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System : Windows NT WIN-CARKG80MF9A 10.0 build 17763 (Windows Server 2019) AMD64
User : IUSR ( 0)
PHP Version : 8.2.7
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Current File : C:/Program Files (x86)/ManageEngine/UEMS_Agent/logs/user3.log
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] Log open time: 2026-07-29 22:08:43:996
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] **************************************************************************************
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] **************************************************************************************
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] **************************************************************************************
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] **************************************************************************************
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] **************************************************************************************
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] **************************************************************************************
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] Going to get token for session id 3 
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2176 
[ 2026-07-29 22:08:43:996 ] [ 15772 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-29 22:08:44:010 ] [ 19364 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-29 22:08:44:010 ] [ 19364 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ************************************************************************************* 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ************************************************************************************** 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] WriteProcessDetails: Current Process ID 8464
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] deleted meta data version : 0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] No pending collections.
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] **************************************************** 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO]  Source File Extn        :
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Recusive                 :1
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Readonly Files           :1
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Hidden Files             :1
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] System files             :1
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Hidden Files             :1
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Continue on error        :0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] CreatedTime Option        :0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] CreatedTime Period        :0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] CreatedTO time Period     :0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ModifiedTime Option      :0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ModifiedTime Period      :0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] AccessedTime Option      :0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] AccessedTime Period      :0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] AccessedTO time Period   :0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] File Time Type           :0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ActionExtn               :8
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] **************************************************** 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] **************************************************************************************
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO] **************************************************************************************
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-29 22:08:44:010 ] [ 15772 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-29 22:08:44:026 ] [ 15772 ] [ERROR] JSON The file [ 2026-07-29 22:08:44:026 ] [ 15772 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-29 22:08:44:026 ] [ 15772 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-29 22:08:44:042 ] [ 15772 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] GetTimeInSeconds : Time in Second : 1785343124
[ 2026-07-29 22:08:44:042 ] [ 15772 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-07-29 22:08:44:160 ] [ 15772 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-07-29 22:08:44:160 ] [ 15772 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-29 22:08:44:160 ] [ 15772 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-07-29 22:08:44:160 ] [ 15772 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-29 22:08:44:239 ] [ 15772 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-07-29 22:08:44:381 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:381 ] [ 15772 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-07-29 22:08:44:381 ] [ 15772 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-07-29 22:08:44:381 ] [ 15772 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-07-29 22:08:44:381 ] [ 15772 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-07-29 22:08:44:381 ] [ 15772 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-07-29 22:08:44:381 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:08:44:381 ] [ 15772 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-07-29 22:08:44:381 ] [ 15772 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-07-29 22:09:05:409 ] [ 15772 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-07-29 22:09:05:409 ] [ 15772 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-07-29 22:09:26:424 ] [ 15772 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-07-29 22:09:26:424 ] [ 15772 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-07-29 22:09:26:424 ] [ 15772 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-07-29 22:09:26:424 ] [ 15772 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-07-29 22:09:26:428 ] [ 15772 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "251"
}
 
[ 2026-07-29 22:09:26:428 ] [ 15772 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-07-29 22:09:26:428 ] [ 15772 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-07-29 22:09:26:443 ] [ 15772 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-07-29 22:09:26:443 ] [ 15772 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-07-29 22:09:26:443 ] [ 15772 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-07-29 22:09:26:443 ] [ 15772 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-07-29 22:09:26:443 ] [ 15772 ] [INFO] Inside SetAuthentication 
[ 2026-07-29 22:09:26:443 ] [ 15772 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-07-29 22:09:26:443 ] [ 15772 ] [INFO] End of SetAuthentication 
[ 2026-07-29 22:09:26:443 ] [ 15772 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-07-29 22:09:26:490 ] [ 15772 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-07-29 22:09:26:490 ] [ 15772 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-07-29 22:09:26:522 ] [ 15772 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-07-29 22:09:26:522 ] [ 15772 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-07-29 22:09:26:537 ] [ 15772 ] [INFO] DeletePrivateKeys: Deleted using 3db17fbed05ab75a20a507b47a4ea06c34a1646b90e522cb4409d1ed284e9aeb2f95ed038f9fd518dd46cc4ff2930da0 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-07-29 22:09:26:537 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] GetTimeInSeconds : Time in Second : 1785343166
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] Last ME Data Posted time [ 1785343166 ] has been updated
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 22:09:26:568 ] [ 15772 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-29 22:09:26:584 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 22:09:26:584 ] [ 15772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-29 22:09:26:584 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 22:09:26:584 ] [ 15772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-29 22:09:26:584 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 22:09:26:584 ] [ 15772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-29 22:09:26:584 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 22:09:26:584 ] [ 15772 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-29 22:09:26:584 ] [ 15772 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-29 22:09:26:584 ] [ 15772 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-29 22:09:26:584 ] [ 15772 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-29 22:09:26:584 ] [ 15772 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-29 22:09:26:584 ] [ 15772 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] Refresh Policy Driver Check
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] Inside isDriverInstalled
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] Inside isDriverInstalled
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] GetTimeInSeconds : Time in Second : 1785343166
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-29 22:09:26:615 ] [ 15772 ] [INFO] Log close time: 2026-07-29 22:09:26:615
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Log open time: 2026-07-29 23:38:42:748
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] **************************************************************************************
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] **************************************************************************************
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] **************************************************************************************
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] **************************************************************************************
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] **************************************************************************************
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] **************************************************************************************
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Going to get token for session id 3 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2172 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 1096 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-29 23:38:42:748 ] [ 1096 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ************************************************************************************* 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ************************************************************************************** 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] WriteProcessDetails: Current Process ID 2908
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] deleted meta data version : 0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] No pending collections.
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] **************************************************** 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO]  Source File Extn        :
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Recusive                 :1
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Readonly Files           :1
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Hidden Files             :1
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] System files             :1
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Hidden Files             :1
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Continue on error        :0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] CreatedTime Option        :0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] CreatedTime Period        :0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] CreatedTO time Period     :0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ModifiedTime Option      :0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ModifiedTime Period      :0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] AccessedTime Option      :0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] AccessedTime Period      :0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] AccessedTO time Period   :0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] File Time Type           :0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ActionExtn               :8
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] **************************************************** 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] **************************************************************************************
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO] **************************************************************************************
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-29 23:38:42:748 ] [ 11024 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-29 23:38:42:779 ] [ 11024 ] [ERROR] JSON The file [ 2026-07-29 23:38:42:779 ] [ 11024 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-29 23:38:42:779 ] [ 11024 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] GetTimeInSeconds : Time in Second : 1785348522
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] GetTimeInSeconds : Time in Second : 1785348522
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-29 23:38:42:779 ] [ 11024 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-29 23:38:42:857 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-29 23:38:42:857 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-29 23:38:42:857 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-29 23:38:42:857 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-29 23:38:42:857 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-29 23:38:42:857 ] [ 11024 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] Refresh Policy Driver Check
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] Inside isDriverInstalled
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] Inside isDriverInstalled
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] GetTimeInSeconds : Time in Second : 1785348522
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-29 23:38:42:889 ] [ 11024 ] [INFO] Log close time: 2026-07-29 23:38:42:889
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] Log open time: 2026-07-30 01:08:43:004
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] **************************************************************************************
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] **************************************************************************************
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] **************************************************************************************
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] **************************************************************************************
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] **************************************************************************************
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] **************************************************************************************
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2032 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 01:08:43:004 ] [ 2980 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 01:08:43:004 ] [ 2980 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] ************************************************************************************* 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] ************************************************************************************** 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:004 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] WriteProcessDetails: Current Process ID 21220
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] deleted meta data version : 0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] No pending collections.
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] **************************************************** 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO]  Source File Extn        :
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Recusive                 :1
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Readonly Files           :1
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Hidden Files             :1
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] System files             :1
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Hidden Files             :1
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Continue on error        :0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] File Time Type           :0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ActionExtn               :8
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] **************************************************** 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] **************************************************************************************
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO] **************************************************************************************
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 01:08:43:019 ] [ 6268 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 01:08:43:035 ] [ 6268 ] [ERROR] JSON The file [ 2026-07-30 01:08:43:035 ] [ 6268 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 01:08:43:035 ] [ 6268 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 01:08:43:293 ] [ 6268 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 01:08:43:293 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:293 ] [ 6268 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 01:08:43:293 ] [ 6268 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 01:08:43:293 ] [ 6268 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 01:08:43:293 ] [ 6268 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 01:08:43:293 ] [ 6268 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 01:08:43:293 ] [ 6268 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 01:08:43:517 ] [ 6268 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [INFO] GetTimeInSeconds : Time in Second : 1785353923
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [INFO] GetTimeInSeconds : Time in Second : 1785353923
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 01:08:43:517 ] [ 6268 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 01:08:43:517 ] [ 6268 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 01:08:43:564 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 01:08:43:564 ] [ 6268 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 01:08:43:564 ] [ 6268 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 01:08:43:564 ] [ 6268 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 01:08:43:564 ] [ 6268 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 01:08:43:564 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 01:08:43:564 ] [ 6268 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 01:08:43:580 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 01:08:43:580 ] [ 6268 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 01:08:43:580 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 01:08:43:580 ] [ 6268 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 01:08:43:580 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 01:08:43:580 ] [ 6268 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 01:08:43:580 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 01:08:43:580 ] [ 6268 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 01:08:43:580 ] [ 6268 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 01:08:43:580 ] [ 6268 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 01:08:43:580 ] [ 6268 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 01:08:43:580 ] [ 6268 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 01:08:43:580 ] [ 6268 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] GetTimeInSeconds : Time in Second : 1785353923
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 01:08:43:611 ] [ 6268 ] [INFO] Log close time: 2026-07-30 01:08:43:611
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] Log open time: 2026-07-30 03:16:50:139
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] **************************************************************************************
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] **************************************************************************************
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] **************************************************************************************
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] **************************************************************************************
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] **************************************************************************************
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] **************************************************************************************
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 3016 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 03:16:50:139 ] [ 19280 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 03:16:50:139 ] [ 19280 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] ************************************************************************************* 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] ************************************************************************************** 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:139 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] WriteProcessDetails: Current Process ID 20616
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] deleted meta data version : 0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] No pending collections.
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] **************************************************** 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO]  Source File Extn        :
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Recusive                 :1
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Readonly Files           :1
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Hidden Files             :1
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] System files             :1
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Hidden Files             :1
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Continue on error        :0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] File Time Type           :0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ActionExtn               :8
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] **************************************************** 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] **************************************************************************************
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO] **************************************************************************************
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 03:16:50:170 ] [ 7752 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 03:16:50:201 ] [ 7752 ] [ERROR] JSON The file [ 2026-07-30 03:16:50:201 ] [ 7752 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 03:16:50:201 ] [ 7752 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 03:16:50:484 ] [ 7752 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 03:16:50:484 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:484 ] [ 7752 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 03:16:50:484 ] [ 7752 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 03:16:50:484 ] [ 7752 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 03:16:50:484 ] [ 7752 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 03:16:50:484 ] [ 7752 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 03:16:50:484 ] [ 7752 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 03:16:50:847 ] [ 7752 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [INFO] GetTimeInSeconds : Time in Second : 1785361610
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [INFO] GetTimeInSeconds : Time in Second : 1785361610
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 03:16:50:847 ] [ 7752 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 03:16:50:847 ] [ 7752 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 03:16:50:863 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 03:16:50:863 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 03:16:50:863 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 03:16:50:863 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 03:16:50:863 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 03:16:50:863 ] [ 7752 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] GetTimeInSeconds : Time in Second : 1785361610
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 03:16:50:894 ] [ 7752 ] [INFO] Log close time: 2026-07-30 03:16:50:894
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] Log open time: 2026-07-30 04:07:41:418
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] **************************************************************************************
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] **************************************************************************************
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] **************************************************************************************
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] **************************************************************************************
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] **************************************************************************************
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] **************************************************************************************
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2116 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 04:07:41:418 ] [ 15796 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 04:07:41:418 ] [ 15796 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] ************************************************************************************* 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] ************************************************************************************** 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:418 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] WriteProcessDetails: Current Process ID 15416
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] deleted meta data version : 0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] No pending collections.
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] **************************************************** 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO]  Source File Extn        :
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Recusive                 :1
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Readonly Files           :1
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Hidden Files             :1
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] System files             :1
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Hidden Files             :1
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Continue on error        :0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] File Time Type           :0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ActionExtn               :8
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] **************************************************** 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] **************************************************************************************
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO] **************************************************************************************
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 04:07:41:434 ] [ 12412 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 04:07:41:450 ] [ 12412 ] [ERROR] JSON The file [ 2026-07-30 04:07:41:450 ] [ 12412 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [ERROR] JSON The file [ 2026-07-30 04:07:41:450 ] [ 12412 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Ltۆ���n��n�\usb_policy_history.json
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 04:07:41:450 ] [ 12412 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 04:07:41:465 ] [ 12412 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] GetTimeInSeconds : Time in Second : 1785364661
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] GetTimeInSeconds : Time in Second : 1785364661
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 04:07:41:465 ] [ 12412 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 04:07:41:559 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 04:07:41:559 ] [ 12412 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 04:07:41:559 ] [ 12412 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 04:07:41:559 ] [ 12412 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 04:07:41:559 ] [ 12412 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 04:07:41:559 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 04:07:41:559 ] [ 12412 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 04:07:41:575 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 04:07:41:575 ] [ 12412 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 04:07:41:575 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 04:07:41:575 ] [ 12412 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 04:07:41:575 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 04:07:41:575 ] [ 12412 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 04:07:41:575 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 04:07:41:575 ] [ 12412 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 04:07:41:575 ] [ 12412 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 04:07:41:575 ] [ 12412 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 04:07:41:575 ] [ 12412 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 04:07:41:575 ] [ 12412 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 04:07:41:575 ] [ 12412 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] GetTimeInSeconds : Time in Second : 1785364661
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 04:07:41:590 ] [ 12412 ] [INFO] Log close time: 2026-07-30 04:07:41:590
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] Log open time: 2026-07-30 05:36:41:700
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] **************************************************************************************
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] **************************************************************************************
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] **************************************************************************************
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] **************************************************************************************
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] **************************************************************************************
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] **************************************************************************************
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2104 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 05:36:41:700 ] [ 20644 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 05:36:41:700 ] [ 20644 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] ************************************************************************************* 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] ************************************************************************************** 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:700 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] WriteProcessDetails: Current Process ID 20252
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] deleted meta data version : 0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] No pending collections.
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] **************************************************** 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO]  Source File Extn        :
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Recusive                 :1
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Readonly Files           :1
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Hidden Files             :1
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] System files             :1
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Hidden Files             :1
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Continue on error        :0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] File Time Type           :0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ActionExtn               :8
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] **************************************************** 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] **************************************************************************************
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO] **************************************************************************************
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 05:36:41:716 ] [ 15336 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 05:36:41:731 ] [ 15336 ] [ERROR] JSON The file [ 2026-07-30 05:36:41:731 ] [ 15336 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 05:36:41:731 ] [ 15336 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 05:36:41:747 ] [ 15336 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [INFO] GetTimeInSeconds : Time in Second : 1785370001
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [INFO] GetTimeInSeconds : Time in Second : 1785370001
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 05:36:41:747 ] [ 15336 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 05:36:41:747 ] [ 15336 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 05:36:41:778 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 05:36:41:778 ] [ 15336 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 05:36:41:778 ] [ 15336 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 05:36:41:778 ] [ 15336 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 05:36:41:778 ] [ 15336 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 05:36:41:778 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 05:36:41:778 ] [ 15336 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 05:36:41:779 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 05:36:41:779 ] [ 15336 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 05:36:41:779 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 05:36:41:779 ] [ 15336 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 05:36:41:779 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 05:36:41:779 ] [ 15336 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 05:36:41:779 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 05:36:41:779 ] [ 15336 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 05:36:41:779 ] [ 15336 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 05:36:41:779 ] [ 15336 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 05:36:41:779 ] [ 15336 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 05:36:41:779 ] [ 15336 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 05:36:41:779 ] [ 15336 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] GetTimeInSeconds : Time in Second : 1785370001
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 05:36:41:810 ] [ 15336 ] [INFO] Log close time: 2026-07-30 05:36:41:810
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] Log open time: 2026-07-30 07:50:10:814
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] **************************************************************************************
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] **************************************************************************************
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] **************************************************************************************
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] **************************************************************************************
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] **************************************************************************************
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] **************************************************************************************
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2764 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 07:50:10:814 ] [ 7664 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 07:50:10:814 ] [ 7664 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] ************************************************************************************* 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] ************************************************************************************** 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:10:814 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] WriteProcessDetails: Current Process ID 21248
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] deleted meta data version : 0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] No pending collections.
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] **************************************************** 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO]  Source File Extn        :
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Recusive                 :1
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Readonly Files           :1
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Hidden Files             :1
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] System files             :1
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Hidden Files             :1
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Continue on error        :0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] File Time Type           :0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ActionExtn               :8
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] **************************************************** 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] **************************************************************************************
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO] **************************************************************************************
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 07:50:10:829 ] [ 14600 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 07:50:10:861 ] [ 14600 ] [ERROR] JSON The file [ 2026-07-30 07:50:10:861 ] [ 14600 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 07:50:10:861 ] [ 14600 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 07:50:11:126 ] [ 14600 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 07:50:11:126 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:11:126 ] [ 14600 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 07:50:11:126 ] [ 14600 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 07:50:11:126 ] [ 14600 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 07:50:11:126 ] [ 14600 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 07:50:11:126 ] [ 14600 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 07:50:11:126 ] [ 14600 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 07:50:11:354 ] [ 14600 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [INFO] GetTimeInSeconds : Time in Second : 1785378011
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [INFO] GetTimeInSeconds : Time in Second : 1785378011
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 07:50:11:354 ] [ 14600 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 07:50:11:354 ] [ 14600 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 07:50:11:460 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 07:50:11:460 ] [ 14600 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 07:50:11:460 ] [ 14600 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 07:50:11:460 ] [ 14600 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 07:50:11:460 ] [ 14600 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 07:50:11:460 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 07:50:11:460 ] [ 14600 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 07:50:11:476 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 07:50:11:476 ] [ 14600 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 07:50:11:476 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 07:50:11:476 ] [ 14600 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 07:50:11:476 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 07:50:11:476 ] [ 14600 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 07:50:11:476 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 07:50:11:476 ] [ 14600 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 07:50:11:476 ] [ 14600 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 07:50:11:476 ] [ 14600 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 07:50:11:476 ] [ 14600 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 07:50:11:476 ] [ 14600 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 07:50:11:476 ] [ 14600 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] GetTimeInSeconds : Time in Second : 1785378011
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 07:50:11:507 ] [ 14600 ] [INFO] Log close time: 2026-07-30 07:50:11:507
[ 2026-07-30 09:24:20:579 ] [ 21172 ] [INFO] Log open time: 2026-07-30 09:24:20:579
[ 2026-07-30 09:24:20:579 ] [ 21172 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 09:24:20:579 ] [ 21172 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] **************************************************************************************
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] **************************************************************************************
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] **************************************************************************************
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] **************************************************************************************
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] **************************************************************************************
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] **************************************************************************************
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2340 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 09:24:20:595 ] [ 8356 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 09:24:20:595 ] [ 8356 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] ************************************************************************************* 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] ************************************************************************************** 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:20:595 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] WriteProcessDetails: Current Process ID 17940
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] deleted meta data version : 0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] No pending collections.
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] **************************************************** 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO]  Source File Extn        :
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Recusive                 :1
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Readonly Files           :1
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Hidden Files             :1
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] System files             :1
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Hidden Files             :1
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Continue on error        :0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] File Time Type           :0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ActionExtn               :8
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] **************************************************** 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] **************************************************************************************
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO] **************************************************************************************
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 09:24:20:610 ] [ 21172 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 09:24:20:641 ] [ 21172 ] [ERROR] JSON The file [ 2026-07-30 09:24:20:641 ] [ 21172 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 09:24:20:641 ] [ 21172 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 09:24:21:021 ] [ 21172 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 09:24:21:021 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:21:021 ] [ 21172 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 09:24:21:021 ] [ 21172 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 09:24:21:021 ] [ 21172 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 09:24:21:021 ] [ 21172 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 09:24:21:021 ] [ 21172 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 09:24:21:021 ] [ 21172 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 09:24:21:267 ] [ 21172 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [INFO] GetTimeInSeconds : Time in Second : 1785383661
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [INFO] GetTimeInSeconds : Time in Second : 1785383661
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 09:24:21:267 ] [ 21172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 09:24:21:267 ] [ 21172 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 09:24:21:361 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 09:24:21:361 ] [ 21172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 09:24:21:361 ] [ 21172 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 09:24:21:361 ] [ 21172 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 09:24:21:361 ] [ 21172 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 09:24:21:361 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 09:24:21:361 ] [ 21172 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 09:24:21:377 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 09:24:21:377 ] [ 21172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 09:24:21:377 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 09:24:21:377 ] [ 21172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 09:24:21:377 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 09:24:21:377 ] [ 21172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 09:24:21:377 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 09:24:21:377 ] [ 21172 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 09:24:21:377 ] [ 21172 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 09:24:21:377 ] [ 21172 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 09:24:21:377 ] [ 21172 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 09:24:21:377 ] [ 21172 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 09:24:21:377 ] [ 21172 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] GetTimeInSeconds : Time in Second : 1785383661
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 09:24:21:409 ] [ 21172 ] [INFO] Log close time: 2026-07-30 09:24:21:409
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Log open time: 2026-07-30 10:07:59:853
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] **************************************************************************************
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] **************************************************************************************
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] **************************************************************************************
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] **************************************************************************************
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] **************************************************************************************
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] **************************************************************************************
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2240 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 10:07:59:853 ] [ 12972 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ************************************************************************************* 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ************************************************************************************** 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] WriteProcessDetails: Current Process ID 9996
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] deleted meta data version : 0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] No pending collections.
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] **************************************************** 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO]  Source File Extn        :
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Recusive                 :1
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Readonly Files           :1
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Hidden Files             :1
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] System files             :1
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Hidden Files             :1
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Continue on error        :0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] File Time Type           :0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ActionExtn               :8
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] **************************************************** 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] **************************************************************************************
[ 2026-07-30 10:07:59:853 ] [ 6608 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 10:07:59:869 ] [ 12972 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 10:07:59:869 ] [ 6608 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 10:07:59:869 ] [ 6608 ] [INFO] **************************************************************************************
[ 2026-07-30 10:07:59:869 ] [ 6608 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 10:07:59:869 ] [ 6608 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 10:07:59:869 ] [ 6608 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 10:07:59:884 ] [ 6608 ] [ERROR] JSON The file [ 2026-07-30 10:07:59:884 ] [ 6608 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:884 ] [ 6608 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 10:07:59:900 ] [ 6608 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [INFO] GetTimeInSeconds : Time in Second : 1785386279
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [INFO] GetTimeInSeconds : Time in Second : 1785386279
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 10:07:59:900 ] [ 6608 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 10:07:59:900 ] [ 6608 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 10:07:59:931 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 10:07:59:931 ] [ 6608 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 10:07:59:931 ] [ 6608 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 10:07:59:931 ] [ 6608 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 10:07:59:931 ] [ 6608 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 10:07:59:931 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 10:07:59:931 ] [ 6608 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 10:07:59:947 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 10:07:59:947 ] [ 6608 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 10:07:59:947 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 10:07:59:947 ] [ 6608 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 10:07:59:947 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 10:07:59:947 ] [ 6608 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 10:07:59:947 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 10:07:59:947 ] [ 6608 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 10:07:59:947 ] [ 6608 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 10:07:59:947 ] [ 6608 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 10:07:59:947 ] [ 6608 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 10:07:59:947 ] [ 6608 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 10:07:59:947 ] [ 6608 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] GetTimeInSeconds : Time in Second : 1785386279
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 10:07:59:962 ] [ 6608 ] [INFO] Log close time: 2026-07-30 10:07:59:962
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Log open time: 2026-07-30 11:34:49:931
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] **************************************************************************************
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] **************************************************************************************
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] **************************************************************************************
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] **************************************************************************************
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] **************************************************************************************
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] **************************************************************************************
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2108 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 11:34:49:931 ] [ 19020 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 11:34:49:931 ] [ 19020 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ************************************************************************************* 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ************************************************************************************** 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] WriteProcessDetails: Current Process ID 16372
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] deleted meta data version : 0
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] No pending collections.
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 11:34:49:931 ] [ 13400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] **************************************************** 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO]  Source File Extn        :
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] Recusive                 :1
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] Readonly Files           :1
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] Hidden Files             :1
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] System files             :1
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] Hidden Files             :1
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] Continue on error        :0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] File Time Type           :0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ActionExtn               :8
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] **************************************************** 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] **************************************************************************************
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO] **************************************************************************************
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 11:34:49:947 ] [ 13400 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 11:34:49:963 ] [ 13400 ] [ERROR] JSON The file [ 2026-07-30 11:34:49:963 ] [ 13400 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 11:34:49:963 ] [ 13400 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 11:34:49:978 ] [ 13400 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [INFO] GetTimeInSeconds : Time in Second : 1785391489
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [INFO] GetTimeInSeconds : Time in Second : 1785391489
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 11:34:49:978 ] [ 13400 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 11:34:49:978 ] [ 13400 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 11:34:50:025 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 11:34:50:025 ] [ 13400 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 11:34:50:025 ] [ 13400 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 11:34:50:025 ] [ 13400 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 11:34:50:025 ] [ 13400 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 11:34:50:025 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 11:34:50:025 ] [ 13400 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 11:34:50:041 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 11:34:50:041 ] [ 13400 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 11:34:50:041 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 11:34:50:041 ] [ 13400 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 11:34:50:041 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 11:34:50:041 ] [ 13400 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 11:34:50:041 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 11:34:50:041 ] [ 13400 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 11:34:50:041 ] [ 13400 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 11:34:50:041 ] [ 13400 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 11:34:50:041 ] [ 13400 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 11:34:50:041 ] [ 13400 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 11:34:50:041 ] [ 13400 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] GetTimeInSeconds : Time in Second : 1785391490
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 11:34:50:056 ] [ 13400 ] [INFO] Log close time: 2026-07-30 11:34:50:056
[ 2026-07-30 13:04:41:947 ] [ 18644 ] [INFO] Log open time: 2026-07-30 13:04:41:947
[ 2026-07-30 13:04:41:947 ] [ 18644 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 13:04:41:947 ] [ 18644 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 13:04:41:947 ] [ 18644 ] [INFO] **************************************************************************************
[ 2026-07-30 13:04:41:947 ] [ 18644 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 13:04:41:947 ] [ 18644 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 13:04:41:947 ] [ 18644 ] [INFO] **************************************************************************************
[ 2026-07-30 13:04:41:947 ] [ 18644 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 13:04:41:947 ] [ 18644 ] [INFO] **************************************************************************************
[ 2026-07-30 13:04:41:947 ] [ 18644 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] **************************************************************************************
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] **************************************************************************************
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] **************************************************************************************
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2184 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 13:04:41:963 ] [ 15120 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 13:04:41:963 ] [ 15120 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ************************************************************************************* 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ************************************************************************************** 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] WriteProcessDetails: Current Process ID 19952
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] deleted meta data version : 0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] No pending collections.
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] **************************************************** 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO]  Source File Extn        :
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Recusive                 :1
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Readonly Files           :1
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Hidden Files             :1
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] System files             :1
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Hidden Files             :1
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Continue on error        :0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] File Time Type           :0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ActionExtn               :8
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] **************************************************** 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] **************************************************************************************
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO] **************************************************************************************
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 13:04:41:963 ] [ 18644 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 13:04:41:978 ] [ 18644 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 13:04:41:978 ] [ 18644 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 13:04:41:978 ] [ 18644 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 13:04:41:978 ] [ 18644 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 13:04:41:978 ] [ 18644 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 13:04:41:978 ] [ 18644 ] [ERROR] JSON The file [ 2026-07-30 13:04:41:978 ] [ 18644 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 13:04:41:994 ] [ 18644 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] GetTimeInSeconds : Time in Second : 1785396881
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] GetTimeInSeconds : Time in Second : 1785396881
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 13:04:41:994 ] [ 18644 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 13:04:42:056 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 13:04:42:056 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 13:04:42:056 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 13:04:42:056 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 13:04:42:056 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 13:04:42:056 ] [ 18644 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 13:04:42:072 ] [ 18644 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] GetTimeInSeconds : Time in Second : 1785396882
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 13:04:42:088 ] [ 18644 ] [INFO] Log close time: 2026-07-30 13:04:42:088
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Log open time: 2026-07-30 14:33:04:784
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] **************************************************************************************
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] **************************************************************************************
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] **************************************************************************************
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] **************************************************************************************
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] **************************************************************************************
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] **************************************************************************************
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2136 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 14:33:04:784 ] [ 3884 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 14:33:04:784 ] [ 3884 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ************************************************************************************* 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ************************************************************************************** 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] WriteProcessDetails: Current Process ID 4108
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] deleted meta data version : 0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] No pending collections.
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] **************************************************** 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO]  Source File Extn        :
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Recusive                 :1
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Readonly Files           :1
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Hidden Files             :1
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] System files             :1
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Hidden Files             :1
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Continue on error        :0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] File Time Type           :0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ActionExtn               :8
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] **************************************************** 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] **************************************************************************************
[ 2026-07-30 14:33:04:784 ] [ 15156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 14:33:04:800 ] [ 15156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 14:33:04:800 ] [ 15156 ] [INFO] **************************************************************************************
[ 2026-07-30 14:33:04:800 ] [ 15156 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 14:33:04:800 ] [ 15156 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 14:33:04:800 ] [ 15156 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] JSON The file [ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] JSON The file [ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�K����n��n�\usb_policy_history.json
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] GetTimeInSeconds : Time in Second : 1785402184
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] GetTimeInSeconds : Time in Second : 1785402184
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 14:33:04:816 ] [ 15156 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 14:33:04:889 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 14:33:04:889 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 14:33:04:889 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 14:33:04:889 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 14:33:04:889 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 14:33:04:889 ] [ 15156 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] GetTimeInSeconds : Time in Second : 1785402184
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 14:33:04:920 ] [ 15156 ] [INFO] Log close time: 2026-07-30 14:33:04:920
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] Log open time: 2026-07-30 16:03:04:474
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] **************************************************************************************
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] **************************************************************************************
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] **************************************************************************************
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] **************************************************************************************
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] **************************************************************************************
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] **************************************************************************************
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 820 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 16:03:04:474 ] [ 21320 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 16:03:04:474 ] [ 21320 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] ************************************************************************************* 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] ************************************************************************************** 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:474 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] WriteProcessDetails: Current Process ID 12980
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] deleted meta data version : 0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] No pending collections.
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] **************************************************** 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO]  Source File Extn        :
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Recusive                 :1
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Readonly Files           :1
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Hidden Files             :1
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] System files             :1
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Hidden Files             :1
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Continue on error        :0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] File Time Type           :0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ActionExtn               :8
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] **************************************************** 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] **************************************************************************************
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO] **************************************************************************************
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 16:03:04:489 ] [ 20076 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 16:03:04:505 ] [ 20076 ] [ERROR] JSON The file [ 2026-07-30 16:03:04:505 ] [ 20076 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [ERROR] JSON The file [ 2026-07-30 16:03:04:505 ] [ 20076 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�CY���n��n�\usb_policy_history.json
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 16:03:04:505 ] [ 20076 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 16:03:04:521 ] [ 20076 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] GetTimeInSeconds : Time in Second : 1785407584
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] GetTimeInSeconds : Time in Second : 1785407584
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 16:03:04:521 ] [ 20076 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 16:03:04:552 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 16:03:04:552 ] [ 20076 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 16:03:04:552 ] [ 20076 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 16:03:04:552 ] [ 20076 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 16:03:04:552 ] [ 20076 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 16:03:04:552 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 16:03:04:552 ] [ 20076 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 16:03:04:568 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 16:03:04:568 ] [ 20076 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 16:03:04:568 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 16:03:04:568 ] [ 20076 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 16:03:04:568 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 16:03:04:568 ] [ 20076 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 16:03:04:568 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 16:03:04:568 ] [ 20076 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 16:03:04:568 ] [ 20076 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 16:03:04:568 ] [ 20076 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 16:03:04:568 ] [ 20076 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 16:03:04:568 ] [ 20076 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 16:03:04:568 ] [ 20076 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] GetTimeInSeconds : Time in Second : 1785407584
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 16:03:04:599 ] [ 20076 ] [INFO] Log close time: 2026-07-30 16:03:04:599
[ 2026-07-30 17:32:43:897 ] [ 5184 ] [INFO] Log open time: 2026-07-30 17:32:43:897
[ 2026-07-30 17:32:43:897 ] [ 5184 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 17:32:43:897 ] [ 5184 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 17:32:43:897 ] [ 5184 ] [INFO] **************************************************************************************
[ 2026-07-30 17:32:43:897 ] [ 5184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 17:32:43:897 ] [ 5184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 17:32:43:897 ] [ 5184 ] [INFO] **************************************************************************************
[ 2026-07-30 17:32:43:897 ] [ 5184 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 17:32:43:897 ] [ 5184 ] [INFO] **************************************************************************************
[ 2026-07-30 17:32:43:897 ] [ 5184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] **************************************************************************************
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] **************************************************************************************
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] **************************************************************************************
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2268 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 17:32:43:912 ] [ 14440 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 17:32:43:912 ] [ 14440 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ************************************************************************************* 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ************************************************************************************** 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] WriteProcessDetails: Current Process ID 11820
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] deleted meta data version : 0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] No pending collections.
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] **************************************************** 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO]  Source File Extn        :
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Recusive                 :1
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Readonly Files           :1
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Hidden Files             :1
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] System files             :1
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Hidden Files             :1
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Continue on error        :0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] File Time Type           :0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ActionExtn               :8
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] **************************************************** 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] **************************************************************************************
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO] **************************************************************************************
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 17:32:43:912 ] [ 5184 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 17:32:43:944 ] [ 5184 ] [ERROR] JSON The file [ 2026-07-30 17:32:43:944 ] [ 5184 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [ERROR] JSON The file [ 2026-07-30 17:32:43:944 ] [ 5184 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L˶���n��n�\usb_policy_history.json
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 17:32:43:944 ] [ 5184 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 17:32:43:959 ] [ 5184 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [INFO] GetTimeInSeconds : Time in Second : 1785412963
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [INFO] GetTimeInSeconds : Time in Second : 1785412963
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 17:32:43:959 ] [ 5184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 17:32:43:959 ] [ 5184 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 17:32:44:022 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 17:32:44:022 ] [ 5184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 17:32:44:022 ] [ 5184 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 17:32:44:022 ] [ 5184 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 17:32:44:022 ] [ 5184 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 17:32:44:022 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 17:32:44:022 ] [ 5184 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 17:32:44:037 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 17:32:44:037 ] [ 5184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 17:32:44:037 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 17:32:44:037 ] [ 5184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 17:32:44:037 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 17:32:44:037 ] [ 5184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 17:32:44:037 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 17:32:44:037 ] [ 5184 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 17:32:44:037 ] [ 5184 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 17:32:44:037 ] [ 5184 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 17:32:44:037 ] [ 5184 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 17:32:44:037 ] [ 5184 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 17:32:44:037 ] [ 5184 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] GetTimeInSeconds : Time in Second : 1785412964
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 17:32:44:069 ] [ 5184 ] [INFO] Log close time: 2026-07-30 17:32:44:069
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] Log open time: 2026-07-30 19:02:42:859
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] **************************************************************************************
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] **************************************************************************************
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] **************************************************************************************
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] **************************************************************************************
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] **************************************************************************************
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] **************************************************************************************
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2164 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 19:02:42:859 ] [ 8720 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 19:02:42:859 ] [ 8720 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] ************************************************************************************* 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] ************************************************************************************** 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:859 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] WriteProcessDetails: Current Process ID 1148
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] deleted meta data version : 0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] No pending collections.
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] **************************************************** 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO]  Source File Extn        :
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Recusive                 :1
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Readonly Files           :1
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Hidden Files             :1
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] System files             :1
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Hidden Files             :1
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Continue on error        :0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] File Time Type           :0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ActionExtn               :8
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] **************************************************** 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] **************************************************************************************
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO] **************************************************************************************
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 19:02:42:875 ] [ 3444 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 19:02:42:891 ] [ 3444 ] [ERROR] JSON The file [ 2026-07-30 19:02:42:891 ] [ 3444 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [ERROR] JSON The file [ 2026-07-30 19:02:42:891 ] [ 3444 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��Q���n��n�\usb_policy_history.json
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 19:02:42:891 ] [ 3444 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 19:02:42:906 ] [ 3444 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 19:02:42:906 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:906 ] [ 3444 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 19:02:42:906 ] [ 3444 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 19:02:42:906 ] [ 3444 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 19:02:42:906 ] [ 3444 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 19:02:42:906 ] [ 3444 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 19:02:42:906 ] [ 3444 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 19:02:42:908 ] [ 3444 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [INFO] GetTimeInSeconds : Time in Second : 1785418362
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [INFO] GetTimeInSeconds : Time in Second : 1785418362
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 19:02:42:908 ] [ 3444 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 19:02:42:908 ] [ 3444 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 19:02:42:946 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 19:02:42:946 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 19:02:42:946 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 19:02:42:946 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 19:02:42:946 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 19:02:42:946 ] [ 3444 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] GetTimeInSeconds : Time in Second : 1785418362
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 19:02:42:978 ] [ 3444 ] [INFO] Log close time: 2026-07-30 19:02:42:978
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Log open time: 2026-07-30 20:32:41:761
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] **************************************************************************************
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] **************************************************************************************
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] **************************************************************************************
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] **************************************************************************************
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] **************************************************************************************
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] **************************************************************************************
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2224 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 20:32:41:761 ] [ 9420 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 20:32:41:761 ] [ 9420 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ************************************************************************************* 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ************************************************************************************** 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] WriteProcessDetails: Current Process ID 1012
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] deleted meta data version : 0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] No pending collections.
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] **************************************************** 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO]  Source File Extn        :
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Recusive                 :1
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Readonly Files           :1
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Hidden Files             :1
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] System files             :1
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Hidden Files             :1
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] Continue on error        :0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] File Time Type           :0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ActionExtn               :8
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] **************************************************** 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 20:32:41:761 ] [ 1468 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 20:32:41:777 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:777 ] [ 1468 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 20:32:41:777 ] [ 1468 ] [INFO] **************************************************************************************
[ 2026-07-30 20:32:41:777 ] [ 1468 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 20:32:41:777 ] [ 1468 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 20:32:41:777 ] [ 1468 ] [INFO] **************************************************************************************
[ 2026-07-30 20:32:41:777 ] [ 1468 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 20:32:41:777 ] [ 1468 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 20:32:41:777 ] [ 1468 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 20:32:41:793 ] [ 1468 ] [ERROR] JSON The file [ 2026-07-30 20:32:41:793 ] [ 1468 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 20:32:41:793 ] [ 1468 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] GetTimeInSeconds : Time in Second : 1785423761
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] GetTimeInSeconds : Time in Second : 1785423761
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 20:32:41:793 ] [ 1468 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 20:32:41:855 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 20:32:41:855 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 20:32:41:855 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 20:32:41:855 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 20:32:41:855 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 20:32:41:855 ] [ 1468 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] GetTimeInSeconds : Time in Second : 1785423761
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 20:32:41:886 ] [ 1468 ] [INFO] Log close time: 2026-07-30 20:32:41:886
[ 2026-07-30 22:01:43:979 ] [ 13772 ] [INFO] Log open time: 2026-07-30 22:01:43:979
[ 2026-07-30 22:01:43:979 ] [ 13772 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 22:01:43:979 ] [ 13772 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 22:01:43:979 ] [ 13772 ] [INFO] **************************************************************************************
[ 2026-07-30 22:01:43:979 ] [ 13772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 22:01:43:979 ] [ 13772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 22:01:43:979 ] [ 13772 ] [INFO] **************************************************************************************
[ 2026-07-30 22:01:43:979 ] [ 13772 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 22:01:43:979 ] [ 13772 ] [INFO] **************************************************************************************
[ 2026-07-30 22:01:43:979 ] [ 13772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] **************************************************************************************
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] **************************************************************************************
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] **************************************************************************************
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2044 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ************************************************************************************* 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ************************************************************************************** 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:43:994 ] [ 8524 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 22:01:43:994 ] [ 8524 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] WriteProcessDetails: Current Process ID 18540
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] deleted meta data version : 0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] No pending collections.
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] **************************************************** 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO]  Source File Extn        :
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Recusive                 :1
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Readonly Files           :1
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Hidden Files             :1
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] System files             :1
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Hidden Files             :1
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Continue on error        :0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] File Time Type           :0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ActionExtn               :8
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] **************************************************** 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] **************************************************************************************
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO] **************************************************************************************
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 22:01:43:994 ] [ 13772 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 22:01:44:010 ] [ 13772 ] [ERROR] JSON The file [ 2026-07-30 22:01:44:010 ] [ 13772 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 22:01:44:010 ] [ 13772 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 22:01:44:026 ] [ 13772 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] GetTimeInSeconds : Time in Second : 1785429104
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] GetTimeInSeconds : Time in Second : 1785429104
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 22:01:44:026 ] [ 13772 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 22:01:44:291 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 22:01:44:291 ] [ 13772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 22:01:44:291 ] [ 13772 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 22:01:44:291 ] [ 13772 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 22:01:44:291 ] [ 13772 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 22:01:44:291 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 22:01:44:291 ] [ 13772 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 22:01:44:306 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 22:01:44:306 ] [ 13772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 22:01:44:306 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 22:01:44:306 ] [ 13772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 22:01:44:306 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 22:01:44:306 ] [ 13772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 22:01:44:306 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 22:01:44:306 ] [ 13772 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 22:01:44:306 ] [ 13772 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 22:01:44:306 ] [ 13772 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 22:01:44:306 ] [ 13772 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 22:01:44:306 ] [ 13772 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 22:01:44:306 ] [ 13772 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] GetTimeInSeconds : Time in Second : 1785429104
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 22:01:44:337 ] [ 13772 ] [INFO] Log close time: 2026-07-30 22:01:44:337
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] Log open time: 2026-07-30 23:31:42:955
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] **************************************************************************************
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] **************************************************************************************
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] **************************************************************************************
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] **************************************************************************************
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] **************************************************************************************
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] **************************************************************************************
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] Going to get token for session id 3 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2260 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-30 23:31:42:955 ] [ 12480 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 23:31:42:955 ] [ 12480 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] ************************************************************************************* 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] ************************************************************************************** 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:42:955 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] WriteProcessDetails: Current Process ID 6176
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] deleted meta data version : 0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] No pending collections.
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] **************************************************** 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO]  Source File Extn        :
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Recusive                 :1
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Readonly Files           :1
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Hidden Files             :1
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] System files             :1
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Hidden Files             :1
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Continue on error        :0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] CreatedTime Option        :0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] CreatedTime Period        :0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] CreatedTO time Period     :0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ModifiedTime Option      :0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ModifiedTime Period      :0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] AccessedTime Option      :0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] AccessedTime Period      :0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] AccessedTO time Period   :0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] File Time Type           :0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ActionExtn               :8
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] **************************************************** 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] **************************************************************************************
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO] **************************************************************************************
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-30 23:31:42:971 ] [ 19136 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-30 23:31:42:986 ] [ 19136 ] [ERROR] JSON The file [ 2026-07-30 23:31:42:986 ] [ 19136 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [ERROR] JSON The file [ 2026-07-30 23:31:42:986 ] [ 19136 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Ly1���n��n�\usb_policy_history.json
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-30 23:31:42:986 ] [ 19136 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 23:31:43:252 ] [ 19136 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-30 23:31:43:252 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:43:252 ] [ 19136 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-30 23:31:43:252 ] [ 19136 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-30 23:31:43:252 ] [ 19136 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 23:31:43:252 ] [ 19136 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 23:31:43:252 ] [ 19136 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 23:31:43:252 ] [ 19136 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 23:31:43:477 ] [ 19136 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 23:31:43:477 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:43:477 ] [ 19136 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-30 23:31:43:477 ] [ 19136 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-30 23:31:43:477 ] [ 19136 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 23:31:43:477 ] [ 19136 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-30 23:31:43:477 ] [ 19136 ] [INFO] GetTimeInSeconds : Time in Second : 1785434503
[ 2026-07-30 23:31:43:477 ] [ 19136 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-07-30 23:31:43:592 ] [ 19136 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-07-30 23:31:43:592 ] [ 19136 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-30 23:31:43:592 ] [ 19136 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-07-30 23:31:43:592 ] [ 19136 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-30 23:31:43:670 ] [ 19136 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-07-30 23:31:43:795 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:43:795 ] [ 19136 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-07-30 23:31:43:795 ] [ 19136 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-07-30 23:31:43:795 ] [ 19136 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-07-30 23:31:43:795 ] [ 19136 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-07-30 23:31:43:795 ] [ 19136 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-07-30 23:31:43:795 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:31:43:795 ] [ 19136 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-07-30 23:31:43:795 ] [ 19136 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-07-30 23:32:04:824 ] [ 19136 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-07-30 23:32:04:824 ] [ 19136 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-07-30 23:32:25:855 ] [ 19136 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-07-30 23:32:25:855 ] [ 19136 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-07-30 23:32:25:855 ] [ 19136 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-07-30 23:32:25:855 ] [ 19136 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-07-30 23:32:25:856 ] [ 19136 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "252"
}
 
[ 2026-07-30 23:32:25:856 ] [ 19136 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-07-30 23:32:25:856 ] [ 19136 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-07-30 23:32:25:872 ] [ 19136 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-07-30 23:32:25:872 ] [ 19136 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-07-30 23:32:25:872 ] [ 19136 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-07-30 23:32:25:872 ] [ 19136 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-07-30 23:32:25:872 ] [ 19136 ] [INFO] Inside SetAuthentication 
[ 2026-07-30 23:32:25:872 ] [ 19136 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-07-30 23:32:25:872 ] [ 19136 ] [INFO] End of SetAuthentication 
[ 2026-07-30 23:32:25:872 ] [ 19136 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-07-30 23:32:25:903 ] [ 19136 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-07-30 23:32:25:903 ] [ 19136 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-07-30 23:32:25:954 ] [ 19136 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-07-30 23:32:25:954 ] [ 19136 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-07-30 23:32:25:954 ] [ 19136 ] [INFO] DeletePrivateKeys: Deleted using 1e0fca6856f60933dd94420d5bb564d48db9cd854766b099958d1b9c9a643f869f1c85c18c4e31830c8a6b45f6b18283 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-07-30 23:32:25:954 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] GetTimeInSeconds : Time in Second : 1785434545
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] Last ME Data Posted time [ 1785434545 ] has been updated
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-30 23:32:25:969 ] [ 19136 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-30 23:32:25:985 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 23:32:25:985 ] [ 19136 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-30 23:32:25:985 ] [ 19136 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-30 23:32:25:985 ] [ 19136 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-30 23:32:25:985 ] [ 19136 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-30 23:32:25:985 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 23:32:25:985 ] [ 19136 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-30 23:32:26:000 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 23:32:26:000 ] [ 19136 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-30 23:32:26:000 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 23:32:26:000 ] [ 19136 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-30 23:32:26:000 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 23:32:26:000 ] [ 19136 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-30 23:32:26:000 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-30 23:32:26:000 ] [ 19136 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-30 23:32:26:000 ] [ 19136 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-30 23:32:26:000 ] [ 19136 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-30 23:32:26:000 ] [ 19136 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-30 23:32:26:000 ] [ 19136 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-30 23:32:26:000 ] [ 19136 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] Refresh Policy Driver Check
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] Inside isDriverInstalled
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] GetTimeInSeconds : Time in Second : 1785434546
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-30 23:32:26:016 ] [ 19136 ] [INFO] Log close time: 2026-07-30 23:32:26:016
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Log open time: 2026-07-31 01:21:01:780
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] **************************************************************************************
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] **************************************************************************************
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] **************************************************************************************
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] **************************************************************************************
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] **************************************************************************************
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] **************************************************************************************
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2324 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 01:21:01:780 ] [ 14636 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 01:21:01:780 ] [ 14636 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ************************************************************************************* 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ************************************************************************************** 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] WriteProcessDetails: Current Process ID 17120
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] deleted meta data version : 0
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] No pending collections.
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 01:21:01:780 ] [ 13100 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] **************************************************** 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO]  Source File Extn        :
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] Recusive                 :1
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] Readonly Files           :1
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] Hidden Files             :1
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] System files             :1
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] Hidden Files             :1
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] Continue on error        :0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] File Time Type           :0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ActionExtn               :8
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] **************************************************** 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] **************************************************************************************
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO] **************************************************************************************
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 01:21:01:796 ] [ 13100 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 01:21:01:827 ] [ 13100 ] [ERROR] JSON The file [ 2026-07-31 01:21:01:827 ] [ 13100 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 01:21:01:827 ] [ 13100 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 01:21:02:093 ] [ 13100 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 01:21:02:093 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:02:093 ] [ 13100 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 01:21:02:093 ] [ 13100 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 01:21:02:093 ] [ 13100 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 01:21:02:093 ] [ 13100 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 01:21:02:093 ] [ 13100 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 01:21:02:093 ] [ 13100 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 01:21:02:405 ] [ 13100 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [INFO] GetTimeInSeconds : Time in Second : 1785441062
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [INFO] GetTimeInSeconds : Time in Second : 1785441062
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 01:21:02:405 ] [ 13100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 01:21:02:405 ] [ 13100 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 01:21:02:436 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 01:21:02:436 ] [ 13100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 01:21:02:436 ] [ 13100 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 01:21:02:436 ] [ 13100 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 01:21:02:436 ] [ 13100 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 01:21:02:436 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 01:21:02:436 ] [ 13100 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 01:21:02:452 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 01:21:02:452 ] [ 13100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 01:21:02:452 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 01:21:02:452 ] [ 13100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 01:21:02:452 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 01:21:02:452 ] [ 13100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 01:21:02:452 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 01:21:02:452 ] [ 13100 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 01:21:02:452 ] [ 13100 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 01:21:02:452 ] [ 13100 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 01:21:02:452 ] [ 13100 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 01:21:02:452 ] [ 13100 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 01:21:02:452 ] [ 13100 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] GetTimeInSeconds : Time in Second : 1785441062
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 01:21:02:483 ] [ 13100 ] [INFO] Log close time: 2026-07-31 01:21:02:483
[ 2026-07-31 02:30:43:836 ] [ 4376 ] [INFO] Log open time: 2026-07-31 02:30:43:836
[ 2026-07-31 02:30:43:836 ] [ 4376 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 02:30:43:836 ] [ 4376 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] **************************************************************************************
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] **************************************************************************************
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] **************************************************************************************
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] **************************************************************************************
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] **************************************************************************************
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] **************************************************************************************
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2152 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 02:30:43:852 ] [ 10680 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 02:30:43:852 ] [ 10680 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ************************************************************************************* 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ************************************************************************************** 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] WriteProcessDetails: Current Process ID 11716
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] deleted meta data version : 0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] No pending collections.
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] **************************************************** 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO]  Source File Extn        :
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Recusive                 :1
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Readonly Files           :1
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Hidden Files             :1
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] System files             :1
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Hidden Files             :1
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Continue on error        :0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] File Time Type           :0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ActionExtn               :8
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] **************************************************** 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] **************************************************************************************
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO] **************************************************************************************
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 02:30:43:852 ] [ 4376 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] JSON The file [ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] JSON The file [ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Lժ���n��n�\usb_policy_history.json
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] GetTimeInSeconds : Time in Second : 1785445243
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] GetTimeInSeconds : Time in Second : 1785445243
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 02:30:43:883 ] [ 4376 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 02:30:43:930 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 02:30:43:930 ] [ 4376 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 02:30:43:930 ] [ 4376 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 02:30:43:930 ] [ 4376 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 02:30:43:930 ] [ 4376 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 02:30:43:930 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 02:30:43:930 ] [ 4376 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 02:30:43:945 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 02:30:43:945 ] [ 4376 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 02:30:43:945 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 02:30:43:945 ] [ 4376 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 02:30:43:945 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 02:30:43:945 ] [ 4376 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 02:30:43:945 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 02:30:43:945 ] [ 4376 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 02:30:43:945 ] [ 4376 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 02:30:43:945 ] [ 4376 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 02:30:43:945 ] [ 4376 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 02:30:43:945 ] [ 4376 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 02:30:43:945 ] [ 4376 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] GetTimeInSeconds : Time in Second : 1785445243
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 02:30:43:977 ] [ 4376 ] [INFO] Log close time: 2026-07-31 02:30:43:977
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] Log open time: 2026-07-31 04:38:39:272
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] **************************************************************************************
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] **************************************************************************************
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] **************************************************************************************
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] **************************************************************************************
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] **************************************************************************************
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] **************************************************************************************
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2412 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] ************************************************************************************* 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] ************************************************************************************** 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 04:38:39:272 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:288 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:288 ] [ 19500 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 04:38:39:288 ] [ 19500 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 04:38:39:304 ] [ 14852 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 04:38:39:304 ] [ 14852 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 04:38:39:304 ] [ 14852 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 04:38:39:304 ] [ 14852 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 04:38:39:304 ] [ 14852 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 04:38:39:304 ] [ 14852 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 04:38:39:304 ] [ 14852 ] [INFO] WriteProcessDetails: Current Process ID 21216
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] deleted meta data version : 0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] No pending collections.
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] **************************************************** 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO]  Source File Extn        :
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Recusive                 :1
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Readonly Files           :1
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Hidden Files             :1
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] System files             :1
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Hidden Files             :1
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Continue on error        :0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] File Time Type           :0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ActionExtn               :8
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] **************************************************** 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] **************************************************************************************
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO] **************************************************************************************
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 04:38:39:522 ] [ 14852 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 04:38:39:553 ] [ 14852 ] [ERROR] JSON The file [ 2026-07-31 04:38:39:553 ] [ 14852 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 04:38:39:553 ] [ 14852 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 04:38:39:937 ] [ 14852 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 04:38:39:937 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:39:937 ] [ 14852 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 04:38:39:937 ] [ 14852 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 04:38:39:937 ] [ 14852 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 04:38:39:937 ] [ 14852 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 04:38:39:937 ] [ 14852 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 04:38:39:937 ] [ 14852 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 04:38:40:175 ] [ 14852 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [INFO] GetTimeInSeconds : Time in Second : 1785452920
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [INFO] GetTimeInSeconds : Time in Second : 1785452920
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 04:38:40:175 ] [ 14852 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 04:38:40:175 ] [ 14852 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 04:38:40:382 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 04:38:40:382 ] [ 14852 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 04:38:40:382 ] [ 14852 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 04:38:40:382 ] [ 14852 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 04:38:40:382 ] [ 14852 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 04:38:40:382 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 04:38:40:382 ] [ 14852 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 04:38:40:398 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 04:38:40:398 ] [ 14852 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 04:38:40:398 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 04:38:40:398 ] [ 14852 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 04:38:40:398 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 04:38:40:398 ] [ 14852 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 04:38:40:398 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 04:38:40:398 ] [ 14852 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 04:38:40:398 ] [ 14852 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 04:38:40:398 ] [ 14852 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 04:38:40:398 ] [ 14852 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 04:38:40:398 ] [ 14852 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 04:38:40:398 ] [ 14852 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] GetTimeInSeconds : Time in Second : 1785452920
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 04:38:40:414 ] [ 14852 ] [INFO] Log close time: 2026-07-31 04:38:40:414
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Log open time: 2026-07-31 05:30:41:944
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] **************************************************************************************
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] **************************************************************************************
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] **************************************************************************************
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] **************************************************************************************
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] **************************************************************************************
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] **************************************************************************************
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2096 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 18052 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 18052 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ************************************************************************************* 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ************************************************************************************** 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] WriteProcessDetails: Current Process ID 19784
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] deleted meta data version : 0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] No pending collections.
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] **************************************************** 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO]  Source File Extn        :
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Recusive                 :1
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Readonly Files           :1
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Hidden Files             :1
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] System files             :1
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Hidden Files             :1
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Continue on error        :0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] File Time Type           :0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ActionExtn               :8
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] **************************************************** 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] **************************************************************************************
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO] **************************************************************************************
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 05:30:41:944 ] [ 16156 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 05:30:41:959 ] [ 16156 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 05:30:41:959 ] [ 16156 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 05:30:41:959 ] [ 16156 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 05:30:41:975 ] [ 16156 ] [ERROR] JSON The file [ 2026-07-31 05:30:41:975 ] [ 16156 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 05:30:41:975 ] [ 16156 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] GetTimeInSeconds : Time in Second : 1785456041
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] GetTimeInSeconds : Time in Second : 1785456041
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 05:30:41:975 ] [ 16156 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 05:30:42:047 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 05:30:42:047 ] [ 16156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 05:30:42:047 ] [ 16156 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 05:30:42:047 ] [ 16156 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 05:30:42:047 ] [ 16156 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 05:30:42:047 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 05:30:42:047 ] [ 16156 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 05:30:42:047 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 05:30:42:062 ] [ 16156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 05:30:42:062 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 05:30:42:062 ] [ 16156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 05:30:42:062 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 05:30:42:062 ] [ 16156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 05:30:42:062 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 05:30:42:062 ] [ 16156 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 05:30:42:062 ] [ 16156 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 05:30:42:062 ] [ 16156 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 05:30:42:062 ] [ 16156 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 05:30:42:062 ] [ 16156 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 05:30:42:062 ] [ 16156 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] GetTimeInSeconds : Time in Second : 1785456042
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 05:30:42:078 ] [ 16156 ] [INFO] Log close time: 2026-07-31 05:30:42:078
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] Log open time: 2026-07-31 07:45:50:603
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2152 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 07:45:50:603 ] [ 2940 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 07:45:50:603 ] [ 2940 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] ************************************************************************************* 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] ************************************************************************************** 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:603 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] WriteProcessDetails: Current Process ID 6408
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] deleted meta data version : 0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] No pending collections.
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] **************************************************** 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO]  Source File Extn        :
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Recusive                 :1
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Readonly Files           :1
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Hidden Files             :1
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] System files             :1
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Hidden Files             :1
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Continue on error        :0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] File Time Type           :0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ActionExtn               :8
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] **************************************************** 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 07:45:50:621 ] [ 16056 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 07:45:50:653 ] [ 16056 ] [ERROR] JSON The file [ 2026-07-31 07:45:50:653 ] [ 16056 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 07:45:50:653 ] [ 16056 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 07:45:50:923 ] [ 16056 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 07:45:50:923 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:50:923 ] [ 16056 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 07:45:50:923 ] [ 16056 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 07:45:50:923 ] [ 16056 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 07:45:50:923 ] [ 16056 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 07:45:50:923 ] [ 16056 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 07:45:50:923 ] [ 16056 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 07:45:51:150 ] [ 16056 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [INFO] GetTimeInSeconds : Time in Second : 1785464151
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [INFO] GetTimeInSeconds : Time in Second : 1785464151
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 07:45:51:150 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 07:45:51:150 ] [ 16056 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 07:45:51:290 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 07:45:51:290 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 07:45:51:290 ] [ 16056 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 07:45:51:290 ] [ 16056 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 07:45:51:290 ] [ 16056 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 07:45:51:290 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 07:45:51:290 ] [ 16056 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 07:45:51:306 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 07:45:51:306 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 07:45:51:306 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 07:45:51:306 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 07:45:51:306 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 07:45:51:306 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 07:45:51:306 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 07:45:51:306 ] [ 16056 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 07:45:51:306 ] [ 16056 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 07:45:51:306 ] [ 16056 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 07:45:51:306 ] [ 16056 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 07:45:51:306 ] [ 16056 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 07:45:51:306 ] [ 16056 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] GetTimeInSeconds : Time in Second : 1785464151
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 07:45:51:337 ] [ 16056 ] [INFO] Log close time: 2026-07-31 07:45:51:337
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] Log open time: 2026-07-31 08:29:42:847
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] **************************************************************************************
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] **************************************************************************************
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] **************************************************************************************
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] **************************************************************************************
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] **************************************************************************************
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] **************************************************************************************
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2136 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 08:29:42:847 ] [ 16800 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 08:29:42:847 ] [ 16800 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] ************************************************************************************* 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] ************************************************************************************** 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] WriteProcessDetails: Current Process ID 16176
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 08:29:42:847 ] [ 11704 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] deleted meta data version : 0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] No pending collections.
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] **************************************************** 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO]  Source File Extn        :
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] Recusive                 :1
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] Readonly Files           :1
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] Hidden Files             :1
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] System files             :1
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] Hidden Files             :1
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] Continue on error        :0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] File Time Type           :0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ActionExtn               :8
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] **************************************************** 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] **************************************************************************************
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO] **************************************************************************************
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 08:29:42:863 ] [ 11704 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 08:29:42:878 ] [ 11704 ] [ERROR] JSON The file [ 2026-07-31 08:29:42:878 ] [ 11704 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [ERROR] JSON The file [ 2026-07-31 08:29:42:878 ] [ 11704 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L������n��n�\usb_policy_history.json
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 08:29:42:878 ] [ 11704 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 08:29:42:894 ] [ 11704 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [INFO] GetTimeInSeconds : Time in Second : 1785466782
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [INFO] GetTimeInSeconds : Time in Second : 1785466782
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 08:29:42:894 ] [ 11704 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 08:29:42:894 ] [ 11704 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 08:29:42:941 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 08:29:42:941 ] [ 11704 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 08:29:42:941 ] [ 11704 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 08:29:42:941 ] [ 11704 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 08:29:42:941 ] [ 11704 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 08:29:42:941 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 08:29:42:941 ] [ 11704 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 08:29:42:957 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 08:29:42:957 ] [ 11704 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 08:29:42:957 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 08:29:42:957 ] [ 11704 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 08:29:42:957 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 08:29:42:957 ] [ 11704 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 08:29:42:957 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 08:29:42:957 ] [ 11704 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 08:29:42:957 ] [ 11704 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 08:29:42:957 ] [ 11704 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 08:29:42:957 ] [ 11704 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 08:29:42:957 ] [ 11704 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 08:29:42:957 ] [ 11704 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] GetTimeInSeconds : Time in Second : 1785466782
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 08:29:42:972 ] [ 11704 ] [INFO] Log close time: 2026-07-31 08:29:42:972
[ 2026-07-31 10:49:27:186 ] [ 12688 ] [INFO] Log open time: 2026-07-31 10:49:27:186
[ 2026-07-31 10:49:27:186 ] [ 12688 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 10:49:27:186 ] [ 12688 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 10:49:27:186 ] [ 12688 ] [INFO] **************************************************************************************
[ 2026-07-31 10:49:27:186 ] [ 12688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 10:49:27:186 ] [ 12688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 10:49:27:186 ] [ 12688 ] [INFO] **************************************************************************************
[ 2026-07-31 10:49:27:186 ] [ 12688 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 10:49:27:186 ] [ 12688 ] [INFO] **************************************************************************************
[ 2026-07-31 10:49:27:186 ] [ 12688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] **************************************************************************************
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] **************************************************************************************
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] **************************************************************************************
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2168 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 10:49:27:202 ] [ 16108 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 10:49:27:202 ] [ 16108 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] ************************************************************************************* 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] ************************************************************************************** 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:202 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] WriteProcessDetails: Current Process ID 19220
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] deleted meta data version : 0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] No pending collections.
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] **************************************************** 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO]  Source File Extn        :
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Recusive                 :1
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Readonly Files           :1
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Hidden Files             :1
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] System files             :1
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Hidden Files             :1
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Continue on error        :0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] File Time Type           :0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ActionExtn               :8
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] **************************************************** 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] **************************************************************************************
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO] **************************************************************************************
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 10:49:27:217 ] [ 12688 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 10:49:27:461 ] [ 12688 ] [ERROR] JSON The file [ 2026-07-31 10:49:27:461 ] [ 12688 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [ERROR] JSON The file [ 2026-07-31 10:49:27:461 ] [ 12688 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LѼ����n��n�\usb_policy_history.json
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 10:49:27:461 ] [ 12688 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 10:49:27:868 ] [ 12688 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 10:49:27:868 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:27:868 ] [ 12688 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 10:49:27:868 ] [ 12688 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 10:49:27:868 ] [ 12688 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 10:49:27:868 ] [ 12688 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 10:49:27:868 ] [ 12688 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 10:49:27:868 ] [ 12688 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 10:49:28:109 ] [ 12688 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [INFO] GetTimeInSeconds : Time in Second : 1785475168
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [INFO] GetTimeInSeconds : Time in Second : 1785475168
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 10:49:28:109 ] [ 12688 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 10:49:28:109 ] [ 12688 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 10:49:28:328 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 10:49:28:328 ] [ 12688 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 10:49:28:328 ] [ 12688 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 10:49:28:328 ] [ 12688 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 10:49:28:328 ] [ 12688 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 10:49:28:328 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 10:49:28:328 ] [ 12688 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 10:49:28:343 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 10:49:28:343 ] [ 12688 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 10:49:28:343 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 10:49:28:343 ] [ 12688 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 10:49:28:343 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 10:49:28:343 ] [ 12688 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 10:49:28:343 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 10:49:28:343 ] [ 12688 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 10:49:28:343 ] [ 12688 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 10:49:28:343 ] [ 12688 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 10:49:28:343 ] [ 12688 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 10:49:28:343 ] [ 12688 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 10:49:28:343 ] [ 12688 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] GetTimeInSeconds : Time in Second : 1785475168
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 10:49:28:374 ] [ 12688 ] [INFO] Log close time: 2026-07-31 10:49:28:374
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] Log open time: 2026-07-31 12:21:59:400
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2440 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 12:21:59:400 ] [ 16624 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 12:21:59:400 ] [ 16624 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] ************************************************************************************* 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] ************************************************************************************** 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:400 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] WriteProcessDetails: Current Process ID 12892
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] deleted meta data version : 0
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] No pending collections.
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:21:59:416 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] **************************************************** 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO]  Source File Extn        :
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] Recusive                 :1
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] Readonly Files           :1
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] Hidden Files             :1
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] System files             :1
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] Hidden Files             :1
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] Continue on error        :0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] File Time Type           :0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ActionExtn               :8
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] **************************************************** 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 12:21:59:431 ] [ 21480 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 12:21:59:468 ] [ 21480 ] [ERROR] JSON The file [ 2026-07-31 12:21:59:468 ] [ 21480 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [ERROR] JSON The file [ 2026-07-31 12:21:59:468 ] [ 21480 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L,�����n��n�\usb_policy_history.json
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 12:21:59:468 ] [ 21480 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 12:21:59:761 ] [ 21480 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 12:21:59:761 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:21:59:761 ] [ 21480 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 12:21:59:761 ] [ 21480 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 12:21:59:761 ] [ 21480 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 12:21:59:761 ] [ 21480 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 12:21:59:761 ] [ 21480 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 12:21:59:761 ] [ 21480 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 12:22:00:026 ] [ 21480 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [INFO] GetTimeInSeconds : Time in Second : 1785480720
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [INFO] GetTimeInSeconds : Time in Second : 1785480720
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:22:00:026 ] [ 21480 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 12:22:00:026 ] [ 21480 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 12:22:00:160 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:22:00:160 ] [ 21480 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 12:22:00:160 ] [ 21480 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 12:22:00:160 ] [ 21480 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 12:22:00:160 ] [ 21480 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 12:22:00:160 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:22:00:160 ] [ 21480 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 12:22:00:176 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:22:00:176 ] [ 21480 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 12:22:00:176 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:22:00:176 ] [ 21480 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 12:22:00:176 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:22:00:176 ] [ 21480 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 12:22:00:176 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:22:00:176 ] [ 21480 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 12:22:00:176 ] [ 21480 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 12:22:00:176 ] [ 21480 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 12:22:00:176 ] [ 21480 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 12:22:00:176 ] [ 21480 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 12:22:00:176 ] [ 21480 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] GetTimeInSeconds : Time in Second : 1785480720
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 12:22:00:207 ] [ 21480 ] [INFO] Log close time: 2026-07-31 12:22:00:207
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] Log open time: 2026-07-31 12:58:44:637
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] **************************************************************************************
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] **************************************************************************************
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] **************************************************************************************
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] **************************************************************************************
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] **************************************************************************************
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] **************************************************************************************
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2164 
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 12:58:44:637 ] [ 6176 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 12:58:44:637 ] [ 13228 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 12:58:44:637 ] [ 6176 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ************************************************************************************* 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ************************************************************************************** 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] WriteProcessDetails: Current Process ID 15156
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] deleted meta data version : 0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] No pending collections.
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] **************************************************** 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO]  Source File Extn        :
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Recusive                 :1
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Readonly Files           :1
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Hidden Files             :1
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] System files             :1
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Hidden Files             :1
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Continue on error        :0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] File Time Type           :0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ActionExtn               :8
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] **************************************************** 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] **************************************************************************************
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO] **************************************************************************************
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 12:58:44:653 ] [ 13228 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 12:58:44:672 ] [ 13228 ] [ERROR] JSON The file [ 2026-07-31 12:58:44:672 ] [ 13228 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 12:58:44:672 ] [ 13228 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 12:58:44:688 ] [ 13228 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] GetTimeInSeconds : Time in Second : 1785482924
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] GetTimeInSeconds : Time in Second : 1785482924
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 12:58:44:688 ] [ 13228 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 12:58:44:744 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:58:44:744 ] [ 13228 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 12:58:44:744 ] [ 13228 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 12:58:44:744 ] [ 13228 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 12:58:44:744 ] [ 13228 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 12:58:44:744 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:58:44:744 ] [ 13228 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 12:58:44:760 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:58:44:760 ] [ 13228 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 12:58:44:760 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:58:44:760 ] [ 13228 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 12:58:44:760 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:58:44:760 ] [ 13228 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 12:58:44:760 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 12:58:44:760 ] [ 13228 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 12:58:44:760 ] [ 13228 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 12:58:44:760 ] [ 13228 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 12:58:44:760 ] [ 13228 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 12:58:44:760 ] [ 13228 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 12:58:44:760 ] [ 13228 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] GetTimeInSeconds : Time in Second : 1785482924
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 12:58:44:791 ] [ 13228 ] [INFO] Log close time: 2026-07-31 12:58:44:791
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Log open time: 2026-07-31 15:27:58:059
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] **************************************************************************************
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] **************************************************************************************
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] **************************************************************************************
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] **************************************************************************************
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] **************************************************************************************
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] **************************************************************************************
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2456 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 15:27:58:059 ] [ 15180 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 15:27:58:059 ] [ 15180 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] ************************************************************************************* 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] ************************************************************************************** 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] WriteProcessDetails: Current Process ID 20248
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] deleted meta data version : 0
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] No pending collections.
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 15:27:58:059 ] [ 11104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] **************************************************** 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO]  Source File Extn        :
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] Recusive                 :1
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] Readonly Files           :1
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] Hidden Files             :1
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] System files             :1
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] Hidden Files             :1
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] Continue on error        :0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] File Time Type           :0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ActionExtn               :8
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] **************************************************** 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] **************************************************************************************
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO] **************************************************************************************
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 15:27:58:075 ] [ 11104 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 15:27:58:110 ] [ 11104 ] [ERROR] JSON The file [ 2026-07-31 15:27:58:110 ] [ 11104 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 15:27:58:110 ] [ 11104 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] GetTimeInSeconds : Time in Second : 1785491878
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] GetTimeInSeconds : Time in Second : 1785491878
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 15:27:58:110 ] [ 11104 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 15:27:58:360 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 15:27:58:360 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 15:27:58:360 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 15:27:58:360 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 15:27:58:360 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 15:27:58:360 ] [ 11104 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] GetTimeInSeconds : Time in Second : 1785491878
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 15:27:58:392 ] [ 11104 ] [INFO] Log close time: 2026-07-31 15:27:58:392
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] Log open time: 2026-07-31 16:38:44:422
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] **************************************************************************************
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] **************************************************************************************
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] **************************************************************************************
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] **************************************************************************************
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] **************************************************************************************
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] **************************************************************************************
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2064 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 16:38:44:422 ] [ 4284 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 16:38:44:422 ] [ 4284 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] ************************************************************************************* 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] ************************************************************************************** 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:422 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] WriteProcessDetails: Current Process ID 16672
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] deleted meta data version : 0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] No pending collections.
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] **************************************************** 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO]  Source File Extn        :
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Recusive                 :1
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Readonly Files           :1
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Hidden Files             :1
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] System files             :1
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Hidden Files             :1
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Continue on error        :0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] File Time Type           :0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ActionExtn               :8
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] **************************************************** 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] **************************************************************************************
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO] **************************************************************************************
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 16:38:44:438 ] [ 15332 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 16:38:44:454 ] [ 15332 ] [ERROR] JSON The file [ 2026-07-31 16:38:44:454 ] [ 15332 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 16:38:44:454 ] [ 15332 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 16:38:44:469 ] [ 15332 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] GetTimeInSeconds : Time in Second : 1785496124
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] GetTimeInSeconds : Time in Second : 1785496124
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 16:38:44:469 ] [ 15332 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 16:38:44:530 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 16:38:44:530 ] [ 15332 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 16:38:44:530 ] [ 15332 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 16:38:44:530 ] [ 15332 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 16:38:44:530 ] [ 15332 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 16:38:44:530 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 16:38:44:530 ] [ 15332 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 16:38:44:546 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 16:38:44:546 ] [ 15332 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 16:38:44:546 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 16:38:44:546 ] [ 15332 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 16:38:44:546 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 16:38:44:546 ] [ 15332 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 16:38:44:546 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 16:38:44:546 ] [ 15332 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 16:38:44:546 ] [ 15332 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 16:38:44:546 ] [ 15332 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 16:38:44:546 ] [ 15332 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 16:38:44:546 ] [ 15332 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 16:38:44:546 ] [ 15332 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] GetTimeInSeconds : Time in Second : 1785496124
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 16:38:44:577 ] [ 15332 ] [INFO] Log close time: 2026-07-31 16:38:44:577
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] Log open time: 2026-07-31 18:54:42:319
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2040 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 18:54:42:319 ] [ 17144 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 18:54:42:319 ] [ 17144 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] ************************************************************************************* 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] ************************************************************************************** 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:319 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] WriteProcessDetails: Current Process ID 13604
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] deleted meta data version : 0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] No pending collections.
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] **************************************************** 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO]  Source File Extn        :
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Recusive                 :1
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Readonly Files           :1
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Hidden Files             :1
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] System files             :1
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Hidden Files             :1
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Continue on error        :0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] File Time Type           :0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ActionExtn               :8
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] **************************************************** 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 18:54:42:334 ] [ 17732 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 18:54:42:366 ] [ 17732 ] [ERROR] JSON The file [ 2026-07-31 18:54:42:366 ] [ 17732 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 18:54:42:366 ] [ 17732 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 18:54:42:381 ] [ 17732 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [INFO] GetTimeInSeconds : Time in Second : 1785504282
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [INFO] GetTimeInSeconds : Time in Second : 1785504282
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 18:54:42:381 ] [ 17732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 18:54:42:381 ] [ 17732 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 18:54:42:413 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 18:54:42:413 ] [ 17732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 18:54:42:413 ] [ 17732 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 18:54:42:413 ] [ 17732 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 18:54:42:413 ] [ 17732 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 18:54:42:413 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 18:54:42:413 ] [ 17732 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 18:54:42:428 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 18:54:42:428 ] [ 17732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 18:54:42:428 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 18:54:42:428 ] [ 17732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 18:54:42:428 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 18:54:42:428 ] [ 17732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 18:54:42:428 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 18:54:42:428 ] [ 17732 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 18:54:42:428 ] [ 17732 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 18:54:42:428 ] [ 17732 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 18:54:42:428 ] [ 17732 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 18:54:42:428 ] [ 17732 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 18:54:42:428 ] [ 17732 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] GetTimeInSeconds : Time in Second : 1785504282
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 18:54:42:459 ] [ 17732 ] [INFO] Log close time: 2026-07-31 18:54:42:459
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] Log open time: 2026-07-31 20:00:17:710
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] **************************************************************************************
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] **************************************************************************************
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] **************************************************************************************
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] **************************************************************************************
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] **************************************************************************************
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] **************************************************************************************
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2472 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 20:00:17:710 ] [ 15308 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 20:00:17:710 ] [ 15308 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] ************************************************************************************* 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] ************************************************************************************** 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:17:710 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] WriteProcessDetails: Current Process ID 6824
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] deleted meta data version : 0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] No pending collections.
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] **************************************************** 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO]  Source File Extn        :
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Recusive                 :1
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Readonly Files           :1
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Hidden Files             :1
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] System files             :1
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Hidden Files             :1
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Continue on error        :0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] File Time Type           :0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ActionExtn               :8
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] **************************************************** 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] **************************************************************************************
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO] **************************************************************************************
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 20:00:17:726 ] [ 16812 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 20:00:17:760 ] [ 16812 ] [ERROR] JSON The file [ 2026-07-31 20:00:17:760 ] [ 16812 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 20:00:17:760 ] [ 16812 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 20:00:18:437 ] [ 16812 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 20:00:18:437 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:18:437 ] [ 16812 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 20:00:18:437 ] [ 16812 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 20:00:18:437 ] [ 16812 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 20:00:18:437 ] [ 16812 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 20:00:18:437 ] [ 16812 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 20:00:18:437 ] [ 16812 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 20:00:18:718 ] [ 16812 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [INFO] GetTimeInSeconds : Time in Second : 1785508218
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [INFO] GetTimeInSeconds : Time in Second : 1785508218
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 20:00:18:718 ] [ 16812 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 20:00:18:718 ] [ 16812 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 20:00:18:924 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 20:00:18:924 ] [ 16812 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 20:00:18:924 ] [ 16812 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 20:00:18:924 ] [ 16812 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 20:00:18:924 ] [ 16812 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 20:00:18:924 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 20:00:18:924 ] [ 16812 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 20:00:18:940 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 20:00:18:940 ] [ 16812 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 20:00:18:940 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 20:00:18:940 ] [ 16812 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 20:00:18:940 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 20:00:18:940 ] [ 16812 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 20:00:18:940 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 20:00:18:940 ] [ 16812 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 20:00:18:940 ] [ 16812 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 20:00:18:940 ] [ 16812 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 20:00:18:940 ] [ 16812 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 20:00:18:940 ] [ 16812 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 20:00:18:940 ] [ 16812 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] GetTimeInSeconds : Time in Second : 1785508218
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 20:00:18:971 ] [ 16812 ] [INFO] Log close time: 2026-07-31 20:00:18:971
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Log open time: 2026-07-31 21:06:44:067
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2172 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 21:06:44:067 ] [ 17020 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 21:06:44:067 ] [ 17020 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] ************************************************************************************* 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] ************************************************************************************** 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] WriteProcessDetails: Current Process ID 15828
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] deleted meta data version : 0
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] No pending collections.
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 21:06:44:067 ] [ 21480 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] **************************************************** 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO]  Source File Extn        :
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] Recusive                 :1
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] Readonly Files           :1
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] Hidden Files             :1
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] System files             :1
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] Hidden Files             :1
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] Continue on error        :0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] File Time Type           :0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ActionExtn               :8
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] **************************************************** 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO] **************************************************************************************
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 21:06:44:083 ] [ 21480 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 21:06:44:098 ] [ 21480 ] [ERROR] JSON The file [ 2026-07-31 21:06:44:098 ] [ 21480 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [ERROR] JSON The file [ 2026-07-31 21:06:44:098 ] [ 21480 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�I���n��n�\usb_policy_history.json
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 21:06:44:098 ] [ 21480 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 21:06:44:114 ] [ 21480 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [INFO] GetTimeInSeconds : Time in Second : 1785512204
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [INFO] GetTimeInSeconds : Time in Second : 1785512204
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 21:06:44:114 ] [ 21480 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 21:06:44:114 ] [ 21480 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 21:06:44:145 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 21:06:44:145 ] [ 21480 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 21:06:44:145 ] [ 21480 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 21:06:44:145 ] [ 21480 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 21:06:44:145 ] [ 21480 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 21:06:44:145 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 21:06:44:145 ] [ 21480 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 21:06:44:164 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 21:06:44:164 ] [ 21480 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 21:06:44:164 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 21:06:44:164 ] [ 21480 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 21:06:44:164 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 21:06:44:164 ] [ 21480 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 21:06:44:164 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 21:06:44:164 ] [ 21480 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 21:06:44:164 ] [ 21480 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 21:06:44:164 ] [ 21480 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 21:06:44:164 ] [ 21480 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 21:06:44:164 ] [ 21480 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 21:06:44:164 ] [ 21480 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] GetTimeInSeconds : Time in Second : 1785512204
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 21:06:44:195 ] [ 21480 ] [INFO] Log close time: 2026-07-31 21:06:44:195
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Log open time: 2026-07-31 22:36:41:849
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] **************************************************************************************
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] **************************************************************************************
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] **************************************************************************************
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] **************************************************************************************
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] **************************************************************************************
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] **************************************************************************************
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Going to get token for session id 3 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2248 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ************************************************************************************* 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ************************************************************************************** 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] WriteProcessDetails: Current Process ID 10412
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] deleted meta data version : 0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] No pending collections.
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-07-31 22:36:41:849 ] [ 4388 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 4388 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] **************************************************** 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO]  Source File Extn        :
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Recusive                 :1
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Readonly Files           :1
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Hidden Files             :1
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] System files             :1
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Hidden Files             :1
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Continue on error        :0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] CreatedTime Option        :0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] CreatedTime Period        :0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] CreatedTO time Period     :0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ModifiedTime Option      :0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ModifiedTime Period      :0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ModifiedTO time Period   :0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] AccessedTime Option      :0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] AccessedTime Period      :0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] AccessedTO time Period   :0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] File Time Type           :0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ActionExtn               :8
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] **************************************************** 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] **************************************************************************************
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO] **************************************************************************************
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-07-31 22:36:41:849 ] [ 10304 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-07-31 22:36:41:880 ] [ 10304 ] [ERROR] JSON The file [ 2026-07-31 22:36:41:880 ] [ 10304 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] Shutdown Progress status ::: 0
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-07-31 22:36:41:880 ] [ 10304 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] GetTimeInSeconds : Time in Second : 1785517601
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] GetTimeInSeconds : Time in Second : 1785517601
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] Agent METracking Data can't send to server.
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-07-31 22:36:41:880 ] [ 10304 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-07-31 22:36:41:927 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 22:36:41:927 ] [ 10304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-07-31 22:36:41:927 ] [ 10304 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-07-31 22:36:41:927 ] [ 10304 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-07-31 22:36:41:927 ] [ 10304 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-07-31 22:36:41:927 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 22:36:41:927 ] [ 10304 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-07-31 22:36:41:943 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 22:36:41:943 ] [ 10304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-07-31 22:36:41:943 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 22:36:41:943 ] [ 10304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-07-31 22:36:41:943 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 22:36:41:943 ] [ 10304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-07-31 22:36:41:943 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-07-31 22:36:41:943 ] [ 10304 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-07-31 22:36:41:943 ] [ 10304 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-07-31 22:36:41:943 ] [ 10304 ] [INFO] Main : isSDPManaged : false 
[ 2026-07-31 22:36:41:943 ] [ 10304 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-07-31 22:36:41:943 ] [ 10304 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-07-31 22:36:41:943 ] [ 10304 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] Closed DataTransferLogging successfully
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] Refresh Policy Driver Check
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] isDriverEnabled value is 0 
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] Inside isDriverInstalled
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] Message : The operation completed successfully.  
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] GetTimeInSeconds : Time in Second : 1785517601
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-07-31 22:36:41:974 ] [ 10304 ] [INFO] Log close time: 2026-07-31 22:36:41:974
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Log open time: 2026-08-01 00:05:44:051
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] **************************************************************************************
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] **************************************************************************************
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] **************************************************************************************
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] **************************************************************************************
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] **************************************************************************************
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] **************************************************************************************
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1308 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 00:05:44:051 ] [ 16076 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 00:05:44:051 ] [ 16076 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ************************************************************************************* 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ************************************************************************************** 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] WriteProcessDetails: Current Process ID 7848
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] deleted meta data version : 0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] No pending collections.
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] **************************************************** 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO]  Source File Extn        :
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Recusive                 :1
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Readonly Files           :1
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Hidden Files             :1
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] System files             :1
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Hidden Files             :1
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Continue on error        :0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] File Time Type           :0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ActionExtn               :8
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] **************************************************** 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] **************************************************************************************
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [INFO] **************************************************************************************
[ 2026-08-01 00:05:44:051 ] [ 13304 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 00:05:44:066 ] [ 13304 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 00:05:44:066 ] [ 13304 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 00:05:44:082 ] [ 13304 ] [ERROR] JSON The file [ 2026-08-01 00:05:44:082 ] [ 13304 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [ERROR] JSON The file [ 2026-08-01 00:05:44:082 ] [ 13304 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L	S���n��n�\usb_policy_history.json
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 00:05:44:082 ] [ 13304 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] GetTimeInSeconds : Time in Second : 1785522944
[ 2026-08-01 00:05:44:082 ] [ 13304 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-01 00:05:44:192 ] [ 13304 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-01 00:05:44:192 ] [ 13304 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 00:05:44:192 ] [ 13304 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-01 00:05:44:192 ] [ 13304 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 00:05:44:288 ] [ 13304 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-01 00:05:44:413 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:413 ] [ 13304 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-01 00:05:44:413 ] [ 13304 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-01 00:05:44:413 ] [ 13304 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-01 00:05:44:413 ] [ 13304 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-01 00:05:44:413 ] [ 13304 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-01 00:05:44:413 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:05:44:413 ] [ 13304 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-01 00:05:44:413 ] [ 13304 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-01 00:06:05:445 ] [ 13304 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-01 00:06:05:445 ] [ 13304 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-01 00:06:26:476 ] [ 13304 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-01 00:06:26:476 ] [ 13304 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-01 00:06:26:476 ] [ 13304 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-01 00:06:26:476 ] [ 13304 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-01 00:06:26:476 ] [ 13304 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "ResumeDownloadDetails" : {
      "RESUME_DOWNLOAD_FAILURE_COUNT" : 1
   },
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "253"
}
 
[ 2026-08-01 00:06:26:476 ] [ 13304 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-01 00:06:26:476 ] [ 13304 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-01 00:06:26:492 ] [ 13304 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-01 00:06:26:492 ] [ 13304 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-01 00:06:26:492 ] [ 13304 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-01 00:06:26:492 ] [ 13304 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-01 00:06:26:492 ] [ 13304 ] [INFO] Inside SetAuthentication 
[ 2026-08-01 00:06:26:492 ] [ 13304 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-01 00:06:26:492 ] [ 13304 ] [INFO] End of SetAuthentication 
[ 2026-08-01 00:06:26:492 ] [ 13304 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-01 00:06:26:538 ] [ 13304 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-01 00:06:26:538 ] [ 13304 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-01 00:06:26:686 ] [ 13304 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-01 00:06:26:686 ] [ 13304 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-01 00:06:26:702 ] [ 13304 ] [INFO] DeletePrivateKeys: Deleted using 85df807acf21c083719e03b4d7b3ac055bb872536fab880f0db7515b0c6984022f335e2ff2914ab80a59404fde2e3abf KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-01 00:06:26:702 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] GetTimeInSeconds : Time in Second : 1785522986
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] Last ME Data Posted time [ 1785522986 ] has been updated
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 00:06:26:717 ] [ 13304 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 00:06:26:733 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 00:06:26:733 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 00:06:26:733 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 00:06:26:733 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 00:06:26:733 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 00:06:26:733 ] [ 13304 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] GetTimeInSeconds : Time in Second : 1785522986
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 00:06:26:764 ] [ 13304 ] [INFO] Log close time: 2026-08-01 00:06:26:764
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Log open time: 2026-08-01 01:33:45:108
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] **************************************************************************************
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] **************************************************************************************
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] **************************************************************************************
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] **************************************************************************************
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] **************************************************************************************
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] **************************************************************************************
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2172 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] ************************************************************************************* 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] ************************************************************************************** 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] WriteProcessDetails: Current Process ID 20644
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] deleted meta data version : 0
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] No pending collections.
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:108 ] [ 19428 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] **************************************************** 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO]  Source File Extn        :
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] Recusive                 :1
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] Readonly Files           :1
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] Hidden Files             :1
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] System files             :1
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] Hidden Files             :1
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] Continue on error        :0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] File Time Type           :0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ActionExtn               :8
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] **************************************************** 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] **************************************************************************************
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 01:33:45:124 ] [ 14420 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 01:33:45:124 ] [ 14420 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO] **************************************************************************************
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 01:33:45:124 ] [ 19428 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 01:33:45:140 ] [ 19428 ] [ERROR] JSON The file [ 2026-08-01 01:33:45:140 ] [ 19428 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [ERROR] JSON The file [ 2026-08-01 01:33:45:140 ] [ 19428 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LP�����n��n�\usb_policy_history.json
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 01:33:45:140 ] [ 19428 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 01:33:45:397 ] [ 19428 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 01:33:45:397 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:397 ] [ 19428 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 01:33:45:397 ] [ 19428 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 01:33:45:397 ] [ 19428 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 01:33:45:397 ] [ 19428 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 01:33:45:397 ] [ 19428 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 01:33:45:397 ] [ 19428 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 01:33:45:642 ] [ 19428 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [INFO] GetTimeInSeconds : Time in Second : 1785528225
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [INFO] GetTimeInSeconds : Time in Second : 1785528225
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 01:33:45:642 ] [ 19428 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 01:33:45:642 ] [ 19428 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 01:33:45:705 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 01:33:45:705 ] [ 19428 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 01:33:45:705 ] [ 19428 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 01:33:45:705 ] [ 19428 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 01:33:45:705 ] [ 19428 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 01:33:45:705 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 01:33:45:705 ] [ 19428 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 01:33:45:720 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 01:33:45:720 ] [ 19428 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 01:33:45:720 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 01:33:45:720 ] [ 19428 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 01:33:45:720 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 01:33:45:720 ] [ 19428 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 01:33:45:720 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 01:33:45:720 ] [ 19428 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 01:33:45:720 ] [ 19428 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 01:33:45:720 ] [ 19428 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 01:33:45:720 ] [ 19428 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 01:33:45:720 ] [ 19428 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 01:33:45:720 ] [ 19428 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] GetTimeInSeconds : Time in Second : 1785528225
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 01:33:45:752 ] [ 19428 ] [INFO] Log close time: 2026-08-01 01:33:45:752
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] Log open time: 2026-08-01 03:03:42:777
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] **************************************************************************************
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] **************************************************************************************
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] **************************************************************************************
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] **************************************************************************************
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] **************************************************************************************
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] **************************************************************************************
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2228 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 03:03:42:777 ] [ 12244 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 03:03:42:777 ] [ 12244 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] ************************************************************************************* 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] ************************************************************************************** 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:777 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] WriteProcessDetails: Current Process ID 18660
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] deleted meta data version : 0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] No pending collections.
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] **************************************************** 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO]  Source File Extn        :
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Recusive                 :1
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Readonly Files           :1
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Hidden Files             :1
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] System files             :1
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Hidden Files             :1
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Continue on error        :0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] File Time Type           :0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ActionExtn               :8
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] **************************************************** 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] **************************************************************************************
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO] **************************************************************************************
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 03:03:42:793 ] [ 14488 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 03:03:42:809 ] [ 14488 ] [ERROR] JSON The file [ 2026-08-01 03:03:42:809 ] [ 14488 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 03:03:42:809 ] [ 14488 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 03:03:42:825 ] [ 14488 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] GetTimeInSeconds : Time in Second : 1785533622
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] GetTimeInSeconds : Time in Second : 1785533622
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 03:03:42:825 ] [ 14488 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 03:03:42:887 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 03:03:42:887 ] [ 14488 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 03:03:42:887 ] [ 14488 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 03:03:42:887 ] [ 14488 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 03:03:42:887 ] [ 14488 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 03:03:42:887 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 03:03:42:887 ] [ 14488 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 03:03:42:903 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 03:03:42:903 ] [ 14488 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 03:03:42:903 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 03:03:42:903 ] [ 14488 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 03:03:42:903 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 03:03:42:903 ] [ 14488 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 03:03:42:903 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 03:03:42:903 ] [ 14488 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 03:03:42:903 ] [ 14488 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 03:03:42:903 ] [ 14488 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 03:03:42:903 ] [ 14488 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 03:03:42:903 ] [ 14488 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 03:03:42:903 ] [ 14488 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] GetTimeInSeconds : Time in Second : 1785533622
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 03:03:42:934 ] [ 14488 ] [INFO] Log close time: 2026-08-01 03:03:42:934
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Log open time: 2026-08-01 04:33:41:841
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] **************************************************************************************
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] **************************************************************************************
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] **************************************************************************************
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] **************************************************************************************
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] **************************************************************************************
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] **************************************************************************************
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2132 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 04:33:41:841 ] [ 13612 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 04:33:41:841 ] [ 13612 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] ************************************************************************************* 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] ************************************************************************************** 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] WriteProcessDetails: Current Process ID 17684
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] deleted meta data version : 0
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] No pending collections.
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 04:33:41:841 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] **************************************************** 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO]  Source File Extn        :
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] Recusive                 :1
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] Readonly Files           :1
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] Hidden Files             :1
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] System files             :1
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] Hidden Files             :1
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] Continue on error        :0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] File Time Type           :0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ActionExtn               :8
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] **************************************************** 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] **************************************************************************************
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO] **************************************************************************************
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 04:33:41:856 ] [ 16628 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 04:33:41:872 ] [ 16628 ] [ERROR] JSON The file [ 2026-08-01 04:33:41:872 ] [ 16628 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 04:33:41:872 ] [ 16628 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 04:33:41:888 ] [ 16628 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [INFO] GetTimeInSeconds : Time in Second : 1785539021
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [INFO] GetTimeInSeconds : Time in Second : 1785539021
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 04:33:41:888 ] [ 16628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 04:33:41:888 ] [ 16628 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 04:33:41:934 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 04:33:41:934 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 04:33:41:934 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 04:33:41:934 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 04:33:41:934 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 04:33:41:934 ] [ 16628 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] GetTimeInSeconds : Time in Second : 1785539021
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 04:33:41:966 ] [ 16628 ] [INFO] Log close time: 2026-08-01 04:33:41:966
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Log open time: 2026-08-01 06:18:17:471
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] **************************************************************************************
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] **************************************************************************************
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] **************************************************************************************
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] **************************************************************************************
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] **************************************************************************************
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] **************************************************************************************
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1000 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 06:18:17:471 ] [ 21300 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 06:18:17:471 ] [ 21300 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ************************************************************************************* 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ************************************************************************************** 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] WriteProcessDetails: Current Process ID 3304
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] deleted meta data version : 0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] No pending collections.
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] **************************************************** 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO]  Source File Extn        :
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Recusive                 :1
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Readonly Files           :1
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Hidden Files             :1
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] System files             :1
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Hidden Files             :1
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Continue on error        :0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] File Time Type           :0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ActionExtn               :8
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] **************************************************** 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] **************************************************************************************
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [INFO] **************************************************************************************
[ 2026-08-01 06:18:17:471 ] [ 18416 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 06:18:17:487 ] [ 18416 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 06:18:17:487 ] [ 18416 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 06:18:17:503 ] [ 18416 ] [ERROR] JSON The file [ 2026-08-01 06:18:17:503 ] [ 18416 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [ERROR] JSON The file [ 2026-08-01 06:18:17:503 ] [ 18416 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Lv�����n��n�\usb_policy_history.json
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 06:18:17:503 ] [ 18416 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 06:18:17:518 ] [ 18416 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [INFO] GetTimeInSeconds : Time in Second : 1785545297
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [INFO] GetTimeInSeconds : Time in Second : 1785545297
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 06:18:17:518 ] [ 18416 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 06:18:17:518 ] [ 18416 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 06:18:17:581 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 06:18:17:581 ] [ 18416 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 06:18:17:581 ] [ 18416 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 06:18:17:581 ] [ 18416 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 06:18:17:581 ] [ 18416 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 06:18:17:581 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 06:18:17:581 ] [ 18416 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 06:18:17:596 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 06:18:17:596 ] [ 18416 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 06:18:17:596 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 06:18:17:596 ] [ 18416 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 06:18:17:596 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 06:18:17:596 ] [ 18416 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 06:18:17:596 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 06:18:17:596 ] [ 18416 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 06:18:17:596 ] [ 18416 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 06:18:17:596 ] [ 18416 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 06:18:17:596 ] [ 18416 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 06:18:17:596 ] [ 18416 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 06:18:17:596 ] [ 18416 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] GetTimeInSeconds : Time in Second : 1785545297
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 06:18:17:634 ] [ 18416 ] [INFO] Log close time: 2026-08-01 06:18:17:634
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] Log open time: 2026-08-01 08:35:21:085
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2348 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 08:35:21:085 ] [ 18080 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 08:35:21:085 ] [ 18080 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] ************************************************************************************* 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] ************************************************************************************** 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:085 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] WriteProcessDetails: Current Process ID 8656
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] deleted meta data version : 0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] No pending collections.
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] **************************************************** 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO]  Source File Extn        :
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Recusive                 :1
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Readonly Files           :1
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Hidden Files             :1
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] System files             :1
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Hidden Files             :1
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Continue on error        :0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] File Time Type           :0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ActionExtn               :8
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] **************************************************** 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 08:35:21:116 ] [ 16056 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 08:35:21:147 ] [ 16056 ] [ERROR] JSON The file [ 2026-08-01 08:35:21:147 ] [ 16056 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 08:35:21:147 ] [ 16056 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 08:35:21:445 ] [ 16056 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 08:35:21:445 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:445 ] [ 16056 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 08:35:21:445 ] [ 16056 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 08:35:21:445 ] [ 16056 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 08:35:21:445 ] [ 16056 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 08:35:21:445 ] [ 16056 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 08:35:21:445 ] [ 16056 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 08:35:21:787 ] [ 16056 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [INFO] GetTimeInSeconds : Time in Second : 1785553521
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [INFO] GetTimeInSeconds : Time in Second : 1785553521
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 08:35:21:787 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 08:35:21:787 ] [ 16056 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 08:35:21:803 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 08:35:21:803 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 08:35:21:803 ] [ 16056 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 08:35:21:803 ] [ 16056 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 08:35:21:803 ] [ 16056 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 08:35:21:803 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 08:35:21:803 ] [ 16056 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 08:35:21:819 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 08:35:21:819 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 08:35:21:819 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 08:35:21:819 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 08:35:21:819 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 08:35:21:819 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 08:35:21:819 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 08:35:21:819 ] [ 16056 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 08:35:21:819 ] [ 16056 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 08:35:21:819 ] [ 16056 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 08:35:21:819 ] [ 16056 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 08:35:21:819 ] [ 16056 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 08:35:21:819 ] [ 16056 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] GetTimeInSeconds : Time in Second : 1785553521
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 08:35:21:834 ] [ 16056 ] [INFO] Log close time: 2026-08-01 08:35:21:834
[ 2026-08-01 09:51:44:826 ] [ 7200 ] [INFO] Log open time: 2026-08-01 09:51:44:826
[ 2026-08-01 09:51:44:826 ] [ 7200 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 09:51:44:826 ] [ 7200 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2952 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 09:51:44:842 ] [ 12484 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 09:51:44:842 ] [ 12484 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] ************************************************************************************* 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] ************************************************************************************** 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:44:842 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] WriteProcessDetails: Current Process ID 5904
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] deleted meta data version : 0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] No pending collections.
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] **************************************************** 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO]  Source File Extn        :
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Recusive                 :1
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Readonly Files           :1
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Hidden Files             :1
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] System files             :1
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Hidden Files             :1
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Continue on error        :0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] File Time Type           :0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ActionExtn               :8
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] **************************************************** 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 09:51:44:858 ] [ 7200 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 09:51:45:032 ] [ 7200 ] [ERROR] JSON The file [ 2026-08-01 09:51:45:032 ] [ 7200 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [ERROR] JSON The file [ 2026-08-01 09:51:45:032 ] [ 7200 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�|���n��n�\usb_policy_history.json
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 09:51:45:032 ] [ 7200 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 09:51:45:383 ] [ 7200 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 09:51:45:383 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:45:383 ] [ 7200 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 09:51:45:383 ] [ 7200 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 09:51:45:383 ] [ 7200 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 09:51:45:383 ] [ 7200 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 09:51:45:383 ] [ 7200 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 09:51:45:383 ] [ 7200 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 09:51:45:737 ] [ 7200 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [INFO] GetTimeInSeconds : Time in Second : 1785558105
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [INFO] GetTimeInSeconds : Time in Second : 1785558105
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 09:51:45:737 ] [ 7200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 09:51:45:737 ] [ 7200 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 09:51:45:753 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 09:51:45:753 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 09:51:45:753 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 09:51:45:753 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 09:51:45:753 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 09:51:45:753 ] [ 7200 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] GetTimeInSeconds : Time in Second : 1785558105
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 09:51:45:784 ] [ 7200 ] [INFO] Log close time: 2026-08-01 09:51:45:784
[ 2026-08-01 10:32:27:657 ] [ 16424 ] [INFO] Log open time: 2026-08-01 10:32:27:657
[ 2026-08-01 10:32:27:657 ] [ 16424 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 10:32:27:657 ] [ 16424 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 10:32:27:658 ] [ 16424 ] [INFO] **************************************************************************************
[ 2026-08-01 10:32:27:658 ] [ 16424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 10:32:27:659 ] [ 16424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 10:32:27:659 ] [ 16424 ] [INFO] **************************************************************************************
[ 2026-08-01 10:32:27:659 ] [ 16424 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 10:32:27:659 ] [ 16424 ] [INFO] **************************************************************************************
[ 2026-08-01 10:32:27:659 ] [ 16424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 10:32:27:659 ] [ 16424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 10:32:27:659 ] [ 16424 ] [INFO] **************************************************************************************
[ 2026-08-01 10:32:27:659 ] [ 16424 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 10:32:27:659 ] [ 16424 ] [INFO] **************************************************************************************
[ 2026-08-01 10:32:27:659 ] [ 16424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] **************************************************************************************
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2156 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ************************************************************************************* 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ************************************************************************************** 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:660 ] [ 15596 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 10:32:27:660 ] [ 15596 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] WriteProcessDetails: Current Process ID 9124
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] deleted meta data version : 0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] No pending collections.
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] **************************************************** 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO]  Source File Extn        :
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Recusive                 :1
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Readonly Files           :1
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Hidden Files             :1
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] System files             :1
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Hidden Files             :1
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Continue on error        :0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] File Time Type           :0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ActionExtn               :8
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] **************************************************** 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] **************************************************************************************
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO] **************************************************************************************
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 10:32:27:660 ] [ 16424 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 10:32:27:676 ] [ 16424 ] [ERROR] JSON The file [ 2026-08-01 10:32:27:676 ] [ 16424 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [ERROR] JSON The file [ 2026-08-01 10:32:27:676 ] [ 16424 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LE΂���n��n�\usb_policy_history.json
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 10:32:27:676 ] [ 16424 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 10:32:27:691 ] [ 16424 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] GetTimeInSeconds : Time in Second : 1785560547
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] GetTimeInSeconds : Time in Second : 1785560547
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 10:32:27:691 ] [ 16424 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 10:32:27:769 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 10:32:27:769 ] [ 16424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 10:32:27:769 ] [ 16424 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 10:32:27:769 ] [ 16424 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 10:32:27:769 ] [ 16424 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 10:32:27:769 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 10:32:27:769 ] [ 16424 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 10:32:27:785 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 10:32:27:785 ] [ 16424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 10:32:27:785 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 10:32:27:785 ] [ 16424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 10:32:27:785 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 10:32:27:785 ] [ 16424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 10:32:27:785 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 10:32:27:785 ] [ 16424 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 10:32:27:785 ] [ 16424 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 10:32:27:785 ] [ 16424 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 10:32:27:785 ] [ 16424 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 10:32:27:785 ] [ 16424 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 10:32:27:785 ] [ 16424 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] GetTimeInSeconds : Time in Second : 1785560547
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 10:32:27:816 ] [ 16424 ] [INFO] Log close time: 2026-08-01 10:32:27:816
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Log open time: 2026-08-01 11:59:48:038
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] **************************************************************************************
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] **************************************************************************************
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] **************************************************************************************
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] **************************************************************************************
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] **************************************************************************************
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] **************************************************************************************
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2200 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 12052 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 12052 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ************************************************************************************* 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ************************************************************************************** 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] WriteProcessDetails: Current Process ID 15004
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] deleted meta data version : 0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] No pending collections.
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] **************************************************** 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO]  Source File Extn        :
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Recusive                 :1
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Readonly Files           :1
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Hidden Files             :1
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] System files             :1
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Hidden Files             :1
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Continue on error        :0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] File Time Type           :0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ActionExtn               :8
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] **************************************************** 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] **************************************************************************************
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO] **************************************************************************************
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 11:59:48:038 ] [ 4828 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] JSON The file [ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] JSON The file [ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L~�R���n��n�\usb_policy_history.json
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] GetTimeInSeconds : Time in Second : 1785565788
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] GetTimeInSeconds : Time in Second : 1785565788
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 11:59:48:069 ] [ 4828 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 11:59:48:132 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 11:59:48:132 ] [ 4828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 11:59:48:132 ] [ 4828 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 11:59:48:132 ] [ 4828 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 11:59:48:132 ] [ 4828 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 11:59:48:132 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 11:59:48:132 ] [ 4828 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 11:59:48:147 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 11:59:48:147 ] [ 4828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 11:59:48:147 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 11:59:48:147 ] [ 4828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 11:59:48:147 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 11:59:48:147 ] [ 4828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 11:59:48:147 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 11:59:48:147 ] [ 4828 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 11:59:48:147 ] [ 4828 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 11:59:48:147 ] [ 4828 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 11:59:48:147 ] [ 4828 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 11:59:48:147 ] [ 4828 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 11:59:48:147 ] [ 4828 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] GetTimeInSeconds : Time in Second : 1785565788
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 11:59:48:163 ] [ 4828 ] [INFO] Log close time: 2026-08-01 11:59:48:163
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] Log open time: 2026-08-01 14:25:22:187
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] **************************************************************************************
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] **************************************************************************************
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] **************************************************************************************
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] **************************************************************************************
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] **************************************************************************************
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] **************************************************************************************
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2668 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 14:25:22:187 ] [ 17176 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] ************************************************************************************* 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] ************************************************************************************** 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:187 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:202 ] [ 17176 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] WriteProcessDetails: Current Process ID 10364
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] deleted meta data version : 0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] No pending collections.
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] **************************************************** 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO]  Source File Extn        :
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Recusive                 :1
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Readonly Files           :1
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Hidden Files             :1
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] System files             :1
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Hidden Files             :1
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Continue on error        :0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] File Time Type           :0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ActionExtn               :8
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] **************************************************** 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] **************************************************************************************
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO] **************************************************************************************
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 14:25:22:202 ] [ 11940 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 14:25:22:233 ] [ 11940 ] [ERROR] JSON The file [ 2026-08-01 14:25:22:233 ] [ 11940 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [ERROR] JSON The file [ 2026-08-01 14:25:22:233 ] [ 11940 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LI�����n��n�\usb_policy_history.json
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 14:25:22:233 ] [ 11940 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 14:25:22:249 ] [ 11940 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 14:25:22:762 ] [ 11940 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 14:25:22:762 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:22:762 ] [ 11940 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 14:25:22:762 ] [ 11940 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 14:25:22:762 ] [ 11940 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 14:25:22:762 ] [ 11940 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 14:25:22:762 ] [ 11940 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 14:25:22:762 ] [ 11940 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 14:25:23:020 ] [ 11940 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [INFO] GetTimeInSeconds : Time in Second : 1785574523
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [INFO] GetTimeInSeconds : Time in Second : 1785574523
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 14:25:23:020 ] [ 11940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 14:25:23:020 ] [ 11940 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 14:25:23:168 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 14:25:23:168 ] [ 11940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 14:25:23:168 ] [ 11940 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 14:25:23:168 ] [ 11940 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 14:25:23:168 ] [ 11940 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 14:25:23:168 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 14:25:23:168 ] [ 11940 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 14:25:23:183 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 14:25:23:183 ] [ 11940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 14:25:23:183 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 14:25:23:183 ] [ 11940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 14:25:23:183 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 14:25:23:183 ] [ 11940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 14:25:23:183 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 14:25:23:183 ] [ 11940 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 14:25:23:183 ] [ 11940 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 14:25:23:183 ] [ 11940 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 14:25:23:183 ] [ 11940 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 14:25:23:183 ] [ 11940 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 14:25:23:183 ] [ 11940 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] GetTimeInSeconds : Time in Second : 1785574523
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 14:25:23:215 ] [ 11940 ] [INFO] Log close time: 2026-08-01 14:25:23:215
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] Log open time: 2026-08-01 15:45:08:658
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] **************************************************************************************
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] **************************************************************************************
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] **************************************************************************************
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] **************************************************************************************
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] **************************************************************************************
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] **************************************************************************************
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2348 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 15:45:08:658 ] [ 12460 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 15:45:08:658 ] [ 12460 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] ************************************************************************************* 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] ************************************************************************************** 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:08:658 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] WriteProcessDetails: Current Process ID 4272
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] deleted meta data version : 0
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] No pending collections.
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 15:45:08:674 ] [ 19424 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] **************************************************** 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO]  Source File Extn        :
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] Recusive                 :1
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] Readonly Files           :1
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] Hidden Files             :1
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] System files             :1
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] Hidden Files             :1
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] Continue on error        :0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] File Time Type           :0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ActionExtn               :8
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] **************************************************** 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] **************************************************************************************
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO] **************************************************************************************
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 15:45:08:690 ] [ 19424 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 15:45:08:714 ] [ 19424 ] [ERROR] JSON The file [ 2026-08-01 15:45:08:714 ] [ 19424 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 15:45:08:714 ] [ 19424 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 15:45:09:013 ] [ 19424 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 15:45:09:013 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:09:013 ] [ 19424 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 15:45:09:013 ] [ 19424 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 15:45:09:013 ] [ 19424 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 15:45:09:013 ] [ 19424 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 15:45:09:013 ] [ 19424 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 15:45:09:013 ] [ 19424 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 15:45:09:278 ] [ 19424 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [INFO] GetTimeInSeconds : Time in Second : 1785579309
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [INFO] GetTimeInSeconds : Time in Second : 1785579309
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 15:45:09:278 ] [ 19424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 15:45:09:278 ] [ 19424 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 15:45:09:346 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 15:45:09:346 ] [ 19424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 15:45:09:346 ] [ 19424 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 15:45:09:346 ] [ 19424 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 15:45:09:346 ] [ 19424 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 15:45:09:346 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 15:45:09:346 ] [ 19424 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 15:45:09:361 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 15:45:09:361 ] [ 19424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 15:45:09:361 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 15:45:09:361 ] [ 19424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 15:45:09:361 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 15:45:09:361 ] [ 19424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 15:45:09:361 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 15:45:09:361 ] [ 19424 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 15:45:09:361 ] [ 19424 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 15:45:09:361 ] [ 19424 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 15:45:09:361 ] [ 19424 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 15:45:09:361 ] [ 19424 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 15:45:09:361 ] [ 19424 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 15:45:09:377 ] [ 19424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 15:45:09:393 ] [ 19424 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 15:45:09:393 ] [ 19424 ] [INFO] GetTimeInSeconds : Time in Second : 1785579309
[ 2026-08-01 15:45:09:393 ] [ 19424 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 15:45:09:393 ] [ 19424 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 15:45:09:393 ] [ 19424 ] [INFO] Log close time: 2026-08-01 15:45:09:393
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] Log open time: 2026-08-01 16:28:37:906
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] **************************************************************************************
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] **************************************************************************************
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] **************************************************************************************
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] **************************************************************************************
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] **************************************************************************************
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] **************************************************************************************
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2152 
[ 2026-08-01 16:28:37:906 ] [ 16120 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 16:28:37:906 ] [ 12892 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 16:28:37:906 ] [ 12892 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ************************************************************************************* 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ************************************************************************************** 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] WriteProcessDetails: Current Process ID 9876
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] deleted meta data version : 0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] No pending collections.
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] **************************************************** 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO]  Source File Extn        :
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Recusive                 :1
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Readonly Files           :1
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Hidden Files             :1
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] System files             :1
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Hidden Files             :1
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Continue on error        :0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] File Time Type           :0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ActionExtn               :8
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] **************************************************** 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] **************************************************************************************
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO] **************************************************************************************
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 16:28:37:921 ] [ 16120 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 16:28:37:942 ] [ 16120 ] [ERROR] JSON The file [ 2026-08-01 16:28:37:942 ] [ 16120 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [ERROR] JSON The file [ 2026-08-01 16:28:37:942 ] [ 16120 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LH����n��n�\usb_policy_history.json
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 16:28:37:942 ] [ 16120 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 16:28:37:958 ] [ 16120 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [INFO] GetTimeInSeconds : Time in Second : 1785581917
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [INFO] GetTimeInSeconds : Time in Second : 1785581917
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 16:28:37:958 ] [ 16120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 16:28:37:958 ] [ 16120 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 16:28:38:011 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 16:28:38:011 ] [ 16120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 16:28:38:011 ] [ 16120 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 16:28:38:011 ] [ 16120 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 16:28:38:011 ] [ 16120 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 16:28:38:011 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 16:28:38:011 ] [ 16120 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 16:28:38:027 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 16:28:38:027 ] [ 16120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 16:28:38:027 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 16:28:38:027 ] [ 16120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 16:28:38:027 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 16:28:38:027 ] [ 16120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 16:28:38:027 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 16:28:38:027 ] [ 16120 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 16:28:38:027 ] [ 16120 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 16:28:38:027 ] [ 16120 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 16:28:38:027 ] [ 16120 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 16:28:38:027 ] [ 16120 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 16:28:38:027 ] [ 16120 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] GetTimeInSeconds : Time in Second : 1785581918
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 16:28:38:042 ] [ 16120 ] [INFO] Log close time: 2026-08-01 16:28:38:042
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] Log open time: 2026-08-01 17:58:02:052
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2184 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 17:58:02:052 ] [ 16984 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 17:58:02:052 ] [ 16984 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] ************************************************************************************* 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] ************************************************************************************** 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:052 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] WriteProcessDetails: Current Process ID 12204
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] deleted meta data version : 0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] No pending collections.
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] **************************************************** 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO]  Source File Extn        :
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Recusive                 :1
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Readonly Files           :1
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Hidden Files             :1
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] System files             :1
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Hidden Files             :1
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Continue on error        :0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] File Time Type           :0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ActionExtn               :8
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] **************************************************** 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 17:58:02:067 ] [ 20900 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 17:58:02:083 ] [ 20900 ] [ERROR] JSON The file [ 2026-08-01 17:58:02:083 ] [ 20900 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [ERROR] JSON The file [ 2026-08-01 17:58:02:083 ] [ 20900 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�c/���n��n�\usb_policy_history.json
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 17:58:02:083 ] [ 20900 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 17:58:02:099 ] [ 20900 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] GetTimeInSeconds : Time in Second : 1785587282
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] GetTimeInSeconds : Time in Second : 1785587282
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 17:58:02:099 ] [ 20900 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 17:58:02:146 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 17:58:02:146 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 17:58:02:146 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 17:58:02:146 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 17:58:02:146 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 17:58:02:146 ] [ 20900 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] GetTimeInSeconds : Time in Second : 1785587282
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 17:58:02:177 ] [ 20900 ] [INFO] Log close time: 2026-08-01 17:58:02:177
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] Log open time: 2026-08-01 19:27:58:970
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] **************************************************************************************
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] **************************************************************************************
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] **************************************************************************************
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] **************************************************************************************
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] **************************************************************************************
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] **************************************************************************************
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2232 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 19:27:58:970 ] [ 17628 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 19:27:58:970 ] [ 17628 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] ************************************************************************************* 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] ************************************************************************************** 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:58:970 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] WriteProcessDetails: Current Process ID 6692
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] deleted meta data version : 0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] No pending collections.
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] **************************************************** 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO]  Source File Extn        :
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Recusive                 :1
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Readonly Files           :1
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Hidden Files             :1
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] System files             :1
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Hidden Files             :1
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Continue on error        :0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] File Time Type           :0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ActionExtn               :8
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] **************************************************** 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] **************************************************************************************
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO] **************************************************************************************
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 19:27:58:985 ] [ 8360 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 19:27:59:001 ] [ 8360 ] [ERROR] JSON The file [ 2026-08-01 19:27:59:001 ] [ 8360 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [ERROR] JSON The file [ 2026-08-01 19:27:59:001 ] [ 8360 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L)K���n��n�\usb_policy_history.json
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 19:27:59:001 ] [ 8360 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 19:27:59:017 ] [ 8360 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] GetTimeInSeconds : Time in Second : 1785592679
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] GetTimeInSeconds : Time in Second : 1785592679
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 19:27:59:017 ] [ 8360 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 19:27:59:064 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 19:27:59:064 ] [ 8360 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 19:27:59:064 ] [ 8360 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 19:27:59:064 ] [ 8360 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 19:27:59:064 ] [ 8360 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 19:27:59:064 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 19:27:59:064 ] [ 8360 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 19:27:59:079 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 19:27:59:079 ] [ 8360 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 19:27:59:079 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 19:27:59:079 ] [ 8360 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 19:27:59:079 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 19:27:59:079 ] [ 8360 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 19:27:59:079 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 19:27:59:079 ] [ 8360 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 19:27:59:079 ] [ 8360 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 19:27:59:079 ] [ 8360 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 19:27:59:079 ] [ 8360 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 19:27:59:079 ] [ 8360 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 19:27:59:079 ] [ 8360 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] GetTimeInSeconds : Time in Second : 1785592679
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 19:27:59:110 ] [ 8360 ] [INFO] Log close time: 2026-08-01 19:27:59:110
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] Log open time: 2026-08-01 21:41:42:301
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] **************************************************************************************
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] **************************************************************************************
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] **************************************************************************************
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] **************************************************************************************
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] **************************************************************************************
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] **************************************************************************************
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1968 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 21:41:42:301 ] [ 15620 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 21:41:42:301 ] [ 15620 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] ************************************************************************************* 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] ************************************************************************************** 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:301 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] WriteProcessDetails: Current Process ID 1400
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] deleted meta data version : 0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] No pending collections.
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] **************************************************** 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO]  Source File Extn        :
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Recusive                 :1
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Readonly Files           :1
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Hidden Files             :1
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] System files             :1
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Hidden Files             :1
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] Continue on error        :0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] File Time Type           :0
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ActionExtn               :8
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] **************************************************** 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 21:41:42:317 ] [ 4372 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 21:41:42:332 ] [ 4372 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [INFO] **************************************************************************************
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [INFO] **************************************************************************************
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 21:41:42:332 ] [ 4372 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 21:41:42:364 ] [ 4372 ] [ERROR] JSON The file [ 2026-08-01 21:41:42:364 ] [ 4372 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [ERROR] JSON The file [ 2026-08-01 21:41:42:364 ] [ 4372 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�����n��n�\usb_policy_history.json
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 21:41:42:364 ] [ 4372 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 21:41:42:640 ] [ 4372 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 21:41:42:640 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:640 ] [ 4372 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 21:41:42:640 ] [ 4372 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 21:41:42:640 ] [ 4372 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 21:41:42:640 ] [ 4372 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 21:41:42:640 ] [ 4372 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 21:41:42:640 ] [ 4372 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 21:41:42:885 ] [ 4372 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [INFO] GetTimeInSeconds : Time in Second : 1785600702
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [INFO] GetTimeInSeconds : Time in Second : 1785600702
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 21:41:42:885 ] [ 4372 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 21:41:42:901 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 21:41:42:901 ] [ 4372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 21:41:42:901 ] [ 4372 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 21:41:42:932 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 21:41:42:932 ] [ 4372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 21:41:42:932 ] [ 4372 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 21:41:42:932 ] [ 4372 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 21:41:42:932 ] [ 4372 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 21:41:42:932 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 21:41:42:932 ] [ 4372 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 21:41:42:948 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 21:41:42:948 ] [ 4372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 21:41:42:948 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 21:41:42:948 ] [ 4372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 21:41:42:948 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 21:41:42:948 ] [ 4372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 21:41:42:948 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 21:41:42:948 ] [ 4372 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 21:41:42:948 ] [ 4372 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 21:41:42:948 ] [ 4372 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 21:41:42:948 ] [ 4372 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 21:41:42:948 ] [ 4372 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 21:41:42:948 ] [ 4372 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] GetTimeInSeconds : Time in Second : 1785600702
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 21:41:42:979 ] [ 4372 ] [INFO] Log close time: 2026-08-01 21:41:42:979
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] Log open time: 2026-08-01 22:28:02:596
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] Going to get token for session id 3 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2168 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-01 22:28:02:596 ] [ 16084 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 22:28:02:596 ] [ 16084 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] ************************************************************************************* 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] ************************************************************************************** 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:596 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] WriteProcessDetails: Current Process ID 20340
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] deleted meta data version : 0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] No pending collections.
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] **************************************************** 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO]  Source File Extn        :
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Recusive                 :1
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Readonly Files           :1
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Hidden Files             :1
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] System files             :1
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Hidden Files             :1
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Continue on error        :0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] CreatedTime Option        :0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] CreatedTime Period        :0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] CreatedTO time Period     :0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ModifiedTime Option      :0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ModifiedTime Period      :0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] AccessedTime Option      :0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] AccessedTime Period      :0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] AccessedTO time Period   :0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] File Time Type           :0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ActionExtn               :8
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] **************************************************** 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-01 22:28:02:612 ] [ 20700 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-01 22:28:02:627 ] [ 20700 ] [ERROR] JSON The file [ 2026-08-01 22:28:02:627 ] [ 20700 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-01 22:28:02:627 ] [ 20700 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-01 22:28:02:643 ] [ 20700 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] GetTimeInSeconds : Time in Second : 1785603482
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] GetTimeInSeconds : Time in Second : 1785603482
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-01 22:28:02:643 ] [ 20700 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-01 22:28:02:690 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 22:28:02:690 ] [ 20700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-01 22:28:02:690 ] [ 20700 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-01 22:28:02:690 ] [ 20700 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-01 22:28:02:690 ] [ 20700 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-01 22:28:02:690 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 22:28:02:690 ] [ 20700 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-01 22:28:02:705 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 22:28:02:705 ] [ 20700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-01 22:28:02:705 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 22:28:02:705 ] [ 20700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-01 22:28:02:705 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 22:28:02:705 ] [ 20700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-01 22:28:02:705 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-01 22:28:02:705 ] [ 20700 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-01 22:28:02:705 ] [ 20700 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-01 22:28:02:705 ] [ 20700 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-01 22:28:02:705 ] [ 20700 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-01 22:28:02:705 ] [ 20700 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-01 22:28:02:705 ] [ 20700 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] Refresh Policy Driver Check
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] Inside isDriverInstalled
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] GetTimeInSeconds : Time in Second : 1785603482
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-01 22:28:02:737 ] [ 20700 ] [INFO] Log close time: 2026-08-01 22:28:02:737
[ 2026-08-02 00:51:17:448 ] [ 1276 ] [INFO] Log open time: 2026-08-02 00:51:17:448
[ 2026-08-02 00:51:17:448 ] [ 1276 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 00:51:17:448 ] [ 1276 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 00:51:17:448 ] [ 1276 ] [INFO] **************************************************************************************
[ 2026-08-02 00:51:17:448 ] [ 1276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 00:51:17:448 ] [ 1276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 00:51:17:448 ] [ 1276 ] [INFO] **************************************************************************************
[ 2026-08-02 00:51:17:448 ] [ 1276 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 00:51:17:448 ] [ 1276 ] [INFO] **************************************************************************************
[ 2026-08-02 00:51:17:448 ] [ 1276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] **************************************************************************************
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] **************************************************************************************
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] **************************************************************************************
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2188 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 00:51:17:464 ] [ 14020 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 00:51:17:464 ] [ 14020 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] ************************************************************************************* 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] ************************************************************************************** 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:464 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] WriteProcessDetails: Current Process ID 14956
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] deleted meta data version : 0
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] No pending collections.
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 00:51:17:479 ] [ 1276 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] **************************************************** 
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO]  Source File Extn        :
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] Recusive                 :1
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] Readonly Files           :1
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] Hidden Files             :1
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] System files             :1
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] Hidden Files             :1
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] Continue on error        :0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] File Time Type           :0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] ActionExtn               :8
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] **************************************************** 
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] **************************************************************************************
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO] **************************************************************************************
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 00:51:17:495 ] [ 1276 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 00:51:17:526 ] [ 1276 ] [ERROR] JSON The file [ 2026-08-02 00:51:17:526 ] [ 1276 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [ERROR] JSON The file [ 2026-08-02 00:51:17:526 ] [ 1276 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L9S����n��n�\usb_policy_history.json
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 00:51:17:526 ] [ 1276 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 00:51:17:894 ] [ 1276 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 00:51:17:894 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:17:894 ] [ 1276 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 00:51:17:894 ] [ 1276 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 00:51:17:894 ] [ 1276 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 00:51:17:894 ] [ 1276 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 00:51:17:894 ] [ 1276 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 00:51:17:894 ] [ 1276 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 00:51:18:194 ] [ 1276 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 00:51:18:194 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:18:194 ] [ 1276 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 00:51:18:194 ] [ 1276 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 00:51:18:194 ] [ 1276 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 00:51:18:194 ] [ 1276 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 00:51:18:194 ] [ 1276 ] [INFO] GetTimeInSeconds : Time in Second : 1785612078
[ 2026-08-02 00:51:18:194 ] [ 1276 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-02 00:51:18:304 ] [ 1276 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-02 00:51:18:304 ] [ 1276 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 00:51:18:304 ] [ 1276 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-02 00:51:18:304 ] [ 1276 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 00:51:18:561 ] [ 1276 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-02 00:51:18:671 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:18:671 ] [ 1276 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-02 00:51:18:671 ] [ 1276 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-02 00:51:18:671 ] [ 1276 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-02 00:51:18:671 ] [ 1276 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-02 00:51:18:671 ] [ 1276 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-02 00:51:18:671 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:51:18:671 ] [ 1276 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-02 00:51:18:671 ] [ 1276 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-02 00:51:39:700 ] [ 1276 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-02 00:51:39:700 ] [ 1276 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-02 00:52:00:747 ] [ 1276 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-02 00:52:00:747 ] [ 1276 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-02 00:52:00:747 ] [ 1276 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-02 00:52:00:747 ] [ 1276 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-02 00:52:00:747 ] [ 1276 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "254"
}
 
[ 2026-08-02 00:52:00:747 ] [ 1276 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-02 00:52:00:747 ] [ 1276 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-02 00:52:00:763 ] [ 1276 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-02 00:52:00:763 ] [ 1276 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-02 00:52:00:763 ] [ 1276 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-02 00:52:00:763 ] [ 1276 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-02 00:52:00:763 ] [ 1276 ] [INFO] Inside SetAuthentication 
[ 2026-08-02 00:52:00:778 ] [ 1276 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-02 00:52:00:778 ] [ 1276 ] [INFO] End of SetAuthentication 
[ 2026-08-02 00:52:00:778 ] [ 1276 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-02 00:52:00:801 ] [ 1276 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-02 00:52:00:801 ] [ 1276 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-02 00:52:00:832 ] [ 1276 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-02 00:52:00:832 ] [ 1276 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-02 00:52:00:848 ] [ 1276 ] [INFO] DeletePrivateKeys: Deleted using 0b7ed834a5ff017e6e8d77af322048695ee3e29f9b12314f7fdc0c7bd3349939d270dd097527fe422ff72a9cd356e31e KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-02 00:52:00:848 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] GetTimeInSeconds : Time in Second : 1785612120
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] Last ME Data Posted time [ 1785612120 ] has been updated
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 00:52:00:863 ] [ 1276 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 00:52:00:879 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 00:52:00:879 ] [ 1276 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 00:52:00:879 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 00:52:00:879 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 00:52:00:879 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 00:52:00:879 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 00:52:00:879 ] [ 1276 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 00:52:00:894 ] [ 1276 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 00:52:00:894 ] [ 1276 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] GetTimeInSeconds : Time in Second : 1785612120
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 00:52:00:910 ] [ 1276 ] [INFO] Log close time: 2026-08-02 00:52:00:910
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] Log open time: 2026-08-02 01:26:45:309
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] **************************************************************************************
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] **************************************************************************************
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] **************************************************************************************
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] **************************************************************************************
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] **************************************************************************************
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] **************************************************************************************
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2104 
[ 2026-08-02 01:26:45:309 ] [ 4788 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 01:26:45:309 ] [ 17380 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 01:26:45:309 ] [ 17380 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ************************************************************************************* 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ************************************************************************************** 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] WriteProcessDetails: Current Process ID 12304
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] deleted meta data version : 0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] No pending collections.
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] **************************************************** 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO]  Source File Extn        :
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Recusive                 :1
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Readonly Files           :1
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Hidden Files             :1
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] System files             :1
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Hidden Files             :1
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Continue on error        :0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] File Time Type           :0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ActionExtn               :8
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] **************************************************** 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] **************************************************************************************
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO] **************************************************************************************
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 01:26:45:325 ] [ 4788 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 01:26:45:341 ] [ 4788 ] [ERROR] JSON The file [ 2026-08-02 01:26:45:341 ] [ 4788 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 01:26:45:341 ] [ 4788 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 01:26:45:356 ] [ 4788 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] GetTimeInSeconds : Time in Second : 1785614205
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] GetTimeInSeconds : Time in Second : 1785614205
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 01:26:45:356 ] [ 4788 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 01:26:45:426 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 01:26:45:426 ] [ 4788 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 01:26:45:426 ] [ 4788 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 01:26:45:426 ] [ 4788 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 01:26:45:426 ] [ 4788 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 01:26:45:426 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 01:26:45:426 ] [ 4788 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 01:26:45:449 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 01:26:45:449 ] [ 4788 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 01:26:45:449 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 01:26:45:449 ] [ 4788 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 01:26:45:449 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 01:26:45:449 ] [ 4788 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 01:26:45:449 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 01:26:45:449 ] [ 4788 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 01:26:45:449 ] [ 4788 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 01:26:45:449 ] [ 4788 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 01:26:45:449 ] [ 4788 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 01:26:45:449 ] [ 4788 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 01:26:45:449 ] [ 4788 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] GetTimeInSeconds : Time in Second : 1785614205
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 01:26:45:464 ] [ 4788 ] [INFO] Log close time: 2026-08-02 01:26:45:464
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] Log open time: 2026-08-02 03:13:50:405
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] **************************************************************************************
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] **************************************************************************************
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] **************************************************************************************
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] **************************************************************************************
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] **************************************************************************************
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] **************************************************************************************
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2316 
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 03:13:50:405 ] [ 13100 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 03:13:50:405 ] [ 20136 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 03:13:50:405 ] [ 13100 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ************************************************************************************* 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ************************************************************************************** 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] WriteProcessDetails: Current Process ID 15500
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] deleted meta data version : 0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] No pending collections.
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] **************************************************** 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO]  Source File Extn        :
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Recusive                 :1
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Readonly Files           :1
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Hidden Files             :1
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] System files             :1
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Hidden Files             :1
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Continue on error        :0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] File Time Type           :0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ActionExtn               :8
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] **************************************************** 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] **************************************************************************************
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO] **************************************************************************************
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 03:13:50:421 ] [ 20136 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 03:13:50:464 ] [ 20136 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 03:13:50:464 ] [ 20136 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 03:13:50:464 ] [ 20136 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 03:13:50:464 ] [ 20136 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 03:13:50:464 ] [ 20136 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 03:13:50:464 ] [ 20136 ] [ERROR] JSON The file [ 2026-08-02 03:13:50:464 ] [ 20136 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 03:13:50:465 ] [ 20136 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] GetTimeInSeconds : Time in Second : 1785620630
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] GetTimeInSeconds : Time in Second : 1785620630
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 03:13:50:465 ] [ 20136 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 03:13:50:528 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 03:13:50:528 ] [ 20136 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 03:13:50:528 ] [ 20136 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 03:13:50:528 ] [ 20136 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 03:13:50:528 ] [ 20136 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 03:13:50:528 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 03:13:50:528 ] [ 20136 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 03:13:50:543 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 03:13:50:543 ] [ 20136 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 03:13:50:543 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 03:13:50:543 ] [ 20136 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 03:13:50:543 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 03:13:50:543 ] [ 20136 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 03:13:50:543 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 03:13:50:543 ] [ 20136 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 03:13:50:543 ] [ 20136 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 03:13:50:543 ] [ 20136 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 03:13:50:543 ] [ 20136 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 03:13:50:543 ] [ 20136 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 03:13:50:543 ] [ 20136 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] GetTimeInSeconds : Time in Second : 1785620630
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 03:13:50:575 ] [ 20136 ] [INFO] Log close time: 2026-08-02 03:13:50:575
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] Log open time: 2026-08-02 04:24:44:023
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] **************************************************************************************
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] **************************************************************************************
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] **************************************************************************************
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] **************************************************************************************
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] **************************************************************************************
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] **************************************************************************************
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 840 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 04:24:44:023 ] [ 15332 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 04:24:44:023 ] [ 15332 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] ************************************************************************************* 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] ************************************************************************************** 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:023 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] WriteProcessDetails: Current Process ID 4352
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] deleted meta data version : 0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] No pending collections.
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] **************************************************** 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO]  Source File Extn        :
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Recusive                 :1
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Readonly Files           :1
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Hidden Files             :1
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] System files             :1
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Hidden Files             :1
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Continue on error        :0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] File Time Type           :0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ActionExtn               :8
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] **************************************************** 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] **************************************************************************************
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO] **************************************************************************************
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 04:24:44:038 ] [ 11820 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 04:24:44:056 ] [ 11820 ] [ERROR] JSON The file [ 2026-08-02 04:24:44:056 ] [ 11820 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 04:24:44:056 ] [ 11820 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 04:24:44:072 ] [ 11820 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [INFO] GetTimeInSeconds : Time in Second : 1785624884
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [INFO] GetTimeInSeconds : Time in Second : 1785624884
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 04:24:44:072 ] [ 11820 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 04:24:44:072 ] [ 11820 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 04:24:44:125 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 04:24:44:125 ] [ 11820 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 04:24:44:125 ] [ 11820 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 04:24:44:125 ] [ 11820 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 04:24:44:125 ] [ 11820 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 04:24:44:125 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 04:24:44:125 ] [ 11820 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 04:24:44:140 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 04:24:44:140 ] [ 11820 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 04:24:44:140 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 04:24:44:140 ] [ 11820 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 04:24:44:140 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 04:24:44:140 ] [ 11820 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 04:24:44:140 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 04:24:44:140 ] [ 11820 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 04:24:44:140 ] [ 11820 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 04:24:44:140 ] [ 11820 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 04:24:44:140 ] [ 11820 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 04:24:44:140 ] [ 11820 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 04:24:44:140 ] [ 11820 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] GetTimeInSeconds : Time in Second : 1785624884
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 04:24:44:156 ] [ 11820 ] [INFO] Log close time: 2026-08-02 04:24:44:156
[ 2026-08-02 06:10:48:089 ] [ 3152 ] [INFO] Log open time: 2026-08-02 06:10:48:089
[ 2026-08-02 06:10:48:089 ] [ 3152 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 06:10:48:089 ] [ 3152 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 06:10:48:089 ] [ 3152 ] [INFO] **************************************************************************************
[ 2026-08-02 06:10:48:089 ] [ 3152 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] **************************************************************************************
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] **************************************************************************************
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] **************************************************************************************
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] **************************************************************************************
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] **************************************************************************************
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1000 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 06:10:48:105 ] [ 10100 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 06:10:48:105 ] [ 10100 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ************************************************************************************* 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ************************************************************************************** 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] WriteProcessDetails: Current Process ID 15840
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] deleted meta data version : 0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] No pending collections.
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] **************************************************** 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO]  Source File Extn        :
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Recusive                 :1
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Readonly Files           :1
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Hidden Files             :1
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] System files             :1
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Hidden Files             :1
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Continue on error        :0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] File Time Type           :0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ActionExtn               :8
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] **************************************************** 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] **************************************************************************************
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO] **************************************************************************************
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 06:10:48:105 ] [ 3152 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 06:10:48:136 ] [ 3152 ] [ERROR] JSON The file [ 2026-08-02 06:10:48:136 ] [ 3152 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [ERROR] JSON The file [ 2026-08-02 06:10:48:136 ] [ 3152 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Lລ���n��n�\usb_policy_history.json
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 06:10:48:136 ] [ 3152 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 06:10:48:152 ] [ 3152 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [INFO] GetTimeInSeconds : Time in Second : 1785631248
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [INFO] GetTimeInSeconds : Time in Second : 1785631248
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 06:10:48:152 ] [ 3152 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 06:10:48:152 ] [ 3152 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 06:10:48:199 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 06:10:48:199 ] [ 3152 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 06:10:48:199 ] [ 3152 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 06:10:48:199 ] [ 3152 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 06:10:48:199 ] [ 3152 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 06:10:48:199 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 06:10:48:199 ] [ 3152 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 06:10:48:214 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 06:10:48:214 ] [ 3152 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 06:10:48:214 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 06:10:48:214 ] [ 3152 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 06:10:48:214 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 06:10:48:214 ] [ 3152 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 06:10:48:214 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 06:10:48:214 ] [ 3152 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 06:10:48:214 ] [ 3152 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 06:10:48:214 ] [ 3152 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 06:10:48:214 ] [ 3152 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 06:10:48:214 ] [ 3152 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 06:10:48:214 ] [ 3152 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] GetTimeInSeconds : Time in Second : 1785631248
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 06:10:48:230 ] [ 3152 ] [INFO] Log close time: 2026-08-02 06:10:48:230
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] Log open time: 2026-08-02 08:17:54:964
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] **************************************************************************************
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] **************************************************************************************
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] **************************************************************************************
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] **************************************************************************************
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] **************************************************************************************
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] **************************************************************************************
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2280 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 08:17:54:964 ] [ 18256 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 08:17:54:964 ] [ 18256 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] ************************************************************************************* 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] ************************************************************************************** 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:54:964 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] WriteProcessDetails: Current Process ID 18424
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] deleted meta data version : 0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] No pending collections.
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] **************************************************** 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO]  Source File Extn        :
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Recusive                 :1
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Readonly Files           :1
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Hidden Files             :1
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] System files             :1
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Hidden Files             :1
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Continue on error        :0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] File Time Type           :0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ActionExtn               :8
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] **************************************************** 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] **************************************************************************************
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO] **************************************************************************************
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 08:17:54:980 ] [ 4312 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 08:17:55:027 ] [ 4312 ] [ERROR] JSON The file [ 2026-08-02 08:17:55:027 ] [ 4312 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 08:17:55:027 ] [ 4312 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 08:17:55:298 ] [ 4312 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 08:17:55:298 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:55:298 ] [ 4312 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 08:17:55:298 ] [ 4312 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 08:17:55:298 ] [ 4312 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 08:17:55:298 ] [ 4312 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 08:17:55:298 ] [ 4312 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 08:17:55:298 ] [ 4312 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 08:17:55:538 ] [ 4312 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [INFO] GetTimeInSeconds : Time in Second : 1785638875
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [INFO] GetTimeInSeconds : Time in Second : 1785638875
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 08:17:55:538 ] [ 4312 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 08:17:55:538 ] [ 4312 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 08:17:55:585 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 08:17:55:585 ] [ 4312 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 08:17:55:585 ] [ 4312 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 08:17:55:585 ] [ 4312 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 08:17:55:585 ] [ 4312 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 08:17:55:585 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 08:17:55:585 ] [ 4312 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 08:17:55:585 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 08:17:55:585 ] [ 4312 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 08:17:55:585 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 08:17:55:585 ] [ 4312 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 08:17:55:585 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 08:17:55:585 ] [ 4312 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 08:17:55:601 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 08:17:55:601 ] [ 4312 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 08:17:55:601 ] [ 4312 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 08:17:55:601 ] [ 4312 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 08:17:55:601 ] [ 4312 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 08:17:55:601 ] [ 4312 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 08:17:55:601 ] [ 4312 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] GetTimeInSeconds : Time in Second : 1785638875
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 08:17:55:616 ] [ 4312 ] [INFO] Log close time: 2026-08-02 08:17:55:616
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] Log open time: 2026-08-02 09:43:16:374
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] **************************************************************************************
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] **************************************************************************************
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] **************************************************************************************
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] **************************************************************************************
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] **************************************************************************************
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] **************************************************************************************
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2908 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 09:43:16:374 ] [ 11244 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 09:43:16:374 ] [ 11244 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] ************************************************************************************* 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] ************************************************************************************** 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:374 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] WriteProcessDetails: Current Process ID 9584
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] deleted meta data version : 0
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] No pending collections.
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] **************************************************** 
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO]  Source File Extn        :
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Recusive                 :1
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Readonly Files           :1
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Hidden Files             :1
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] System files             :1
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Hidden Files             :1
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] Continue on error        :0
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 09:43:16:390 ] [ 20476 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] File Time Type           :0
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] ActionExtn               :8
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] **************************************************** 
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] **************************************************************************************
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO] **************************************************************************************
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 09:43:16:406 ] [ 20476 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 09:43:16:437 ] [ 20476 ] [ERROR] JSON The file [ 2026-08-02 09:43:16:437 ] [ 20476 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [ERROR] JSON The file [ 2026-08-02 09:43:16:437 ] [ 20476 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��M���n��n�\usb_policy_history.json
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 09:43:16:437 ] [ 20476 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 09:43:16:723 ] [ 20476 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 09:43:16:723 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:723 ] [ 20476 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 09:43:16:723 ] [ 20476 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 09:43:16:723 ] [ 20476 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 09:43:16:723 ] [ 20476 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 09:43:16:723 ] [ 20476 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 09:43:16:723 ] [ 20476 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 09:43:16:984 ] [ 20476 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [INFO] GetTimeInSeconds : Time in Second : 1785643996
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [INFO] GetTimeInSeconds : Time in Second : 1785643996
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 09:43:16:984 ] [ 20476 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 09:43:16:984 ] [ 20476 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 09:43:17:031 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 09:43:17:031 ] [ 20476 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 09:43:17:031 ] [ 20476 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 09:43:17:031 ] [ 20476 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 09:43:17:031 ] [ 20476 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 09:43:17:031 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 09:43:17:031 ] [ 20476 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 09:43:17:046 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 09:43:17:046 ] [ 20476 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 09:43:17:046 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 09:43:17:046 ] [ 20476 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 09:43:17:046 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 09:43:17:046 ] [ 20476 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 09:43:17:046 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 09:43:17:046 ] [ 20476 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 09:43:17:046 ] [ 20476 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 09:43:17:046 ] [ 20476 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 09:43:17:046 ] [ 20476 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 09:43:17:046 ] [ 20476 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 09:43:17:046 ] [ 20476 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] GetTimeInSeconds : Time in Second : 1785643997
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 09:43:17:078 ] [ 20476 ] [INFO] Log close time: 2026-08-02 09:43:17:078
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] Log open time: 2026-08-02 10:24:23:194
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] **************************************************************************************
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] **************************************************************************************
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] **************************************************************************************
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] **************************************************************************************
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] **************************************************************************************
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] **************************************************************************************
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2224 
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 10:24:23:194 ] [ 14352 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 10:24:23:194 ] [ 14168 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 10:24:23:194 ] [ 14352 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ************************************************************************************* 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ************************************************************************************** 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] WriteProcessDetails: Current Process ID 11528
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] deleted meta data version : 0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] No pending collections.
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] **************************************************** 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO]  Source File Extn        :
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Recusive                 :1
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Readonly Files           :1
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Hidden Files             :1
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] System files             :1
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Hidden Files             :1
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Continue on error        :0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] File Time Type           :0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ActionExtn               :8
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] **************************************************** 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] **************************************************************************************
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO] **************************************************************************************
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 10:24:23:209 ] [ 14168 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 10:24:23:225 ] [ 14168 ] [ERROR] JSON The file [ 2026-08-02 10:24:23:225 ] [ 14168 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [ERROR] JSON The file [ 2026-08-02 10:24:23:225 ] [ 14168 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�tt���n��n�\usb_policy_history.json
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 10:24:23:225 ] [ 14168 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 10:24:23:241 ] [ 14168 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] GetTimeInSeconds : Time in Second : 1785646463
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] GetTimeInSeconds : Time in Second : 1785646463
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 10:24:23:241 ] [ 14168 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 10:24:23:319 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 10:24:23:319 ] [ 14168 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 10:24:23:319 ] [ 14168 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 10:24:23:319 ] [ 14168 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 10:24:23:319 ] [ 14168 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 10:24:23:319 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 10:24:23:319 ] [ 14168 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 10:24:23:334 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 10:24:23:334 ] [ 14168 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 10:24:23:334 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 10:24:23:334 ] [ 14168 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 10:24:23:334 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 10:24:23:334 ] [ 14168 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 10:24:23:334 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 10:24:23:334 ] [ 14168 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 10:24:23:334 ] [ 14168 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 10:24:23:334 ] [ 14168 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 10:24:23:334 ] [ 14168 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 10:24:23:334 ] [ 14168 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 10:24:23:334 ] [ 14168 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] GetTimeInSeconds : Time in Second : 1785646463
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 10:24:23:350 ] [ 14168 ] [INFO] Log close time: 2026-08-02 10:24:23:350
[ 2026-08-02 13:00:22:140 ] [ 2828 ] [INFO] Log open time: 2026-08-02 13:00:22:140
[ 2026-08-02 13:00:22:140 ] [ 2828 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 13:00:22:140 ] [ 2828 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 13:00:22:140 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-02 13:00:22:140 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2892 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 13:00:22:141 ] [ 12548 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 13:00:22:141 ] [ 12548 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] ************************************************************************************* 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] ************************************************************************************** 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:141 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] WriteProcessDetails: Current Process ID 18784
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] deleted meta data version : 0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] No pending collections.
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] **************************************************** 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO]  Source File Extn        :
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Recusive                 :1
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Readonly Files           :1
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Hidden Files             :1
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] System files             :1
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Hidden Files             :1
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Continue on error        :0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] File Time Type           :0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ActionExtn               :8
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] **************************************************** 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 13:00:22:156 ] [ 2828 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 13:00:22:406 ] [ 2828 ] [ERROR] JSON The file [ 2026-08-02 13:00:22:406 ] [ 2828 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 13:00:22:406 ] [ 2828 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 13:00:22:819 ] [ 2828 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 13:00:22:819 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:22:819 ] [ 2828 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 13:00:22:819 ] [ 2828 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 13:00:22:819 ] [ 2828 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 13:00:22:819 ] [ 2828 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 13:00:22:819 ] [ 2828 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 13:00:22:819 ] [ 2828 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 13:00:23:083 ] [ 2828 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [INFO] GetTimeInSeconds : Time in Second : 1785655823
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [INFO] GetTimeInSeconds : Time in Second : 1785655823
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:00:23:083 ] [ 2828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 13:00:23:083 ] [ 2828 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 13:00:23:303 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:00:23:303 ] [ 2828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 13:00:23:303 ] [ 2828 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 13:00:23:303 ] [ 2828 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 13:00:23:303 ] [ 2828 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 13:00:23:303 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:00:23:303 ] [ 2828 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 13:00:23:318 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:00:23:318 ] [ 2828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 13:00:23:318 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:00:23:318 ] [ 2828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 13:00:23:318 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:00:23:318 ] [ 2828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 13:00:23:318 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:00:23:318 ] [ 2828 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 13:00:23:318 ] [ 2828 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 13:00:23:318 ] [ 2828 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 13:00:23:318 ] [ 2828 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 13:00:23:318 ] [ 2828 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 13:00:23:318 ] [ 2828 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] GetTimeInSeconds : Time in Second : 1785655823
[ 2026-08-02 13:00:23:334 ] [ 2828 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 13:00:23:350 ] [ 2828 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 13:00:23:350 ] [ 2828 ] [INFO] Log close time: 2026-08-02 13:00:23:350
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Log open time: 2026-08-02 13:22:55:550
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] **************************************************************************************
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] **************************************************************************************
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] **************************************************************************************
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] **************************************************************************************
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] **************************************************************************************
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] **************************************************************************************
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2200 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 13:22:55:550 ] [ 10880 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 13:22:55:550 ] [ 10880 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ************************************************************************************* 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ************************************************************************************** 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] WriteProcessDetails: Current Process ID 19412
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] deleted meta data version : 0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] No pending collections.
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] **************************************************** 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO]  Source File Extn        :
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Recusive                 :1
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Readonly Files           :1
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Hidden Files             :1
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] System files             :1
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Hidden Files             :1
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] Continue on error        :0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] File Time Type           :0
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] ActionExtn               :8
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] **************************************************** 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 13:22:55:550 ] [ 8816 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] **************************************************************************************
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO] **************************************************************************************
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 13:22:55:566 ] [ 8816 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 13:22:55:581 ] [ 8816 ] [ERROR] JSON The file [ 2026-08-02 13:22:55:581 ] [ 8816 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 13:22:55:581 ] [ 8816 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] GetTimeInSeconds : Time in Second : 1785657175
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] GetTimeInSeconds : Time in Second : 1785657175
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 13:22:55:581 ] [ 8816 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 13:22:55:644 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 13:22:55:644 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 13:22:55:644 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 13:22:55:644 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 13:22:55:644 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 13:22:55:644 ] [ 8816 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] GetTimeInSeconds : Time in Second : 1785657175
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 13:22:55:675 ] [ 8816 ] [INFO] Log close time: 2026-08-02 13:22:55:675
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] Log open time: 2026-08-02 15:38:15:009
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] **************************************************************************************
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] **************************************************************************************
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] **************************************************************************************
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] **************************************************************************************
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] **************************************************************************************
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] **************************************************************************************
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 3004 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] ************************************************************************************* 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] ************************************************************************************** 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 15:38:15:009 ] [ 19152 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 15:38:15:009 ] [ 19152 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:009 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] WriteProcessDetails: Current Process ID 18392
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] deleted meta data version : 0
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] No pending collections.
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 15:38:15:025 ] [ 16772 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] **************************************************** 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO]  Source File Extn        :
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] Recusive                 :1
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] Readonly Files           :1
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] Hidden Files             :1
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] System files             :1
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] Hidden Files             :1
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] Continue on error        :0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] File Time Type           :0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ActionExtn               :8
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] **************************************************** 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] **************************************************************************************
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO] **************************************************************************************
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 15:38:15:040 ] [ 16772 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 15:38:15:071 ] [ 16772 ] [ERROR] JSON The file [ 2026-08-02 15:38:15:071 ] [ 16772 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [ERROR] JSON The file [ 2026-08-02 15:38:15:071 ] [ 16772 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LUƓ��n��n�\usb_policy_history.json
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 15:38:15:071 ] [ 16772 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 15:38:15:365 ] [ 16772 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 15:38:15:365 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:365 ] [ 16772 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 15:38:15:365 ] [ 16772 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 15:38:15:365 ] [ 16772 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 15:38:15:365 ] [ 16772 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 15:38:15:365 ] [ 16772 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 15:38:15:365 ] [ 16772 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 15:38:15:739 ] [ 16772 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] GetTimeInSeconds : Time in Second : 1785665295
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] GetTimeInSeconds : Time in Second : 1785665295
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 15:38:15:739 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 15:38:15:739 ] [ 16772 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 15:38:15:755 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 15:38:15:755 ] [ 16772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 15:38:15:755 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 15:38:15:755 ] [ 16772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 15:38:15:755 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 15:38:15:755 ] [ 16772 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 15:38:15:755 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 15:38:15:755 ] [ 16772 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 15:38:15:755 ] [ 16772 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 15:38:15:755 ] [ 16772 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 15:38:15:755 ] [ 16772 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 15:38:15:755 ] [ 16772 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 15:38:15:755 ] [ 16772 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] GetTimeInSeconds : Time in Second : 1785665295
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 15:38:15:770 ] [ 16772 ] [INFO] Log close time: 2026-08-02 15:38:15:770
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] Log open time: 2026-08-02 16:23:12:915
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] **************************************************************************************
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] **************************************************************************************
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] **************************************************************************************
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] **************************************************************************************
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] **************************************************************************************
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] **************************************************************************************
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2200 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 16:23:12:915 ] [ 11244 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 16:23:12:915 ] [ 11244 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] ************************************************************************************* 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] ************************************************************************************** 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:915 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] WriteProcessDetails: Current Process ID 3916
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] deleted meta data version : 0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] No pending collections.
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] **************************************************** 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO]  Source File Extn        :
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Recusive                 :1
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Readonly Files           :1
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Hidden Files             :1
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] System files             :1
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Hidden Files             :1
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Continue on error        :0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] File Time Type           :0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ActionExtn               :8
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] **************************************************** 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] **************************************************************************************
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO] **************************************************************************************
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 16:23:12:931 ] [ 8436 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 16:23:12:950 ] [ 8436 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 16:23:12:950 ] [ 8436 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 16:23:12:950 ] [ 8436 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 16:23:12:950 ] [ 8436 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 16:23:12:950 ] [ 8436 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 16:23:12:950 ] [ 8436 ] [ERROR] JSON The file [ 2026-08-02 16:23:12:950 ] [ 8436 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [ERROR] JSON The file [ 2026-08-02 16:23:12:965 ] [ 8436 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LP�p9��n��n�\usb_policy_history.json
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 16:23:12:965 ] [ 8436 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] GetTimeInSeconds : Time in Second : 1785667992
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] GetTimeInSeconds : Time in Second : 1785667992
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 16:23:12:965 ] [ 8436 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 16:23:13:044 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 16:23:13:044 ] [ 8436 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 16:23:13:044 ] [ 8436 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 16:23:13:044 ] [ 8436 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 16:23:13:044 ] [ 8436 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 16:23:13:044 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 16:23:13:044 ] [ 8436 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 16:23:13:059 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 16:23:13:059 ] [ 8436 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 16:23:13:059 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 16:23:13:059 ] [ 8436 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 16:23:13:059 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 16:23:13:059 ] [ 8436 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 16:23:13:059 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 16:23:13:059 ] [ 8436 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 16:23:13:059 ] [ 8436 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 16:23:13:059 ] [ 8436 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 16:23:13:059 ] [ 8436 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 16:23:13:059 ] [ 8436 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 16:23:13:059 ] [ 8436 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] GetTimeInSeconds : Time in Second : 1785667993
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 16:23:13:090 ] [ 8436 ] [INFO] Log close time: 2026-08-02 16:23:13:090
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] Log open time: 2026-08-02 18:57:38:274
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] **************************************************************************************
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] **************************************************************************************
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] **************************************************************************************
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] **************************************************************************************
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] **************************************************************************************
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] **************************************************************************************
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2672 
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 18:57:38:274 ] [ 1096 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 18:57:38:274 ] [ 14628 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 18:57:38:274 ] [ 1096 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 18:57:38:289 ] [ 14628 ] [INFO] ************************************************************************************* 
[ 2026-08-02 18:57:38:289 ] [ 14628 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 18:57:38:289 ] [ 14628 ] [INFO] ************************************************************************************** 
[ 2026-08-02 18:57:38:289 ] [ 14628 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 18:57:38:289 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:289 ] [ 14628 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 18:57:38:289 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:289 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:289 ] [ 14628 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 18:57:38:289 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:289 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] WriteProcessDetails: Current Process ID 21124
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] deleted meta data version : 0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] No pending collections.
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] **************************************************** 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO]  Source File Extn        :
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Recusive                 :1
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Readonly Files           :1
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Hidden Files             :1
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] System files             :1
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Hidden Files             :1
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Continue on error        :0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] File Time Type           :0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ActionExtn               :8
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] **************************************************** 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] **************************************************************************************
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO] **************************************************************************************
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 18:57:38:305 ] [ 14628 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 18:57:38:336 ] [ 14628 ] [ERROR] JSON The file [ 2026-08-02 18:57:38:336 ] [ 14628 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [ERROR] JSON The file [ 2026-08-02 18:57:38:336 ] [ 14628 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L1���n��n�\usb_policy_history.json
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 18:57:38:336 ] [ 14628 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 18:57:38:733 ] [ 14628 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 18:57:38:733 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:38:733 ] [ 14628 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 18:57:38:733 ] [ 14628 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 18:57:38:733 ] [ 14628 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 18:57:38:733 ] [ 14628 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 18:57:38:733 ] [ 14628 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 18:57:38:733 ] [ 14628 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 18:57:39:105 ] [ 14628 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [INFO] GetTimeInSeconds : Time in Second : 1785677259
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [INFO] GetTimeInSeconds : Time in Second : 1785677259
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 18:57:39:105 ] [ 14628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 18:57:39:105 ] [ 14628 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 18:57:39:121 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 18:57:39:121 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 18:57:39:121 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 18:57:39:121 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 18:57:39:121 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 18:57:39:121 ] [ 14628 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] GetTimeInSeconds : Time in Second : 1785677259
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 18:57:39:152 ] [ 14628 ] [INFO] Log close time: 2026-08-02 18:57:39:152
[ 2026-08-02 19:19:46:611 ] [ 14940 ] [INFO] Log open time: 2026-08-02 19:19:46:611
[ 2026-08-02 19:19:46:611 ] [ 14940 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 19:19:46:611 ] [ 14940 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 19:19:46:611 ] [ 14940 ] [INFO] **************************************************************************************
[ 2026-08-02 19:19:46:611 ] [ 14940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 19:19:46:611 ] [ 14940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 19:19:46:611 ] [ 14940 ] [INFO] **************************************************************************************
[ 2026-08-02 19:19:46:611 ] [ 14940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 19:19:46:611 ] [ 14940 ] [INFO] **************************************************************************************
[ 2026-08-02 19:19:46:611 ] [ 14940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] **************************************************************************************
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] **************************************************************************************
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] **************************************************************************************
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 812 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 19:19:46:612 ] [ 18996 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 19:19:46:612 ] [ 18996 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ************************************************************************************* 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ************************************************************************************** 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] WriteProcessDetails: Current Process ID 19208
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] deleted meta data version : 0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] No pending collections.
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] **************************************************** 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO]  Source File Extn        :
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Recusive                 :1
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Readonly Files           :1
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Hidden Files             :1
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] System files             :1
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Hidden Files             :1
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Continue on error        :0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] File Time Type           :0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ActionExtn               :8
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] **************************************************** 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] **************************************************************************************
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO] **************************************************************************************
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 19:19:46:612 ] [ 14940 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 19:19:46:628 ] [ 14940 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 19:19:46:628 ] [ 14940 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 19:19:46:628 ] [ 14940 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 19:19:46:628 ] [ 14940 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 19:19:46:628 ] [ 14940 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 19:19:46:644 ] [ 14940 ] [ERROR] JSON The file [ 2026-08-02 19:19:46:644 ] [ 14940 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 19:19:46:644 ] [ 14940 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] GetTimeInSeconds : Time in Second : 1785678586
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] GetTimeInSeconds : Time in Second : 1785678586
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 19:19:46:644 ] [ 14940 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 19:19:46:722 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 19:19:46:722 ] [ 14940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 19:19:46:722 ] [ 14940 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 19:19:46:722 ] [ 14940 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 19:19:46:722 ] [ 14940 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 19:19:46:722 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 19:19:46:722 ] [ 14940 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 19:19:46:737 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 19:19:46:737 ] [ 14940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 19:19:46:737 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 19:19:46:737 ] [ 14940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 19:19:46:737 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 19:19:46:737 ] [ 14940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 19:19:46:737 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 19:19:46:737 ] [ 14940 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 19:19:46:737 ] [ 14940 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 19:19:46:737 ] [ 14940 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 19:19:46:737 ] [ 14940 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 19:19:46:737 ] [ 14940 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 19:19:46:737 ] [ 14940 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] GetTimeInSeconds : Time in Second : 1785678586
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 19:19:46:753 ] [ 14940 ] [INFO] Log close time: 2026-08-02 19:19:46:753
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] Log open time: 2026-08-02 20:48:11:869
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] **************************************************************************************
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] **************************************************************************************
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] **************************************************************************************
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] **************************************************************************************
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] **************************************************************************************
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] **************************************************************************************
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2108 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 20:48:11:869 ] [ 15356 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 20:48:11:869 ] [ 15356 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] ************************************************************************************* 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] ************************************************************************************** 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] WriteProcessDetails: Current Process ID 6488
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] deleted meta data version : 0
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] No pending collections.
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 20:48:11:869 ] [ 16576 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] **************************************************** 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO]  Source File Extn        :
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] Recusive                 :1
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] Readonly Files           :1
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] Hidden Files             :1
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] System files             :1
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] Hidden Files             :1
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] Continue on error        :0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] File Time Type           :0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ActionExtn               :8
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] **************************************************** 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] **************************************************************************************
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO] **************************************************************************************
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 20:48:11:885 ] [ 16576 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 20:48:11:900 ] [ 16576 ] [ERROR] JSON The file [ 2026-08-02 20:48:11:900 ] [ 16576 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 20:48:11:900 ] [ 16576 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 20:48:11:916 ] [ 16576 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [INFO] GetTimeInSeconds : Time in Second : 1785683891
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [INFO] GetTimeInSeconds : Time in Second : 1785683891
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 20:48:11:916 ] [ 16576 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 20:48:11:916 ] [ 16576 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 20:48:11:963 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 20:48:11:963 ] [ 16576 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 20:48:11:963 ] [ 16576 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 20:48:11:963 ] [ 16576 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 20:48:11:963 ] [ 16576 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 20:48:11:963 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 20:48:11:963 ] [ 16576 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 20:48:11:978 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 20:48:11:978 ] [ 16576 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 20:48:11:978 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 20:48:11:978 ] [ 16576 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 20:48:11:978 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 20:48:11:978 ] [ 16576 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 20:48:11:978 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 20:48:11:978 ] [ 16576 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 20:48:11:978 ] [ 16576 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 20:48:11:978 ] [ 16576 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 20:48:11:978 ] [ 16576 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 20:48:11:978 ] [ 16576 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 20:48:11:978 ] [ 16576 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] GetTimeInSeconds : Time in Second : 1785683892
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 20:48:12:005 ] [ 16576 ] [INFO] Log close time: 2026-08-02 20:48:12:005
[ 2026-08-02 22:18:10:921 ] [ 7172 ] [INFO] Log open time: 2026-08-02 22:18:10:921
[ 2026-08-02 22:18:10:921 ] [ 7172 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 22:18:10:921 ] [ 7172 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 22:18:10:921 ] [ 7172 ] [INFO] **************************************************************************************
[ 2026-08-02 22:18:10:921 ] [ 7172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 22:18:10:921 ] [ 7172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 22:18:10:921 ] [ 7172 ] [INFO] **************************************************************************************
[ 2026-08-02 22:18:10:921 ] [ 7172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 22:18:10:921 ] [ 7172 ] [INFO] **************************************************************************************
[ 2026-08-02 22:18:10:921 ] [ 7172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] **************************************************************************************
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] **************************************************************************************
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] **************************************************************************************
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2140 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 22:18:10:936 ] [ 19868 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 22:18:10:936 ] [ 19868 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ************************************************************************************* 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ************************************************************************************** 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] WriteProcessDetails: Current Process ID 15988
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] deleted meta data version : 0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] No pending collections.
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] **************************************************** 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO]  Source File Extn        :
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Recusive                 :1
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Readonly Files           :1
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Hidden Files             :1
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] System files             :1
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Hidden Files             :1
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Continue on error        :0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] File Time Type           :0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ActionExtn               :8
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] **************************************************** 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] **************************************************************************************
[ 2026-08-02 22:18:10:936 ] [ 7172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 22:18:10:952 ] [ 7172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 22:18:10:952 ] [ 7172 ] [INFO] **************************************************************************************
[ 2026-08-02 22:18:10:952 ] [ 7172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 22:18:10:952 ] [ 7172 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 22:18:10:952 ] [ 7172 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 22:18:10:968 ] [ 7172 ] [ERROR] JSON The file [ 2026-08-02 22:18:10:968 ] [ 7172 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [ERROR] JSON The file [ 2026-08-02 22:18:10:968 ] [ 7172 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�
	��n��n�\usb_policy_history.json
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 22:18:10:968 ] [ 7172 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 22:18:10:983 ] [ 7172 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [INFO] GetTimeInSeconds : Time in Second : 1785689290
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [INFO] GetTimeInSeconds : Time in Second : 1785689290
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 22:18:10:983 ] [ 7172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 22:18:10:983 ] [ 7172 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 22:18:11:080 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 22:18:11:080 ] [ 7172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 22:18:11:080 ] [ 7172 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 22:18:11:080 ] [ 7172 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 22:18:11:080 ] [ 7172 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 22:18:11:080 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 22:18:11:080 ] [ 7172 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 22:18:11:096 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 22:18:11:096 ] [ 7172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 22:18:11:096 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 22:18:11:096 ] [ 7172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 22:18:11:096 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 22:18:11:096 ] [ 7172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 22:18:11:096 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 22:18:11:096 ] [ 7172 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 22:18:11:096 ] [ 7172 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 22:18:11:096 ] [ 7172 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 22:18:11:096 ] [ 7172 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 22:18:11:096 ] [ 7172 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 22:18:11:096 ] [ 7172 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] GetTimeInSeconds : Time in Second : 1785689291
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 22:18:11:127 ] [ 7172 ] [INFO] Log close time: 2026-08-02 22:18:11:127
[ 2026-08-02 23:47:42:746 ] [ 20688 ] [INFO] Log open time: 2026-08-02 23:47:42:746
[ 2026-08-02 23:47:42:746 ] [ 20688 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 23:47:42:746 ] [ 20688 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-02 23:47:42:746 ] [ 20688 ] [INFO] **************************************************************************************
[ 2026-08-02 23:47:42:746 ] [ 20688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-02 23:47:42:746 ] [ 20688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 23:47:42:746 ] [ 20688 ] [INFO] **************************************************************************************
[ 2026-08-02 23:47:42:746 ] [ 20688 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 23:47:42:746 ] [ 20688 ] [INFO] **************************************************************************************
[ 2026-08-02 23:47:42:746 ] [ 20688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] **************************************************************************************
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] **************************************************************************************
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] **************************************************************************************
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Going to get token for session id 3 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2072 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ************************************************************************************* 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ************************************************************************************** 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:761 ] [ 21420 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 23:47:42:761 ] [ 21420 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] WriteProcessDetails: Current Process ID 5520
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] deleted meta data version : 0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] No pending collections.
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] **************************************************** 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO]  Source File Extn        :
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Recusive                 :1
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Readonly Files           :1
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Hidden Files             :1
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] System files             :1
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Hidden Files             :1
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Continue on error        :0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] CreatedTime Option        :0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] CreatedTime Period        :0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] CreatedTO time Period     :0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ModifiedTime Option      :0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ModifiedTime Period      :0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] AccessedTime Option      :0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] AccessedTime Period      :0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] AccessedTO time Period   :0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] File Time Type           :0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ActionExtn               :8
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] **************************************************** 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] **************************************************************************************
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO] **************************************************************************************
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-02 23:47:42:761 ] [ 20688 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-02 23:47:42:777 ] [ 20688 ] [ERROR] JSON The file [ 2026-08-02 23:47:42:777 ] [ 20688 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [ERROR] JSON The file [ 2026-08-02 23:47:42:777 ] [ 20688 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�� 
��n��n�\usb_policy_history.json
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-02 23:47:42:777 ] [ 20688 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-02 23:47:42:793 ] [ 20688 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] GetTimeInSeconds : Time in Second : 1785694662
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] GetTimeInSeconds : Time in Second : 1785694662
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-02 23:47:42:793 ] [ 20688 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-02 23:47:42:855 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 23:47:42:855 ] [ 20688 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-02 23:47:42:855 ] [ 20688 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-02 23:47:42:855 ] [ 20688 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-02 23:47:42:855 ] [ 20688 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-02 23:47:42:855 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 23:47:42:855 ] [ 20688 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-02 23:47:42:871 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 23:47:42:871 ] [ 20688 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-02 23:47:42:871 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 23:47:42:871 ] [ 20688 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-02 23:47:42:871 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 23:47:42:871 ] [ 20688 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-02 23:47:42:871 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-02 23:47:42:871 ] [ 20688 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-02 23:47:42:871 ] [ 20688 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-02 23:47:42:871 ] [ 20688 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-02 23:47:42:871 ] [ 20688 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-02 23:47:42:871 ] [ 20688 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-02 23:47:42:871 ] [ 20688 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] Refresh Policy Driver Check
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] Inside isDriverInstalled
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] GetTimeInSeconds : Time in Second : 1785694662
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-02 23:47:42:902 ] [ 20688 ] [INFO] Log close time: 2026-08-02 23:47:42:902

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