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Current File : C:/Program Files (x86)/ManageEngine/UEMS_Agent/logs/user2.log
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] Log open time: 2026-08-03 01:17:41:842
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] **************************************************************************************
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] **************************************************************************************
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] **************************************************************************************
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] **************************************************************************************
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] **************************************************************************************
[ 2026-08-03 01:17:41:842 ] [ 4940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] **************************************************************************************
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 820 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ************************************************************************************* 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ************************************************************************************** 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] WriteProcessDetails: Current Process ID 14152
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] deleted meta data version : 0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] No pending collections.
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] **************************************************** 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO]  Source File Extn        :
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Recusive                 :1
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Readonly Files           :1
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Hidden Files             :1
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] System files             :1
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Hidden Files             :1
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Continue on error        :0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] File Time Type           :0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ActionExtn               :8
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] **************************************************** 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] **************************************************************************************
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 01:17:41:858 ] [ 21404 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 01:17:41:858 ] [ 21404 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO] **************************************************************************************
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 01:17:41:858 ] [ 4940 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 01:17:41:873 ] [ 4940 ] [ERROR] JSON The file [ 2026-08-03 01:17:41:873 ] [ 4940 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 01:17:41:873 ] [ 4940 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 01:17:42:086 ] [ 4940 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 01:17:42:086 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:42:086 ] [ 4940 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 01:17:42:086 ] [ 4940 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 01:17:42:086 ] [ 4940 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 01:17:42:086 ] [ 4940 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 01:17:42:086 ] [ 4940 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 01:17:42:086 ] [ 4940 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 01:17:42:294 ] [ 4940 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 01:17:42:294 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:42:294 ] [ 4940 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 01:17:42:294 ] [ 4940 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 01:17:42:294 ] [ 4940 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 01:17:42:294 ] [ 4940 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 01:17:42:294 ] [ 4940 ] [INFO] GetTimeInSeconds : Time in Second : 1785700062
[ 2026-08-03 01:17:42:294 ] [ 4940 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-03 01:17:42:411 ] [ 4940 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-03 01:17:42:411 ] [ 4940 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 01:17:42:411 ] [ 4940 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-03 01:17:42:411 ] [ 4940 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 01:17:42:474 ] [ 4940 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-03 01:17:42:583 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:42:583 ] [ 4940 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-03 01:17:42:583 ] [ 4940 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-03 01:17:42:583 ] [ 4940 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-03 01:17:42:583 ] [ 4940 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-03 01:17:42:583 ] [ 4940 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-03 01:17:42:583 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:17:42:583 ] [ 4940 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-03 01:17:42:583 ] [ 4940 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-03 01:18:03:617 ] [ 4940 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-03 01:18:03:617 ] [ 4940 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-03 01:18:24:633 ] [ 4940 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-03 01:18:24:633 ] [ 4940 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-03 01:18:24:633 ] [ 4940 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-03 01:18:24:633 ] [ 4940 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-03 01:18:24:633 ] [ 4940 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "255"
}
 
[ 2026-08-03 01:18:24:633 ] [ 4940 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-03 01:18:24:633 ] [ 4940 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-03 01:18:24:649 ] [ 4940 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-03 01:18:24:649 ] [ 4940 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-03 01:18:24:649 ] [ 4940 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-03 01:18:24:649 ] [ 4940 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-03 01:18:24:649 ] [ 4940 ] [INFO] Inside SetAuthentication 
[ 2026-08-03 01:18:24:649 ] [ 4940 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-03 01:18:24:649 ] [ 4940 ] [INFO] End of SetAuthentication 
[ 2026-08-03 01:18:24:649 ] [ 4940 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-03 01:18:24:686 ] [ 4940 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-03 01:18:24:686 ] [ 4940 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-03 01:18:24:718 ] [ 4940 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-03 01:18:24:718 ] [ 4940 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-03 01:18:24:733 ] [ 4940 ] [INFO] DeletePrivateKeys: Deleted using d61f9dba5eda165756522232eb6cb170d7e699d2554a71d6f7652995b265555631d4b69fdf8c9f7951ac0a9ffff99c62 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-03 01:18:24:733 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] GetTimeInSeconds : Time in Second : 1785700104
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] Last ME Data Posted time [ 1785700104 ] has been updated
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 01:18:24:749 ] [ 4940 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 01:18:24:764 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 01:18:24:764 ] [ 4940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 01:18:24:764 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 01:18:24:764 ] [ 4940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 01:18:24:764 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 01:18:24:764 ] [ 4940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 01:18:24:764 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 01:18:24:764 ] [ 4940 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 01:18:24:764 ] [ 4940 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 01:18:24:764 ] [ 4940 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 01:18:24:764 ] [ 4940 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 01:18:24:764 ] [ 4940 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 01:18:24:764 ] [ 4940 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] GetTimeInSeconds : Time in Second : 1785700104
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 01:18:24:780 ] [ 4940 ] [INFO] Log close time: 2026-08-03 01:18:24:780
[ 2026-08-03 02:46:44:046 ] [ 17068 ] [INFO] Log open time: 2026-08-03 02:46:44:046
[ 2026-08-03 02:46:44:047 ] [ 17068 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 02:46:44:047 ] [ 17068 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 02:46:44:047 ] [ 17068 ] [INFO] **************************************************************************************
[ 2026-08-03 02:46:44:047 ] [ 17068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 02:46:44:047 ] [ 17068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] **************************************************************************************
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] **************************************************************************************
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] **************************************************************************************
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] **************************************************************************************
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] **************************************************************************************
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2064 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 02:46:44:048 ] [ 15500 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 02:46:44:048 ] [ 15500 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ************************************************************************************* 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ************************************************************************************** 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] WriteProcessDetails: Current Process ID 21272
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] deleted meta data version : 0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] No pending collections.
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] **************************************************** 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO]  Source File Extn        :
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Recusive                 :1
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Readonly Files           :1
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Hidden Files             :1
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] System files             :1
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Hidden Files             :1
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Continue on error        :0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] File Time Type           :0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ActionExtn               :8
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] **************************************************** 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] **************************************************************************************
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO] **************************************************************************************
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 02:46:44:048 ] [ 17068 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 02:46:44:064 ] [ 17068 ] [ERROR] JSON The file [ 2026-08-03 02:46:44:064 ] [ 17068 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [ERROR] JSON The file [ 2026-08-03 02:46:44:064 ] [ 17068 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��
��n��n�\usb_policy_history.json
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 02:46:44:064 ] [ 17068 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 02:46:44:883 ] [ 17068 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 02:46:44:883 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:44:883 ] [ 17068 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 02:46:44:883 ] [ 17068 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 02:46:44:883 ] [ 17068 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 02:46:44:883 ] [ 17068 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 02:46:44:883 ] [ 17068 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 02:46:44:883 ] [ 17068 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 02:46:45:146 ] [ 17068 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 02:46:45:146 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:45:146 ] [ 17068 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 02:46:45:146 ] [ 17068 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 02:46:45:146 ] [ 17068 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 02:46:45:146 ] [ 17068 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 02:46:45:146 ] [ 17068 ] [INFO] GetTimeInSeconds : Time in Second : 1785705405
[ 2026-08-03 02:46:45:146 ] [ 17068 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 02:46:45:146 ] [ 17068 ] [INFO] GetTimeInSeconds : Time in Second : 1785705405
[ 2026-08-03 02:46:45:146 ] [ 17068 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 02:46:45:162 ] [ 17068 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 02:46:45:162 ] [ 17068 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 02:46:45:162 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 02:46:45:162 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 02:46:45:162 ] [ 17068 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 02:46:45:162 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 02:46:45:162 ] [ 17068 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 02:46:45:162 ] [ 17068 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 02:46:45:178 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 02:46:45:178 ] [ 17068 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 02:46:45:178 ] [ 17068 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 02:46:45:178 ] [ 17068 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 02:46:45:178 ] [ 17068 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 02:46:45:178 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 02:46:45:178 ] [ 17068 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 02:46:45:193 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 02:46:45:193 ] [ 17068 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 02:46:45:193 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 02:46:45:193 ] [ 17068 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 02:46:45:193 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 02:46:45:193 ] [ 17068 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 02:46:45:193 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 02:46:45:193 ] [ 17068 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 02:46:45:193 ] [ 17068 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 02:46:45:193 ] [ 17068 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 02:46:45:193 ] [ 17068 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 02:46:45:193 ] [ 17068 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 02:46:45:193 ] [ 17068 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] GetTimeInSeconds : Time in Second : 1785705405
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 02:46:45:225 ] [ 17068 ] [INFO] Log close time: 2026-08-03 02:46:45:225
[ 2026-08-03 04:16:41:836 ] [ 17940 ] [INFO] Log open time: 2026-08-03 04:16:41:836
[ 2026-08-03 04:16:41:836 ] [ 17940 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 04:16:41:836 ] [ 17940 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] **************************************************************************************
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] **************************************************************************************
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] **************************************************************************************
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] **************************************************************************************
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] **************************************************************************************
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] **************************************************************************************
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1948 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 04:16:41:852 ] [ 13840 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 04:16:41:852 ] [ 13840 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ************************************************************************************* 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ************************************************************************************** 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] WriteProcessDetails: Current Process ID 4952
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] deleted meta data version : 0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] No pending collections.
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] **************************************************** 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO]  Source File Extn        :
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Recusive                 :1
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Readonly Files           :1
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Hidden Files             :1
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] System files             :1
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Hidden Files             :1
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Continue on error        :0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] File Time Type           :0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ActionExtn               :8
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] **************************************************** 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] **************************************************************************************
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO] **************************************************************************************
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 04:16:41:852 ] [ 17940 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 04:16:41:868 ] [ 17940 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 04:16:41:868 ] [ 17940 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 04:16:41:883 ] [ 17940 ] [ERROR] JSON The file [ 2026-08-03 04:16:41:883 ] [ 17940 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 04:16:41:883 ] [ 17940 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] GetTimeInSeconds : Time in Second : 1785710801
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] GetTimeInSeconds : Time in Second : 1785710801
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 04:16:41:883 ] [ 17940 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 04:16:41:961 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 04:16:41:961 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 04:16:41:961 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 04:16:41:961 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 04:16:41:961 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 04:16:41:961 ] [ 17940 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] GetTimeInSeconds : Time in Second : 1785710801
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 04:16:41:993 ] [ 17940 ] [INFO] Log close time: 2026-08-03 04:16:41:993
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Log open time: 2026-08-03 05:45:43:796
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] **************************************************************************************
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] **************************************************************************************
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] **************************************************************************************
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] **************************************************************************************
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] **************************************************************************************
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] **************************************************************************************
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2276 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 05:45:43:796 ] [ 10288 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 05:45:43:796 ] [ 10288 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ************************************************************************************* 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ************************************************************************************** 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] WriteProcessDetails: Current Process ID 20484
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] deleted meta data version : 0
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] No pending collections.
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 05:45:43:796 ] [ 6780 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] **************************************************** 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO]  Source File Extn        :
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] Recusive                 :1
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] Readonly Files           :1
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] Hidden Files             :1
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] System files             :1
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] Hidden Files             :1
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] Continue on error        :0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] File Time Type           :0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ActionExtn               :8
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] **************************************************** 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] **************************************************************************************
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO] **************************************************************************************
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 05:45:43:811 ] [ 6780 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 05:45:43:827 ] [ 6780 ] [ERROR] JSON The file [ 2026-08-03 05:45:43:827 ] [ 6780 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 05:45:43:827 ] [ 6780 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 05:45:43:842 ] [ 6780 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [INFO] GetTimeInSeconds : Time in Second : 1785716143
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [INFO] GetTimeInSeconds : Time in Second : 1785716143
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 05:45:43:842 ] [ 6780 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 05:45:43:842 ] [ 6780 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 05:45:43:874 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 05:45:43:874 ] [ 6780 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 05:45:43:874 ] [ 6780 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 05:45:43:874 ] [ 6780 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 05:45:43:874 ] [ 6780 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 05:45:43:874 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 05:45:43:874 ] [ 6780 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 05:45:43:905 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 05:45:43:905 ] [ 6780 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 05:45:43:905 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 05:45:43:905 ] [ 6780 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 05:45:43:905 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 05:45:43:905 ] [ 6780 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 05:45:43:905 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 05:45:43:905 ] [ 6780 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 05:45:43:905 ] [ 6780 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 05:45:43:905 ] [ 6780 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 05:45:43:905 ] [ 6780 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 05:45:43:905 ] [ 6780 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 05:45:43:905 ] [ 6780 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] GetTimeInSeconds : Time in Second : 1785716143
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 05:45:43:936 ] [ 6780 ] [INFO] Log close time: 2026-08-03 05:45:43:936
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Log open time: 2026-08-03 07:15:43:036
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] **************************************************************************************
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] **************************************************************************************
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] **************************************************************************************
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] **************************************************************************************
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] **************************************************************************************
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] **************************************************************************************
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2204 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 07:15:43:036 ] [ 6588 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 07:15:43:036 ] [ 6588 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ************************************************************************************* 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ************************************************************************************** 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] WriteProcessDetails: Current Process ID 17904
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] deleted meta data version : 0
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] No pending collections.
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 07:15:43:036 ] [ 15948 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] **************************************************** 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO]  Source File Extn        :
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] Recusive                 :1
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] Readonly Files           :1
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] Hidden Files             :1
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] System files             :1
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] Hidden Files             :1
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] Continue on error        :0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] File Time Type           :0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ActionExtn               :8
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] **************************************************** 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] **************************************************************************************
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO] **************************************************************************************
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 07:15:43:051 ] [ 15948 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 07:15:43:067 ] [ 15948 ] [ERROR] JSON The file [ 2026-08-03 07:15:43:067 ] [ 15948 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [ERROR] JSON The file [ 2026-08-03 07:15:43:067 ] [ 15948 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LX{��n��n�\usb_policy_history.json
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:067 ] [ 15948 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 07:15:43:083 ] [ 15948 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [INFO] GetTimeInSeconds : Time in Second : 1785721543
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [INFO] GetTimeInSeconds : Time in Second : 1785721543
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 07:15:43:083 ] [ 15948 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 07:15:43:083 ] [ 15948 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 07:15:43:141 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 07:15:43:141 ] [ 15948 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 07:15:43:141 ] [ 15948 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 07:15:43:141 ] [ 15948 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 07:15:43:141 ] [ 15948 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 07:15:43:141 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 07:15:43:141 ] [ 15948 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 07:15:43:157 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 07:15:43:157 ] [ 15948 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 07:15:43:157 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 07:15:43:157 ] [ 15948 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 07:15:43:157 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 07:15:43:157 ] [ 15948 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 07:15:43:157 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 07:15:43:157 ] [ 15948 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 07:15:43:157 ] [ 15948 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 07:15:43:157 ] [ 15948 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 07:15:43:157 ] [ 15948 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 07:15:43:157 ] [ 15948 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 07:15:43:157 ] [ 15948 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] GetTimeInSeconds : Time in Second : 1785721543
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 07:15:43:173 ] [ 15948 ] [INFO] Log close time: 2026-08-03 07:15:43:173
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] Log open time: 2026-08-03 08:44:43:819
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] **************************************************************************************
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] **************************************************************************************
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] **************************************************************************************
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] **************************************************************************************
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] **************************************************************************************
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] **************************************************************************************
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2188 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 08:44:43:819 ] [ 1420 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 08:44:43:819 ] [ 1420 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] ************************************************************************************* 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] ************************************************************************************** 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:819 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] WriteProcessDetails: Current Process ID 17780
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] deleted meta data version : 0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] No pending collections.
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] **************************************************** 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO]  Source File Extn        :
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Recusive                 :1
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Readonly Files           :1
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Hidden Files             :1
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] System files             :1
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Hidden Files             :1
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Continue on error        :0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] File Time Type           :0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ActionExtn               :8
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] **************************************************** 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] **************************************************************************************
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO] **************************************************************************************
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 08:44:43:834 ] [ 10452 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 08:44:43:850 ] [ 10452 ] [ERROR] JSON The file [ 2026-08-03 08:44:43:850 ] [ 10452 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [ERROR] JSON The file [ 2026-08-03 08:44:43:850 ] [ 10452 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�֊��n��n�\usb_policy_history.json
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:850 ] [ 10452 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 08:44:43:866 ] [ 10452 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] GetTimeInSeconds : Time in Second : 1785726883
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] GetTimeInSeconds : Time in Second : 1785726883
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 08:44:43:866 ] [ 10452 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 08:44:43:897 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 08:44:43:897 ] [ 10452 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 08:44:43:897 ] [ 10452 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 08:44:43:897 ] [ 10452 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 08:44:43:897 ] [ 10452 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 08:44:43:897 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 08:44:43:897 ] [ 10452 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 08:44:43:912 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 08:44:43:912 ] [ 10452 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 08:44:43:912 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 08:44:43:912 ] [ 10452 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 08:44:43:912 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 08:44:43:912 ] [ 10452 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 08:44:43:912 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 08:44:43:912 ] [ 10452 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 08:44:43:912 ] [ 10452 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 08:44:43:912 ] [ 10452 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 08:44:43:912 ] [ 10452 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 08:44:43:912 ] [ 10452 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 08:44:43:912 ] [ 10452 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] GetTimeInSeconds : Time in Second : 1785726883
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 08:44:43:928 ] [ 10452 ] [INFO] Log close time: 2026-08-03 08:44:43:928
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] Log open time: 2026-08-03 10:14:42:977
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] **************************************************************************************
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] **************************************************************************************
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] **************************************************************************************
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] **************************************************************************************
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] **************************************************************************************
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] **************************************************************************************
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2256 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 10:14:42:977 ] [ 16092 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 10:14:42:977 ] [ 16092 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] ************************************************************************************* 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] ************************************************************************************** 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 10:14:42:977 ] [ 15896 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] WriteProcessDetails: Current Process ID 732
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] deleted meta data version : 0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] No pending collections.
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] **************************************************** 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO]  Source File Extn        :
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Recusive                 :1
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Readonly Files           :1
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Hidden Files             :1
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] System files             :1
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Hidden Files             :1
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Continue on error        :0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] File Time Type           :0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ActionExtn               :8
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] **************************************************** 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] **************************************************************************************
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO] **************************************************************************************
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 10:14:42:992 ] [ 15896 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 10:14:43:008 ] [ 15896 ] [ERROR] JSON The file [ 2026-08-03 10:14:43:008 ] [ 15896 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [ERROR] JSON The file [ 2026-08-03 10:14:43:008 ] [ 15896 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�]�~��n��n�\usb_policy_history.json
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 10:14:43:008 ] [ 15896 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 10:14:43:024 ] [ 15896 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [INFO] GetTimeInSeconds : Time in Second : 1785732283
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [INFO] GetTimeInSeconds : Time in Second : 1785732283
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 10:14:43:024 ] [ 15896 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 10:14:43:024 ] [ 15896 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 10:14:43:070 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 10:14:43:070 ] [ 15896 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 10:14:43:070 ] [ 15896 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 10:14:43:070 ] [ 15896 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 10:14:43:070 ] [ 15896 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 10:14:43:070 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 10:14:43:070 ] [ 15896 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 10:14:43:086 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 10:14:43:086 ] [ 15896 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 10:14:43:086 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 10:14:43:086 ] [ 15896 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 10:14:43:086 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 10:14:43:086 ] [ 15896 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 10:14:43:086 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 10:14:43:086 ] [ 15896 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 10:14:43:086 ] [ 15896 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 10:14:43:086 ] [ 15896 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 10:14:43:086 ] [ 15896 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 10:14:43:086 ] [ 15896 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 10:14:43:086 ] [ 15896 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 10:14:43:102 ] [ 15896 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 10:14:43:102 ] [ 15896 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 10:14:43:102 ] [ 15896 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 10:14:43:102 ] [ 15896 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 10:14:43:102 ] [ 15896 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 10:14:43:102 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 10:14:43:102 ] [ 15896 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 10:14:43:117 ] [ 15896 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 10:14:43:117 ] [ 15896 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 10:14:43:117 ] [ 15896 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 10:14:43:117 ] [ 15896 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 10:14:43:117 ] [ 15896 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 10:14:43:117 ] [ 15896 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 10:14:43:117 ] [ 15896 ] [INFO] GetTimeInSeconds : Time in Second : 1785732283
[ 2026-08-03 10:14:43:117 ] [ 15896 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 10:14:43:117 ] [ 15896 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 10:14:43:117 ] [ 15896 ] [INFO] Log close time: 2026-08-03 10:14:43:117
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] Log open time: 2026-08-03 12:26:32:852
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] **************************************************************************************
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] **************************************************************************************
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] **************************************************************************************
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] **************************************************************************************
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] **************************************************************************************
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] **************************************************************************************
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 3048 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 12:26:32:852 ] [ 15532 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 12:26:32:852 ] [ 15532 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] ************************************************************************************* 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] ************************************************************************************** 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:32:852 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] WriteProcessDetails: Current Process ID 15228
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] deleted meta data version : 0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] No pending collections.
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] **************************************************** 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO]  Source File Extn        :
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Recusive                 :1
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Readonly Files           :1
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Hidden Files             :1
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] System files             :1
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Hidden Files             :1
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] Continue on error        :0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] File Time Type           :0
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ActionExtn               :8
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] **************************************************** 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 12:26:32:867 ] [ 16060 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO] **************************************************************************************
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO] **************************************************************************************
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 12:26:32:883 ] [ 16060 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 12:26:32:914 ] [ 16060 ] [ERROR] JSON The file [ 2026-08-03 12:26:32:914 ] [ 16060 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [ERROR] JSON The file [ 2026-08-03 12:26:32:914 ] [ 16060 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��V��n��n�\usb_policy_history.json
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 12:26:32:914 ] [ 16060 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 12:26:33:202 ] [ 16060 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 12:26:33:202 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:33:202 ] [ 16060 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 12:26:33:202 ] [ 16060 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 12:26:33:202 ] [ 16060 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 12:26:33:202 ] [ 16060 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 12:26:33:202 ] [ 16060 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 12:26:33:202 ] [ 16060 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 12:26:33:480 ] [ 16060 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [INFO] GetTimeInSeconds : Time in Second : 1785740193
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [INFO] GetTimeInSeconds : Time in Second : 1785740193
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 12:26:33:480 ] [ 16060 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 12:26:33:480 ] [ 16060 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 12:26:33:496 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 12:26:33:496 ] [ 16060 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 12:26:33:496 ] [ 16060 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 12:26:33:496 ] [ 16060 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 12:26:33:496 ] [ 16060 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 12:26:33:496 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 12:26:33:496 ] [ 16060 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 12:26:33:512 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 12:26:33:512 ] [ 16060 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 12:26:33:512 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 12:26:33:512 ] [ 16060 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 12:26:33:512 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 12:26:33:512 ] [ 16060 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 12:26:33:512 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 12:26:33:512 ] [ 16060 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 12:26:33:512 ] [ 16060 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 12:26:33:512 ] [ 16060 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 12:26:33:512 ] [ 16060 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 12:26:33:512 ] [ 16060 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 12:26:33:512 ] [ 16060 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] GetTimeInSeconds : Time in Second : 1785740193
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 12:26:33:543 ] [ 16060 ] [INFO] Log close time: 2026-08-03 12:26:33:543
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Log open time: 2026-08-03 13:15:04:257
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2144 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 13:15:04:257 ] [ 14700 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 13:15:04:257 ] [ 14700 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] ************************************************************************************* 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] ************************************************************************************** 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] WriteProcessDetails: Current Process ID 13852
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] deleted meta data version : 0
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] No pending collections.
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 13:15:04:257 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] **************************************************** 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO]  Source File Extn        :
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] Recusive                 :1
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] Readonly Files           :1
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] Hidden Files             :1
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] System files             :1
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] Hidden Files             :1
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] Continue on error        :0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] File Time Type           :0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ActionExtn               :8
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] **************************************************** 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 13:15:04:273 ] [ 16404 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 13:15:04:288 ] [ 16404 ] [ERROR] JSON The file [ 2026-08-03 13:15:04:288 ] [ 16404 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [ERROR] JSON The file [ 2026-08-03 13:15:04:288 ] [ 16404 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L%U0��n��n�\usb_policy_history.json
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 13:15:04:288 ] [ 16404 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 13:15:04:304 ] [ 16404 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [INFO] GetTimeInSeconds : Time in Second : 1785743104
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [INFO] GetTimeInSeconds : Time in Second : 1785743104
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 13:15:04:304 ] [ 16404 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 13:15:04:304 ] [ 16404 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 13:15:04:351 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 13:15:04:351 ] [ 16404 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 13:15:04:351 ] [ 16404 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 13:15:04:351 ] [ 16404 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 13:15:04:351 ] [ 16404 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 13:15:04:351 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 13:15:04:351 ] [ 16404 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 13:15:04:368 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 13:15:04:368 ] [ 16404 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 13:15:04:368 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 13:15:04:368 ] [ 16404 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 13:15:04:368 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 13:15:04:368 ] [ 16404 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 13:15:04:368 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 13:15:04:368 ] [ 16404 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 13:15:04:368 ] [ 16404 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 13:15:04:368 ] [ 16404 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 13:15:04:368 ] [ 16404 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 13:15:04:368 ] [ 16404 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 13:15:04:368 ] [ 16404 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] GetTimeInSeconds : Time in Second : 1785743104
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 13:15:04:399 ] [ 16404 ] [INFO] Log close time: 2026-08-03 13:15:04:399
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] Log open time: 2026-08-03 15:27:34:958
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] **************************************************************************************
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] **************************************************************************************
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] **************************************************************************************
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] **************************************************************************************
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] **************************************************************************************
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] **************************************************************************************
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2316 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 15:27:34:958 ] [ 11156 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 15:27:34:958 ] [ 11156 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] ************************************************************************************* 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] ************************************************************************************** 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:34:958 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:34:973 ] [ 16372 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 15:27:34:973 ] [ 16372 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 15:27:34:973 ] [ 16372 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 15:27:34:973 ] [ 16372 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 15:27:34:973 ] [ 16372 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 15:27:34:973 ] [ 16372 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 15:27:34:973 ] [ 16372 ] [INFO] WriteProcessDetails: Current Process ID 18456
[ 2026-08-03 15:27:34:973 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:34:973 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] deleted meta data version : 0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] No pending collections.
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] **************************************************** 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO]  Source File Extn        :
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] Recusive                 :1
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] Readonly Files           :1
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] Hidden Files             :1
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] System files             :1
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] Hidden Files             :1
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] Continue on error        :0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] File Time Type           :0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ActionExtn               :8
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] **************************************************** 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] **************************************************************************************
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO] **************************************************************************************
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 15:27:34:989 ] [ 16372 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 15:27:35:020 ] [ 16372 ] [ERROR] JSON The file [ 2026-08-03 15:27:35:020 ] [ 16372 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 15:27:35:020 ] [ 16372 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 15:27:35:324 ] [ 16372 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 15:27:35:324 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:35:324 ] [ 16372 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 15:27:35:324 ] [ 16372 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 15:27:35:324 ] [ 16372 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 15:27:35:324 ] [ 16372 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 15:27:35:324 ] [ 16372 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 15:27:35:324 ] [ 16372 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 15:27:35:566 ] [ 16372 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [INFO] GetTimeInSeconds : Time in Second : 1785751055
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [INFO] GetTimeInSeconds : Time in Second : 1785751055
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 15:27:35:566 ] [ 16372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 15:27:35:566 ] [ 16372 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 15:27:35:785 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 15:27:35:785 ] [ 16372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 15:27:35:785 ] [ 16372 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 15:27:35:785 ] [ 16372 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 15:27:35:785 ] [ 16372 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 15:27:35:785 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 15:27:35:785 ] [ 16372 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 15:27:35:801 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 15:27:35:801 ] [ 16372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 15:27:35:801 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 15:27:35:801 ] [ 16372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 15:27:35:801 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 15:27:35:801 ] [ 16372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 15:27:35:801 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 15:27:35:801 ] [ 16372 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 15:27:35:801 ] [ 16372 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 15:27:35:801 ] [ 16372 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 15:27:35:801 ] [ 16372 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 15:27:35:801 ] [ 16372 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 15:27:35:801 ] [ 16372 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 15:27:35:817 ] [ 16372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 15:27:35:832 ] [ 16372 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 15:27:35:832 ] [ 16372 ] [INFO] GetTimeInSeconds : Time in Second : 1785751055
[ 2026-08-03 15:27:35:832 ] [ 16372 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 15:27:35:832 ] [ 16372 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 15:27:35:832 ] [ 16372 ] [INFO] Log close time: 2026-08-03 15:27:35:832
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Log open time: 2026-08-03 16:14:55:206
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] **************************************************************************************
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] **************************************************************************************
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] **************************************************************************************
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] **************************************************************************************
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] **************************************************************************************
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] **************************************************************************************
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2052 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 16:14:55:206 ] [ 16628 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 16:14:55:206 ] [ 16628 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] ************************************************************************************* 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] ************************************************************************************** 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] WriteProcessDetails: Current Process ID 4564
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] deleted meta data version : 0
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] No pending collections.
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 16:14:55:206 ] [ 11676 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] **************************************************** 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO]  Source File Extn        :
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] Recusive                 :1
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] Readonly Files           :1
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] Hidden Files             :1
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] System files             :1
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] Hidden Files             :1
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] Continue on error        :0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] File Time Type           :0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ActionExtn               :8
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] **************************************************** 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] **************************************************************************************
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO] **************************************************************************************
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 16:14:55:222 ] [ 11676 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 16:14:55:238 ] [ 11676 ] [ERROR] JSON The file [ 2026-08-03 16:14:55:238 ] [ 11676 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [ERROR] JSON The file [ 2026-08-03 16:14:55:238 ] [ 11676 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��o?��n��n�\usb_policy_history.json
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 16:14:55:238 ] [ 11676 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 16:14:55:253 ] [ 11676 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [INFO] GetTimeInSeconds : Time in Second : 1785753895
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [INFO] GetTimeInSeconds : Time in Second : 1785753895
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 16:14:55:253 ] [ 11676 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 16:14:55:253 ] [ 11676 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 16:14:55:300 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 16:14:55:300 ] [ 11676 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 16:14:55:300 ] [ 11676 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 16:14:55:300 ] [ 11676 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 16:14:55:300 ] [ 11676 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 16:14:55:300 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 16:14:55:300 ] [ 11676 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 16:14:55:316 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 16:14:55:316 ] [ 11676 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 16:14:55:316 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 16:14:55:316 ] [ 11676 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 16:14:55:316 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 16:14:55:316 ] [ 11676 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 16:14:55:316 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 16:14:55:316 ] [ 11676 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 16:14:55:316 ] [ 11676 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 16:14:55:316 ] [ 11676 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 16:14:55:316 ] [ 11676 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 16:14:55:316 ] [ 11676 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 16:14:55:316 ] [ 11676 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] GetTimeInSeconds : Time in Second : 1785753895
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 16:14:55:331 ] [ 11676 ] [INFO] Log close time: 2026-08-03 16:14:55:331
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] Log open time: 2026-08-03 17:42:10:860
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2148 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 17:42:10:860 ] [ 22140 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 17:42:10:860 ] [ 22140 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] ************************************************************************************* 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] ************************************************************************************** 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] WriteProcessDetails: Current Process ID 15328
[ 2026-08-03 17:42:10:860 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] deleted meta data version : 0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] No pending collections.
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] **************************************************** 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO]  Source File Extn        :
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Recusive                 :1
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Readonly Files           :1
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Hidden Files             :1
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] System files             :1
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Hidden Files             :1
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Continue on error        :0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] File Time Type           :0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ActionExtn               :8
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] **************************************************** 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO] **************************************************************************************
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 17:42:10:875 ] [ 7200 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 17:42:10:891 ] [ 7200 ] [ERROR] JSON The file [ 2026-08-03 17:42:10:891 ] [ 7200 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [ERROR] JSON The file [ 2026-08-03 17:42:10:891 ] [ 7200 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L-��p��n��n�\usb_policy_history.json
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 17:42:10:891 ] [ 7200 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 17:42:10:907 ] [ 7200 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] GetTimeInSeconds : Time in Second : 1785759130
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] GetTimeInSeconds : Time in Second : 1785759130
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 17:42:10:907 ] [ 7200 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 17:42:10:938 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 17:42:10:938 ] [ 7200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 17:42:10:938 ] [ 7200 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 17:42:10:938 ] [ 7200 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 17:42:10:938 ] [ 7200 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 17:42:10:938 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 17:42:10:938 ] [ 7200 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 17:42:10:969 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 17:42:10:969 ] [ 7200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 17:42:10:969 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 17:42:10:969 ] [ 7200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 17:42:10:969 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 17:42:10:969 ] [ 7200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 17:42:10:969 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 17:42:10:969 ] [ 7200 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 17:42:10:969 ] [ 7200 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 17:42:10:969 ] [ 7200 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 17:42:10:969 ] [ 7200 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 17:42:10:969 ] [ 7200 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 17:42:10:969 ] [ 7200 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] GetTimeInSeconds : Time in Second : 1785759131
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 17:42:11:000 ] [ 7200 ] [INFO] Log close time: 2026-08-03 17:42:11:000
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Log open time: 2026-08-03 19:11:41:978
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2084 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 19:11:41:978 ] [ 11428 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 19:11:41:978 ] [ 11428 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] ************************************************************************************* 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] ************************************************************************************** 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] WriteProcessDetails: Current Process ID 22048
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] deleted meta data version : 0
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] No pending collections.
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 19:11:41:978 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] **************************************************** 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO]  Source File Extn        :
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] Recusive                 :1
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] Readonly Files           :1
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] Hidden Files             :1
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] System files             :1
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] Hidden Files             :1
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] Continue on error        :0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] File Time Type           :0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ActionExtn               :8
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] **************************************************** 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO] **************************************************************************************
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 19:11:41:994 ] [ 17732 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 19:11:42:010 ] [ 17732 ] [ERROR] JSON The file [ 2026-08-03 19:11:42:010 ] [ 17732 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [ERROR] JSON The file [ 2026-08-03 19:11:42:010 ] [ 17732 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�G���n��n�\usb_policy_history.json
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 19:11:42:010 ] [ 17732 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 19:11:42:025 ] [ 17732 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [INFO] GetTimeInSeconds : Time in Second : 1785764502
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [INFO] GetTimeInSeconds : Time in Second : 1785764502
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 19:11:42:025 ] [ 17732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 19:11:42:025 ] [ 17732 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 19:11:42:072 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 19:11:42:072 ] [ 17732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 19:11:42:072 ] [ 17732 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 19:11:42:072 ] [ 17732 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 19:11:42:072 ] [ 17732 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 19:11:42:072 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 19:11:42:072 ] [ 17732 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 19:11:42:088 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 19:11:42:088 ] [ 17732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 19:11:42:088 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 19:11:42:088 ] [ 17732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 19:11:42:088 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 19:11:42:088 ] [ 17732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 19:11:42:088 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 19:11:42:088 ] [ 17732 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 19:11:42:088 ] [ 17732 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 19:11:42:088 ] [ 17732 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 19:11:42:088 ] [ 17732 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 19:11:42:088 ] [ 17732 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 19:11:42:088 ] [ 17732 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 19:11:42:103 ] [ 17732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 19:11:42:119 ] [ 17732 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 19:11:42:119 ] [ 17732 ] [INFO] GetTimeInSeconds : Time in Second : 1785764502
[ 2026-08-03 19:11:42:119 ] [ 17732 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 19:11:42:119 ] [ 17732 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 19:11:42:119 ] [ 17732 ] [INFO] Log close time: 2026-08-03 19:11:42:119
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] Log open time: 2026-08-03 20:39:49:856
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] **************************************************************************************
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] **************************************************************************************
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] **************************************************************************************
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] **************************************************************************************
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] **************************************************************************************
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] **************************************************************************************
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2168 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 20:39:49:856 ] [ 3216 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 20:39:49:856 ] [ 3216 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] ************************************************************************************* 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] ************************************************************************************** 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:856 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] WriteProcessDetails: Current Process ID 14188
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] deleted meta data version : 0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] No pending collections.
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] **************************************************** 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO]  Source File Extn        :
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Recusive                 :1
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Readonly Files           :1
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Hidden Files             :1
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] System files             :1
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Hidden Files             :1
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Continue on error        :0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] File Time Type           :0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ActionExtn               :8
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] **************************************************** 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] **************************************************************************************
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO] **************************************************************************************
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 20:39:49:872 ] [ 17664 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 20:39:49:887 ] [ 17664 ] [ERROR] JSON The file [ 2026-08-03 20:39:49:887 ] [ 17664 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 20:39:49:887 ] [ 17664 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 20:39:49:903 ] [ 17664 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] GetTimeInSeconds : Time in Second : 1785769789
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] GetTimeInSeconds : Time in Second : 1785769789
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 20:39:49:903 ] [ 17664 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 20:39:49:950 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 20:39:49:950 ] [ 17664 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 20:39:49:950 ] [ 17664 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 20:39:49:950 ] [ 17664 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 20:39:49:950 ] [ 17664 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 20:39:49:950 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 20:39:49:950 ] [ 17664 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 20:39:49:966 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 20:39:49:966 ] [ 17664 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 20:39:49:966 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 20:39:49:966 ] [ 17664 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 20:39:49:966 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 20:39:49:966 ] [ 17664 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 20:39:49:966 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 20:39:49:966 ] [ 17664 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 20:39:49:966 ] [ 17664 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 20:39:49:966 ] [ 17664 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 20:39:49:966 ] [ 17664 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 20:39:49:966 ] [ 17664 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 20:39:49:966 ] [ 17664 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] GetTimeInSeconds : Time in Second : 1785769789
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 20:39:49:997 ] [ 17664 ] [INFO] Log close time: 2026-08-03 20:39:49:997
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] Log open time: 2026-08-03 22:55:25:576
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] **************************************************************************************
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] **************************************************************************************
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] **************************************************************************************
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] **************************************************************************************
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] **************************************************************************************
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] **************************************************************************************
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] Going to get token for session id 3 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 3024 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-03 22:55:25:576 ] [ 18552 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 22:55:25:576 ] [ 18552 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] ************************************************************************************* 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] ************************************************************************************** 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:25:576 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] WriteProcessDetails: Current Process ID 22192
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] deleted meta data version : 0
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] No pending collections.
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-03 22:55:25:592 ] [ 22064 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] **************************************************** 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO]  Source File Extn        :
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] Recusive                 :1
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] Readonly Files           :1
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] Hidden Files             :1
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] System files             :1
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] Hidden Files             :1
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] Continue on error        :0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] CreatedTime Option        :0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] CreatedTime Period        :0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] CreatedTO time Period     :0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ModifiedTime Option      :0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ModifiedTime Period      :0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] AccessedTime Option      :0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] AccessedTime Period      :0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] AccessedTO time Period   :0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] File Time Type           :0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ActionExtn               :8
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] **************************************************** 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] **************************************************************************************
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO] **************************************************************************************
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-03 22:55:25:607 ] [ 22064 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-03 22:55:25:857 ] [ 22064 ] [ERROR] JSON The file [ 2026-08-03 22:55:25:857 ] [ 22064 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-03 22:55:25:857 ] [ 22064 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 22:55:26:261 ] [ 22064 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-03 22:55:26:261 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:26:261 ] [ 22064 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-03 22:55:26:261 ] [ 22064 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-03 22:55:26:261 ] [ 22064 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 22:55:26:261 ] [ 22064 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-03 22:55:26:261 ] [ 22064 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 22:55:26:261 ] [ 22064 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-03 22:55:26:516 ] [ 22064 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [INFO] GetTimeInSeconds : Time in Second : 1785777926
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [INFO] GetTimeInSeconds : Time in Second : 1785777926
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 22:55:26:516 ] [ 22064 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-03 22:55:26:516 ] [ 22064 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-03 22:55:26:751 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 22:55:26:751 ] [ 22064 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-03 22:55:26:751 ] [ 22064 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-03 22:55:26:751 ] [ 22064 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-03 22:55:26:751 ] [ 22064 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-03 22:55:26:751 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 22:55:26:751 ] [ 22064 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-03 22:55:26:766 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 22:55:26:766 ] [ 22064 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-03 22:55:26:766 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 22:55:26:766 ] [ 22064 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-03 22:55:26:766 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 22:55:26:766 ] [ 22064 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-03 22:55:26:766 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-03 22:55:26:766 ] [ 22064 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-03 22:55:26:766 ] [ 22064 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-03 22:55:26:766 ] [ 22064 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-03 22:55:26:766 ] [ 22064 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-03 22:55:26:766 ] [ 22064 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-03 22:55:26:766 ] [ 22064 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] Refresh Policy Driver Check
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] Inside isDriverInstalled
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] GetTimeInSeconds : Time in Second : 1785777926
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-03 22:55:26:797 ] [ 22064 ] [INFO] Log close time: 2026-08-03 22:55:26:797
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] Log open time: 2026-08-04 00:08:10:939
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] **************************************************************************************
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] **************************************************************************************
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] **************************************************************************************
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] **************************************************************************************
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] **************************************************************************************
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] **************************************************************************************
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2404 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 00:08:10:939 ] [ 4272 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 00:08:10:939 ] [ 4272 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] ************************************************************************************* 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] ************************************************************************************** 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:10:939 ] [ 17876 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] WriteProcessDetails: Current Process ID 16536
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] deleted meta data version : 0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] No pending collections.
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] **************************************************** 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO]  Source File Extn        :
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Recusive                 :1
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Readonly Files           :1
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Hidden Files             :1
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] System files             :1
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Hidden Files             :1
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Continue on error        :0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] File Time Type           :0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ActionExtn               :8
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] **************************************************** 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] **************************************************************************************
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO] **************************************************************************************
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 00:08:10:955 ] [ 17876 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 00:08:10:986 ] [ 17876 ] [ERROR] JSON The file [ 2026-08-04 00:08:10:986 ] [ 17876 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 00:08:10:986 ] [ 17876 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 00:08:11:002 ] [ 17876 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] GetTimeInSeconds : Time in Second : 1785782291
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] GetTimeInSeconds : Time in Second : 1785782291
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 00:08:11:002 ] [ 17876 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 00:08:11:064 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 00:08:11:064 ] [ 17876 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 00:08:11:064 ] [ 17876 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 00:08:11:064 ] [ 17876 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 00:08:11:064 ] [ 17876 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 00:08:11:064 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 00:08:11:064 ] [ 17876 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 00:08:11:080 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 00:08:11:080 ] [ 17876 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 00:08:11:080 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 00:08:11:080 ] [ 17876 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 00:08:11:080 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 00:08:11:080 ] [ 17876 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 00:08:11:080 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 00:08:11:080 ] [ 17876 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 00:08:11:080 ] [ 17876 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 00:08:11:080 ] [ 17876 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 00:08:11:080 ] [ 17876 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 00:08:11:080 ] [ 17876 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 00:08:11:080 ] [ 17876 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] GetTimeInSeconds : Time in Second : 1785782291
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 00:08:11:111 ] [ 17876 ] [INFO] Log close time: 2026-08-04 00:08:11:111
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Log open time: 2026-08-04 01:28:51:113
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] **************************************************************************************
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] **************************************************************************************
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] **************************************************************************************
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] **************************************************************************************
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] **************************************************************************************
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] **************************************************************************************
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1116 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 01:28:51:113 ] [ 15052 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 01:28:51:113 ] [ 15052 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ************************************************************************************* 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ************************************************************************************** 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] WriteProcessDetails: Current Process ID 17528
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] deleted meta data version : 0
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] No pending collections.
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 01:28:51:113 ] [ 16720 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] **************************************************** 
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO]  Source File Extn        :
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] Recusive                 :1
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] Readonly Files           :1
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] Hidden Files             :1
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] System files             :1
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] Hidden Files             :1
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] Continue on error        :0
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 01:28:51:129 ] [ 16720 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] File Time Type           :0
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] ActionExtn               :8
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] **************************************************** 
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] **************************************************************************************
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO] **************************************************************************************
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 01:28:51:348 ] [ 16720 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 01:28:51:363 ] [ 16720 ] [ERROR] JSON The file [ 2026-08-04 01:28:51:363 ] [ 16720 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 01:28:51:363 ] [ 16720 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 01:28:51:772 ] [ 16720 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 01:28:51:772 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:772 ] [ 16720 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 01:28:51:772 ] [ 16720 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 01:28:51:772 ] [ 16720 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 01:28:51:772 ] [ 16720 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 01:28:51:772 ] [ 16720 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 01:28:51:772 ] [ 16720 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 01:28:51:992 ] [ 16720 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 01:28:51:992 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:51:992 ] [ 16720 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 01:28:51:992 ] [ 16720 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 01:28:51:992 ] [ 16720 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 01:28:51:992 ] [ 16720 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 01:28:51:992 ] [ 16720 ] [INFO] GetTimeInSeconds : Time in Second : 1785787131
[ 2026-08-04 01:28:51:992 ] [ 16720 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-04 01:28:52:323 ] [ 16720 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-04 01:28:52:323 ] [ 16720 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 01:28:52:323 ] [ 16720 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-04 01:28:52:323 ] [ 16720 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 01:28:52:385 ] [ 16720 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-04 01:28:52:648 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:52:648 ] [ 16720 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-04 01:28:52:648 ] [ 16720 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-04 01:28:52:648 ] [ 16720 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-04 01:28:52:648 ] [ 16720 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-04 01:28:52:648 ] [ 16720 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-04 01:28:52:648 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:28:52:648 ] [ 16720 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-04 01:28:52:648 ] [ 16720 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-04 01:29:13:694 ] [ 16720 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-04 01:29:13:694 ] [ 16720 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-04 01:29:34:741 ] [ 16720 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-04 01:29:34:741 ] [ 16720 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-04 01:29:34:741 ] [ 16720 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-04 01:29:34:741 ] [ 16720 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-04 01:29:34:757 ] [ 16720 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "256"
}
 
[ 2026-08-04 01:29:34:757 ] [ 16720 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-04 01:29:34:757 ] [ 16720 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-04 01:29:34:773 ] [ 16720 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-04 01:29:34:773 ] [ 16720 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-04 01:29:34:773 ] [ 16720 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-04 01:29:34:773 ] [ 16720 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-04 01:29:34:773 ] [ 16720 ] [INFO] Inside SetAuthentication 
[ 2026-08-04 01:29:34:788 ] [ 16720 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-04 01:29:34:788 ] [ 16720 ] [INFO] End of SetAuthentication 
[ 2026-08-04 01:29:34:788 ] [ 16720 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-04 01:29:34:820 ] [ 16720 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-04 01:29:34:820 ] [ 16720 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-04 01:29:34:851 ] [ 16720 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-04 01:29:34:851 ] [ 16720 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-04 01:29:34:866 ] [ 16720 ] [INFO] DeletePrivateKeys: Deleted using a22d71649ed1155f10d10dfde58ae57838e040afe090db41ad7b623d55cbd6acd912680fcec005b468212ced94f71546 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-04 01:29:34:866 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] GetTimeInSeconds : Time in Second : 1785787174
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] Last ME Data Posted time [ 1785787174 ] has been updated
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 01:29:34:882 ] [ 16720 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 01:29:34:902 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 01:29:34:902 ] [ 16720 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 01:29:34:902 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 01:29:34:902 ] [ 16720 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 01:29:34:902 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 01:29:34:902 ] [ 16720 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 01:29:34:902 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 01:29:34:902 ] [ 16720 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 01:29:34:902 ] [ 16720 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 01:29:34:902 ] [ 16720 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 01:29:34:902 ] [ 16720 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 01:29:34:902 ] [ 16720 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 01:29:34:902 ] [ 16720 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] GetTimeInSeconds : Time in Second : 1785787174
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 01:29:34:918 ] [ 16720 ] [INFO] Log close time: 2026-08-04 01:29:34:918
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Log open time: 2026-08-04 02:38:41:993
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] **************************************************************************************
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] **************************************************************************************
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] **************************************************************************************
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] **************************************************************************************
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] **************************************************************************************
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] **************************************************************************************
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2244 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 02:38:41:993 ] [ 4352 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 02:38:41:993 ] [ 4352 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] ************************************************************************************* 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] ************************************************************************************** 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] WriteProcessDetails: Current Process ID 15748
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] deleted meta data version : 0
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] No pending collections.
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 02:38:41:993 ] [ 21980 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] **************************************************** 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO]  Source File Extn        :
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] Recusive                 :1
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] Readonly Files           :1
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] Hidden Files             :1
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] System files             :1
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] Hidden Files             :1
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] Continue on error        :0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] File Time Type           :0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ActionExtn               :8
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] **************************************************** 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] **************************************************************************************
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO] **************************************************************************************
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 02:38:42:009 ] [ 21980 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 02:38:42:024 ] [ 21980 ] [ERROR] JSON The file [ 2026-08-04 02:38:42:024 ] [ 21980 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [ERROR] JSON The file [ 2026-08-04 02:38:42:024 ] [ 21980 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L_b��n��n�\usb_policy_history.json
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 02:38:42:024 ] [ 21980 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 02:38:42:040 ] [ 21980 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [INFO] GetTimeInSeconds : Time in Second : 1785791322
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [INFO] GetTimeInSeconds : Time in Second : 1785791322
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 02:38:42:040 ] [ 21980 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 02:38:42:040 ] [ 21980 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 02:38:42:087 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 02:38:42:087 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 02:38:42:087 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 02:38:42:087 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 02:38:42:087 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 02:38:42:087 ] [ 21980 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] GetTimeInSeconds : Time in Second : 1785791322
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 02:38:42:118 ] [ 21980 ] [INFO] Log close time: 2026-08-04 02:38:42:118
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Log open time: 2026-08-04 04:31:06:215
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] **************************************************************************************
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] **************************************************************************************
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] **************************************************************************************
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] **************************************************************************************
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] **************************************************************************************
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] **************************************************************************************
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1324 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 04:31:06:215 ] [ 17372 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 04:31:06:215 ] [ 17372 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ************************************************************************************* 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ************************************************************************************** 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] WriteProcessDetails: Current Process ID 20380
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] deleted meta data version : 0
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] No pending collections.
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 04:31:06:215 ] [ 21616 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] **************************************************** 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO]  Source File Extn        :
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] Recusive                 :1
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] Readonly Files           :1
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] Hidden Files             :1
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] System files             :1
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] Hidden Files             :1
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] Continue on error        :0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] File Time Type           :0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ActionExtn               :8
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] **************************************************** 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] **************************************************************************************
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO] **************************************************************************************
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 04:31:06:230 ] [ 21616 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 04:31:06:261 ] [ 21616 ] [ERROR] JSON The file [ 2026-08-04 04:31:06:261 ] [ 21616 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 04:31:06:261 ] [ 21616 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 04:31:06:555 ] [ 21616 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 04:31:06:555 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:555 ] [ 21616 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 04:31:06:555 ] [ 21616 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 04:31:06:555 ] [ 21616 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 04:31:06:555 ] [ 21616 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 04:31:06:555 ] [ 21616 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 04:31:06:555 ] [ 21616 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 04:31:06:836 ] [ 21616 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [INFO] GetTimeInSeconds : Time in Second : 1785798066
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [INFO] GetTimeInSeconds : Time in Second : 1785798066
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 04:31:06:836 ] [ 21616 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 04:31:06:836 ] [ 21616 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 04:31:06:868 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 04:31:06:868 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 04:31:06:868 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 04:31:06:868 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 04:31:06:868 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 04:31:06:868 ] [ 21616 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] GetTimeInSeconds : Time in Second : 1785798066
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 04:31:06:899 ] [ 21616 ] [INFO] Log close time: 2026-08-04 04:31:06:899
[ 2026-08-04 05:36:43:783 ] [ 13316 ] [INFO] Log open time: 2026-08-04 05:36:43:783
[ 2026-08-04 05:36:43:783 ] [ 13316 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 05:36:43:783 ] [ 13316 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 05:36:43:783 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-04 05:36:43:783 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 05:36:43:783 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 05:36:43:783 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-04 05:36:43:783 ] [ 13316 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 05:36:43:783 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-04 05:36:43:783 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2080 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 05:36:43:798 ] [ 17736 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 05:36:43:798 ] [ 17736 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ************************************************************************************* 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ************************************************************************************** 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] WriteProcessDetails: Current Process ID 20728
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] deleted meta data version : 0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] No pending collections.
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] **************************************************** 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO]  Source File Extn        :
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Recusive                 :1
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Readonly Files           :1
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Hidden Files             :1
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] System files             :1
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Hidden Files             :1
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Continue on error        :0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] File Time Type           :0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ActionExtn               :8
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] **************************************************** 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 05:36:43:798 ] [ 13316 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 05:36:43:814 ] [ 13316 ] [ERROR] JSON The file [ 2026-08-04 05:36:43:814 ] [ 13316 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 05:36:43:814 ] [ 13316 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 05:36:43:829 ] [ 13316 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] GetTimeInSeconds : Time in Second : 1785802003
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] GetTimeInSeconds : Time in Second : 1785802003
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 05:36:43:829 ] [ 13316 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 05:36:43:908 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 05:36:43:908 ] [ 13316 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 05:36:43:908 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 05:36:43:908 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 05:36:43:908 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 05:36:43:908 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 05:36:43:908 ] [ 13316 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 05:36:43:923 ] [ 13316 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 05:36:43:923 ] [ 13316 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] GetTimeInSeconds : Time in Second : 1785802003
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 05:36:43:939 ] [ 13316 ] [INFO] Log close time: 2026-08-04 05:36:43:939
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Log open time: 2026-08-04 07:23:51:084
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] **************************************************************************************
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] **************************************************************************************
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] **************************************************************************************
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] **************************************************************************************
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] **************************************************************************************
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] **************************************************************************************
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 828 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 07:23:51:084 ] [ 8564 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 07:23:51:084 ] [ 8564 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ************************************************************************************* 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ************************************************************************************** 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] WriteProcessDetails: Current Process ID 4712
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] deleted meta data version : 0
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] No pending collections.
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 07:23:51:084 ] [ 13520 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 07:23:51:099 ] [ 13520 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 07:23:51:099 ] [ 13520 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] **************************************************** 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO]  Source File Extn        :
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] Recusive                 :1
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] Readonly Files           :1
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] Hidden Files             :1
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] System files             :1
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] Hidden Files             :1
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] Continue on error        :0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] File Time Type           :0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ActionExtn               :8
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] **************************************************** 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] **************************************************************************************
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO] **************************************************************************************
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 07:23:51:304 ] [ 13520 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 07:23:51:325 ] [ 13520 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 07:23:51:325 ] [ 13520 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 07:23:51:325 ] [ 13520 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 07:23:51:325 ] [ 13520 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 07:23:51:325 ] [ 13520 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 07:23:51:325 ] [ 13520 ] [ERROR] JSON The file [ 2026-08-04 07:23:51:325 ] [ 13520 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 07:23:51:325 ] [ 13520 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 07:23:51:341 ] [ 13520 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] GetTimeInSeconds : Time in Second : 1785808431
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] GetTimeInSeconds : Time in Second : 1785808431
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 07:23:51:341 ] [ 13520 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 07:23:51:419 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 07:23:51:419 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 07:23:51:419 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 07:23:51:419 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 07:23:51:419 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 07:23:51:419 ] [ 13520 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] GetTimeInSeconds : Time in Second : 1785808431
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 07:23:51:450 ] [ 13520 ] [INFO] Log close time: 2026-08-04 07:23:51:450
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] Log open time: 2026-08-04 08:35:42:937
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] **************************************************************************************
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] **************************************************************************************
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] **************************************************************************************
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] **************************************************************************************
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] **************************************************************************************
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] **************************************************************************************
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2108 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 08:35:42:937 ] [ 20384 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 08:35:42:937 ] [ 20384 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] ************************************************************************************* 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] ************************************************************************************** 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:937 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] WriteProcessDetails: Current Process ID 7732
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] deleted meta data version : 0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] No pending collections.
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] **************************************************** 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO]  Source File Extn        :
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Recusive                 :1
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Readonly Files           :1
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Hidden Files             :1
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] System files             :1
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Hidden Files             :1
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Continue on error        :0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] File Time Type           :0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ActionExtn               :8
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] **************************************************** 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] **************************************************************************************
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO] **************************************************************************************
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 08:35:42:953 ] [ 7100 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 08:35:42:972 ] [ 7100 ] [ERROR] JSON The file [ 2026-08-04 08:35:42:972 ] [ 7100 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 08:35:42:972 ] [ 7100 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 08:35:42:988 ] [ 7100 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] GetTimeInSeconds : Time in Second : 1785812742
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] GetTimeInSeconds : Time in Second : 1785812742
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 08:35:42:988 ] [ 7100 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 08:35:43:019 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 08:35:43:019 ] [ 7100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 08:35:43:019 ] [ 7100 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 08:35:43:019 ] [ 7100 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 08:35:43:019 ] [ 7100 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 08:35:43:019 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 08:35:43:019 ] [ 7100 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 08:35:43:035 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 08:35:43:035 ] [ 7100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 08:35:43:035 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 08:35:43:035 ] [ 7100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 08:35:43:035 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 08:35:43:035 ] [ 7100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 08:35:43:035 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 08:35:43:035 ] [ 7100 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 08:35:43:035 ] [ 7100 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 08:35:43:035 ] [ 7100 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 08:35:43:035 ] [ 7100 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 08:35:43:035 ] [ 7100 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 08:35:43:035 ] [ 7100 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] GetTimeInSeconds : Time in Second : 1785812743
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 08:35:43:066 ] [ 7100 ] [INFO] Log close time: 2026-08-04 08:35:43:066
[ 2026-08-04 10:05:41:050 ] [ 20232 ] [INFO] Log open time: 2026-08-04 10:05:41:050
[ 2026-08-04 10:05:41:050 ] [ 20232 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 10:05:41:050 ] [ 20232 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] **************************************************************************************
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] **************************************************************************************
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] **************************************************************************************
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] **************************************************************************************
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] **************************************************************************************
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] **************************************************************************************
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2192 
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 10:05:41:065 ] [ 16564 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 10:05:41:065 ] [ 20232 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 10:05:41:065 ] [ 16564 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ************************************************************************************* 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ************************************************************************************** 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] WriteProcessDetails: Current Process ID 19736
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] deleted meta data version : 0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] No pending collections.
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] **************************************************** 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO]  Source File Extn        :
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Recusive                 :1
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Readonly Files           :1
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Hidden Files             :1
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] System files             :1
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Hidden Files             :1
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Continue on error        :0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] File Time Type           :0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ActionExtn               :8
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] **************************************************** 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] **************************************************************************************
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO] **************************************************************************************
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 10:05:41:081 ] [ 20232 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 10:05:41:112 ] [ 20232 ] [ERROR] JSON The file [ 2026-08-04 10:05:41:112 ] [ 20232 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 10:05:41:112 ] [ 20232 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] GetTimeInSeconds : Time in Second : 1785818141
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] GetTimeInSeconds : Time in Second : 1785818141
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 10:05:41:112 ] [ 20232 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 10:05:41:175 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 10:05:41:175 ] [ 20232 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 10:05:41:175 ] [ 20232 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 10:05:41:175 ] [ 20232 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 10:05:41:175 ] [ 20232 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 10:05:41:175 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 10:05:41:175 ] [ 20232 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 10:05:41:190 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 10:05:41:190 ] [ 20232 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 10:05:41:190 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 10:05:41:190 ] [ 20232 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 10:05:41:190 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 10:05:41:190 ] [ 20232 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 10:05:41:190 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 10:05:41:190 ] [ 20232 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 10:05:41:190 ] [ 20232 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 10:05:41:190 ] [ 20232 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 10:05:41:190 ] [ 20232 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 10:05:41:190 ] [ 20232 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 10:05:41:190 ] [ 20232 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] GetTimeInSeconds : Time in Second : 1785818141
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 10:05:41:206 ] [ 20232 ] [INFO] Log close time: 2026-08-04 10:05:41:206
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] Log open time: 2026-08-04 11:34:46:619
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] **************************************************************************************
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] **************************************************************************************
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] **************************************************************************************
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] **************************************************************************************
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] **************************************************************************************
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] **************************************************************************************
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2136 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 11:34:46:619 ] [ 18456 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 11:34:46:619 ] [ 18456 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] ************************************************************************************* 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] ************************************************************************************** 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:619 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] WriteProcessDetails: Current Process ID 12544
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] deleted meta data version : 0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] No pending collections.
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] **************************************************** 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO]  Source File Extn        :
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Recusive                 :1
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Readonly Files           :1
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Hidden Files             :1
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] System files             :1
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Hidden Files             :1
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Continue on error        :0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] File Time Type           :0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ActionExtn               :8
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] **************************************************** 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] **************************************************************************************
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO] **************************************************************************************
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 11:34:46:635 ] [ 20812 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 11:34:46:650 ] [ 20812 ] [ERROR] JSON The file [ 2026-08-04 11:34:46:650 ] [ 20812 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 11:34:46:650 ] [ 20812 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 11:34:46:666 ] [ 20812 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] GetTimeInSeconds : Time in Second : 1785823486
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] GetTimeInSeconds : Time in Second : 1785823486
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 11:34:46:666 ] [ 20812 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 11:34:46:713 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 11:34:46:713 ] [ 20812 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 11:34:46:713 ] [ 20812 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 11:34:46:713 ] [ 20812 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 11:34:46:713 ] [ 20812 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 11:34:46:713 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 11:34:46:713 ] [ 20812 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 11:34:46:728 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 11:34:46:728 ] [ 20812 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 11:34:46:728 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 11:34:46:728 ] [ 20812 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 11:34:46:728 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 11:34:46:728 ] [ 20812 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 11:34:46:728 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 11:34:46:728 ] [ 20812 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 11:34:46:728 ] [ 20812 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 11:34:46:728 ] [ 20812 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 11:34:46:728 ] [ 20812 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 11:34:46:728 ] [ 20812 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 11:34:46:728 ] [ 20812 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] GetTimeInSeconds : Time in Second : 1785823486
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 11:34:46:760 ] [ 20812 ] [INFO] Log close time: 2026-08-04 11:34:46:760
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] Log open time: 2026-08-04 13:04:44:184
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] **************************************************************************************
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] **************************************************************************************
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] **************************************************************************************
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] **************************************************************************************
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] **************************************************************************************
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] **************************************************************************************
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2112 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 13:04:44:184 ] [ 5408 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 13:04:44:184 ] [ 5408 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] ************************************************************************************* 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] ************************************************************************************** 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:184 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] WriteProcessDetails: Current Process ID 18592
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] deleted meta data version : 0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] No pending collections.
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] **************************************************** 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO]  Source File Extn        :
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Recusive                 :1
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Readonly Files           :1
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Hidden Files             :1
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] System files             :1
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Hidden Files             :1
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Continue on error        :0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] File Time Type           :0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ActionExtn               :8
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] **************************************************** 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] **************************************************************************************
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO] **************************************************************************************
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 13:04:44:200 ] [ 13176 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 13:04:44:215 ] [ 13176 ] [ERROR] JSON The file [ 2026-08-04 13:04:44:215 ] [ 13176 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [ERROR] JSON The file [ 2026-08-04 13:04:44:215 ] [ 13176 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�L��n��n�\usb_policy_history.json
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 13:04:44:215 ] [ 13176 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 13:04:44:231 ] [ 13176 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] GetTimeInSeconds : Time in Second : 1785828884
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] GetTimeInSeconds : Time in Second : 1785828884
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 13:04:44:231 ] [ 13176 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 13:04:44:262 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 13:04:44:262 ] [ 13176 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 13:04:44:262 ] [ 13176 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 13:04:44:262 ] [ 13176 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 13:04:44:262 ] [ 13176 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 13:04:44:262 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 13:04:44:262 ] [ 13176 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 13:04:44:278 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 13:04:44:278 ] [ 13176 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 13:04:44:278 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 13:04:44:278 ] [ 13176 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 13:04:44:278 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 13:04:44:278 ] [ 13176 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 13:04:44:278 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 13:04:44:278 ] [ 13176 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 13:04:44:278 ] [ 13176 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 13:04:44:278 ] [ 13176 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 13:04:44:278 ] [ 13176 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 13:04:44:278 ] [ 13176 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 13:04:44:278 ] [ 13176 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] GetTimeInSeconds : Time in Second : 1785828884
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 13:04:44:293 ] [ 13176 ] [INFO] Log close time: 2026-08-04 13:04:44:293
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Log open time: 2026-08-04 14:33:05:076
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] **************************************************************************************
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] **************************************************************************************
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] **************************************************************************************
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] **************************************************************************************
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] **************************************************************************************
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] **************************************************************************************
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 820 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 14:33:05:076 ] [ 14152 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 14:33:05:076 ] [ 14152 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ************************************************************************************* 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ************************************************************************************** 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] WriteProcessDetails: Current Process ID 732
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] deleted meta data version : 0
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] No pending collections.
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 14:33:05:076 ] [ 8424 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] **************************************************** 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO]  Source File Extn        :
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] Recusive                 :1
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] Readonly Files           :1
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] Hidden Files             :1
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] System files             :1
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] Hidden Files             :1
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] Continue on error        :0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] File Time Type           :0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ActionExtn               :8
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] **************************************************** 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] **************************************************************************************
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO] **************************************************************************************
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 14:33:05:092 ] [ 8424 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 14:33:05:107 ] [ 8424 ] [ERROR] JSON The file [ 2026-08-04 14:33:05:107 ] [ 8424 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [ERROR] JSON The file [ 2026-08-04 14:33:05:107 ] [ 8424 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L;����n��n�\usb_policy_history.json
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 14:33:05:107 ] [ 8424 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 14:33:05:123 ] [ 8424 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [INFO] GetTimeInSeconds : Time in Second : 1785834185
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [INFO] GetTimeInSeconds : Time in Second : 1785834185
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 14:33:05:123 ] [ 8424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 14:33:05:123 ] [ 8424 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 14:33:05:170 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 14:33:05:170 ] [ 8424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 14:33:05:170 ] [ 8424 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 14:33:05:170 ] [ 8424 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 14:33:05:170 ] [ 8424 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 14:33:05:170 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 14:33:05:170 ] [ 8424 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 14:33:05:185 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 14:33:05:185 ] [ 8424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 14:33:05:185 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 14:33:05:185 ] [ 8424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 14:33:05:185 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 14:33:05:185 ] [ 8424 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 14:33:05:185 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 14:33:05:185 ] [ 8424 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 14:33:05:185 ] [ 8424 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 14:33:05:185 ] [ 8424 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 14:33:05:185 ] [ 8424 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 14:33:05:185 ] [ 8424 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 14:33:05:185 ] [ 8424 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] GetTimeInSeconds : Time in Second : 1785834185
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 14:33:05:217 ] [ 8424 ] [INFO] Log close time: 2026-08-04 14:33:05:217
[ 2026-08-04 17:07:12:721 ] [ 2096 ] [INFO] Log open time: 2026-08-04 17:07:12:721
[ 2026-08-04 17:07:12:721 ] [ 2096 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 17:07:12:721 ] [ 2096 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 17:07:12:721 ] [ 2096 ] [INFO] **************************************************************************************
[ 2026-08-04 17:07:12:721 ] [ 2096 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] **************************************************************************************
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] **************************************************************************************
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] **************************************************************************************
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] **************************************************************************************
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] **************************************************************************************
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2180 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 17:07:12:736 ] [ 22460 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 17:07:12:736 ] [ 22460 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] ************************************************************************************* 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] ************************************************************************************** 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:12:736 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] WriteProcessDetails: Current Process ID 4064
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] deleted meta data version : 0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] No pending collections.
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] **************************************************** 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO]  Source File Extn        :
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Recusive                 :1
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Readonly Files           :1
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Hidden Files             :1
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] System files             :1
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Hidden Files             :1
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Continue on error        :0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] File Time Type           :0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ActionExtn               :8
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] **************************************************** 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] **************************************************************************************
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO] **************************************************************************************
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 17:07:12:752 ] [ 2096 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 17:07:12:783 ] [ 2096 ] [ERROR] JSON The file [ 2026-08-04 17:07:12:783 ] [ 2096 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 17:07:12:783 ] [ 2096 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 17:07:13:117 ] [ 2096 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 17:07:13:117 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:13:117 ] [ 2096 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 17:07:13:117 ] [ 2096 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 17:07:13:117 ] [ 2096 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 17:07:13:117 ] [ 2096 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 17:07:13:117 ] [ 2096 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 17:07:13:117 ] [ 2096 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 17:07:13:551 ] [ 2096 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [INFO] GetTimeInSeconds : Time in Second : 1785843433
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [INFO] GetTimeInSeconds : Time in Second : 1785843433
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:07:13:551 ] [ 2096 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 17:07:13:551 ] [ 2096 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 17:07:13:613 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:07:13:613 ] [ 2096 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 17:07:13:613 ] [ 2096 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 17:07:13:613 ] [ 2096 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 17:07:13:613 ] [ 2096 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 17:07:13:613 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:07:13:613 ] [ 2096 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 17:07:13:629 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:07:13:629 ] [ 2096 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 17:07:13:629 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:07:13:629 ] [ 2096 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 17:07:13:629 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:07:13:629 ] [ 2096 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 17:07:13:629 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:07:13:629 ] [ 2096 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 17:07:13:629 ] [ 2096 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 17:07:13:629 ] [ 2096 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 17:07:13:629 ] [ 2096 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 17:07:13:629 ] [ 2096 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 17:07:13:629 ] [ 2096 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] GetTimeInSeconds : Time in Second : 1785843433
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 17:07:13:658 ] [ 2096 ] [INFO] Log close time: 2026-08-04 17:07:13:658
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Log open time: 2026-08-04 17:32:51:943
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] **************************************************************************************
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] **************************************************************************************
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] **************************************************************************************
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] **************************************************************************************
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] **************************************************************************************
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] **************************************************************************************
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2204 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 17:32:51:943 ] [ 13344 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 17:32:51:943 ] [ 13344 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ************************************************************************************* 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ************************************************************************************** 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] WriteProcessDetails: Current Process ID 22004
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] deleted meta data version : 0
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] No pending collections.
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 17:32:51:943 ] [ 5964 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] **************************************************** 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO]  Source File Extn        :
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] Recusive                 :1
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] Readonly Files           :1
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] Hidden Files             :1
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] System files             :1
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] Hidden Files             :1
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] Continue on error        :0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] File Time Type           :0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ActionExtn               :8
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] **************************************************** 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] **************************************************************************************
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO] **************************************************************************************
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 17:32:51:959 ] [ 5964 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 17:32:51:974 ] [ 5964 ] [ERROR] JSON The file [ 2026-08-04 17:32:51:974 ] [ 5964 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [ERROR] JSON The file [ 2026-08-04 17:32:51:974 ] [ 5964 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��1��n��n�\usb_policy_history.json
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 17:32:51:974 ] [ 5964 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 17:32:51:990 ] [ 5964 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [INFO] GetTimeInSeconds : Time in Second : 1785844971
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [INFO] GetTimeInSeconds : Time in Second : 1785844971
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:32:51:990 ] [ 5964 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 17:32:51:990 ] [ 5964 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 17:32:52:061 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:32:52:061 ] [ 5964 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 17:32:52:061 ] [ 5964 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 17:32:52:061 ] [ 5964 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 17:32:52:061 ] [ 5964 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 17:32:52:061 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:32:52:061 ] [ 5964 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 17:32:52:076 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:32:52:076 ] [ 5964 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 17:32:52:076 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:32:52:076 ] [ 5964 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 17:32:52:076 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:32:52:076 ] [ 5964 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 17:32:52:076 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 17:32:52:076 ] [ 5964 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 17:32:52:076 ] [ 5964 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 17:32:52:076 ] [ 5964 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 17:32:52:076 ] [ 5964 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 17:32:52:076 ] [ 5964 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 17:32:52:076 ] [ 5964 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 17:32:52:107 ] [ 5964 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 17:32:52:107 ] [ 5964 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] GetTimeInSeconds : Time in Second : 1785844972
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 17:32:52:123 ] [ 5964 ] [INFO] Log close time: 2026-08-04 17:32:52:123
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Log open time: 2026-08-04 19:02:41:977
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] **************************************************************************************
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] **************************************************************************************
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] **************************************************************************************
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] **************************************************************************************
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] **************************************************************************************
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] **************************************************************************************
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2204 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 19:02:41:977 ] [ 20704 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 19:02:41:977 ] [ 20704 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ************************************************************************************* 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ************************************************************************************** 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] WriteProcessDetails: Current Process ID 21976
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] deleted meta data version : 0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] No pending collections.
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] **************************************************** 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO]  Source File Extn        :
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Recusive                 :1
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Readonly Files           :1
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Hidden Files             :1
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] System files             :1
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Hidden Files             :1
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Continue on error        :0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] File Time Type           :0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ActionExtn               :8
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] **************************************************** 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] **************************************************************************************
[ 2026-08-04 19:02:41:977 ] [ 13036 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 19:02:41:993 ] [ 13036 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 19:02:41:993 ] [ 13036 ] [INFO] **************************************************************************************
[ 2026-08-04 19:02:41:993 ] [ 13036 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 19:02:41:993 ] [ 13036 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 19:02:41:993 ] [ 13036 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] JSON The file [ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] JSON The file [ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�$d��n��n�\usb_policy_history.json
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] GetTimeInSeconds : Time in Second : 1785850362
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] GetTimeInSeconds : Time in Second : 1785850362
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 19:02:42:008 ] [ 13036 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 19:02:42:089 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 19:02:42:089 ] [ 13036 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 19:02:42:089 ] [ 13036 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 19:02:42:089 ] [ 13036 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 19:02:42:089 ] [ 13036 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 19:02:42:089 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 19:02:42:089 ] [ 13036 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 19:02:42:105 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 19:02:42:105 ] [ 13036 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 19:02:42:105 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 19:02:42:105 ] [ 13036 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 19:02:42:105 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 19:02:42:105 ] [ 13036 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 19:02:42:105 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 19:02:42:105 ] [ 13036 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 19:02:42:105 ] [ 13036 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 19:02:42:105 ] [ 13036 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 19:02:42:105 ] [ 13036 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 19:02:42:105 ] [ 13036 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 19:02:42:105 ] [ 13036 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] GetTimeInSeconds : Time in Second : 1785850362
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 19:02:42:120 ] [ 13036 ] [INFO] Log close time: 2026-08-04 19:02:42:120
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Log open time: 2026-08-04 20:31:43:912
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] **************************************************************************************
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] **************************************************************************************
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] **************************************************************************************
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] **************************************************************************************
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] **************************************************************************************
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] **************************************************************************************
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2148 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 20:31:43:912 ] [ 9020 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 20:31:43:912 ] [ 9020 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ************************************************************************************* 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ************************************************************************************** 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] WriteProcessDetails: Current Process ID 21876
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] deleted meta data version : 0
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] No pending collections.
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 20:31:43:912 ] [ 4000 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] **************************************************** 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO]  Source File Extn        :
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] Recusive                 :1
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] Readonly Files           :1
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] Hidden Files             :1
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] System files             :1
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] Hidden Files             :1
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] Continue on error        :0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] File Time Type           :0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ActionExtn               :8
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] **************************************************** 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] **************************************************************************************
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO] **************************************************************************************
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 20:31:43:928 ] [ 4000 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 20:31:43:944 ] [ 4000 ] [ERROR] JSON The file [ 2026-08-04 20:31:43:944 ] [ 4000 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 20:31:43:944 ] [ 4000 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 20:31:43:959 ] [ 4000 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [INFO] GetTimeInSeconds : Time in Second : 1785855703
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [INFO] GetTimeInSeconds : Time in Second : 1785855703
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 20:31:43:959 ] [ 4000 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 20:31:43:959 ] [ 4000 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 20:31:44:022 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 20:31:44:022 ] [ 4000 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 20:31:44:022 ] [ 4000 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 20:31:44:022 ] [ 4000 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 20:31:44:022 ] [ 4000 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 20:31:44:022 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 20:31:44:022 ] [ 4000 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 20:31:44:037 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 20:31:44:037 ] [ 4000 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 20:31:44:037 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 20:31:44:037 ] [ 4000 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 20:31:44:037 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 20:31:44:037 ] [ 4000 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 20:31:44:037 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 20:31:44:037 ] [ 4000 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 20:31:44:037 ] [ 4000 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 20:31:44:037 ] [ 4000 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 20:31:44:037 ] [ 4000 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 20:31:44:037 ] [ 4000 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 20:31:44:037 ] [ 4000 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] GetTimeInSeconds : Time in Second : 1785855704
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 20:31:44:069 ] [ 4000 ] [INFO] Log close time: 2026-08-04 20:31:44:069
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] Log open time: 2026-08-04 22:01:43:053
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] **************************************************************************************
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] **************************************************************************************
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] **************************************************************************************
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] **************************************************************************************
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] **************************************************************************************
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] **************************************************************************************
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2160 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 22:01:43:053 ] [ 15948 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 22:01:43:053 ] [ 15948 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] ************************************************************************************* 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] ************************************************************************************** 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:053 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] WriteProcessDetails: Current Process ID 20444
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] deleted meta data version : 0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] No pending collections.
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] **************************************************** 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO]  Source File Extn        :
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Recusive                 :1
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Readonly Files           :1
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Hidden Files             :1
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] System files             :1
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Hidden Files             :1
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Continue on error        :0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] File Time Type           :0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ActionExtn               :8
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] **************************************************** 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] **************************************************************************************
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO] **************************************************************************************
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 22:01:43:069 ] [ 15088 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 22:01:43:084 ] [ 15088 ] [ERROR] JSON The file [ 2026-08-04 22:01:43:084 ] [ 15088 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 22:01:43:084 ] [ 15088 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 22:01:43:099 ] [ 15088 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] GetTimeInSeconds : Time in Second : 1785861103
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] GetTimeInSeconds : Time in Second : 1785861103
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 22:01:43:099 ] [ 15088 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 22:01:43:171 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 22:01:43:171 ] [ 15088 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 22:01:43:171 ] [ 15088 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 22:01:43:171 ] [ 15088 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 22:01:43:171 ] [ 15088 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 22:01:43:171 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 22:01:43:171 ] [ 15088 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 22:01:43:186 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 22:01:43:186 ] [ 15088 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 22:01:43:186 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 22:01:43:186 ] [ 15088 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 22:01:43:186 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 22:01:43:186 ] [ 15088 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 22:01:43:186 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 22:01:43:186 ] [ 15088 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 22:01:43:186 ] [ 15088 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 22:01:43:186 ] [ 15088 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 22:01:43:186 ] [ 15088 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 22:01:43:186 ] [ 15088 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 22:01:43:186 ] [ 15088 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] GetTimeInSeconds : Time in Second : 1785861103
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 22:01:43:202 ] [ 15088 ] [INFO] Log close time: 2026-08-04 22:01:43:202
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Log open time: 2026-08-04 23:31:41:940
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] **************************************************************************************
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] **************************************************************************************
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] **************************************************************************************
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] **************************************************************************************
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] **************************************************************************************
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] **************************************************************************************
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Going to get token for session id 3 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2216 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-04 23:31:41:940 ] [ 17988 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 23:31:41:940 ] [ 17988 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ************************************************************************************* 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ************************************************************************************** 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] WriteProcessDetails: Current Process ID 7800
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] deleted meta data version : 0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] No pending collections.
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] **************************************************** 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO]  Source File Extn        :
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Recusive                 :1
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Readonly Files           :1
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Hidden Files             :1
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] System files             :1
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Hidden Files             :1
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] Continue on error        :0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] CreatedTime Option        :0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] CreatedTime Period        :0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] CreatedTO time Period     :0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ModifiedTime Option      :0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ModifiedTime Period      :0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] AccessedTime Option      :0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] AccessedTime Period      :0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] AccessedTO time Period   :0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] File Time Type           :0
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] ActionExtn               :8
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] **************************************************** 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-04 23:31:41:940 ] [ 15128 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] **************************************************************************************
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO] **************************************************************************************
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-04 23:31:41:955 ] [ 15128 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-04 23:31:41:971 ] [ 15128 ] [ERROR] JSON The file [ 2026-08-04 23:31:41:971 ] [ 15128 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-04 23:31:41:971 ] [ 15128 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] GetTimeInSeconds : Time in Second : 1785866501
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] GetTimeInSeconds : Time in Second : 1785866501
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-04 23:31:41:971 ] [ 15128 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-04 23:31:42:049 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 23:31:42:049 ] [ 15128 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-04 23:31:42:049 ] [ 15128 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-04 23:31:42:049 ] [ 15128 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-04 23:31:42:049 ] [ 15128 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-04 23:31:42:049 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 23:31:42:049 ] [ 15128 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-04 23:31:42:065 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 23:31:42:065 ] [ 15128 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-04 23:31:42:065 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 23:31:42:065 ] [ 15128 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-04 23:31:42:065 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 23:31:42:065 ] [ 15128 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-04 23:31:42:065 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-04 23:31:42:065 ] [ 15128 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-04 23:31:42:065 ] [ 15128 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-04 23:31:42:065 ] [ 15128 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-04 23:31:42:065 ] [ 15128 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-04 23:31:42:065 ] [ 15128 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-04 23:31:42:065 ] [ 15128 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] Refresh Policy Driver Check
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] Inside isDriverInstalled
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] GetTimeInSeconds : Time in Second : 1785866502
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-04 23:31:42:080 ] [ 15128 ] [INFO] Log close time: 2026-08-04 23:31:42:080
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Log open time: 2026-08-05 01:00:44:921
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] **************************************************************************************
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] **************************************************************************************
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] **************************************************************************************
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] **************************************************************************************
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] **************************************************************************************
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] **************************************************************************************
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2112 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 01:00:44:921 ] [ 16364 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 01:00:44:921 ] [ 16364 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ************************************************************************************* 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ************************************************************************************** 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] WriteProcessDetails: Current Process ID 8040
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] deleted meta data version : 0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] No pending collections.
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] **************************************************** 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO]  Source File Extn        :
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Recusive                 :1
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Readonly Files           :1
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Hidden Files             :1
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] System files             :1
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Hidden Files             :1
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Continue on error        :0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] File Time Type           :0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ActionExtn               :8
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] **************************************************** 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] **************************************************************************************
[ 2026-08-05 01:00:44:921 ] [ 21700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 01:00:44:937 ] [ 21700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 01:00:44:937 ] [ 21700 ] [INFO] **************************************************************************************
[ 2026-08-05 01:00:44:937 ] [ 21700 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 01:00:44:937 ] [ 21700 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 01:00:44:937 ] [ 21700 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 01:00:44:953 ] [ 21700 ] [ERROR] JSON The file [ 2026-08-05 01:00:44:953 ] [ 21700 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 01:00:44:953 ] [ 21700 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 01:00:45:170 ] [ 21700 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 01:00:45:170 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:45:170 ] [ 21700 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 01:00:45:170 ] [ 21700 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 01:00:45:170 ] [ 21700 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 01:00:45:170 ] [ 21700 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 01:00:45:170 ] [ 21700 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 01:00:45:170 ] [ 21700 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 01:00:45:373 ] [ 21700 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [INFO] GetTimeInSeconds : Time in Second : 1785871845
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [INFO] GetTimeInSeconds : Time in Second : 1785871845
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 01:00:45:373 ] [ 21700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 01:00:45:373 ] [ 21700 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 01:00:45:404 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 01:00:45:404 ] [ 21700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 01:00:45:404 ] [ 21700 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 01:00:45:404 ] [ 21700 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 01:00:45:404 ] [ 21700 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 01:00:45:404 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 01:00:45:404 ] [ 21700 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 01:00:45:420 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 01:00:45:420 ] [ 21700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 01:00:45:420 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 01:00:45:420 ] [ 21700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 01:00:45:420 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 01:00:45:420 ] [ 21700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 01:00:45:420 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 01:00:45:420 ] [ 21700 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 01:00:45:420 ] [ 21700 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 01:00:45:420 ] [ 21700 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 01:00:45:420 ] [ 21700 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 01:00:45:420 ] [ 21700 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 01:00:45:420 ] [ 21700 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] GetTimeInSeconds : Time in Second : 1785871845
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 01:00:45:451 ] [ 21700 ] [INFO] Log close time: 2026-08-05 01:00:45:451
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Log open time: 2026-08-05 02:30:41:890
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] **************************************************************************************
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] **************************************************************************************
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] **************************************************************************************
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] **************************************************************************************
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] **************************************************************************************
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] **************************************************************************************
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2112 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 02:30:41:890 ] [ 14276 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 02:30:41:890 ] [ 14276 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ************************************************************************************* 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ************************************************************************************** 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] WriteProcessDetails: Current Process ID 13984
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] deleted meta data version : 0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] No pending collections.
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] **************************************************** 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO]  Source File Extn        :
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Recusive                 :1
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Readonly Files           :1
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Hidden Files             :1
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] System files             :1
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Hidden Files             :1
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] Continue on error        :0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] File Time Type           :0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ActionExtn               :8
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] **************************************************** 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 02:30:41:890 ] [ 9276 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 02:30:41:906 ] [ 9276 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 02:30:41:906 ] [ 9276 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 02:30:41:906 ] [ 9276 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 02:30:41:906 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:906 ] [ 9276 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 02:30:41:906 ] [ 9276 ] [INFO] **************************************************************************************
[ 2026-08-05 02:30:41:906 ] [ 9276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 02:30:41:906 ] [ 9276 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 02:30:41:906 ] [ 9276 ] [INFO] **************************************************************************************
[ 2026-08-05 02:30:41:906 ] [ 9276 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 02:30:41:906 ] [ 9276 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 02:30:41:906 ] [ 9276 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 02:30:41:921 ] [ 9276 ] [ERROR] JSON The file [ 2026-08-05 02:30:41:921 ] [ 9276 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [ERROR] JSON The file [ 2026-08-05 02:30:41:921 ] [ 9276 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�jm{��n��n�\usb_policy_history.json
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 02:30:41:921 ] [ 9276 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] GetTimeInSeconds : Time in Second : 1785877241
[ 2026-08-05 02:30:41:921 ] [ 9276 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-05 02:30:42:031 ] [ 9276 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-05 02:30:42:031 ] [ 9276 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 02:30:42:031 ] [ 9276 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-05 02:30:42:031 ] [ 9276 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 02:30:42:109 ] [ 9276 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-05 02:30:42:258 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:42:258 ] [ 9276 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-05 02:30:42:258 ] [ 9276 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-05 02:30:42:258 ] [ 9276 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-05 02:30:42:258 ] [ 9276 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-05 02:30:42:258 ] [ 9276 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-05 02:30:42:258 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:30:42:258 ] [ 9276 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-05 02:30:42:258 ] [ 9276 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-05 02:31:03:291 ] [ 9276 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-05 02:31:03:291 ] [ 9276 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-05 02:31:24:318 ] [ 9276 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-05 02:31:24:318 ] [ 9276 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-05 02:31:24:318 ] [ 9276 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-05 02:31:24:318 ] [ 9276 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-05 02:31:24:318 ] [ 9276 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "257"
}
 
[ 2026-08-05 02:31:24:318 ] [ 9276 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-05 02:31:24:318 ] [ 9276 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-05 02:31:24:333 ] [ 9276 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-05 02:31:24:333 ] [ 9276 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-05 02:31:24:333 ] [ 9276 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-05 02:31:24:333 ] [ 9276 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-05 02:31:24:333 ] [ 9276 ] [INFO] Inside SetAuthentication 
[ 2026-08-05 02:31:24:333 ] [ 9276 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-05 02:31:24:333 ] [ 9276 ] [INFO] End of SetAuthentication 
[ 2026-08-05 02:31:24:333 ] [ 9276 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-05 02:31:24:380 ] [ 9276 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-05 02:31:24:380 ] [ 9276 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-05 02:31:24:427 ] [ 9276 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-05 02:31:24:427 ] [ 9276 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-05 02:31:24:443 ] [ 9276 ] [INFO] DeletePrivateKeys: Deleted using 04d15a9592f0836d71fa9b1d239e8d0865f4e955bc9708acb6c067288c4bf2580c89d4306b7dbc81cff5b3b9b66ebc0f KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-05 02:31:24:443 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:31:24:443 ] [ 9276 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] GetTimeInSeconds : Time in Second : 1785877284
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] Last ME Data Posted time [ 1785877284 ] has been updated
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 02:31:24:458 ] [ 9276 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 02:31:24:474 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 02:31:24:474 ] [ 9276 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 02:31:24:474 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 02:31:24:474 ] [ 9276 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 02:31:24:474 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 02:31:24:474 ] [ 9276 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 02:31:24:474 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 02:31:24:474 ] [ 9276 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 02:31:24:474 ] [ 9276 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 02:31:24:474 ] [ 9276 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 02:31:24:474 ] [ 9276 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 02:31:24:474 ] [ 9276 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 02:31:24:474 ] [ 9276 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] GetTimeInSeconds : Time in Second : 1785877284
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 02:31:24:489 ] [ 9276 ] [INFO] Log close time: 2026-08-05 02:31:24:489
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] Log open time: 2026-08-05 03:59:43:045
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2052 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 03:59:43:045 ] [ 19472 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 03:59:43:045 ] [ 19472 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] ************************************************************************************* 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] ************************************************************************************** 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:045 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] WriteProcessDetails: Current Process ID 17836
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] deleted meta data version : 0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] No pending collections.
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] **************************************************** 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO]  Source File Extn        :
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Recusive                 :1
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Readonly Files           :1
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Hidden Files             :1
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] System files             :1
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Hidden Files             :1
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Continue on error        :0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] File Time Type           :0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ActionExtn               :8
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] **************************************************** 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 03:59:43:060 ] [ 20692 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 03:59:43:076 ] [ 20692 ] [ERROR] JSON The file [ 2026-08-05 03:59:43:076 ] [ 20692 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [ERROR] JSON The file [ 2026-08-05 03:59:43:076 ] [ 20692 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�0J��n��n�\usb_policy_history.json
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 03:59:43:076 ] [ 20692 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 03:59:43:091 ] [ 20692 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] GetTimeInSeconds : Time in Second : 1785882583
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] GetTimeInSeconds : Time in Second : 1785882583
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 03:59:43:091 ] [ 20692 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 03:59:43:123 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 03:59:43:123 ] [ 20692 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 03:59:43:123 ] [ 20692 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 03:59:43:123 ] [ 20692 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 03:59:43:123 ] [ 20692 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 03:59:43:123 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 03:59:43:123 ] [ 20692 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 03:59:43:138 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 03:59:43:138 ] [ 20692 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 03:59:43:138 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 03:59:43:138 ] [ 20692 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 03:59:43:138 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 03:59:43:138 ] [ 20692 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 03:59:43:138 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 03:59:43:138 ] [ 20692 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 03:59:43:138 ] [ 20692 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 03:59:43:138 ] [ 20692 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 03:59:43:138 ] [ 20692 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 03:59:43:138 ] [ 20692 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 03:59:43:138 ] [ 20692 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] GetTimeInSeconds : Time in Second : 1785882583
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 03:59:43:157 ] [ 20692 ] [INFO] Log close time: 2026-08-05 03:59:43:157
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] Log open time: 2026-08-05 05:29:41:173
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] **************************************************************************************
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] **************************************************************************************
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] **************************************************************************************
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] **************************************************************************************
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] **************************************************************************************
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] **************************************************************************************
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2168 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 05:29:41:173 ] [ 10692 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 05:29:41:173 ] [ 10692 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] ************************************************************************************* 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] ************************************************************************************** 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 05:29:41:173 ] [ 22048 ] [INFO] WriteProcessDetails: Current Process ID 22124
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] deleted meta data version : 0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] No pending collections.
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] **************************************************** 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO]  Source File Extn        :
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Recusive                 :1
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Readonly Files           :1
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Hidden Files             :1
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] System files             :1
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Hidden Files             :1
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Continue on error        :0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] File Time Type           :0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ActionExtn               :8
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] **************************************************** 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] **************************************************************************************
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO] **************************************************************************************
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 05:29:41:188 ] [ 22048 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 05:29:41:204 ] [ 22048 ] [ERROR] JSON The file [ 2026-08-05 05:29:41:204 ] [ 22048 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [ERROR] JSON The file [ 2026-08-05 05:29:41:204 ] [ 22048 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�P���n��n�\usb_policy_history.json
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 05:29:41:204 ] [ 22048 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 05:29:41:485 ] [ 22048 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 05:29:41:485 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:485 ] [ 22048 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 05:29:41:485 ] [ 22048 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 05:29:41:485 ] [ 22048 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 05:29:41:485 ] [ 22048 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 05:29:41:485 ] [ 22048 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 05:29:41:485 ] [ 22048 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 05:29:41:721 ] [ 22048 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [INFO] GetTimeInSeconds : Time in Second : 1785887981
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [INFO] GetTimeInSeconds : Time in Second : 1785887981
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 05:29:41:721 ] [ 22048 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 05:29:41:721 ] [ 22048 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 05:29:41:770 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 05:29:41:770 ] [ 22048 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 05:29:41:770 ] [ 22048 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 05:29:41:770 ] [ 22048 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 05:29:41:770 ] [ 22048 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 05:29:41:770 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 05:29:41:770 ] [ 22048 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 05:29:41:785 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 05:29:41:785 ] [ 22048 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 05:29:41:785 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 05:29:41:785 ] [ 22048 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 05:29:41:785 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 05:29:41:785 ] [ 22048 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 05:29:41:785 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 05:29:41:785 ] [ 22048 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 05:29:41:785 ] [ 22048 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 05:29:41:785 ] [ 22048 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 05:29:41:785 ] [ 22048 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 05:29:41:785 ] [ 22048 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 05:29:41:785 ] [ 22048 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 05:29:41:801 ] [ 22048 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 05:29:41:801 ] [ 22048 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 05:29:41:801 ] [ 22048 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 05:29:41:801 ] [ 22048 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 05:29:41:801 ] [ 22048 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 05:29:41:801 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 05:29:41:801 ] [ 22048 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 05:29:41:801 ] [ 22048 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 05:29:41:801 ] [ 22048 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 05:29:41:816 ] [ 22048 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 05:29:41:816 ] [ 22048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 05:29:41:816 ] [ 22048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 05:29:41:816 ] [ 22048 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 05:29:41:816 ] [ 22048 ] [INFO] GetTimeInSeconds : Time in Second : 1785887981
[ 2026-08-05 05:29:41:816 ] [ 22048 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 05:29:41:816 ] [ 22048 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 05:29:41:816 ] [ 22048 ] [INFO] Log close time: 2026-08-05 05:29:41:816
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] Log open time: 2026-08-05 07:41:47:195
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] **************************************************************************************
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] **************************************************************************************
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] **************************************************************************************
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] **************************************************************************************
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] **************************************************************************************
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] **************************************************************************************
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2948 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 07:41:47:195 ] [ 7312 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 07:41:47:195 ] [ 7312 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] ************************************************************************************* 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] ************************************************************************************** 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:195 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] WriteProcessDetails: Current Process ID 888
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] deleted meta data version : 0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] No pending collections.
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] **************************************************** 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO]  Source File Extn        :
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Recusive                 :1
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Readonly Files           :1
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Hidden Files             :1
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] System files             :1
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Hidden Files             :1
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Continue on error        :0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] File Time Type           :0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ActionExtn               :8
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] **************************************************** 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] **************************************************************************************
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO] **************************************************************************************
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 07:41:47:226 ] [ 2784 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 07:41:47:258 ] [ 2784 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 07:41:47:258 ] [ 2784 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 07:41:47:258 ] [ 2784 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 07:41:47:258 ] [ 2784 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 07:41:47:258 ] [ 2784 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 07:41:47:258 ] [ 2784 ] [ERROR] JSON The file [ 2026-08-05 07:41:47:258 ] [ 2784 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [ERROR] JSON The file [ 2026-08-05 07:41:47:273 ] [ 2784 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L����n��n�\usb_policy_history.json
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 07:41:47:273 ] [ 2784 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 07:41:47:533 ] [ 2784 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 07:41:47:533 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:533 ] [ 2784 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 07:41:47:533 ] [ 2784 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 07:41:47:533 ] [ 2784 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 07:41:47:533 ] [ 2784 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 07:41:47:533 ] [ 2784 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 07:41:47:533 ] [ 2784 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 07:41:47:758 ] [ 2784 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [INFO] GetTimeInSeconds : Time in Second : 1785895907
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [INFO] GetTimeInSeconds : Time in Second : 1785895907
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 07:41:47:758 ] [ 2784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 07:41:47:758 ] [ 2784 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 07:41:47:867 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 07:41:47:867 ] [ 2784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 07:41:47:867 ] [ 2784 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 07:41:47:867 ] [ 2784 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 07:41:47:867 ] [ 2784 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 07:41:47:867 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 07:41:47:867 ] [ 2784 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 07:41:47:882 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 07:41:47:882 ] [ 2784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 07:41:47:882 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 07:41:47:882 ] [ 2784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 07:41:47:882 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 07:41:47:882 ] [ 2784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 07:41:47:882 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 07:41:47:882 ] [ 2784 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 07:41:47:882 ] [ 2784 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 07:41:47:882 ] [ 2784 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 07:41:47:882 ] [ 2784 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 07:41:47:882 ] [ 2784 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 07:41:47:882 ] [ 2784 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] GetTimeInSeconds : Time in Second : 1785895907
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 07:41:47:914 ] [ 2784 ] [INFO] Log close time: 2026-08-05 07:41:47:914
[ 2026-08-05 09:20:55:476 ] [ 21192 ] [INFO] Log open time: 2026-08-05 09:20:55:476
[ 2026-08-05 09:20:55:476 ] [ 21192 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 09:20:55:476 ] [ 21192 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 09:20:55:476 ] [ 21192 ] [INFO] **************************************************************************************
[ 2026-08-05 09:20:55:476 ] [ 21192 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 09:20:55:476 ] [ 21192 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 09:20:55:476 ] [ 21192 ] [INFO] **************************************************************************************
[ 2026-08-05 09:20:55:476 ] [ 21192 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 09:20:55:476 ] [ 21192 ] [INFO] **************************************************************************************
[ 2026-08-05 09:20:55:476 ] [ 21192 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] **************************************************************************************
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] **************************************************************************************
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] **************************************************************************************
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2132 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 09:20:55:492 ] [ 21844 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 09:20:55:492 ] [ 21844 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] ************************************************************************************* 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] ************************************************************************************** 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:492 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] WriteProcessDetails: Current Process ID 13960
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] deleted meta data version : 0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] No pending collections.
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] **************************************************** 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO]  Source File Extn        :
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Recusive                 :1
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Readonly Files           :1
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Hidden Files             :1
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] System files             :1
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Hidden Files             :1
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Continue on error        :0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] File Time Type           :0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ActionExtn               :8
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] **************************************************** 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] **************************************************************************************
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO] **************************************************************************************
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 09:20:55:507 ] [ 21192 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 09:20:55:539 ] [ 21192 ] [ERROR] JSON The file [ 2026-08-05 09:20:55:539 ] [ 21192 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [ERROR] JSON The file [ 2026-08-05 09:20:55:539 ] [ 21192 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LQ�c\usb_policy_history.json
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 09:20:55:539 ] [ 21192 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 09:20:55:801 ] [ 21192 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 09:20:55:801 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:55:801 ] [ 21192 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 09:20:55:801 ] [ 21192 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 09:20:55:801 ] [ 21192 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 09:20:55:801 ] [ 21192 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 09:20:55:801 ] [ 21192 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 09:20:55:801 ] [ 21192 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 09:20:56:227 ] [ 21192 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [INFO] GetTimeInSeconds : Time in Second : 1785901856
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [INFO] GetTimeInSeconds : Time in Second : 1785901856
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 09:20:56:227 ] [ 21192 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 09:20:56:227 ] [ 21192 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 09:20:56:242 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 09:20:56:242 ] [ 21192 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 09:20:56:242 ] [ 21192 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 09:20:56:242 ] [ 21192 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 09:20:56:242 ] [ 21192 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 09:20:56:242 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 09:20:56:242 ] [ 21192 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 09:20:56:258 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 09:20:56:258 ] [ 21192 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 09:20:56:258 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 09:20:56:258 ] [ 21192 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 09:20:56:258 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 09:20:56:258 ] [ 21192 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 09:20:56:258 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 09:20:56:258 ] [ 21192 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 09:20:56:258 ] [ 21192 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 09:20:56:258 ] [ 21192 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 09:20:56:258 ] [ 21192 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 09:20:56:258 ] [ 21192 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 09:20:56:258 ] [ 21192 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] GetTimeInSeconds : Time in Second : 1785901856
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 09:20:56:289 ] [ 21192 ] [INFO] Log close time: 2026-08-05 09:20:56:289
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Log open time: 2026-08-05 10:12:36:435
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] **************************************************************************************
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] **************************************************************************************
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] **************************************************************************************
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] **************************************************************************************
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] **************************************************************************************
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] **************************************************************************************
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2012 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 848 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 848 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ************************************************************************************* 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ************************************************************************************** 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] WriteProcessDetails: Current Process ID 22008
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] deleted meta data version : 0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] No pending collections.
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] **************************************************** 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO]  Source File Extn        :
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Recusive                 :1
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Readonly Files           :1
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Hidden Files             :1
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] System files             :1
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Hidden Files             :1
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Continue on error        :0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] File Time Type           :0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ActionExtn               :8
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] **************************************************** 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] **************************************************************************************
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO] **************************************************************************************
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 10:12:36:435 ] [ 21448 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 10:12:36:466 ] [ 21448 ] [ERROR] JSON The file [ 2026-08-05 10:12:36:466 ] [ 21448 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 10:12:36:466 ] [ 21448 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] GetTimeInSeconds : Time in Second : 1785904956
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] GetTimeInSeconds : Time in Second : 1785904956
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 10:12:36:466 ] [ 21448 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 10:12:36:544 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 10:12:36:544 ] [ 21448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 10:12:36:544 ] [ 21448 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 10:12:36:544 ] [ 21448 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 10:12:36:544 ] [ 21448 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 10:12:36:544 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 10:12:36:544 ] [ 21448 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 10:12:36:559 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 10:12:36:559 ] [ 21448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 10:12:36:559 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 10:12:36:559 ] [ 21448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 10:12:36:559 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 10:12:36:559 ] [ 21448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 10:12:36:559 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 10:12:36:559 ] [ 21448 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 10:12:36:559 ] [ 21448 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 10:12:36:559 ] [ 21448 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 10:12:36:559 ] [ 21448 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 10:12:36:559 ] [ 21448 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 10:12:36:559 ] [ 21448 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] GetTimeInSeconds : Time in Second : 1785904956
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 10:12:36:599 ] [ 21448 ] [INFO] Log close time: 2026-08-05 10:12:36:599
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Log open time: 2026-08-05 11:27:43:756
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] **************************************************************************************
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] **************************************************************************************
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] **************************************************************************************
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] **************************************************************************************
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] **************************************************************************************
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] **************************************************************************************
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2252 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 11:27:43:756 ] [ 8052 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 11:27:43:756 ] [ 8052 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ************************************************************************************* 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ************************************************************************************** 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] WriteProcessDetails: Current Process ID 15880
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] deleted meta data version : 0
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] No pending collections.
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 11:27:43:756 ] [ 15436 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] **************************************************** 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO]  Source File Extn        :
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] Recusive                 :1
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] Readonly Files           :1
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] Hidden Files             :1
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] System files             :1
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] Hidden Files             :1
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] Continue on error        :0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] File Time Type           :0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ActionExtn               :8
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] **************************************************** 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] **************************************************************************************
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO] **************************************************************************************
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 11:27:43:771 ] [ 15436 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 11:27:43:787 ] [ 15436 ] [ERROR] JSON The file [ 2026-08-05 11:27:43:787 ] [ 15436 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 11:27:43:787 ] [ 15436 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 11:27:43:803 ] [ 15436 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [INFO] GetTimeInSeconds : Time in Second : 1785909463
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [INFO] GetTimeInSeconds : Time in Second : 1785909463
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 11:27:43:803 ] [ 15436 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 11:27:43:803 ] [ 15436 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 11:27:43:856 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 11:27:43:856 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 11:27:43:856 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 11:27:43:856 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 11:27:43:856 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 11:27:43:856 ] [ 15436 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] GetTimeInSeconds : Time in Second : 1785909463
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 11:27:43:888 ] [ 15436 ] [INFO] Log close time: 2026-08-05 11:27:43:888
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Log open time: 2026-08-05 12:56:43:132
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] **************************************************************************************
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] **************************************************************************************
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] **************************************************************************************
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] **************************************************************************************
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] **************************************************************************************
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] **************************************************************************************
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2136 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 12:56:43:132 ] [ 17368 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 12:56:43:132 ] [ 17368 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] ************************************************************************************* 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] ************************************************************************************** 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] WriteProcessDetails: Current Process ID 22064
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] deleted meta data version : 0
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] No pending collections.
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 12:56:43:132 ] [ 21528 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] **************************************************** 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO]  Source File Extn        :
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] Recusive                 :1
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] Readonly Files           :1
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] Hidden Files             :1
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] System files             :1
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] Hidden Files             :1
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] Continue on error        :0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] File Time Type           :0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ActionExtn               :8
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] **************************************************** 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] **************************************************************************************
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO] **************************************************************************************
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 12:56:43:148 ] [ 21528 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 12:56:43:163 ] [ 21528 ] [ERROR] JSON The file [ 2026-08-05 12:56:43:163 ] [ 21528 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [ERROR] JSON The file [ 2026-08-05 12:56:43:163 ] [ 21528 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L(�J��n��n�\usb_policy_history.json
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 12:56:43:163 ] [ 21528 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 12:56:43:179 ] [ 21528 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] GetTimeInSeconds : Time in Second : 1785914803
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] GetTimeInSeconds : Time in Second : 1785914803
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 12:56:43:179 ] [ 21528 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 12:56:43:210 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 12:56:43:210 ] [ 21528 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 12:56:43:210 ] [ 21528 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 12:56:43:210 ] [ 21528 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 12:56:43:210 ] [ 21528 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 12:56:43:210 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 12:56:43:210 ] [ 21528 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 12:56:43:226 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 12:56:43:226 ] [ 21528 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 12:56:43:226 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 12:56:43:226 ] [ 21528 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 12:56:43:226 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 12:56:43:226 ] [ 21528 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 12:56:43:226 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 12:56:43:226 ] [ 21528 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 12:56:43:226 ] [ 21528 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 12:56:43:226 ] [ 21528 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 12:56:43:226 ] [ 21528 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 12:56:43:226 ] [ 21528 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 12:56:43:226 ] [ 21528 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] GetTimeInSeconds : Time in Second : 1785914803
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 12:56:43:248 ] [ 21528 ] [INFO] Log close time: 2026-08-05 12:56:43:248
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Log open time: 2026-08-05 14:24:12:642
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] **************************************************************************************
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] **************************************************************************************
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] **************************************************************************************
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] **************************************************************************************
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] **************************************************************************************
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] **************************************************************************************
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2140 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 16200 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 14:24:12:642 ] [ 16200 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ************************************************************************************* 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ************************************************************************************** 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] WriteProcessDetails: Current Process ID 9484
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] deleted meta data version : 0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] No pending collections.
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] **************************************************** 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO]  Source File Extn        :
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Recusive                 :1
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Readonly Files           :1
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Hidden Files             :1
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] System files             :1
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Hidden Files             :1
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Continue on error        :0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] File Time Type           :0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ActionExtn               :8
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] **************************************************** 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] **************************************************************************************
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO] **************************************************************************************
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 14:24:12:642 ] [ 14924 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 14:24:12:674 ] [ 14924 ] [ERROR] JSON The file [ 2026-08-05 14:24:12:674 ] [ 14924 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 14:24:12:674 ] [ 14924 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] GetTimeInSeconds : Time in Second : 1785920052
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] GetTimeInSeconds : Time in Second : 1785920052
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 14:24:12:674 ] [ 14924 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 14:24:12:736 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 14:24:12:736 ] [ 14924 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 14:24:12:736 ] [ 14924 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 14:24:12:736 ] [ 14924 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 14:24:12:736 ] [ 14924 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 14:24:12:736 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 14:24:12:736 ] [ 14924 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 14:24:12:736 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 14:24:12:736 ] [ 14924 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 14:24:12:736 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 14:24:12:736 ] [ 14924 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 14:24:12:736 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 14:24:12:736 ] [ 14924 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 14:24:12:736 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 14:24:12:736 ] [ 14924 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 14:24:12:736 ] [ 14924 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 14:24:12:736 ] [ 14924 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 14:24:12:752 ] [ 14924 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 14:24:12:752 ] [ 14924 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 14:24:12:752 ] [ 14924 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] GetTimeInSeconds : Time in Second : 1785920052
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 14:24:12:767 ] [ 14924 ] [INFO] Log close time: 2026-08-05 14:24:12:767
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] Log open time: 2026-08-05 15:54:08:989
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] **************************************************************************************
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] **************************************************************************************
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] **************************************************************************************
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] **************************************************************************************
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] **************************************************************************************
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] **************************************************************************************
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2172 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 15:54:08:989 ] [ 10508 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 15:54:08:989 ] [ 10508 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] ************************************************************************************* 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] ************************************************************************************** 
[ 2026-08-05 15:54:08:989 ] [ 18396 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] WriteProcessDetails: Current Process ID 21700
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] deleted meta data version : 0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] No pending collections.
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] **************************************************** 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO]  Source File Extn        :
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Recusive                 :1
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Readonly Files           :1
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Hidden Files             :1
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] System files             :1
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Hidden Files             :1
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Continue on error        :0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] File Time Type           :0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ActionExtn               :8
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] **************************************************** 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] **************************************************************************************
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO] **************************************************************************************
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 15:54:09:005 ] [ 18396 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 15:54:09:021 ] [ 18396 ] [ERROR] JSON The file [ 2026-08-05 15:54:09:021 ] [ 18396 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 15:54:09:021 ] [ 18396 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 15:54:09:036 ] [ 18396 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] GetTimeInSeconds : Time in Second : 1785925449
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] GetTimeInSeconds : Time in Second : 1785925449
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 15:54:09:036 ] [ 18396 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 15:54:09:083 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 15:54:09:099 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 15:54:09:099 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 15:54:09:099 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 15:54:09:099 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 15:54:09:099 ] [ 18396 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] GetTimeInSeconds : Time in Second : 1785925449
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 15:54:09:130 ] [ 18396 ] [INFO] Log close time: 2026-08-05 15:54:09:130
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] Log open time: 2026-08-05 17:23:43:958
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] **************************************************************************************
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] **************************************************************************************
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] **************************************************************************************
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] **************************************************************************************
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] **************************************************************************************
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] **************************************************************************************
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2192 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 17:23:43:958 ] [ 3304 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 17:23:43:958 ] [ 3304 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] ************************************************************************************* 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] ************************************************************************************** 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:43:958 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] WriteProcessDetails: Current Process ID 11104
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] deleted meta data version : 0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] No pending collections.
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] **************************************************** 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO]  Source File Extn        :
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Recusive                 :1
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Readonly Files           :1
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Hidden Files             :1
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] System files             :1
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Hidden Files             :1
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Continue on error        :0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] File Time Type           :0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ActionExtn               :8
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] **************************************************** 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] **************************************************************************************
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO] **************************************************************************************
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 17:23:43:974 ] [ 22124 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 17:23:43:989 ] [ 22124 ] [ERROR] JSON The file [ 2026-08-05 17:23:43:989 ] [ 22124 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 17:23:43:989 ] [ 22124 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 17:23:44:005 ] [ 22124 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] GetTimeInSeconds : Time in Second : 1785930824
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] GetTimeInSeconds : Time in Second : 1785930824
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 17:23:44:005 ] [ 22124 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 17:23:44:083 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 17:23:44:083 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 17:23:44:083 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 17:23:44:083 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 17:23:44:083 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 17:23:44:083 ] [ 22124 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] GetTimeInSeconds : Time in Second : 1785930824
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 17:23:44:114 ] [ 22124 ] [INFO] Log close time: 2026-08-05 17:23:44:114
[ 2026-08-05 18:53:40:927 ] [ 22392 ] [INFO] Log open time: 2026-08-05 18:53:40:927
[ 2026-08-05 18:53:40:927 ] [ 22392 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 18:53:40:927 ] [ 22392 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 18:53:40:927 ] [ 22392 ] [INFO] **************************************************************************************
[ 2026-08-05 18:53:40:927 ] [ 22392 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 18:53:40:927 ] [ 22392 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 18:53:40:927 ] [ 22392 ] [INFO] **************************************************************************************
[ 2026-08-05 18:53:40:927 ] [ 22392 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 18:53:40:927 ] [ 22392 ] [INFO] **************************************************************************************
[ 2026-08-05 18:53:40:927 ] [ 22392 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] **************************************************************************************
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] **************************************************************************************
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] **************************************************************************************
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2140 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 18:53:40:943 ] [ 13440 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 18:53:40:943 ] [ 13440 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ************************************************************************************* 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ************************************************************************************** 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] WriteProcessDetails: Current Process ID 22420
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] deleted meta data version : 0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] No pending collections.
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] **************************************************** 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO]  Source File Extn        :
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Recusive                 :1
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Readonly Files           :1
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Hidden Files             :1
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] System files             :1
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Hidden Files             :1
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Continue on error        :0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] File Time Type           :0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ActionExtn               :8
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] **************************************************** 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] **************************************************************************************
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO] **************************************************************************************
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 18:53:40:943 ] [ 22392 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 18:53:40:958 ] [ 22392 ] [ERROR] JSON The file [ 2026-08-05 18:53:40:958 ] [ 22392 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 18:53:40:958 ] [ 22392 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 18:53:40:974 ] [ 22392 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] GetTimeInSeconds : Time in Second : 1785936220
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] GetTimeInSeconds : Time in Second : 1785936220
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 18:53:40:974 ] [ 22392 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 18:53:41:052 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 18:53:41:052 ] [ 22392 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 18:53:41:052 ] [ 22392 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 18:53:41:052 ] [ 22392 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 18:53:41:052 ] [ 22392 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 18:53:41:052 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 18:53:41:052 ] [ 22392 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 18:53:41:068 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 18:53:41:068 ] [ 22392 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 18:53:41:068 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 18:53:41:068 ] [ 22392 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 18:53:41:068 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 18:53:41:068 ] [ 22392 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 18:53:41:068 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 18:53:41:068 ] [ 22392 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 18:53:41:068 ] [ 22392 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 18:53:41:068 ] [ 22392 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 18:53:41:068 ] [ 22392 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 18:53:41:068 ] [ 22392 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 18:53:41:068 ] [ 22392 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] GetTimeInSeconds : Time in Second : 1785936221
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 18:53:41:099 ] [ 22392 ] [INFO] Log close time: 2026-08-05 18:53:41:099
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Log open time: 2026-08-05 20:22:43:053
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] **************************************************************************************
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] **************************************************************************************
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] **************************************************************************************
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] **************************************************************************************
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] **************************************************************************************
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] **************************************************************************************
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2136 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7728 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7728 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ************************************************************************************* 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ************************************************************************************** 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] WriteProcessDetails: Current Process ID 20060
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] deleted meta data version : 0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] No pending collections.
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] **************************************************** 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO]  Source File Extn        :
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Recusive                 :1
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Readonly Files           :1
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Hidden Files             :1
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] System files             :1
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Hidden Files             :1
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Continue on error        :0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] File Time Type           :0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ActionExtn               :8
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] **************************************************** 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] **************************************************************************************
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO] **************************************************************************************
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 20:22:43:053 ] [ 7596 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 20:22:43:068 ] [ 7596 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 20:22:43:084 ] [ 7596 ] [ERROR] JSON The file [ 2026-08-05 20:22:43:084 ] [ 7596 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 20:22:43:084 ] [ 7596 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] GetTimeInSeconds : Time in Second : 1785941563
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] GetTimeInSeconds : Time in Second : 1785941563
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 20:22:43:084 ] [ 7596 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 20:22:43:162 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 20:22:43:162 ] [ 7596 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 20:22:43:162 ] [ 7596 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 20:22:43:162 ] [ 7596 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 20:22:43:162 ] [ 7596 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 20:22:43:162 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 20:22:43:162 ] [ 7596 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 20:22:43:178 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 20:22:43:178 ] [ 7596 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 20:22:43:178 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 20:22:43:178 ] [ 7596 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 20:22:43:178 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 20:22:43:178 ] [ 7596 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 20:22:43:178 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 20:22:43:178 ] [ 7596 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 20:22:43:178 ] [ 7596 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 20:22:43:178 ] [ 7596 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 20:22:43:178 ] [ 7596 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 20:22:43:178 ] [ 7596 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 20:22:43:178 ] [ 7596 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] GetTimeInSeconds : Time in Second : 1785941563
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 20:22:43:193 ] [ 7596 ] [INFO] Log close time: 2026-08-05 20:22:43:193
[ 2026-08-05 21:52:40:855 ] [ 4048 ] [INFO] Log open time: 2026-08-05 21:52:40:855
[ 2026-08-05 21:52:40:855 ] [ 4048 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 21:52:40:855 ] [ 4048 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] **************************************************************************************
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] **************************************************************************************
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] **************************************************************************************
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] **************************************************************************************
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] **************************************************************************************
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] **************************************************************************************
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Going to get token for session id 3 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2216 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-05 21:52:40:871 ] [ 6280 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 21:52:40:871 ] [ 6280 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ************************************************************************************* 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ************************************************************************************** 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] WriteProcessDetails: Current Process ID 16448
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] deleted meta data version : 0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] No pending collections.
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] **************************************************** 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO]  Source File Extn        :
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Recusive                 :1
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Readonly Files           :1
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Hidden Files             :1
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] System files             :1
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Hidden Files             :1
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Continue on error        :0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] CreatedTime Option        :0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] CreatedTime Period        :0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] CreatedTO time Period     :0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ModifiedTime Option      :0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ModifiedTime Period      :0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] AccessedTime Option      :0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] AccessedTime Period      :0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] AccessedTO time Period   :0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] File Time Type           :0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ActionExtn               :8
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] **************************************************** 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] **************************************************************************************
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO] **************************************************************************************
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-05 21:52:40:871 ] [ 4048 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-05 21:52:40:886 ] [ 4048 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-05 21:52:40:886 ] [ 4048 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-05 21:52:40:886 ] [ 4048 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-05 21:52:40:886 ] [ 4048 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-05 21:52:40:886 ] [ 4048 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-05 21:52:40:886 ] [ 4048 ] [ERROR] JSON The file [ 2026-08-05 21:52:40:886 ] [ 4048 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [ERROR] JSON The file [ 2026-08-05 21:52:40:902 ] [ 4048 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�Y���n��n�\usb_policy_history.json
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-05 21:52:40:902 ] [ 4048 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] GetTimeInSeconds : Time in Second : 1785946960
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] GetTimeInSeconds : Time in Second : 1785946960
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-05 21:52:40:902 ] [ 4048 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-05 21:52:40:969 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-05 21:52:40:969 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-05 21:52:40:969 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-05 21:52:40:969 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-05 21:52:40:969 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-05 21:52:40:969 ] [ 4048 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] Refresh Policy Driver Check
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] Inside isDriverInstalled
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] GetTimeInSeconds : Time in Second : 1785946961
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-05 21:52:41:000 ] [ 4048 ] [INFO] Log close time: 2026-08-05 21:52:41:000
[ 2026-08-06 00:16:06:245 ] [ 6940 ] [INFO] Log open time: 2026-08-06 00:16:06:245
[ 2026-08-06 00:16:06:245 ] [ 6940 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 00:16:06:245 ] [ 6940 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] **************************************************************************************
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] **************************************************************************************
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] **************************************************************************************
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] **************************************************************************************
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] **************************************************************************************
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] **************************************************************************************
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2072 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 00:16:06:260 ] [ 6204 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 00:16:06:260 ] [ 6204 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] ************************************************************************************* 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] ************************************************************************************** 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:260 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] WriteProcessDetails: Current Process ID 1044
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] deleted meta data version : 0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] No pending collections.
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] **************************************************** 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO]  Source File Extn        :
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Recusive                 :1
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Readonly Files           :1
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Hidden Files             :1
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] System files             :1
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Hidden Files             :1
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Continue on error        :0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] File Time Type           :0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ActionExtn               :8
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] **************************************************** 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] **************************************************************************************
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO] **************************************************************************************
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 00:16:06:276 ] [ 6940 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 00:16:06:307 ] [ 6940 ] [ERROR] JSON The file [ 2026-08-06 00:16:06:307 ] [ 6940 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 00:16:06:307 ] [ 6940 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 00:16:06:611 ] [ 6940 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 00:16:06:611 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:611 ] [ 6940 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 00:16:06:611 ] [ 6940 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 00:16:06:611 ] [ 6940 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 00:16:06:611 ] [ 6940 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 00:16:06:611 ] [ 6940 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 00:16:06:611 ] [ 6940 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 00:16:06:980 ] [ 6940 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [INFO] GetTimeInSeconds : Time in Second : 1785955566
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [INFO] GetTimeInSeconds : Time in Second : 1785955566
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:16:06:980 ] [ 6940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 00:16:06:980 ] [ 6940 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 00:16:06:996 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:16:06:996 ] [ 6940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 00:16:06:996 ] [ 6940 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 00:16:06:996 ] [ 6940 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 00:16:06:996 ] [ 6940 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 00:16:06:996 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:16:06:996 ] [ 6940 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 00:16:07:012 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 00:16:07:012 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 00:16:07:012 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 00:16:07:012 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] GetTimeInSeconds : Time in Second : 1785955567
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 00:16:07:012 ] [ 6940 ] [INFO] Log close time: 2026-08-06 00:16:07:012
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Log open time: 2026-08-06 00:51:42:732
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] **************************************************************************************
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] **************************************************************************************
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] **************************************************************************************
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] **************************************************************************************
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] **************************************************************************************
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] **************************************************************************************
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2156 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 00:51:42:732 ] [ 17904 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 00:51:42:732 ] [ 17904 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ************************************************************************************* 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ************************************************************************************** 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] WriteProcessDetails: Current Process ID 1444
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] deleted meta data version : 0
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] No pending collections.
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] **************************************************** 
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO]  Source File Extn        :
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Recusive                 :1
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Readonly Files           :1
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Hidden Files             :1
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] System files             :1
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Hidden Files             :1
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] Continue on error        :0
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 00:51:42:732 ] [ 16500 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] File Time Type           :0
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] ActionExtn               :8
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] **************************************************** 
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] **************************************************************************************
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO] **************************************************************************************
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 00:51:42:748 ] [ 16500 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 00:51:42:763 ] [ 16500 ] [ERROR] JSON The file [ 2026-08-06 00:51:42:763 ] [ 16500 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 00:51:42:763 ] [ 16500 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 00:51:42:988 ] [ 16500 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 00:51:42:988 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:42:988 ] [ 16500 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 00:51:42:988 ] [ 16500 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 00:51:42:988 ] [ 16500 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 00:51:42:988 ] [ 16500 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 00:51:42:988 ] [ 16500 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 00:51:42:988 ] [ 16500 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 00:51:43:254 ] [ 16500 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [INFO] GetTimeInSeconds : Time in Second : 1785957703
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [INFO] GetTimeInSeconds : Time in Second : 1785957703
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:51:43:254 ] [ 16500 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 00:51:43:254 ] [ 16500 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 00:51:43:332 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:51:43:332 ] [ 16500 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 00:51:43:332 ] [ 16500 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 00:51:43:332 ] [ 16500 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 00:51:43:332 ] [ 16500 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 00:51:43:332 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:51:43:332 ] [ 16500 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 00:51:43:348 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 00:51:43:348 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 00:51:43:348 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 00:51:43:348 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] GetTimeInSeconds : Time in Second : 1785957703
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 00:51:43:348 ] [ 16500 ] [INFO] Log close time: 2026-08-06 00:51:43:348
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] Log open time: 2026-08-06 03:03:19:766
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] **************************************************************************************
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] **************************************************************************************
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] **************************************************************************************
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] **************************************************************************************
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] **************************************************************************************
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] **************************************************************************************
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2768 
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 03:03:19:766 ] [ 13384 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 03:03:19:766 ] [ 16200 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 03:03:19:766 ] [ 13384 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 03:03:19:782 ] [ 16200 ] [INFO] ************************************************************************************* 
[ 2026-08-06 03:03:19:782 ] [ 16200 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 03:03:19:782 ] [ 16200 ] [INFO] ************************************************************************************** 
[ 2026-08-06 03:03:19:782 ] [ 16200 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 03:03:19:782 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:19:782 ] [ 16200 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 03:03:19:782 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:19:782 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:19:782 ] [ 16200 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 03:03:19:782 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:19:782 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] WriteProcessDetails: Current Process ID 16248
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] deleted meta data version : 0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] No pending collections.
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] **************************************************** 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO]  Source File Extn        :
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Recusive                 :1
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Readonly Files           :1
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Hidden Files             :1
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] System files             :1
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Hidden Files             :1
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Continue on error        :0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] File Time Type           :0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ActionExtn               :8
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] **************************************************** 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] **************************************************************************************
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO] **************************************************************************************
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 03:03:19:797 ] [ 16200 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 03:03:19:828 ] [ 16200 ] [ERROR] JSON The file [ 2026-08-06 03:03:19:828 ] [ 16200 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [ERROR] JSON The file [ 2026-08-06 03:03:19:828 ] [ 16200 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L]}��n��n�\usb_policy_history.json
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 03:03:19:828 ] [ 16200 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 03:03:20:128 ] [ 16200 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 03:03:20:128 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:20:128 ] [ 16200 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 03:03:20:128 ] [ 16200 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 03:03:20:128 ] [ 16200 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 03:03:20:128 ] [ 16200 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 03:03:20:128 ] [ 16200 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 03:03:20:128 ] [ 16200 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 03:03:20:493 ] [ 16200 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 03:03:20:493 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:20:493 ] [ 16200 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 03:03:20:493 ] [ 16200 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 03:03:20:493 ] [ 16200 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 03:03:20:493 ] [ 16200 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 03:03:20:493 ] [ 16200 ] [INFO] GetTimeInSeconds : Time in Second : 1785965600
[ 2026-08-06 03:03:20:493 ] [ 16200 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-06 03:03:20:602 ] [ 16200 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-06 03:03:20:602 ] [ 16200 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 03:03:20:602 ] [ 16200 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-06 03:03:20:602 ] [ 16200 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 03:03:20:665 ] [ 16200 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-06 03:03:20:906 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:20:906 ] [ 16200 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-06 03:03:20:906 ] [ 16200 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-06 03:03:20:906 ] [ 16200 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-06 03:03:20:906 ] [ 16200 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-06 03:03:20:906 ] [ 16200 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-06 03:03:20:906 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:03:20:906 ] [ 16200 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-06 03:03:20:906 ] [ 16200 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-06 03:03:41:938 ] [ 16200 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-06 03:03:41:938 ] [ 16200 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-06 03:04:02:969 ] [ 16200 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-06 03:04:02:969 ] [ 16200 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-06 03:04:02:969 ] [ 16200 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-06 03:04:02:969 ] [ 16200 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-06 03:04:02:972 ] [ 16200 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "258"
}
 
[ 2026-08-06 03:04:02:972 ] [ 16200 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-06 03:04:02:972 ] [ 16200 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-06 03:04:02:988 ] [ 16200 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-06 03:04:02:988 ] [ 16200 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-06 03:04:02:988 ] [ 16200 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-06 03:04:02:988 ] [ 16200 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-06 03:04:02:988 ] [ 16200 ] [INFO] Inside SetAuthentication 
[ 2026-08-06 03:04:02:988 ] [ 16200 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-06 03:04:02:988 ] [ 16200 ] [INFO] End of SetAuthentication 
[ 2026-08-06 03:04:02:988 ] [ 16200 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-06 03:04:03:035 ] [ 16200 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-06 03:04:03:035 ] [ 16200 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-06 03:04:03:066 ] [ 16200 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-06 03:04:03:066 ] [ 16200 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] DeletePrivateKeys: Deleted using 27de28242e411a68b4b4b8f4fd34238071ed562c5652b4e56562986b8aa073a6bc1efe0f30d82522c7a56a0d279f2bf1 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] GetTimeInSeconds : Time in Second : 1785965643
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] Last ME Data Posted time [ 1785965643 ] has been updated
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 03:04:03:082 ] [ 16200 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 03:04:03:098 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:04:03:098 ] [ 16200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 03:04:03:098 ] [ 16200 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 03:04:03:098 ] [ 16200 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 03:04:03:098 ] [ 16200 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 03:04:03:098 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:04:03:098 ] [ 16200 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 03:04:03:113 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 03:04:03:113 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 03:04:03:113 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 03:04:03:113 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] GetTimeInSeconds : Time in Second : 1785965643
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 03:04:03:113 ] [ 16200 ] [INFO] Log close time: 2026-08-06 03:04:03:113
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] Log open time: 2026-08-06 03:51:19:773
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] **************************************************************************************
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] **************************************************************************************
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] **************************************************************************************
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] **************************************************************************************
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] **************************************************************************************
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] **************************************************************************************
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2032 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 03:51:19:773 ] [ 14864 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 03:51:19:773 ] [ 14864 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] ************************************************************************************* 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] ************************************************************************************** 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:773 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] WriteProcessDetails: Current Process ID 19340
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] deleted meta data version : 0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] No pending collections.
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] **************************************************** 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO]  Source File Extn        :
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Recusive                 :1
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Readonly Files           :1
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Hidden Files             :1
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] System files             :1
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Hidden Files             :1
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Continue on error        :0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] File Time Type           :0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ActionExtn               :8
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] **************************************************** 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] **************************************************************************************
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO] **************************************************************************************
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 03:51:19:788 ] [ 12272 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 03:51:19:804 ] [ 12272 ] [ERROR] JSON The file [ 2026-08-06 03:51:19:804 ] [ 12272 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [ERROR] JSON The file [ 2026-08-06 03:51:19:804 ] [ 12272 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LX+H���n��n�\usb_policy_history.json
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 03:51:19:804 ] [ 12272 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 03:51:19:820 ] [ 12272 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] GetTimeInSeconds : Time in Second : 1785968479
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] GetTimeInSeconds : Time in Second : 1785968479
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 03:51:19:820 ] [ 12272 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 03:51:19:866 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 03:51:19:882 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 03:51:19:882 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 03:51:19:882 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 03:51:19:882 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] GetTimeInSeconds : Time in Second : 1785968479
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 03:51:19:882 ] [ 12272 ] [INFO] Log close time: 2026-08-06 03:51:19:882
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Log open time: 2026-08-06 05:19:47:962
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] **************************************************************************************
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] **************************************************************************************
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] **************************************************************************************
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] **************************************************************************************
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] **************************************************************************************
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] **************************************************************************************
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2212 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 05:19:47:962 ] [ 19660 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 05:19:47:962 ] [ 19660 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ************************************************************************************* 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ************************************************************************************** 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] WriteProcessDetails: Current Process ID 11940
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] deleted meta data version : 0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] No pending collections.
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] **************************************************** 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO]  Source File Extn        :
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Recusive                 :1
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Readonly Files           :1
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Hidden Files             :1
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] System files             :1
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Hidden Files             :1
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Continue on error        :0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] File Time Type           :0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ActionExtn               :8
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] **************************************************** 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] **************************************************************************************
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO] **************************************************************************************
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 05:19:47:962 ] [ 10012 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 05:19:47:978 ] [ 10012 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 05:19:47:993 ] [ 10012 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 05:19:47:993 ] [ 10012 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 05:19:47:993 ] [ 10012 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 05:19:47:996 ] [ 10012 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 05:19:47:996 ] [ 10012 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 05:19:47:996 ] [ 10012 ] [ERROR] JSON The file [ 2026-08-06 05:19:47:996 ] [ 10012 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 05:19:47:997 ] [ 10012 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] GetTimeInSeconds : Time in Second : 1785973787
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] GetTimeInSeconds : Time in Second : 1785973787
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 05:19:47:997 ] [ 10012 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 05:19:48:044 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 05:19:48:044 ] [ 10012 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 05:19:48:044 ] [ 10012 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 05:19:48:044 ] [ 10012 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 05:19:48:044 ] [ 10012 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 05:19:48:044 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 05:19:48:044 ] [ 10012 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 05:19:48:059 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 05:19:48:059 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 05:19:48:059 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 05:19:48:059 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] GetTimeInSeconds : Time in Second : 1785973788
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 05:19:48:059 ] [ 10012 ] [INFO] Log close time: 2026-08-06 05:19:48:059
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] Log open time: 2026-08-06 07:46:05:160
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] **************************************************************************************
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] **************************************************************************************
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] **************************************************************************************
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] **************************************************************************************
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] **************************************************************************************
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] **************************************************************************************
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2464 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 07:46:05:160 ] [ 21880 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 07:46:05:160 ] [ 21880 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] ************************************************************************************* 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] ************************************************************************************** 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:160 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] WriteProcessDetails: Current Process ID 14964
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] deleted meta data version : 0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] No pending collections.
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] **************************************************** 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO]  Source File Extn        :
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Recusive                 :1
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Readonly Files           :1
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Hidden Files             :1
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] System files             :1
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Hidden Files             :1
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Continue on error        :0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] File Time Type           :0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ActionExtn               :8
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] **************************************************** 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] **************************************************************************************
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO] **************************************************************************************
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 07:46:05:207 ] [ 9372 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 07:46:05:238 ] [ 9372 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 07:46:05:254 ] [ 9372 ] [ERROR] JSON The file [ 2026-08-06 07:46:05:254 ] [ 9372 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 07:46:05:254 ] [ 9372 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 07:46:05:539 ] [ 9372 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 07:46:05:539 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:539 ] [ 9372 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 07:46:05:539 ] [ 9372 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 07:46:05:539 ] [ 9372 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 07:46:05:539 ] [ 9372 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 07:46:05:539 ] [ 9372 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 07:46:05:539 ] [ 9372 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 07:46:05:821 ] [ 9372 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [INFO] GetTimeInSeconds : Time in Second : 1785982565
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [INFO] GetTimeInSeconds : Time in Second : 1785982565
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 07:46:05:821 ] [ 9372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 07:46:05:821 ] [ 9372 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 07:46:05:868 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 07:46:05:868 ] [ 9372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 07:46:05:868 ] [ 9372 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 07:46:05:868 ] [ 9372 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 07:46:05:868 ] [ 9372 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 07:46:05:868 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 07:46:05:868 ] [ 9372 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 07:46:05:884 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 07:46:05:884 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 07:46:05:884 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 07:46:05:884 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] GetTimeInSeconds : Time in Second : 1785982565
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 07:46:05:884 ] [ 9372 ] [INFO] Log close time: 2026-08-06 07:46:05:884
[ 2026-08-06 08:18:42:118 ] [ 10448 ] [INFO] Log open time: 2026-08-06 08:18:42:118
[ 2026-08-06 08:18:42:118 ] [ 10448 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 08:18:42:118 ] [ 10448 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 08:18:42:118 ] [ 10448 ] [INFO] **************************************************************************************
[ 2026-08-06 08:18:42:118 ] [ 10448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] **************************************************************************************
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] **************************************************************************************
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] **************************************************************************************
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] **************************************************************************************
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] **************************************************************************************
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2104 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 08:18:42:134 ] [ 14568 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 08:18:42:134 ] [ 14568 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ************************************************************************************* 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ************************************************************************************** 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] WriteProcessDetails: Current Process ID 14364
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] deleted meta data version : 0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] No pending collections.
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] **************************************************** 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO]  Source File Extn        :
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Recusive                 :1
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Readonly Files           :1
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Hidden Files             :1
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] System files             :1
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Hidden Files             :1
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Continue on error        :0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] File Time Type           :0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ActionExtn               :8
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] **************************************************** 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] **************************************************************************************
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO] **************************************************************************************
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 08:18:42:134 ] [ 10448 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] JSON The file [ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] JSON The file [ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L鍨��n��n�\usb_policy_history.json
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] GetTimeInSeconds : Time in Second : 1785984522
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] GetTimeInSeconds : Time in Second : 1785984522
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 08:18:42:165 ] [ 10448 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 08:18:42:243 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 08:18:42:243 ] [ 10448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 08:18:42:243 ] [ 10448 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 08:18:42:243 ] [ 10448 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 08:18:42:243 ] [ 10448 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 08:18:42:243 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 08:18:42:243 ] [ 10448 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 08:18:42:259 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 08:18:42:259 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 08:18:42:259 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 08:18:42:259 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] GetTimeInSeconds : Time in Second : 1785984522
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 08:18:42:259 ] [ 10448 ] [INFO] Log close time: 2026-08-06 08:18:42:259
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Log open time: 2026-08-06 09:47:42:687
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] **************************************************************************************
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] **************************************************************************************
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] **************************************************************************************
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] **************************************************************************************
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] **************************************************************************************
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] **************************************************************************************
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2124 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 09:47:42:687 ] [ 12412 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 09:47:42:687 ] [ 12412 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ************************************************************************************* 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ************************************************************************************** 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] WriteProcessDetails: Current Process ID 12740
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] deleted meta data version : 0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] No pending collections.
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] **************************************************** 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO]  Source File Extn        :
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Recusive                 :1
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Readonly Files           :1
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Hidden Files             :1
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] System files             :1
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Hidden Files             :1
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Continue on error        :0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] File Time Type           :0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ActionExtn               :8
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] **************************************************** 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] **************************************************************************************
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 09:47:42:687 ] [ 5380 ] [INFO] **************************************************************************************
[ 2026-08-06 09:47:42:702 ] [ 5380 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 09:47:42:702 ] [ 5380 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 09:47:42:702 ] [ 5380 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 09:47:42:718 ] [ 5380 ] [ERROR] JSON The file [ 2026-08-06 09:47:42:718 ] [ 5380 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 09:47:42:718 ] [ 5380 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] GetTimeInSeconds : Time in Second : 1785989862
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] GetTimeInSeconds : Time in Second : 1785989862
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 09:47:42:718 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 09:47:42:734 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 09:47:42:734 ] [ 5380 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 09:47:42:734 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 09:47:42:734 ] [ 5380 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 09:47:42:734 ] [ 5380 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 09:47:42:780 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 09:47:42:780 ] [ 5380 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 09:47:42:780 ] [ 5380 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 09:47:42:780 ] [ 5380 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 09:47:42:780 ] [ 5380 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 09:47:42:780 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 09:47:42:780 ] [ 5380 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 09:47:42:796 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 09:47:42:796 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 09:47:42:796 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 09:47:42:796 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] GetTimeInSeconds : Time in Second : 1785989862
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 09:47:42:796 ] [ 5380 ] [INFO] Log close time: 2026-08-06 09:47:42:796
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] Log open time: 2026-08-06 11:16:43:136
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] **************************************************************************************
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] **************************************************************************************
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] **************************************************************************************
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] **************************************************************************************
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] **************************************************************************************
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] **************************************************************************************
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2164 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 11:16:43:136 ] [ 21524 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 11:16:43:136 ] [ 21524 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] ************************************************************************************* 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] ************************************************************************************** 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:136 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] WriteProcessDetails: Current Process ID 16056
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] deleted meta data version : 0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] No pending collections.
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] **************************************************** 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO]  Source File Extn        :
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Recusive                 :1
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Readonly Files           :1
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Hidden Files             :1
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] System files             :1
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Hidden Files             :1
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Continue on error        :0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] File Time Type           :0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ActionExtn               :8
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] **************************************************** 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] **************************************************************************************
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO] **************************************************************************************
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 11:16:43:151 ] [ 22104 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 11:16:43:167 ] [ 22104 ] [ERROR] JSON The file [ 2026-08-06 11:16:43:167 ] [ 22104 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 11:16:43:167 ] [ 22104 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 11:16:43:183 ] [ 22104 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] GetTimeInSeconds : Time in Second : 1785995203
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] GetTimeInSeconds : Time in Second : 1785995203
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 11:16:43:183 ] [ 22104 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 11:16:43:276 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 11:16:43:276 ] [ 22104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 11:16:43:276 ] [ 22104 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 11:16:43:276 ] [ 22104 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 11:16:43:276 ] [ 22104 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 11:16:43:276 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 11:16:43:276 ] [ 22104 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 11:16:43:292 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 11:16:43:292 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 11:16:43:292 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 11:16:43:292 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] GetTimeInSeconds : Time in Second : 1785995203
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 11:16:43:292 ] [ 22104 ] [INFO] Log close time: 2026-08-06 11:16:43:292
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] Log open time: 2026-08-06 12:46:41:944
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] **************************************************************************************
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] **************************************************************************************
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] **************************************************************************************
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] **************************************************************************************
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] **************************************************************************************
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] **************************************************************************************
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2088 
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 12:46:41:944 ] [ 11428 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 12:46:41:944 ] [ 5980 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 12:46:41:944 ] [ 11428 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ************************************************************************************* 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ************************************************************************************** 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] WriteProcessDetails: Current Process ID 1096
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] deleted meta data version : 0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] No pending collections.
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] **************************************************** 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO]  Source File Extn        :
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Recusive                 :1
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Readonly Files           :1
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Hidden Files             :1
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] System files             :1
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Hidden Files             :1
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Continue on error        :0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] File Time Type           :0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ActionExtn               :8
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] **************************************************** 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] **************************************************************************************
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO] **************************************************************************************
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 12:46:41:959 ] [ 5980 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 12:46:41:975 ] [ 5980 ] [ERROR] JSON The file [ 2026-08-06 12:46:41:975 ] [ 5980 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [ERROR] JSON The file [ 2026-08-06 12:46:41:975 ] [ 5980 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L
v(���n��n�\usb_policy_history.json
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 12:46:41:975 ] [ 5980 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 12:46:41:991 ] [ 5980 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] GetTimeInSeconds : Time in Second : 1786000601
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] GetTimeInSeconds : Time in Second : 1786000601
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 12:46:41:991 ] [ 5980 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 12:46:42:053 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 12:46:42:053 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 12:46:42:053 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 12:46:42:053 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 12:46:42:053 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 12:46:42:053 ] [ 5980 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] GetTimeInSeconds : Time in Second : 1786000602
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 12:46:42:069 ] [ 5980 ] [INFO] Log close time: 2026-08-06 12:46:42:069
[ 2026-08-06 14:15:44:052 ] [ 21648 ] [INFO] Log open time: 2026-08-06 14:15:44:052
[ 2026-08-06 14:15:44:052 ] [ 21648 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 14:15:44:052 ] [ 21648 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 14:15:44:052 ] [ 21648 ] [INFO] **************************************************************************************
[ 2026-08-06 14:15:44:052 ] [ 21648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 14:15:44:052 ] [ 21648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 14:15:44:052 ] [ 21648 ] [INFO] **************************************************************************************
[ 2026-08-06 14:15:44:052 ] [ 21648 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 14:15:44:052 ] [ 21648 ] [INFO] **************************************************************************************
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] **************************************************************************************
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] **************************************************************************************
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] **************************************************************************************
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2128 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 14:15:44:068 ] [ 15456 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 14:15:44:068 ] [ 15456 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ************************************************************************************* 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ************************************************************************************** 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] WriteProcessDetails: Current Process ID 11296
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] deleted meta data version : 0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] No pending collections.
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] **************************************************** 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO]  Source File Extn        :
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Recusive                 :1
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Readonly Files           :1
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Hidden Files             :1
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] System files             :1
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Hidden Files             :1
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Continue on error        :0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] File Time Type           :0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ActionExtn               :8
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] **************************************************** 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] **************************************************************************************
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO] **************************************************************************************
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 14:15:44:068 ] [ 21648 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 14:15:44:100 ] [ 21648 ] [ERROR] JSON The file [ 2026-08-06 14:15:44:100 ] [ 21648 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [ERROR] JSON The file [ 2026-08-06 14:15:44:100 ] [ 21648 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Lv�e��n��n�\usb_policy_history.json
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 14:15:44:100 ] [ 21648 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 14:15:44:116 ] [ 21648 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [INFO] GetTimeInSeconds : Time in Second : 1786005944
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [INFO] GetTimeInSeconds : Time in Second : 1786005944
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 14:15:44:116 ] [ 21648 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 14:15:44:116 ] [ 21648 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 14:15:44:163 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 14:15:44:163 ] [ 21648 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 14:15:44:163 ] [ 21648 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 14:15:44:163 ] [ 21648 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 14:15:44:163 ] [ 21648 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 14:15:44:163 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 14:15:44:163 ] [ 21648 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 14:15:44:178 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 14:15:44:178 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 14:15:44:178 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 14:15:44:178 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] GetTimeInSeconds : Time in Second : 1786005944
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 14:15:44:178 ] [ 21648 ] [INFO] Log close time: 2026-08-06 14:15:44:178
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] Log open time: 2026-08-06 15:45:44:082
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] **************************************************************************************
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] **************************************************************************************
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] **************************************************************************************
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] **************************************************************************************
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] **************************************************************************************
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] **************************************************************************************
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 808 
[ 2026-08-06 15:45:44:082 ] [ 12112 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 15:45:44:098 ] [ 18180 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 15:45:44:098 ] [ 18180 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ************************************************************************************* 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ************************************************************************************** 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] WriteProcessDetails: Current Process ID 8504
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] deleted meta data version : 0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] No pending collections.
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] **************************************************** 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO]  Source File Extn        :
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Recusive                 :1
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Readonly Files           :1
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Hidden Files             :1
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] System files             :1
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Hidden Files             :1
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Continue on error        :0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] File Time Type           :0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ActionExtn               :8
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] **************************************************** 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] **************************************************************************************
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO] **************************************************************************************
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 15:45:44:098 ] [ 12112 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 15:45:44:129 ] [ 12112 ] [ERROR] JSON The file [ 2026-08-06 15:45:44:129 ] [ 12112 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [ERROR] JSON The file [ 2026-08-06 15:45:44:129 ] [ 12112 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��I���n��n�\usb_policy_history.json
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 15:45:44:129 ] [ 12112 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 15:45:44:145 ] [ 12112 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] GetTimeInSeconds : Time in Second : 1786011344
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] GetTimeInSeconds : Time in Second : 1786011344
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 15:45:44:145 ] [ 12112 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 15:45:44:208 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 15:45:44:208 ] [ 12112 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 15:45:44:208 ] [ 12112 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 15:45:44:208 ] [ 12112 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 15:45:44:208 ] [ 12112 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 15:45:44:208 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 15:45:44:208 ] [ 12112 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 15:45:44:223 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 15:45:44:223 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 15:45:44:223 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 15:45:44:223 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] GetTimeInSeconds : Time in Second : 1786011344
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 15:45:44:223 ] [ 12112 ] [INFO] Log close time: 2026-08-06 15:45:44:223
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Log open time: 2026-08-06 17:14:42:064
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] **************************************************************************************
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] **************************************************************************************
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] **************************************************************************************
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] **************************************************************************************
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] **************************************************************************************
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] **************************************************************************************
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1180 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 17:14:42:064 ] [ 7956 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 17:14:42:064 ] [ 7956 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] ************************************************************************************* 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] ************************************************************************************** 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] WriteProcessDetails: Current Process ID 21800
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] deleted meta data version : 0
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] No pending collections.
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:064 ] [ 116 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] **************************************************** 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO]  Source File Extn        :
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] Recusive                 :1
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] Readonly Files           :1
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] Hidden Files             :1
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] System files             :1
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] Hidden Files             :1
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] Continue on error        :0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] File Time Type           :0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ActionExtn               :8
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] **************************************************** 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] **************************************************************************************
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO] **************************************************************************************
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 17:14:42:079 ] [ 116 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 17:14:42:079 ] [ 116 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 17:14:42:095 ] [ 116 ] [ERROR] JSON The file [ 2026-08-06 17:14:42:095 ] [ 116 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 17:14:42:095 ] [ 116 ] [ERROR] JSON The file [ 2026-08-06 17:14:42:095 ] [ 116 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Lk5�
��n��n�\usb_policy_history.json
[ 2026-08-06 17:14:42:095 ] [ 116 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 17:14:42:095 ] [ 116 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 17:14:42:110 ] [ 116 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 17:14:42:110 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:110 ] [ 116 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 17:14:42:110 ] [ 116 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 17:14:42:110 ] [ 116 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 17:14:42:110 ] [ 116 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 17:14:42:110 ] [ 116 ] [INFO] GetTimeInSeconds : Time in Second : 1786016682
[ 2026-08-06 17:14:42:110 ] [ 116 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 17:14:42:110 ] [ 116 ] [INFO] GetTimeInSeconds : Time in Second : 1786016682
[ 2026-08-06 17:14:42:110 ] [ 116 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 17:14:42:110 ] [ 116 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 17:14:42:110 ] [ 116 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 17:14:42:110 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 17:14:42:110 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 17:14:42:110 ] [ 116 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 17:14:42:110 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 17:14:42:110 ] [ 116 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 17:14:42:110 ] [ 116 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 17:14:42:186 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 17:14:42:186 ] [ 116 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 17:14:42:186 ] [ 116 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 17:14:42:186 ] [ 116 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 17:14:42:186 ] [ 116 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 17:14:42:186 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 17:14:42:186 ] [ 116 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 17:14:42:201 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 17:14:42:201 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 17:14:42:201 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 17:14:42:201 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 17:14:42:201 ] [ 116 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 17:14:42:201 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 17:14:42:201 ] [ 116 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] GetTimeInSeconds : Time in Second : 1786016682
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 17:14:42:201 ] [ 116 ] [INFO] Log close time: 2026-08-06 17:14:42:201
[ 2026-08-06 18:44:40:921 ] [ 4556 ] [INFO] Log open time: 2026-08-06 18:44:40:921
[ 2026-08-06 18:44:40:921 ] [ 4556 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 18:44:40:921 ] [ 4556 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] **************************************************************************************
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] **************************************************************************************
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] **************************************************************************************
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] **************************************************************************************
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] **************************************************************************************
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] **************************************************************************************
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2136 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 18:44:40:937 ] [ 21712 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 18:44:40:937 ] [ 21712 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ************************************************************************************* 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ************************************************************************************** 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] WriteProcessDetails: Current Process ID 17708
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] deleted meta data version : 0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] No pending collections.
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] **************************************************** 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO]  Source File Extn        :
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Recusive                 :1
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Readonly Files           :1
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Hidden Files             :1
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] System files             :1
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Hidden Files             :1
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Continue on error        :0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] File Time Type           :0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ActionExtn               :8
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] **************************************************** 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] **************************************************************************************
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO] **************************************************************************************
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 18:44:40:937 ] [ 4556 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 18:44:40:952 ] [ 4556 ] [ERROR] JSON The file [ 2026-08-06 18:44:40:952 ] [ 4556 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 18:44:40:952 ] [ 4556 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 18:44:40:968 ] [ 4556 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] GetTimeInSeconds : Time in Second : 1786022080
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] GetTimeInSeconds : Time in Second : 1786022080
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 18:44:40:968 ] [ 4556 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 18:44:41:030 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 18:44:41:030 ] [ 4556 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 18:44:41:030 ] [ 4556 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 18:44:41:030 ] [ 4556 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 18:44:41:030 ] [ 4556 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 18:44:41:030 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 18:44:41:030 ] [ 4556 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 18:44:41:046 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 18:44:41:046 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 18:44:41:046 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 18:44:41:046 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] GetTimeInSeconds : Time in Second : 1786022081
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 18:44:41:046 ] [ 4556 ] [INFO] Log close time: 2026-08-06 18:44:41:046
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] Log open time: 2026-08-06 21:06:31:524
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] **************************************************************************************
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] **************************************************************************************
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] **************************************************************************************
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] **************************************************************************************
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] **************************************************************************************
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] **************************************************************************************
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 3032 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 21:06:31:524 ] [ 21688 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 21:06:31:524 ] [ 21688 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] ************************************************************************************* 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] ************************************************************************************** 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:524 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] WriteProcessDetails: Current Process ID 1400
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] deleted meta data version : 0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] No pending collections.
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] **************************************************** 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO]  Source File Extn        :
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Recusive                 :1
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Readonly Files           :1
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Hidden Files             :1
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] System files             :1
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Hidden Files             :1
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Continue on error        :0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] File Time Type           :0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ActionExtn               :8
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] **************************************************** 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] **************************************************************************************
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO] **************************************************************************************
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 21:06:31:540 ] [ 12820 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 21:06:31:579 ] [ 12820 ] [ERROR] JSON The file [ 2026-08-06 21:06:31:579 ] [ 12820 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 21:06:31:579 ] [ 12820 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 21:06:31:992 ] [ 12820 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 21:06:31:992 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:31:992 ] [ 12820 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 21:06:31:992 ] [ 12820 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 21:06:31:992 ] [ 12820 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 21:06:31:992 ] [ 12820 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 21:06:31:992 ] [ 12820 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 21:06:31:992 ] [ 12820 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 21:06:32:280 ] [ 12820 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [INFO] GetTimeInSeconds : Time in Second : 1786030592
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [INFO] GetTimeInSeconds : Time in Second : 1786030592
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:06:32:280 ] [ 12820 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 21:06:32:280 ] [ 12820 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 21:06:32:295 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:06:32:295 ] [ 12820 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 21:06:32:295 ] [ 12820 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 21:06:32:295 ] [ 12820 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 21:06:32:295 ] [ 12820 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 21:06:32:295 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:06:32:295 ] [ 12820 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 21:06:32:311 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 21:06:32:311 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 21:06:32:311 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 21:06:32:311 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:06:32:311 ] [ 12820 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:06:32:326 ] [ 12820 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 21:06:32:326 ] [ 12820 ] [INFO] GetTimeInSeconds : Time in Second : 1786030592
[ 2026-08-06 21:06:32:326 ] [ 12820 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 21:06:32:326 ] [ 12820 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 21:06:32:326 ] [ 12820 ] [INFO] Log close time: 2026-08-06 21:06:32:326
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Log open time: 2026-08-06 21:43:50:045
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] **************************************************************************************
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] **************************************************************************************
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] **************************************************************************************
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] **************************************************************************************
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] **************************************************************************************
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] **************************************************************************************
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Going to get token for session id 3 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2168 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 22228 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 22228 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ************************************************************************************* 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ************************************************************************************** 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] WriteProcessDetails: Current Process ID 20244
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] deleted meta data version : 0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] No pending collections.
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] **************************************************** 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO]  Source File Extn        :
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Recusive                 :1
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Readonly Files           :1
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Hidden Files             :1
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] System files             :1
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Hidden Files             :1
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Continue on error        :0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] CreatedTime Option        :0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] CreatedTime Period        :0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] CreatedTO time Period     :0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ModifiedTime Option      :0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ModifiedTime Period      :0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] AccessedTime Option      :0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] AccessedTime Period      :0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] AccessedTO time Period   :0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] File Time Type           :0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ActionExtn               :8
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] **************************************************** 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] **************************************************************************************
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO] **************************************************************************************
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-06 21:43:50:045 ] [ 2556 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] JSON The file [ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] JSON The file [ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L$%:��n��n�\usb_policy_history.json
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] GetTimeInSeconds : Time in Second : 1786032830
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] GetTimeInSeconds : Time in Second : 1786032830
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-06 21:43:50:076 ] [ 2556 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-06 21:43:50:139 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-06 21:43:50:139 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-06 21:43:50:139 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-06 21:43:50:139 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-06 21:43:50:139 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-06 21:43:50:139 ] [ 2556 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] Refresh Policy Driver Check
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] Inside isDriverInstalled
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] GetTimeInSeconds : Time in Second : 1786032830
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-06 21:43:50:154 ] [ 2556 ] [INFO] Log close time: 2026-08-06 21:43:50:154
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] Log open time: 2026-08-07 00:13:16:993
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2716 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 00:13:16:993 ] [ 17184 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 00:13:16:993 ] [ 17184 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] ************************************************************************************* 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] ************************************************************************************** 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:16:993 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] WriteProcessDetails: Current Process ID 20248
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] deleted meta data version : 0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] No pending collections.
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] **************************************************** 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO]  Source File Extn        :
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Recusive                 :1
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Readonly Files           :1
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Hidden Files             :1
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] System files             :1
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Hidden Files             :1
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Continue on error        :0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] File Time Type           :0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ActionExtn               :8
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] **************************************************** 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 00:13:17:024 ] [ 7364 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 00:13:17:055 ] [ 7364 ] [ERROR] JSON The file [ 2026-08-07 00:13:17:055 ] [ 7364 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 00:13:17:055 ] [ 7364 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 00:13:17:343 ] [ 7364 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 00:13:17:343 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:17:343 ] [ 7364 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 00:13:17:343 ] [ 7364 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 00:13:17:343 ] [ 7364 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 00:13:17:343 ] [ 7364 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 00:13:17:343 ] [ 7364 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 00:13:17:343 ] [ 7364 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 00:13:17:691 ] [ 7364 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786041797
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786041797
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:13:17:691 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 00:13:17:691 ] [ 7364 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 00:13:17:707 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:13:17:707 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 00:13:17:707 ] [ 7364 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 00:13:17:707 ] [ 7364 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 00:13:17:707 ] [ 7364 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 00:13:17:707 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:13:17:707 ] [ 7364 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 00:13:17:722 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 00:13:17:722 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 00:13:17:722 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 00:13:17:722 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786041797
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 00:13:17:722 ] [ 7364 ] [INFO] Log close time: 2026-08-07 00:13:17:722
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] Log open time: 2026-08-07 00:43:51:769
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] **************************************************************************************
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] **************************************************************************************
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] **************************************************************************************
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] **************************************************************************************
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] **************************************************************************************
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] **************************************************************************************
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2076 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] ************************************************************************************* 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] ************************************************************************************** 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:769 ] [ 21556 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:769 ] [ 21556 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:769 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] WriteProcessDetails: Current Process ID 16480
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] deleted meta data version : 0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] No pending collections.
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] **************************************************** 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO]  Source File Extn        :
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Recusive                 :1
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Readonly Files           :1
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Hidden Files             :1
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] System files             :1
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Hidden Files             :1
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Continue on error        :0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] File Time Type           :0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ActionExtn               :8
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] **************************************************** 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] **************************************************************************************
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO] **************************************************************************************
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 00:43:51:784 ] [ 20992 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 00:43:51:800 ] [ 20992 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 00:43:51:816 ] [ 20992 ] [ERROR] JSON The file [ 2026-08-07 00:43:51:816 ] [ 20992 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 00:43:51:816 ] [ 20992 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] GetTimeInSeconds : Time in Second : 1786043631
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] GetTimeInSeconds : Time in Second : 1786043631
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 00:43:51:816 ] [ 20992 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 00:43:51:878 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:43:51:878 ] [ 20992 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 00:43:51:878 ] [ 20992 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 00:43:51:878 ] [ 20992 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 00:43:51:878 ] [ 20992 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 00:43:51:878 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:43:51:878 ] [ 20992 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 00:43:51:894 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 00:43:51:894 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 00:43:51:894 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 00:43:51:894 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] GetTimeInSeconds : Time in Second : 1786043631
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 00:43:51:894 ] [ 20992 ] [INFO] Log close time: 2026-08-07 00:43:51:894
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Log open time: 2026-08-07 02:13:44:832
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] **************************************************************************************
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] **************************************************************************************
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] **************************************************************************************
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] **************************************************************************************
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] **************************************************************************************
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] **************************************************************************************
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2128 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18252 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18252 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ************************************************************************************* 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ************************************************************************************** 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] WriteProcessDetails: Current Process ID 19500
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] deleted meta data version : 0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] No pending collections.
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] **************************************************** 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO]  Source File Extn        :
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Recusive                 :1
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Readonly Files           :1
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Hidden Files             :1
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] System files             :1
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Hidden Files             :1
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Continue on error        :0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] File Time Type           :0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ActionExtn               :8
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] **************************************************** 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] **************************************************************************************
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO] **************************************************************************************
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 02:13:44:832 ] [ 18952 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 02:13:44:863 ] [ 18952 ] [ERROR] JSON The file [ 2026-08-07 02:13:44:863 ] [ 18952 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [ERROR] JSON The file [ 2026-08-07 02:13:44:863 ] [ 18952 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L8���n��n�\usb_policy_history.json
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 02:13:44:863 ] [ 18952 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 02:13:45:200 ] [ 18952 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 02:13:45:200 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:45:200 ] [ 18952 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 02:13:45:200 ] [ 18952 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 02:13:45:200 ] [ 18952 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 02:13:45:200 ] [ 18952 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 02:13:45:200 ] [ 18952 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 02:13:45:200 ] [ 18952 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 02:13:45:468 ] [ 18952 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [INFO] GetTimeInSeconds : Time in Second : 1786049025
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [INFO] GetTimeInSeconds : Time in Second : 1786049025
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 02:13:45:468 ] [ 18952 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 02:13:45:468 ] [ 18952 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 02:13:45:514 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 02:13:45:514 ] [ 18952 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 02:13:45:514 ] [ 18952 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 02:13:45:514 ] [ 18952 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 02:13:45:514 ] [ 18952 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 02:13:45:514 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 02:13:45:514 ] [ 18952 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 02:13:45:530 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 02:13:45:530 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 02:13:45:530 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 02:13:45:530 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] GetTimeInSeconds : Time in Second : 1786049025
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 02:13:45:530 ] [ 18952 ] [INFO] Log close time: 2026-08-07 02:13:45:530

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