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Web Server : Microsoft-IIS/10.0
System : Windows NT WIN-CARKG80MF9A 10.0 build 17763 (Windows Server 2019) AMD64
User : IUSR ( 0)
PHP Version : 8.2.7
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Directory :  C:/Program Files (x86)/ManageEngine/UEMS_Agent/logs/

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Current File : C:/Program Files (x86)/ManageEngine/UEMS_Agent/logs/user1.log
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] Log open time: 2026-08-07 04:04:45:548
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] **************************************************************************************
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] **************************************************************************************
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] **************************************************************************************
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] **************************************************************************************
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] **************************************************************************************
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] **************************************************************************************
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1012 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 04:04:45:548 ] [ 18188 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] ************************************************************************************* 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] ************************************************************************************** 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:548 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] WriteProcessDetails: Current Process ID 22192
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] deleted meta data version : 0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] No pending collections.
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] **************************************************** 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO]  Source File Extn        :
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Recusive                 :1
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Readonly Files           :1
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Hidden Files             :1
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] System files             :1
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Hidden Files             :1
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Continue on error        :0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] File Time Type           :0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ActionExtn               :8
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] **************************************************** 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] **************************************************************************************
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO] **************************************************************************************
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 04:04:45:564 ] [ 15120 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 04:04:45:579 ] [ 18188 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 04:04:45:595 ] [ 15120 ] [ERROR] JSON The file [ 2026-08-07 04:04:45:595 ] [ 15120 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 04:04:45:595 ] [ 15120 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 04:04:45:611 ] [ 15120 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] GetTimeInSeconds : Time in Second : 1786055685
[ 2026-08-07 04:04:45:611 ] [ 15120 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-07 04:04:45:917 ] [ 15120 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-07 04:04:45:917 ] [ 15120 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 04:04:45:917 ] [ 15120 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-07 04:04:45:917 ] [ 15120 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 04:04:45:999 ] [ 15120 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-07 04:04:46:108 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:46:108 ] [ 15120 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-07 04:04:46:108 ] [ 15120 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-07 04:04:46:108 ] [ 15120 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-07 04:04:46:108 ] [ 15120 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-07 04:04:46:108 ] [ 15120 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-07 04:04:46:108 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:04:46:108 ] [ 15120 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-07 04:04:46:108 ] [ 15120 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-07 04:05:07:148 ] [ 15120 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-07 04:05:07:148 ] [ 15120 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-07 04:05:28:155 ] [ 15120 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-07 04:05:28:155 ] [ 15120 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-07 04:05:28:155 ] [ 15120 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-07 04:05:28:155 ] [ 15120 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-07 04:05:28:155 ] [ 15120 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "259"
}
 
[ 2026-08-07 04:05:28:155 ] [ 15120 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-07 04:05:28:155 ] [ 15120 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-07 04:05:28:170 ] [ 15120 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-07 04:05:28:170 ] [ 15120 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-07 04:05:28:170 ] [ 15120 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-07 04:05:28:170 ] [ 15120 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-07 04:05:28:170 ] [ 15120 ] [INFO] Inside SetAuthentication 
[ 2026-08-07 04:05:28:186 ] [ 15120 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-07 04:05:28:186 ] [ 15120 ] [INFO] End of SetAuthentication 
[ 2026-08-07 04:05:28:186 ] [ 15120 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-07 04:05:28:235 ] [ 15120 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-07 04:05:28:235 ] [ 15120 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-07 04:05:35:867 ] [ 15120 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-07 04:05:35:867 ] [ 15120 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] DeletePrivateKeys: Deleted using 7d13319e7e8e3a7be57ace7d288a3e12d4b696ae92a46be8ab7c8bfed275df7966f20d64a8a6431213638127466aded1 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] GetTimeInSeconds : Time in Second : 1786055735
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] Last ME Data Posted time [ 1786055735 ] has been updated
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 04:05:35:883 ] [ 15120 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 04:05:35:899 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 04:05:35:899 ] [ 15120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 04:05:35:899 ] [ 15120 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 04:05:35:899 ] [ 15120 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 04:05:35:899 ] [ 15120 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 04:05:35:899 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 04:05:35:899 ] [ 15120 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 04:05:35:914 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 04:05:35:914 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 04:05:35:914 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 04:05:35:914 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] GetTimeInSeconds : Time in Second : 1786055735
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 04:05:35:914 ] [ 15120 ] [INFO] Log close time: 2026-08-07 04:05:35:914
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] Log open time: 2026-08-07 05:12:45:813
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] **************************************************************************************
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] **************************************************************************************
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] **************************************************************************************
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] **************************************************************************************
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] **************************************************************************************
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] **************************************************************************************
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2052 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 05:12:45:813 ] [ 13820 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 05:12:45:813 ] [ 13820 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] ************************************************************************************* 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] ************************************************************************************** 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:813 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] WriteProcessDetails: Current Process ID 3444
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] deleted meta data version : 0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] No pending collections.
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] **************************************************** 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO]  Source File Extn        :
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Recusive                 :1
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Readonly Files           :1
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Hidden Files             :1
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] System files             :1
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Hidden Files             :1
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Continue on error        :0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] File Time Type           :0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ActionExtn               :8
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] **************************************************** 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] **************************************************************************************
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO] **************************************************************************************
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 05:12:45:828 ] [ 1444 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 05:12:45:844 ] [ 1444 ] [ERROR] JSON The file [ 2026-08-07 05:12:45:844 ] [ 1444 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [ERROR] JSON The file [ 2026-08-07 05:12:45:844 ] [ 1444 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L
�o��n��n�\usb_policy_history.json
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 05:12:45:844 ] [ 1444 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 05:12:45:859 ] [ 1444 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [INFO] GetTimeInSeconds : Time in Second : 1786059765
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [INFO] GetTimeInSeconds : Time in Second : 1786059765
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 05:12:45:859 ] [ 1444 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 05:12:45:859 ] [ 1444 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 05:12:45:891 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 05:12:45:891 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 05:12:45:891 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 05:12:45:891 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 05:12:45:891 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] GetTimeInSeconds : Time in Second : 1786059765
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 05:12:45:891 ] [ 1444 ] [INFO] Log close time: 2026-08-07 05:12:45:891
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] Log open time: 2026-08-07 07:33:44:331
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] **************************************************************************************
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] **************************************************************************************
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] **************************************************************************************
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] **************************************************************************************
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] **************************************************************************************
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] **************************************************************************************
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 980 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 07:33:44:331 ] [ 14364 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 07:33:44:331 ] [ 14364 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] ************************************************************************************* 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] ************************************************************************************** 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:331 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] WriteProcessDetails: Current Process ID 6800
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] deleted meta data version : 0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] No pending collections.
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] **************************************************** 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO]  Source File Extn        :
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Recusive                 :1
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Readonly Files           :1
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Hidden Files             :1
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] System files             :1
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Hidden Files             :1
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Continue on error        :0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] File Time Type           :0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ActionExtn               :8
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] **************************************************** 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] **************************************************************************************
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO] **************************************************************************************
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 07:33:44:362 ] [ 6264 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 07:33:44:393 ] [ 6264 ] [ERROR] JSON The file [ 2026-08-07 07:33:44:393 ] [ 6264 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 07:33:44:393 ] [ 6264 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 07:33:44:680 ] [ 6264 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 07:33:44:680 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:680 ] [ 6264 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 07:33:44:680 ] [ 6264 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 07:33:44:680 ] [ 6264 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 07:33:44:680 ] [ 6264 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 07:33:44:680 ] [ 6264 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 07:33:44:680 ] [ 6264 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 07:33:44:930 ] [ 6264 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [INFO] GetTimeInSeconds : Time in Second : 1786068224
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [INFO] GetTimeInSeconds : Time in Second : 1786068224
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 07:33:44:930 ] [ 6264 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 07:33:44:930 ] [ 6264 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 07:33:44:977 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 07:33:44:977 ] [ 6264 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 07:33:44:977 ] [ 6264 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 07:33:44:977 ] [ 6264 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 07:33:44:977 ] [ 6264 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 07:33:44:977 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 07:33:44:977 ] [ 6264 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 07:33:44:992 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 07:33:44:992 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 07:33:44:992 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 07:33:44:992 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] GetTimeInSeconds : Time in Second : 1786068224
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 07:33:44:992 ] [ 6264 ] [INFO] Log close time: 2026-08-07 07:33:44:992
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] Log open time: 2026-08-07 08:14:07:854
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] **************************************************************************************
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] **************************************************************************************
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] **************************************************************************************
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] **************************************************************************************
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] **************************************************************************************
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] **************************************************************************************
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 820 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 08:14:07:854 ] [ 21584 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 08:14:07:854 ] [ 21584 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] ************************************************************************************* 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] ************************************************************************************** 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] WriteProcessDetails: Current Process ID 16396
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] deleted meta data version : 0
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 08:14:07:854 ] [ 10648 ] [INFO] No pending collections.
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] **************************************************** 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO]  Source File Extn        :
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] Recusive                 :1
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] Readonly Files           :1
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] Hidden Files             :1
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] System files             :1
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] Hidden Files             :1
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] Continue on error        :0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] File Time Type           :0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ActionExtn               :8
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] **************************************************** 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] **************************************************************************************
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO] **************************************************************************************
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 08:14:07:869 ] [ 10648 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 08:14:07:885 ] [ 10648 ] [ERROR] JSON The file [ 2026-08-07 08:14:07:885 ] [ 10648 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 08:14:07:885 ] [ 10648 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 08:14:07:901 ] [ 10648 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [INFO] GetTimeInSeconds : Time in Second : 1786070647
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [INFO] GetTimeInSeconds : Time in Second : 1786070647
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 08:14:07:901 ] [ 10648 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 08:14:07:901 ] [ 10648 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 08:14:07:947 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 08:14:07:947 ] [ 10648 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 08:14:07:947 ] [ 10648 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 08:14:07:947 ] [ 10648 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 08:14:07:947 ] [ 10648 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 08:14:07:947 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 08:14:07:947 ] [ 10648 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 08:14:07:963 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 08:14:07:963 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 08:14:07:963 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 08:14:07:963 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] GetTimeInSeconds : Time in Second : 1786070647
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 08:14:07:963 ] [ 10648 ] [INFO] Log close time: 2026-08-07 08:14:07:963
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] Log open time: 2026-08-07 09:40:19:982
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] **************************************************************************************
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] **************************************************************************************
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] **************************************************************************************
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] **************************************************************************************
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] **************************************************************************************
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] **************************************************************************************
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2284 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 09:40:19:982 ] [ 17984 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 09:40:19:982 ] [ 17984 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] ************************************************************************************* 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] ************************************************************************************** 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:19:982 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] WriteProcessDetails: Current Process ID 14724
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] deleted meta data version : 0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] No pending collections.
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] **************************************************** 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO]  Source File Extn        :
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Recusive                 :1
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Readonly Files           :1
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Hidden Files             :1
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] System files             :1
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Hidden Files             :1
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Continue on error        :0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] File Time Type           :0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ActionExtn               :8
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] **************************************************** 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] **************************************************************************************
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO] **************************************************************************************
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 09:40:19:998 ] [ 1852 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 09:40:20:014 ] [ 1852 ] [ERROR] JSON The file [ 2026-08-07 09:40:20:014 ] [ 1852 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 09:40:20:014 ] [ 1852 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 09:40:20:255 ] [ 1852 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 09:40:20:255 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:20:255 ] [ 1852 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 09:40:20:255 ] [ 1852 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 09:40:20:255 ] [ 1852 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 09:40:20:255 ] [ 1852 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 09:40:20:255 ] [ 1852 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 09:40:20:255 ] [ 1852 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 09:40:20:489 ] [ 1852 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [INFO] GetTimeInSeconds : Time in Second : 1786075820
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [INFO] GetTimeInSeconds : Time in Second : 1786075820
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 09:40:20:489 ] [ 1852 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 09:40:20:489 ] [ 1852 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 09:40:20:552 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 09:40:20:552 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 09:40:20:552 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 09:40:20:552 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 09:40:20:552 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 09:40:20:552 ] [ 1852 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 09:40:20:567 ] [ 1852 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 09:40:20:567 ] [ 1852 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 09:40:20:567 ] [ 1852 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 09:40:20:567 ] [ 1852 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 09:40:20:567 ] [ 1852 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 09:40:20:567 ] [ 1852 ] [INFO] GetTimeInSeconds : Time in Second : 1786075820
[ 2026-08-07 09:40:20:567 ] [ 1852 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 09:40:20:567 ] [ 1852 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 09:40:20:567 ] [ 1852 ] [INFO] Log close time: 2026-08-07 09:40:20:567
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Log open time: 2026-08-07 11:09:40:952
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] **************************************************************************************
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] **************************************************************************************
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] **************************************************************************************
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] **************************************************************************************
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] **************************************************************************************
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] **************************************************************************************
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2140 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 11:09:40:952 ] [ 18732 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 11:09:40:952 ] [ 18732 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ************************************************************************************* 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ************************************************************************************** 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] WriteProcessDetails: Current Process ID 21020
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] deleted meta data version : 0
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] No pending collections.
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 11:09:40:952 ] [ 20104 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] **************************************************** 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO]  Source File Extn        :
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] Recusive                 :1
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] Readonly Files           :1
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] Hidden Files             :1
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] System files             :1
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] Hidden Files             :1
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] Continue on error        :0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] File Time Type           :0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ActionExtn               :8
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] **************************************************** 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] **************************************************************************************
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO] **************************************************************************************
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 11:09:40:967 ] [ 20104 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 11:09:40:983 ] [ 20104 ] [ERROR] JSON The file [ 2026-08-07 11:09:40:983 ] [ 20104 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 11:09:40:983 ] [ 20104 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 11:09:40:999 ] [ 20104 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [INFO] GetTimeInSeconds : Time in Second : 1786081180
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [INFO] GetTimeInSeconds : Time in Second : 1786081180
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 11:09:40:999 ] [ 20104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 11:09:40:999 ] [ 20104 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 11:09:41:045 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 11:09:41:045 ] [ 20104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 11:09:41:045 ] [ 20104 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 11:09:41:045 ] [ 20104 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 11:09:41:045 ] [ 20104 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 11:09:41:045 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 11:09:41:045 ] [ 20104 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 11:09:41:062 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 11:09:41:062 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 11:09:41:062 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 11:09:41:062 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] GetTimeInSeconds : Time in Second : 1786081181
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 11:09:41:062 ] [ 20104 ] [INFO] Log close time: 2026-08-07 11:09:41:062
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] Log open time: 2026-08-07 12:38:43:902
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] **************************************************************************************
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] **************************************************************************************
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] **************************************************************************************
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] **************************************************************************************
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] **************************************************************************************
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] **************************************************************************************
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 836 
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 12:38:43:902 ] [ 14312 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 12:38:43:902 ] [ 6888 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 12:38:43:902 ] [ 14312 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ************************************************************************************* 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ************************************************************************************** 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] WriteProcessDetails: Current Process ID 19868
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] deleted meta data version : 0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] No pending collections.
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] **************************************************** 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO]  Source File Extn        :
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Recusive                 :1
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Readonly Files           :1
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Hidden Files             :1
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] System files             :1
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Hidden Files             :1
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Continue on error        :0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] File Time Type           :0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ActionExtn               :8
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] **************************************************** 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] **************************************************************************************
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO] **************************************************************************************
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 12:38:43:917 ] [ 6888 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 12:38:43:948 ] [ 6888 ] [ERROR] JSON The file [ 2026-08-07 12:38:43:948 ] [ 6888 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [ERROR] JSON The file [ 2026-08-07 12:38:43:948 ] [ 6888 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LJA��n��n�\usb_policy_history.json
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 12:38:43:948 ] [ 6888 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] GetTimeInSeconds : Time in Second : 1786086523
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] GetTimeInSeconds : Time in Second : 1786086523
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 12:38:43:948 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 12:38:43:964 ] [ 6888 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 12:38:43:964 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 12:38:43:964 ] [ 6888 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 12:38:43:964 ] [ 6888 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 12:38:44:011 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 12:38:44:011 ] [ 6888 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 12:38:44:011 ] [ 6888 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 12:38:44:011 ] [ 6888 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 12:38:44:011 ] [ 6888 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 12:38:44:011 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 12:38:44:011 ] [ 6888 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 12:38:44:027 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 12:38:44:027 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 12:38:44:027 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 12:38:44:027 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] GetTimeInSeconds : Time in Second : 1786086524
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 12:38:44:027 ] [ 6888 ] [INFO] Log close time: 2026-08-07 12:38:44:027
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Log open time: 2026-08-07 14:08:42:983
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] **************************************************************************************
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] **************************************************************************************
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] **************************************************************************************
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] **************************************************************************************
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] **************************************************************************************
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] **************************************************************************************
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2208 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 14:08:42:983 ] [ 18644 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 14:08:42:983 ] [ 18644 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ************************************************************************************* 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ************************************************************************************** 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] WriteProcessDetails: Current Process ID 22260
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] deleted meta data version : 0
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] No pending collections.
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 14:08:42:983 ] [ 21804 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] **************************************************** 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO]  Source File Extn        :
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] Recusive                 :1
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] Readonly Files           :1
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] Hidden Files             :1
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] System files             :1
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] Hidden Files             :1
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] Continue on error        :0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] File Time Type           :0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] ActionExtn               :8
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] **************************************************** 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] **************************************************************************************
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO] **************************************************************************************
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 14:08:42:999 ] [ 21804 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 14:08:43:014 ] [ 21804 ] [ERROR] JSON The file [ 2026-08-07 14:08:43:014 ] [ 21804 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 14:08:43:014 ] [ 21804 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 14:08:43:030 ] [ 21804 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [INFO] GetTimeInSeconds : Time in Second : 1786091923
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [INFO] GetTimeInSeconds : Time in Second : 1786091923
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 14:08:43:030 ] [ 21804 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 14:08:43:030 ] [ 21804 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 14:08:43:077 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 14:08:43:077 ] [ 21804 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 14:08:43:077 ] [ 21804 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 14:08:43:077 ] [ 21804 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 14:08:43:077 ] [ 21804 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 14:08:43:077 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 14:08:43:077 ] [ 21804 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 14:08:43:095 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 14:08:43:095 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 14:08:43:095 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 14:08:43:095 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] GetTimeInSeconds : Time in Second : 1786091923
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 14:08:43:095 ] [ 21804 ] [INFO] Log close time: 2026-08-07 14:08:43:095
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Log open time: 2026-08-07 15:38:41:775
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] **************************************************************************************
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] **************************************************************************************
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] **************************************************************************************
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] **************************************************************************************
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] **************************************************************************************
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] **************************************************************************************
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 820 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 15:38:41:775 ] [ 17400 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 15:38:41:775 ] [ 17400 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ************************************************************************************* 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ************************************************************************************** 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] WriteProcessDetails: Current Process ID 5796
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] deleted meta data version : 0
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] No pending collections.
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 15:38:41:775 ] [ 16716 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] **************************************************** 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO]  Source File Extn        :
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] Recusive                 :1
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] Readonly Files           :1
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] Hidden Files             :1
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] System files             :1
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] Hidden Files             :1
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] Continue on error        :0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] File Time Type           :0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ActionExtn               :8
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] **************************************************** 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] **************************************************************************************
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO] **************************************************************************************
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 15:38:41:791 ] [ 16716 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 15:38:41:807 ] [ 16716 ] [ERROR] JSON The file [ 2026-08-07 15:38:41:807 ] [ 16716 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [ERROR] JSON The file [ 2026-08-07 15:38:41:807 ] [ 16716 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L1�@\usb_policy_history.json
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 15:38:41:807 ] [ 16716 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 15:38:41:822 ] [ 16716 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [INFO] GetTimeInSeconds : Time in Second : 1786097321
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [INFO] GetTimeInSeconds : Time in Second : 1786097321
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 15:38:41:822 ] [ 16716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 15:38:41:822 ] [ 16716 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 15:38:41:869 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 15:38:41:869 ] [ 16716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 15:38:41:869 ] [ 16716 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 15:38:41:869 ] [ 16716 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 15:38:41:869 ] [ 16716 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 15:38:41:869 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 15:38:41:869 ] [ 16716 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 15:38:41:885 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 15:38:41:885 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 15:38:41:885 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 15:38:41:885 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] GetTimeInSeconds : Time in Second : 1786097321
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 15:38:41:885 ] [ 16716 ] [INFO] Log close time: 2026-08-07 15:38:41:885
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] Log open time: 2026-08-07 18:13:39:012
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] **************************************************************************************
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] **************************************************************************************
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] **************************************************************************************
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] **************************************************************************************
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] **************************************************************************************
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] **************************************************************************************
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2116 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 18:13:39:012 ] [ 15612 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 18:13:39:012 ] [ 15612 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] ************************************************************************************* 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] ************************************************************************************** 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:012 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] WriteProcessDetails: Current Process ID 16088
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] deleted meta data version : 0
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] No pending collections.
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 18:13:39:028 ] [ 21784 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] **************************************************** 
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO]  Source File Extn        :
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] Recusive                 :1
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] Readonly Files           :1
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] Hidden Files             :1
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] System files             :1
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] Hidden Files             :1
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] Continue on error        :0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] File Time Type           :0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] ActionExtn               :8
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] **************************************************** 
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] **************************************************************************************
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO] **************************************************************************************
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 18:13:39:044 ] [ 21784 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 18:13:39:075 ] [ 21784 ] [ERROR] JSON The file [ 2026-08-07 18:13:39:075 ] [ 21784 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 18:13:39:075 ] [ 21784 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 18:13:39:366 ] [ 21784 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 18:13:39:366 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:366 ] [ 21784 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 18:13:39:366 ] [ 21784 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 18:13:39:366 ] [ 21784 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 18:13:39:366 ] [ 21784 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 18:13:39:366 ] [ 21784 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 18:13:39:366 ] [ 21784 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 18:13:39:635 ] [ 21784 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [INFO] GetTimeInSeconds : Time in Second : 1786106619
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [INFO] GetTimeInSeconds : Time in Second : 1786106619
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:13:39:635 ] [ 21784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 18:13:39:635 ] [ 21784 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 18:13:39:793 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:13:39:793 ] [ 21784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 18:13:39:793 ] [ 21784 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 18:13:39:793 ] [ 21784 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 18:13:39:793 ] [ 21784 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 18:13:39:793 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:13:39:793 ] [ 21784 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 18:13:39:809 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 18:13:39:809 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 18:13:39:809 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 18:13:39:809 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] GetTimeInSeconds : Time in Second : 1786106619
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 18:13:39:809 ] [ 21784 ] [INFO] Log close time: 2026-08-07 18:13:39:809
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] Log open time: 2026-08-07 18:37:06:782
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] **************************************************************************************
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] **************************************************************************************
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] **************************************************************************************
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] **************************************************************************************
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] **************************************************************************************
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] **************************************************************************************
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2136 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 18:37:06:782 ] [ 15580 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 18:37:06:782 ] [ 15580 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] ************************************************************************************* 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] ************************************************************************************** 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:782 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] WriteProcessDetails: Current Process ID 2004
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] deleted meta data version : 0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] No pending collections.
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] **************************************************** 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO]  Source File Extn        :
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Recusive                 :1
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Readonly Files           :1
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Hidden Files             :1
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] System files             :1
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Hidden Files             :1
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Continue on error        :0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] File Time Type           :0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ActionExtn               :8
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] **************************************************** 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] **************************************************************************************
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO] **************************************************************************************
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 18:37:06:798 ] [ 1792 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 18:37:06:814 ] [ 1792 ] [ERROR] JSON The file [ 2026-08-07 18:37:06:814 ] [ 1792 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [ERROR] JSON The file [ 2026-08-07 18:37:06:814 ] [ 1792 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L���n��n�\usb_policy_history.json
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 18:37:06:814 ] [ 1792 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 18:37:06:829 ] [ 1792 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] GetTimeInSeconds : Time in Second : 1786108026
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] GetTimeInSeconds : Time in Second : 1786108026
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 18:37:06:829 ] [ 1792 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 18:37:06:876 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:37:06:876 ] [ 1792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 18:37:06:876 ] [ 1792 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 18:37:06:876 ] [ 1792 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 18:37:06:876 ] [ 1792 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 18:37:06:876 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:37:06:876 ] [ 1792 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 18:37:06:892 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 18:37:06:892 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 18:37:06:892 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 18:37:06:892 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] GetTimeInSeconds : Time in Second : 1786108026
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 18:37:06:892 ] [ 1792 ] [INFO] Log close time: 2026-08-07 18:37:06:892
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] Log open time: 2026-08-07 20:06:43:611
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] **************************************************************************************
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] **************************************************************************************
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] **************************************************************************************
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] **************************************************************************************
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] **************************************************************************************
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] **************************************************************************************
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2032 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 20:06:43:611 ] [ 14200 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 20:06:43:611 ] [ 14200 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] ************************************************************************************* 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] ************************************************************************************** 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] WriteProcessDetails: Current Process ID 10364
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] deleted meta data version : 0
[ 2026-08-07 20:06:43:611 ] [ 7464 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] No pending collections.
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] **************************************************** 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO]  Source File Extn        :
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] Recusive                 :1
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] Readonly Files           :1
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] Hidden Files             :1
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] System files             :1
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] Hidden Files             :1
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] Continue on error        :0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] File Time Type           :0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ActionExtn               :8
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] **************************************************** 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] **************************************************************************************
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO] **************************************************************************************
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 20:06:43:627 ] [ 7464 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 20:06:43:642 ] [ 7464 ] [ERROR] JSON The file [ 2026-08-07 20:06:43:642 ] [ 7464 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [ERROR] JSON The file [ 2026-08-07 20:06:43:642 ] [ 7464 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�h�$��n��n�\usb_policy_history.json
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 20:06:43:642 ] [ 7464 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 20:06:43:658 ] [ 7464 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [INFO] GetTimeInSeconds : Time in Second : 1786113403
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [INFO] GetTimeInSeconds : Time in Second : 1786113403
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 20:06:43:658 ] [ 7464 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 20:06:43:658 ] [ 7464 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 20:06:43:705 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 20:06:43:705 ] [ 7464 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 20:06:43:705 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 20:06:43:705 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 20:06:43:705 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 20:06:43:705 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 20:06:43:705 ] [ 7464 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] GetTimeInSeconds : Time in Second : 1786113403
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 20:06:43:720 ] [ 7464 ] [INFO] Log close time: 2026-08-07 20:06:43:720
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] Log open time: 2026-08-07 22:31:23:764
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] **************************************************************************************
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] **************************************************************************************
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] **************************************************************************************
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] **************************************************************************************
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] **************************************************************************************
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] **************************************************************************************
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 3056 
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 22:31:23:764 ] [ 12376 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 22:31:23:764 ] [ 3920 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 22:31:23:764 ] [ 12376 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 22:31:23:780 ] [ 3920 ] [INFO] ************************************************************************************* 
[ 2026-08-07 22:31:23:780 ] [ 3920 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 22:31:23:780 ] [ 3920 ] [INFO] ************************************************************************************** 
[ 2026-08-07 22:31:23:780 ] [ 3920 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 22:31:23:780 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:23:780 ] [ 3920 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 22:31:23:780 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:23:780 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:23:780 ] [ 3920 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 22:31:23:780 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:23:780 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] WriteProcessDetails: Current Process ID 17380
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] deleted meta data version : 0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] No pending collections.
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] **************************************************** 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO]  Source File Extn        :
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Recusive                 :1
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Readonly Files           :1
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Hidden Files             :1
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] System files             :1
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Hidden Files             :1
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Continue on error        :0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] File Time Type           :0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ActionExtn               :8
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] **************************************************** 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] **************************************************************************************
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO] **************************************************************************************
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 22:31:23:795 ] [ 3920 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 22:31:23:822 ] [ 3920 ] [ERROR] JSON The file [ 2026-08-07 22:31:23:822 ] [ 3920 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [ERROR] JSON The file [ 2026-08-07 22:31:23:822 ] [ 3920 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�x���n��n�\usb_policy_history.json
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 22:31:23:822 ] [ 3920 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 22:31:24:103 ] [ 3920 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 22:31:24:103 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:24:103 ] [ 3920 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 22:31:24:103 ] [ 3920 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 22:31:24:103 ] [ 3920 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 22:31:24:103 ] [ 3920 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 22:31:24:103 ] [ 3920 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 22:31:24:103 ] [ 3920 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 22:31:24:460 ] [ 3920 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [INFO] GetTimeInSeconds : Time in Second : 1786122084
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [INFO] GetTimeInSeconds : Time in Second : 1786122084
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 22:31:24:460 ] [ 3920 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 22:31:24:460 ] [ 3920 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 22:31:24:475 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 22:31:24:475 ] [ 3920 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 22:31:24:475 ] [ 3920 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 22:31:24:475 ] [ 3920 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 22:31:24:475 ] [ 3920 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 22:31:24:475 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 22:31:24:475 ] [ 3920 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 22:31:24:491 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 22:31:24:491 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 22:31:24:491 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 22:31:24:491 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] GetTimeInSeconds : Time in Second : 1786122084
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 22:31:24:491 ] [ 3920 ] [INFO] Log close time: 2026-08-07 22:31:24:491
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] Log open time: 2026-08-07 23:05:42:830
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] Going to get token for session id 3 
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2156 
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-07 23:05:42:830 ] [ 7364 ] [INFO] ************************************************************************************* 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ************************************************************************************** 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] WriteProcessDetails: Current Process ID 15180
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] deleted meta data version : 0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] No pending collections.
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-07 23:05:42:846 ] [ 8504 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 23:05:42:846 ] [ 8504 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] **************************************************** 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO]  Source File Extn        :
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Recusive                 :1
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Readonly Files           :1
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Hidden Files             :1
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] System files             :1
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Hidden Files             :1
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Continue on error        :0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] CreatedTime Option        :0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] CreatedTime Period        :0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] CreatedTO time Period     :0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ModifiedTime Option      :0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ModifiedTime Period      :0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] AccessedTime Option      :0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] AccessedTime Period      :0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] AccessedTO time Period   :0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] File Time Type           :0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ActionExtn               :8
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] **************************************************** 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-07 23:05:42:846 ] [ 7364 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-07 23:05:42:861 ] [ 7364 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-07 23:05:42:861 ] [ 7364 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-07 23:05:42:861 ] [ 7364 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-07 23:05:42:861 ] [ 7364 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-07 23:05:42:861 ] [ 7364 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-07 23:05:42:861 ] [ 7364 ] [ERROR] JSON The file [ 2026-08-07 23:05:42:861 ] [ 7364 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-07 23:05:42:861 ] [ 7364 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-07 23:05:42:861 ] [ 7364 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 23:05:42:861 ] [ 7364 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-07 23:05:42:877 ] [ 7364 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786124142
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786124142
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-07 23:05:42:877 ] [ 7364 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-07 23:05:42:924 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 23:05:42:924 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-07 23:05:42:924 ] [ 7364 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-07 23:05:42:924 ] [ 7364 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-07 23:05:42:924 ] [ 7364 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-07 23:05:42:924 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 23:05:42:924 ] [ 7364 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-07 23:05:42:940 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-07 23:05:42:940 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-07 23:05:42:940 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-07 23:05:42:940 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] Refresh Policy Driver Check
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] Inside isDriverInstalled
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786124142
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-07 23:05:42:940 ] [ 7364 ] [INFO] Log close time: 2026-08-07 23:05:42:940
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] Log open time: 2026-08-08 00:35:40:595
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] **************************************************************************************
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] **************************************************************************************
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] **************************************************************************************
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] **************************************************************************************
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] **************************************************************************************
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] **************************************************************************************
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 216 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 00:35:40:595 ] [ 20384 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 00:35:40:595 ] [ 20384 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] ************************************************************************************* 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] ************************************************************************************** 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] WriteProcessDetails: Current Process ID 16428
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:595 ] [ 21584 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] deleted meta data version : 0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] No pending collections.
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] **************************************************** 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO]  Source File Extn        :
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] Recusive                 :1
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] Readonly Files           :1
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] Hidden Files             :1
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] System files             :1
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] Hidden Files             :1
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] Continue on error        :0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] File Time Type           :0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ActionExtn               :8
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] **************************************************** 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] **************************************************************************************
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO] **************************************************************************************
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 00:35:40:610 ] [ 21584 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 00:35:40:626 ] [ 21584 ] [ERROR] JSON The file [ 2026-08-08 00:35:40:626 ] [ 21584 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 00:35:40:626 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 00:35:40:641 ] [ 21584 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [INFO] GetTimeInSeconds : Time in Second : 1786129540
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [INFO] GetTimeInSeconds : Time in Second : 1786129540
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 00:35:40:641 ] [ 21584 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 00:35:40:641 ] [ 21584 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 00:35:40:688 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 00:35:40:688 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 00:35:40:688 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 00:35:40:688 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 00:35:40:688 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 00:35:40:688 ] [ 21584 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] GetTimeInSeconds : Time in Second : 1786129540
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 00:35:40:704 ] [ 21584 ] [INFO] Log close time: 2026-08-08 00:35:40:704
[ 2026-08-08 02:04:42:713 ] [ 20836 ] [INFO] Log open time: 2026-08-08 02:04:42:713
[ 2026-08-08 02:04:42:713 ] [ 20836 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 02:04:42:713 ] [ 20836 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 02:04:42:713 ] [ 20836 ] [INFO] **************************************************************************************
[ 2026-08-08 02:04:42:713 ] [ 20836 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 02:04:42:713 ] [ 20836 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 02:04:42:713 ] [ 20836 ] [INFO] **************************************************************************************
[ 2026-08-08 02:04:42:713 ] [ 20836 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 02:04:42:713 ] [ 20836 ] [INFO] **************************************************************************************
[ 2026-08-08 02:04:42:713 ] [ 20836 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] **************************************************************************************
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] **************************************************************************************
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] **************************************************************************************
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2072 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 02:04:42:728 ] [ 14092 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 02:04:42:728 ] [ 14092 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ************************************************************************************* 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ************************************************************************************** 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] WriteProcessDetails: Current Process ID 11676
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] deleted meta data version : 0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] No pending collections.
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] **************************************************** 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO]  Source File Extn        :
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Recusive                 :1
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Readonly Files           :1
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Hidden Files             :1
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] System files             :1
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Hidden Files             :1
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Continue on error        :0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] File Time Type           :0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ActionExtn               :8
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] **************************************************** 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] **************************************************************************************
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO] **************************************************************************************
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 02:04:42:728 ] [ 20836 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 02:04:42:744 ] [ 20836 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 02:04:42:744 ] [ 20836 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 02:04:42:744 ] [ 20836 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 02:04:42:744 ] [ 20836 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 02:04:42:744 ] [ 20836 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 02:04:42:744 ] [ 20836 ] [ERROR] JSON The file [ 2026-08-08 02:04:42:744 ] [ 20836 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 02:04:42:744 ] [ 20836 ] [ERROR] JSON The file [ 2026-08-08 02:04:42:744 ] [ 20836 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�.�&��n��n�\usb_policy_history.json
[ 2026-08-08 02:04:42:744 ] [ 20836 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 02:04:42:744 ] [ 20836 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 02:04:42:744 ] [ 20836 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 02:04:42:760 ] [ 20836 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 02:04:42:760 ] [ 20836 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 02:04:42:760 ] [ 20836 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 02:04:42:760 ] [ 20836 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 02:04:42:760 ] [ 20836 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 02:04:42:760 ] [ 20836 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 02:04:42:760 ] [ 20836 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 02:04:42:760 ] [ 20836 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 02:04:42:968 ] [ 20836 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 02:04:42:968 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:42:968 ] [ 20836 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 02:04:42:968 ] [ 20836 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 02:04:42:968 ] [ 20836 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 02:04:42:968 ] [ 20836 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 02:04:42:968 ] [ 20836 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 02:04:42:968 ] [ 20836 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 02:04:43:172 ] [ 20836 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [INFO] GetTimeInSeconds : Time in Second : 1786134883
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [INFO] GetTimeInSeconds : Time in Second : 1786134883
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 02:04:43:172 ] [ 20836 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 02:04:43:172 ] [ 20836 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 02:04:43:277 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 02:04:43:277 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 02:04:43:277 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 02:04:43:277 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 02:04:43:277 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] GetTimeInSeconds : Time in Second : 1786134883
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 02:04:43:277 ] [ 20836 ] [INFO] Log close time: 2026-08-08 02:04:43:277
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] Log open time: 2026-08-08 04:30:10:958
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] **************************************************************************************
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] **************************************************************************************
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] **************************************************************************************
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] **************************************************************************************
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] **************************************************************************************
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] **************************************************************************************
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1328 
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 04:30:10:958 ] [ 13324 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 04:30:10:958 ] [ 13324 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 04:30:10:958 ] [ 20872 ] [INFO] ************************************************************************************* 
[ 2026-08-08 04:30:10:974 ] [ 20872 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 04:30:10:974 ] [ 20872 ] [INFO] ************************************************************************************** 
[ 2026-08-08 04:30:10:974 ] [ 20872 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 04:30:10:974 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:10:974 ] [ 20872 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 04:30:10:974 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:10:974 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:10:974 ] [ 20872 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 04:30:10:974 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:10:974 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] WriteProcessDetails: Current Process ID 16056
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] deleted meta data version : 0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] No pending collections.
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] **************************************************** 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO]  Source File Extn        :
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Recusive                 :1
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Readonly Files           :1
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Hidden Files             :1
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] System files             :1
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Hidden Files             :1
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Continue on error        :0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] File Time Type           :0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ActionExtn               :8
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] **************************************************** 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] **************************************************************************************
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO] **************************************************************************************
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 04:30:10:989 ] [ 20872 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 04:30:11:021 ] [ 20872 ] [ERROR] JSON The file [ 2026-08-08 04:30:11:021 ] [ 20872 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [ERROR] JSON The file [ 2026-08-08 04:30:11:021 ] [ 20872 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�e,��n��n�\usb_policy_history.json
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 04:30:11:021 ] [ 20872 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 04:30:11:357 ] [ 20872 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 04:30:11:357 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:11:357 ] [ 20872 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 04:30:11:357 ] [ 20872 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 04:30:11:357 ] [ 20872 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 04:30:11:357 ] [ 20872 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 04:30:11:357 ] [ 20872 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 04:30:11:357 ] [ 20872 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 04:30:11:708 ] [ 20872 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 04:30:11:708 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:11:708 ] [ 20872 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 04:30:11:708 ] [ 20872 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 04:30:11:708 ] [ 20872 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 04:30:11:708 ] [ 20872 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 04:30:11:708 ] [ 20872 ] [INFO] GetTimeInSeconds : Time in Second : 1786143611
[ 2026-08-08 04:30:11:708 ] [ 20872 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-08 04:30:11:818 ] [ 20872 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-08 04:30:11:818 ] [ 20872 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 04:30:11:818 ] [ 20872 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-08 04:30:11:818 ] [ 20872 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 04:30:11:883 ] [ 20872 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-08 04:30:12:133 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:12:133 ] [ 20872 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-08 04:30:12:133 ] [ 20872 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-08 04:30:12:133 ] [ 20872 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-08 04:30:12:133 ] [ 20872 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-08 04:30:12:133 ] [ 20872 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-08 04:30:12:133 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:12:133 ] [ 20872 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-08 04:30:12:133 ] [ 20872 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-08 04:30:33:163 ] [ 20872 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-08 04:30:33:163 ] [ 20872 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-08 04:30:54:194 ] [ 20872 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-08 04:30:54:194 ] [ 20872 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-08 04:30:54:194 ] [ 20872 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-08 04:30:54:194 ] [ 20872 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-08 04:30:54:194 ] [ 20872 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "260"
}
 
[ 2026-08-08 04:30:54:194 ] [ 20872 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-08 04:30:54:194 ] [ 20872 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-08 04:30:54:210 ] [ 20872 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-08 04:30:54:210 ] [ 20872 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-08 04:30:54:210 ] [ 20872 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-08 04:30:54:210 ] [ 20872 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-08 04:30:54:210 ] [ 20872 ] [INFO] Inside SetAuthentication 
[ 2026-08-08 04:30:54:225 ] [ 20872 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-08 04:30:54:225 ] [ 20872 ] [INFO] End of SetAuthentication 
[ 2026-08-08 04:30:54:225 ] [ 20872 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-08 04:30:54:245 ] [ 20872 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-08 04:30:54:245 ] [ 20872 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-08 04:30:54:292 ] [ 20872 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-08 04:30:54:292 ] [ 20872 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] DeletePrivateKeys: Deleted using 5d94e598797d343a4125696f84ea6bc839ba8a2682220d5d58a5cf06f9f114566cba08ddd2ed68b4b0a3f8249b8f2379 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] GetTimeInSeconds : Time in Second : 1786143654
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Last ME Data Posted time [ 1786143654 ] has been updated
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 04:30:54:308 ] [ 20872 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 04:30:54:323 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 04:30:54:323 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 04:30:54:323 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 04:30:54:323 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] GetTimeInSeconds : Time in Second : 1786143654
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 04:30:54:323 ] [ 20872 ] [INFO] Log close time: 2026-08-08 04:30:54:323
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Log open time: 2026-08-08 05:04:43:411
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] **************************************************************************************
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] **************************************************************************************
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] **************************************************************************************
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] **************************************************************************************
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] **************************************************************************************
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] **************************************************************************************
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1304 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 05:04:43:411 ] [ 10288 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 05:04:43:411 ] [ 10288 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ************************************************************************************* 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ************************************************************************************** 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] WriteProcessDetails: Current Process ID 15772
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] deleted meta data version : 0
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] No pending collections.
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 05:04:43:411 ] [ 15104 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] **************************************************** 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO]  Source File Extn        :
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] Recusive                 :1
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] Readonly Files           :1
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] Hidden Files             :1
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] System files             :1
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] Hidden Files             :1
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] Continue on error        :0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] File Time Type           :0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] ActionExtn               :8
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] **************************************************** 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] **************************************************************************************
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO] **************************************************************************************
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 05:04:43:427 ] [ 15104 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 05:04:43:442 ] [ 15104 ] [ERROR] JSON The file [ 2026-08-08 05:04:43:442 ] [ 15104 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 05:04:43:442 ] [ 15104 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] GetTimeInSeconds : Time in Second : 1786145683
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] GetTimeInSeconds : Time in Second : 1786145683
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 05:04:43:442 ] [ 15104 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 05:04:43:501 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 05:04:43:501 ] [ 15104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 05:04:43:501 ] [ 15104 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 05:04:43:501 ] [ 15104 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 05:04:43:501 ] [ 15104 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 05:04:43:501 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 05:04:43:501 ] [ 15104 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 05:04:43:516 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 05:04:43:516 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 05:04:43:516 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 05:04:43:516 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] GetTimeInSeconds : Time in Second : 1786145683
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 05:04:43:516 ] [ 15104 ] [INFO] Log close time: 2026-08-08 05:04:43:516
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] Log open time: 2026-08-08 07:19:59:290
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] **************************************************************************************
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] **************************************************************************************
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] **************************************************************************************
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] **************************************************************************************
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] **************************************************************************************
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] **************************************************************************************
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 912 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 07:19:59:290 ] [ 8928 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 07:19:59:290 ] [ 8928 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] ************************************************************************************* 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] ************************************************************************************** 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:290 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] WriteProcessDetails: Current Process ID 15612
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] deleted meta data version : 0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] No pending collections.
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] **************************************************** 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO]  Source File Extn        :
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Recusive                 :1
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Readonly Files           :1
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Hidden Files             :1
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] System files             :1
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Hidden Files             :1
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Continue on error        :0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] File Time Type           :0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ActionExtn               :8
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] **************************************************** 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] **************************************************************************************
[ 2026-08-08 07:19:59:306 ] [ 15696 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 07:19:59:321 ] [ 15696 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 07:19:59:321 ] [ 15696 ] [INFO] **************************************************************************************
[ 2026-08-08 07:19:59:321 ] [ 15696 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 07:19:59:321 ] [ 15696 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 07:19:59:321 ] [ 15696 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 07:19:59:353 ] [ 15696 ] [ERROR] JSON The file [ 2026-08-08 07:19:59:353 ] [ 15696 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [ERROR] JSON The file [ 2026-08-08 07:19:59:353 ] [ 15696 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L@e��n��n�\usb_policy_history.json
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 07:19:59:353 ] [ 15696 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 07:19:59:653 ] [ 15696 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 07:19:59:653 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:653 ] [ 15696 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 07:19:59:653 ] [ 15696 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 07:19:59:653 ] [ 15696 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 07:19:59:653 ] [ 15696 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 07:19:59:653 ] [ 15696 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 07:19:59:653 ] [ 15696 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 07:19:59:902 ] [ 15696 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [INFO] GetTimeInSeconds : Time in Second : 1786153799
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [INFO] GetTimeInSeconds : Time in Second : 1786153799
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 07:19:59:902 ] [ 15696 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 07:19:59:902 ] [ 15696 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 07:20:00:089 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 07:20:00:089 ] [ 15696 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 07:20:00:089 ] [ 15696 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 07:20:00:089 ] [ 15696 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 07:20:00:089 ] [ 15696 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 07:20:00:089 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 07:20:00:089 ] [ 15696 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 07:20:00:105 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 07:20:00:105 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 07:20:00:105 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 07:20:00:105 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] GetTimeInSeconds : Time in Second : 1786153800
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 07:20:00:105 ] [ 15696 ] [INFO] Log close time: 2026-08-08 07:20:00:105
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] Log open time: 2026-08-08 08:04:50:507
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] **************************************************************************************
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] **************************************************************************************
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] **************************************************************************************
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] **************************************************************************************
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] **************************************************************************************
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] **************************************************************************************
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 828 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 08:04:50:507 ] [ 17544 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 08:04:50:507 ] [ 17544 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] ************************************************************************************* 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] ************************************************************************************** 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:507 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] WriteProcessDetails: Current Process ID 14312
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] deleted meta data version : 0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] No pending collections.
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] **************************************************** 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO]  Source File Extn        :
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Recusive                 :1
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Readonly Files           :1
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Hidden Files             :1
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] System files             :1
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Hidden Files             :1
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Continue on error        :0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] File Time Type           :0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ActionExtn               :8
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] **************************************************** 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] **************************************************************************************
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO] **************************************************************************************
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 08:04:50:522 ] [ 22448 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 08:04:50:538 ] [ 22448 ] [ERROR] JSON The file [ 2026-08-08 08:04:50:538 ] [ 22448 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [ERROR] JSON The file [ 2026-08-08 08:04:50:538 ] [ 22448 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L%d��n��n�\usb_policy_history.json
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 08:04:50:538 ] [ 22448 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 08:04:50:554 ] [ 22448 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] GetTimeInSeconds : Time in Second : 1786156490
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] GetTimeInSeconds : Time in Second : 1786156490
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 08:04:50:554 ] [ 22448 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 08:04:50:600 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 08:04:50:600 ] [ 22448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 08:04:50:600 ] [ 22448 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 08:04:50:600 ] [ 22448 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 08:04:50:600 ] [ 22448 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 08:04:50:600 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 08:04:50:600 ] [ 22448 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 08:04:50:616 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 08:04:50:616 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 08:04:50:616 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 08:04:50:616 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] GetTimeInSeconds : Time in Second : 1786156490
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 08:04:50:616 ] [ 22448 ] [INFO] Log close time: 2026-08-08 08:04:50:616
[ 2026-08-08 09:32:35:940 ] [ 13936 ] [INFO] Log open time: 2026-08-08 09:32:35:940
[ 2026-08-08 09:32:35:940 ] [ 13936 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 09:32:35:940 ] [ 13936 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] **************************************************************************************
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] **************************************************************************************
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] **************************************************************************************
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] **************************************************************************************
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] **************************************************************************************
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] **************************************************************************************
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 828 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 09:32:35:956 ] [ 20700 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 09:32:35:956 ] [ 20700 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ************************************************************************************* 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ************************************************************************************** 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] WriteProcessDetails: Current Process ID 16500
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] deleted meta data version : 0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] No pending collections.
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] **************************************************** 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO]  Source File Extn        :
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Recusive                 :1
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Readonly Files           :1
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Hidden Files             :1
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] System files             :1
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Hidden Files             :1
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Continue on error        :0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] File Time Type           :0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ActionExtn               :8
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] **************************************************** 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] **************************************************************************************
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO] **************************************************************************************
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 09:32:35:956 ] [ 13936 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 09:32:35:971 ] [ 13936 ] [ERROR] JSON The file [ 2026-08-08 09:32:35:971 ] [ 13936 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 09:32:35:971 ] [ 13936 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 09:32:35:987 ] [ 13936 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] GetTimeInSeconds : Time in Second : 1786161755
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] GetTimeInSeconds : Time in Second : 1786161755
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 09:32:35:987 ] [ 13936 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 09:32:36:050 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 09:32:36:050 ] [ 13936 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 09:32:36:050 ] [ 13936 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 09:32:36:050 ] [ 13936 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 09:32:36:050 ] [ 13936 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 09:32:36:050 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 09:32:36:050 ] [ 13936 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 09:32:36:065 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 09:32:36:065 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 09:32:36:065 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 09:32:36:065 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] GetTimeInSeconds : Time in Second : 1786161756
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 09:32:36:065 ] [ 13936 ] [INFO] Log close time: 2026-08-08 09:32:36:065
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] Log open time: 2026-08-08 12:11:42:013
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 820 
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 12:11:42:013 ] [ 18104 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 12:11:42:013 ] [ 10188 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 12:11:42:013 ] [ 18104 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 12:11:42:029 ] [ 10188 ] [INFO] ************************************************************************************* 
[ 2026-08-08 12:11:42:029 ] [ 10188 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 12:11:42:029 ] [ 10188 ] [INFO] ************************************************************************************** 
[ 2026-08-08 12:11:42:029 ] [ 10188 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 12:11:42:029 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:029 ] [ 10188 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 12:11:42:029 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:029 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:029 ] [ 10188 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 12:11:42:029 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:029 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] WriteProcessDetails: Current Process ID 21848
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] deleted meta data version : 0
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] No pending collections.
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] **************************************************** 
[ 2026-08-08 12:11:42:045 ] [ 10188 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO]  Source File Extn        :
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] Recusive                 :1
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] Readonly Files           :1
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] Hidden Files             :1
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] System files             :1
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] Hidden Files             :1
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] Continue on error        :0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] File Time Type           :0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] ActionExtn               :8
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] **************************************************** 
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 12:11:42:060 ] [ 10188 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 12:11:42:091 ] [ 10188 ] [ERROR] JSON The file [ 2026-08-08 12:11:42:091 ] [ 10188 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 12:11:42:091 ] [ 10188 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 12:11:42:381 ] [ 10188 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 12:11:42:381 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:381 ] [ 10188 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 12:11:42:381 ] [ 10188 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 12:11:42:381 ] [ 10188 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 12:11:42:381 ] [ 10188 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 12:11:42:381 ] [ 10188 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 12:11:42:381 ] [ 10188 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 12:11:42:673 ] [ 10188 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [INFO] GetTimeInSeconds : Time in Second : 1786171302
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [INFO] GetTimeInSeconds : Time in Second : 1786171302
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 12:11:42:673 ] [ 10188 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 12:11:42:673 ] [ 10188 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 12:11:42:736 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 12:11:42:736 ] [ 10188 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 12:11:42:736 ] [ 10188 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 12:11:42:736 ] [ 10188 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 12:11:42:736 ] [ 10188 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 12:11:42:736 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 12:11:42:736 ] [ 10188 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 12:11:42:751 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 12:11:42:751 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 12:11:42:751 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 12:11:42:751 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] GetTimeInSeconds : Time in Second : 1786171302
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 12:11:42:751 ] [ 10188 ] [INFO] Log close time: 2026-08-08 12:11:42:751
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] Log open time: 2026-08-08 13:15:55:593
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] **************************************************************************************
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] **************************************************************************************
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] **************************************************************************************
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] **************************************************************************************
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] **************************************************************************************
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] **************************************************************************************
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 3032 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 13:15:55:593 ] [ 16900 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 13:15:55:593 ] [ 16900 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] ************************************************************************************* 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] ************************************************************************************** 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:55:593 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] WriteProcessDetails: Current Process ID 21996
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] deleted meta data version : 0
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] No pending collections.
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 13:15:55:609 ] [ 15796 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] **************************************************** 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO]  Source File Extn        :
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] Recusive                 :1
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] Readonly Files           :1
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] Hidden Files             :1
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] System files             :1
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] Hidden Files             :1
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] Continue on error        :0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] File Time Type           :0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ActionExtn               :8
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] **************************************************** 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] **************************************************************************************
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO] **************************************************************************************
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 13:15:55:625 ] [ 15796 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 13:15:55:656 ] [ 15796 ] [ERROR] JSON The file [ 2026-08-08 13:15:55:656 ] [ 15796 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 13:15:55:656 ] [ 15796 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 13:15:56:004 ] [ 15796 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 13:15:56:004 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:56:004 ] [ 15796 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 13:15:56:004 ] [ 15796 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 13:15:56:004 ] [ 15796 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 13:15:56:004 ] [ 15796 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 13:15:56:004 ] [ 15796 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 13:15:56:004 ] [ 15796 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 13:15:56:426 ] [ 15796 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [INFO] GetTimeInSeconds : Time in Second : 1786175156
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [INFO] GetTimeInSeconds : Time in Second : 1786175156
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 13:15:56:426 ] [ 15796 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 13:15:56:426 ] [ 15796 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 13:15:56:457 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 13:15:56:457 ] [ 15796 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 13:15:56:457 ] [ 15796 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 13:15:56:457 ] [ 15796 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 13:15:56:457 ] [ 15796 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 13:15:56:457 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 13:15:56:457 ] [ 15796 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 13:15:56:473 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 13:15:56:473 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 13:15:56:473 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 13:15:56:473 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] GetTimeInSeconds : Time in Second : 1786175156
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 13:15:56:473 ] [ 15796 ] [INFO] Log close time: 2026-08-08 13:15:56:473
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Log open time: 2026-08-08 14:07:08:795
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] **************************************************************************************
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] **************************************************************************************
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] **************************************************************************************
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] **************************************************************************************
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] **************************************************************************************
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] **************************************************************************************
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2068 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 14:07:08:795 ] [ 14324 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 14:07:08:795 ] [ 14324 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ************************************************************************************* 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ************************************************************************************** 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] WriteProcessDetails: Current Process ID 17176
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] deleted meta data version : 0
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] No pending collections.
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] **************************************************** 
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO]  Source File Extn        :
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Recusive                 :1
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Readonly Files           :1
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Hidden Files             :1
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] System files             :1
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Hidden Files             :1
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] Continue on error        :0
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 14:07:08:795 ] [ 18668 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] File Time Type           :0
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] ActionExtn               :8
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] **************************************************** 
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] **************************************************************************************
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO] **************************************************************************************
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 14:07:08:810 ] [ 18668 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 14:07:08:826 ] [ 18668 ] [ERROR] JSON The file [ 2026-08-08 14:07:08:826 ] [ 18668 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 14:07:08:826 ] [ 18668 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] GetTimeInSeconds : Time in Second : 1786178228
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] GetTimeInSeconds : Time in Second : 1786178228
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 14:07:08:826 ] [ 18668 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 14:07:08:888 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 14:07:08:888 ] [ 18668 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 14:07:08:888 ] [ 18668 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 14:07:08:888 ] [ 18668 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 14:07:08:888 ] [ 18668 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 14:07:08:888 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 14:07:08:888 ] [ 18668 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 14:07:08:904 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 14:07:08:904 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 14:07:08:904 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 14:07:08:904 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] GetTimeInSeconds : Time in Second : 1786178228
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 14:07:08:904 ] [ 18668 ] [INFO] Log close time: 2026-08-08 14:07:08:904
[ 2026-08-08 15:30:46:922 ] [ 18460 ] [INFO] Log open time: 2026-08-08 15:30:46:922
[ 2026-08-08 15:30:46:922 ] [ 18460 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 15:30:46:922 ] [ 18460 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 15:30:46:922 ] [ 18460 ] [INFO] **************************************************************************************
[ 2026-08-08 15:30:46:922 ] [ 18460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 15:30:46:922 ] [ 18460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 15:30:46:922 ] [ 18460 ] [INFO] **************************************************************************************
[ 2026-08-08 15:30:46:922 ] [ 18460 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 15:30:46:922 ] [ 18460 ] [INFO] **************************************************************************************
[ 2026-08-08 15:30:46:922 ] [ 18460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] **************************************************************************************
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] **************************************************************************************
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] **************************************************************************************
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2128 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 15:30:46:937 ] [ 6688 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 15:30:46:937 ] [ 6688 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ************************************************************************************* 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ************************************************************************************** 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] WriteProcessDetails: Current Process ID 17444
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] deleted meta data version : 0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] No pending collections.
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] **************************************************** 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO]  Source File Extn        :
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Recusive                 :1
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Readonly Files           :1
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Hidden Files             :1
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] System files             :1
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Hidden Files             :1
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Continue on error        :0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] File Time Type           :0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ActionExtn               :8
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] **************************************************** 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] **************************************************************************************
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO] **************************************************************************************
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 15:30:46:937 ] [ 18460 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 15:30:46:967 ] [ 18460 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 15:30:46:967 ] [ 18460 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 15:30:46:967 ] [ 18460 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 15:30:46:967 ] [ 18460 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 15:30:46:967 ] [ 18460 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 15:30:46:967 ] [ 18460 ] [ERROR] JSON The file [ 2026-08-08 15:30:46:967 ] [ 18460 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 15:30:46:968 ] [ 18460 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] GetTimeInSeconds : Time in Second : 1786183246
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] GetTimeInSeconds : Time in Second : 1786183246
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 15:30:46:968 ] [ 18460 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 15:30:47:031 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 15:30:47:031 ] [ 18460 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 15:30:47:031 ] [ 18460 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 15:30:47:031 ] [ 18460 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 15:30:47:031 ] [ 18460 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 15:30:47:031 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 15:30:47:031 ] [ 18460 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 15:30:47:047 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 15:30:47:047 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 15:30:47:047 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 15:30:47:047 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] GetTimeInSeconds : Time in Second : 1786183247
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 15:30:47:047 ] [ 18460 ] [INFO] Log close time: 2026-08-08 15:30:47:047
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] Log open time: 2026-08-08 17:42:49:818
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2756 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 17:42:49:818 ] [ 12952 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 17:42:49:818 ] [ 12952 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] ************************************************************************************* 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] ************************************************************************************** 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:49:818 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] WriteProcessDetails: Current Process ID 11892
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] deleted meta data version : 0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] No pending collections.
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] **************************************************** 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO]  Source File Extn        :
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Recusive                 :1
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Readonly Files           :1
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Hidden Files             :1
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] System files             :1
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Hidden Files             :1
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Continue on error        :0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] File Time Type           :0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ActionExtn               :8
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] **************************************************** 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO] **************************************************************************************
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 17:42:49:850 ] [ 20700 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 17:42:49:881 ] [ 20700 ] [ERROR] JSON The file [ 2026-08-08 17:42:49:881 ] [ 20700 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 17:42:49:881 ] [ 20700 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 17:42:50:162 ] [ 20700 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 17:42:50:162 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:50:162 ] [ 20700 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 17:42:50:162 ] [ 20700 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 17:42:50:162 ] [ 20700 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 17:42:50:162 ] [ 20700 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 17:42:50:162 ] [ 20700 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 17:42:50:162 ] [ 20700 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 17:42:50:416 ] [ 20700 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [INFO] GetTimeInSeconds : Time in Second : 1786191170
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [INFO] GetTimeInSeconds : Time in Second : 1786191170
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 17:42:50:416 ] [ 20700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 17:42:50:416 ] [ 20700 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 17:42:50:600 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 17:42:50:600 ] [ 20700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 17:42:50:600 ] [ 20700 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 17:42:50:600 ] [ 20700 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 17:42:50:600 ] [ 20700 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 17:42:50:600 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 17:42:50:600 ] [ 20700 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 17:42:50:615 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 17:42:50:615 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 17:42:50:615 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 17:42:50:615 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] GetTimeInSeconds : Time in Second : 1786191170
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 17:42:50:615 ] [ 20700 ] [INFO] Log close time: 2026-08-08 17:42:50:615
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] Log open time: 2026-08-08 19:13:40:469
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] **************************************************************************************
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] **************************************************************************************
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] **************************************************************************************
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] **************************************************************************************
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] **************************************************************************************
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] **************************************************************************************
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2176 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 19:13:40:469 ] [ 8524 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 19:13:40:469 ] [ 8524 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] ************************************************************************************* 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] ************************************************************************************** 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:40:469 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] WriteProcessDetails: Current Process ID 15384
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] deleted meta data version : 0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] No pending collections.
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] **************************************************** 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO]  Source File Extn        :
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Recusive                 :1
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Readonly Files           :1
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Hidden Files             :1
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] System files             :1
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Hidden Files             :1
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Continue on error        :0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] File Time Type           :0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ActionExtn               :8
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] **************************************************** 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] **************************************************************************************
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO] **************************************************************************************
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 19:13:40:500 ] [ 11736 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 19:13:40:531 ] [ 11736 ] [ERROR] JSON The file [ 2026-08-08 19:13:40:531 ] [ 11736 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [ERROR] JSON The file [ 2026-08-08 19:13:40:531 ] [ 11736 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L	"'��n��n�\usb_policy_history.json
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 19:13:40:531 ] [ 11736 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 19:13:41:103 ] [ 11736 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 19:13:41:103 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:41:103 ] [ 11736 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 19:13:41:103 ] [ 11736 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 19:13:41:103 ] [ 11736 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 19:13:41:103 ] [ 11736 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 19:13:41:103 ] [ 11736 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 19:13:41:103 ] [ 11736 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 19:13:41:368 ] [ 11736 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [INFO] GetTimeInSeconds : Time in Second : 1786196621
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [INFO] GetTimeInSeconds : Time in Second : 1786196621
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:13:41:368 ] [ 11736 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 19:13:41:368 ] [ 11736 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 19:13:41:549 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:13:41:549 ] [ 11736 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 19:13:41:549 ] [ 11736 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 19:13:41:549 ] [ 11736 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 19:13:41:549 ] [ 11736 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 19:13:41:549 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:13:41:549 ] [ 11736 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 19:13:41:565 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 19:13:41:565 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 19:13:41:565 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 19:13:41:565 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] GetTimeInSeconds : Time in Second : 1786196621
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 19:13:41:565 ] [ 11736 ] [INFO] Log close time: 2026-08-08 19:13:41:565
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Log open time: 2026-08-08 19:59:58:604
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] **************************************************************************************
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] **************************************************************************************
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] **************************************************************************************
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] **************************************************************************************
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] **************************************************************************************
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] **************************************************************************************
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2100 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 20580 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 20580 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ************************************************************************************* 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ************************************************************************************** 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] WriteProcessDetails: Current Process ID 12300
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] deleted meta data version : 0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] No pending collections.
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] **************************************************** 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO]  Source File Extn        :
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Recusive                 :1
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Readonly Files           :1
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Hidden Files             :1
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] System files             :1
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Hidden Files             :1
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Continue on error        :0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] File Time Type           :0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ActionExtn               :8
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] **************************************************** 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] **************************************************************************************
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO] **************************************************************************************
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 19:59:58:604 ] [ 17892 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 19:59:58:620 ] [ 17892 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 19:59:58:620 ] [ 17892 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 19:59:58:620 ] [ 17892 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 19:59:58:620 ] [ 17892 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 19:59:58:620 ] [ 17892 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 19:59:58:620 ] [ 17892 ] [ERROR] JSON The file [ 2026-08-08 19:59:58:620 ] [ 17892 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 19:59:58:620 ] [ 17892 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 19:59:58:620 ] [ 17892 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 19:59:58:620 ] [ 17892 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 19:59:58:636 ] [ 17892 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] GetTimeInSeconds : Time in Second : 1786199398
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] GetTimeInSeconds : Time in Second : 1786199398
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 19:59:58:636 ] [ 17892 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 19:59:58:729 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 19:59:58:729 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 19:59:58:729 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 19:59:58:729 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 19:59:58:729 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] GetTimeInSeconds : Time in Second : 1786199398
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 19:59:58:729 ] [ 17892 ] [INFO] Log close time: 2026-08-08 19:59:58:729
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] Log open time: 2026-08-08 22:19:13:705
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] **************************************************************************************
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] **************************************************************************************
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] **************************************************************************************
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] **************************************************************************************
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] **************************************************************************************
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] **************************************************************************************
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2812 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 22:19:13:705 ] [ 22316 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 22:19:13:705 ] [ 22316 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] ************************************************************************************* 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] ************************************************************************************** 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 22:19:13:705 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:13:721 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:13:721 ] [ 14804 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 22:19:13:721 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:13:721 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] WriteProcessDetails: Current Process ID 17528
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] deleted meta data version : 0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] No pending collections.
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] **************************************************** 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO]  Source File Extn        :
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Recusive                 :1
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Readonly Files           :1
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Hidden Files             :1
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] System files             :1
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Hidden Files             :1
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Continue on error        :0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] File Time Type           :0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ActionExtn               :8
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] **************************************************** 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] **************************************************************************************
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO] **************************************************************************************
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 22:19:13:939 ] [ 14804 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 22:19:13:971 ] [ 14804 ] [ERROR] JSON The file [ 2026-08-08 22:19:13:971 ] [ 14804 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 22:19:13:971 ] [ 14804 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 22:19:14:336 ] [ 14804 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 22:19:14:336 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:14:336 ] [ 14804 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 22:19:14:336 ] [ 14804 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 22:19:14:336 ] [ 14804 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 22:19:14:336 ] [ 14804 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 22:19:14:336 ] [ 14804 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 22:19:14:336 ] [ 14804 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 22:19:14:578 ] [ 14804 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [INFO] GetTimeInSeconds : Time in Second : 1786207754
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [INFO] GetTimeInSeconds : Time in Second : 1786207754
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:19:14:578 ] [ 14804 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 22:19:14:578 ] [ 14804 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 22:19:14:787 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:19:14:787 ] [ 14804 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 22:19:14:787 ] [ 14804 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 22:19:14:787 ] [ 14804 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 22:19:14:787 ] [ 14804 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 22:19:14:787 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:19:14:787 ] [ 14804 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 22:19:14:803 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 22:19:14:803 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 22:19:14:803 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 22:19:14:803 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] GetTimeInSeconds : Time in Second : 1786207754
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 22:19:14:803 ] [ 14804 ] [INFO] Log close time: 2026-08-08 22:19:14:803
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] Log open time: 2026-08-08 22:58:08:918
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] **************************************************************************************
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] **************************************************************************************
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] **************************************************************************************
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] **************************************************************************************
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] **************************************************************************************
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] **************************************************************************************
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] Going to get token for session id 3 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2248 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-08 22:58:08:918 ] [ 19872 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 22:58:08:918 ] [ 19872 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] ************************************************************************************* 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] ************************************************************************************** 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:08:918 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] WriteProcessDetails: Current Process ID 13292
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] deleted meta data version : 0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] No pending collections.
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] **************************************************** 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO]  Source File Extn        :
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Recusive                 :1
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Readonly Files           :1
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Hidden Files             :1
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] System files             :1
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Hidden Files             :1
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Continue on error        :0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] CreatedTime Option        :0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] CreatedTime Period        :0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] CreatedTO time Period     :0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ModifiedTime Option      :0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ModifiedTime Period      :0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] AccessedTime Option      :0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] AccessedTime Period      :0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] AccessedTO time Period   :0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] File Time Type           :0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ActionExtn               :8
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] **************************************************** 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] **************************************************************************************
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO] **************************************************************************************
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-08 22:58:08:934 ] [ 15628 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-08 22:58:08:949 ] [ 15628 ] [ERROR] JSON The file [ 2026-08-08 22:58:08:949 ] [ 15628 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [ERROR] JSON The file [ 2026-08-08 22:58:08:949 ] [ 15628 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�E�V��n��n�\usb_policy_history.json
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-08 22:58:08:949 ] [ 15628 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 22:58:09:184 ] [ 15628 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-08 22:58:09:184 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:09:184 ] [ 15628 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-08 22:58:09:184 ] [ 15628 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-08 22:58:09:184 ] [ 15628 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 22:58:09:184 ] [ 15628 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-08 22:58:09:184 ] [ 15628 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 22:58:09:184 ] [ 15628 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-08 22:58:09:403 ] [ 15628 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [INFO] GetTimeInSeconds : Time in Second : 1786210089
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [INFO] GetTimeInSeconds : Time in Second : 1786210089
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:58:09:403 ] [ 15628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-08 22:58:09:403 ] [ 15628 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-08 22:58:09:471 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-08 22:58:09:471 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-08 22:58:09:471 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-08 22:58:09:471 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-08 22:58:09:471 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-08 22:58:09:471 ] [ 15628 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] Refresh Policy Driver Check
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] Inside isDriverInstalled
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] GetTimeInSeconds : Time in Second : 1786210089
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-08 22:58:09:487 ] [ 15628 ] [INFO] Log close time: 2026-08-08 22:58:09:487
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] Log open time: 2026-08-09 00:28:05:726
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] **************************************************************************************
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] **************************************************************************************
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] **************************************************************************************
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] **************************************************************************************
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] **************************************************************************************
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] **************************************************************************************
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2072 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 00:28:05:726 ] [ 22516 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 00:28:05:726 ] [ 22516 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] ************************************************************************************* 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] ************************************************************************************** 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:726 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] WriteProcessDetails: Current Process ID 8868
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] deleted meta data version : 0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] No pending collections.
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] **************************************************** 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO]  Source File Extn        :
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Recusive                 :1
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Readonly Files           :1
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Hidden Files             :1
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] System files             :1
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Hidden Files             :1
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Continue on error        :0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] File Time Type           :0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ActionExtn               :8
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] **************************************************** 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] **************************************************************************************
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO] **************************************************************************************
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 00:28:05:742 ] [ 10544 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 00:28:05:758 ] [ 10544 ] [ERROR] JSON The file [ 2026-08-09 00:28:05:758 ] [ 10544 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 00:28:05:758 ] [ 10544 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 00:28:05:773 ] [ 10544 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [INFO] GetTimeInSeconds : Time in Second : 1786215485
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [INFO] GetTimeInSeconds : Time in Second : 1786215485
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 00:28:05:773 ] [ 10544 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 00:28:05:773 ] [ 10544 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 00:28:05:804 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 00:28:05:804 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 00:28:05:804 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 00:28:05:804 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 00:28:05:804 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 00:28:05:804 ] [ 10544 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] GetTimeInSeconds : Time in Second : 1786215485
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 00:28:05:820 ] [ 10544 ] [INFO] Log close time: 2026-08-09 00:28:05:820
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] Log open time: 2026-08-09 01:57:43:713
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] **************************************************************************************
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] **************************************************************************************
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] **************************************************************************************
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] **************************************************************************************
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] **************************************************************************************
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] **************************************************************************************
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2188 
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 01:57:43:713 ] [ 4388 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 01:57:43:713 ] [ 21732 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 01:57:43:713 ] [ 4388 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ************************************************************************************* 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ************************************************************************************** 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] WriteProcessDetails: Current Process ID 21568
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] deleted meta data version : 0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] No pending collections.
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] **************************************************** 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO]  Source File Extn        :
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Recusive                 :1
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Readonly Files           :1
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Hidden Files             :1
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] System files             :1
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Hidden Files             :1
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Continue on error        :0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] File Time Type           :0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ActionExtn               :8
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] **************************************************** 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] **************************************************************************************
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO] **************************************************************************************
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 01:57:43:728 ] [ 21732 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 01:57:43:744 ] [ 21732 ] [ERROR] JSON The file [ 2026-08-09 01:57:43:744 ] [ 21732 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [ERROR] JSON The file [ 2026-08-09 01:57:43:744 ] [ 21732 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L/ҍ:��n��n�\usb_policy_history.json
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 01:57:43:744 ] [ 21732 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 01:57:43:759 ] [ 21732 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] GetTimeInSeconds : Time in Second : 1786220863
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] GetTimeInSeconds : Time in Second : 1786220863
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 01:57:43:759 ] [ 21732 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 01:57:43:806 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 01:57:43:806 ] [ 21732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 01:57:43:806 ] [ 21732 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 01:57:43:806 ] [ 21732 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 01:57:43:806 ] [ 21732 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 01:57:43:806 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 01:57:43:806 ] [ 21732 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 01:57:43:822 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 01:57:43:822 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 01:57:43:822 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 01:57:43:822 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] GetTimeInSeconds : Time in Second : 1786220863
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 01:57:43:822 ] [ 21732 ] [INFO] Log close time: 2026-08-09 01:57:43:822
[ 2026-08-09 03:45:39:712 ] [ 11076 ] [INFO] Log open time: 2026-08-09 03:45:39:712
[ 2026-08-09 03:45:39:712 ] [ 11076 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 03:45:39:712 ] [ 11076 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] **************************************************************************************
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] **************************************************************************************
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] **************************************************************************************
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] **************************************************************************************
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] **************************************************************************************
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] **************************************************************************************
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2312 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 03:45:39:946 ] [ 7048 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 03:45:39:946 ] [ 7048 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ************************************************************************************* 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ************************************************************************************** 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] WriteProcessDetails: Current Process ID 9268
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] deleted meta data version : 0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] No pending collections.
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] **************************************************** 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO]  Source File Extn        :
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Recusive                 :1
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Readonly Files           :1
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Hidden Files             :1
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] System files             :1
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Hidden Files             :1
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Continue on error        :0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] File Time Type           :0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ActionExtn               :8
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] **************************************************** 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] **************************************************************************************
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO] **************************************************************************************
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 03:45:39:946 ] [ 11076 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 03:45:39:978 ] [ 11076 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 03:45:39:978 ] [ 11076 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 03:45:39:978 ] [ 11076 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 03:45:39:978 ] [ 11076 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 03:45:39:978 ] [ 11076 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 03:45:39:978 ] [ 11076 ] [ERROR] JSON The file [ 2026-08-09 03:45:39:978 ] [ 11076 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [ERROR] JSON The file [ 2026-08-09 03:45:39:993 ] [ 11076 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L7�|)��n��n�\usb_policy_history.json
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 03:45:39:993 ] [ 11076 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 03:45:40:375 ] [ 11076 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 03:45:40:375 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:40:375 ] [ 11076 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 03:45:40:375 ] [ 11076 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 03:45:40:375 ] [ 11076 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 03:45:40:375 ] [ 11076 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 03:45:40:375 ] [ 11076 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 03:45:40:375 ] [ 11076 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 03:45:40:612 ] [ 11076 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [INFO] GetTimeInSeconds : Time in Second : 1786227340
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [INFO] GetTimeInSeconds : Time in Second : 1786227340
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 03:45:40:612 ] [ 11076 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 03:45:40:612 ] [ 11076 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 03:45:40:873 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 03:45:40:873 ] [ 11076 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 03:45:40:873 ] [ 11076 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 03:45:40:873 ] [ 11076 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 03:45:40:873 ] [ 11076 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 03:45:40:873 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 03:45:40:873 ] [ 11076 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 03:45:40:889 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 03:45:40:889 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 03:45:40:889 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 03:45:40:889 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] GetTimeInSeconds : Time in Second : 1786227340
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 03:45:40:889 ] [ 11076 ] [INFO] Log close time: 2026-08-09 03:45:40:889
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Log open time: 2026-08-09 04:56:43:644
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] **************************************************************************************
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] **************************************************************************************
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] **************************************************************************************
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] **************************************************************************************
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] **************************************************************************************
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] **************************************************************************************
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2164 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 04:56:43:644 ] [ 20088 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 04:56:43:644 ] [ 20088 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ************************************************************************************* 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ************************************************************************************** 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] WriteProcessDetails: Current Process ID 11544
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] deleted meta data version : 0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] No pending collections.
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] **************************************************** 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO]  Source File Extn        :
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Recusive                 :1
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Readonly Files           :1
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Hidden Files             :1
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] System files             :1
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Hidden Files             :1
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Continue on error        :0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] File Time Type           :0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ActionExtn               :8
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] **************************************************** 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] **************************************************************************************
[ 2026-08-09 04:56:43:644 ] [ 8052 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 04:56:43:660 ] [ 8052 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 04:56:43:660 ] [ 8052 ] [INFO] **************************************************************************************
[ 2026-08-09 04:56:43:660 ] [ 8052 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 04:56:43:660 ] [ 8052 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 04:56:43:660 ] [ 8052 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 04:56:43:676 ] [ 8052 ] [ERROR] JSON The file [ 2026-08-09 04:56:43:676 ] [ 8052 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 04:56:43:676 ] [ 8052 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] GetTimeInSeconds : Time in Second : 1786231603
[ 2026-08-09 04:56:43:676 ] [ 8052 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-09 04:56:43:799 ] [ 8052 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-09 04:56:43:799 ] [ 8052 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 04:56:43:799 ] [ 8052 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-09 04:56:43:799 ] [ 8052 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 04:56:43:877 ] [ 8052 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-09 04:56:44:002 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:44:002 ] [ 8052 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-09 04:56:44:002 ] [ 8052 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-09 04:56:44:002 ] [ 8052 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-09 04:56:44:002 ] [ 8052 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-09 04:56:44:002 ] [ 8052 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-09 04:56:44:002 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:56:44:002 ] [ 8052 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-09 04:56:44:002 ] [ 8052 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-09 04:57:05:037 ] [ 8052 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-09 04:57:05:037 ] [ 8052 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-09 04:57:26:054 ] [ 8052 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-09 04:57:26:054 ] [ 8052 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-09 04:57:26:054 ] [ 8052 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-09 04:57:26:054 ] [ 8052 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-09 04:57:26:069 ] [ 8052 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "261"
}
 
[ 2026-08-09 04:57:26:069 ] [ 8052 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-09 04:57:26:069 ] [ 8052 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-09 04:57:26:069 ] [ 8052 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-09 04:57:26:069 ] [ 8052 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-09 04:57:26:069 ] [ 8052 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-09 04:57:26:069 ] [ 8052 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-09 04:57:26:069 ] [ 8052 ] [INFO] Inside SetAuthentication 
[ 2026-08-09 04:57:26:085 ] [ 8052 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-09 04:57:26:085 ] [ 8052 ] [INFO] End of SetAuthentication 
[ 2026-08-09 04:57:26:085 ] [ 8052 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-09 04:57:26:105 ] [ 8052 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-09 04:57:26:105 ] [ 8052 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] DeletePrivateKeys: Deleted using 1acc82ff99dae5dac599fca29d93b899e19f482e90a5837ade4dac0d0e24562af80ad74db4e27cd2666e0902d98e8029 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] GetTimeInSeconds : Time in Second : 1786231646
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] Last ME Data Posted time [ 1786231646 ] has been updated
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-09 04:57:26:152 ] [ 8052 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 04:57:26:167 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 04:57:26:167 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 04:57:26:167 ] [ 8052 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 04:57:26:167 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 04:57:26:167 ] [ 8052 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 04:57:26:167 ] [ 8052 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 04:57:26:167 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 04:57:26:167 ] [ 8052 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 04:57:26:167 ] [ 8052 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 04:57:26:167 ] [ 8052 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 04:57:26:167 ] [ 8052 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 04:57:26:167 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 04:57:26:167 ] [ 8052 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 04:57:26:183 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 04:57:26:183 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 04:57:26:183 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 04:57:26:183 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] GetTimeInSeconds : Time in Second : 1786231646
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 04:57:26:183 ] [ 8052 ] [INFO] Log close time: 2026-08-09 04:57:26:183
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Log open time: 2026-08-09 06:26:42:657
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] **************************************************************************************
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] **************************************************************************************
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] **************************************************************************************
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] **************************************************************************************
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] **************************************************************************************
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] **************************************************************************************
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2144 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 11528 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 11528 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ************************************************************************************* 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ************************************************************************************** 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] WriteProcessDetails: Current Process ID 13400
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] deleted meta data version : 0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] No pending collections.
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] **************************************************** 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO]  Source File Extn        :
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Recusive                 :1
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Readonly Files           :1
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Hidden Files             :1
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] System files             :1
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Hidden Files             :1
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Continue on error        :0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] File Time Type           :0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ActionExtn               :8
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] **************************************************** 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] **************************************************************************************
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO] **************************************************************************************
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 06:26:42:657 ] [ 21904 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 06:26:42:672 ] [ 21904 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 06:26:42:672 ] [ 21904 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 06:26:42:672 ] [ 21904 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 06:26:42:672 ] [ 21904 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 06:26:42:672 ] [ 21904 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 06:26:42:672 ] [ 21904 ] [ERROR] JSON The file [ 2026-08-09 06:26:42:672 ] [ 21904 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [ERROR] JSON The file [ 2026-08-09 06:26:42:688 ] [ 21904 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L*~�(��n��n�\usb_policy_history.json
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 06:26:42:688 ] [ 21904 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] GetTimeInSeconds : Time in Second : 1786237002
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] GetTimeInSeconds : Time in Second : 1786237002
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 06:26:42:688 ] [ 21904 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 06:26:42:744 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 06:26:42:744 ] [ 21904 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 06:26:42:744 ] [ 21904 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 06:26:42:744 ] [ 21904 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 06:26:42:744 ] [ 21904 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 06:26:42:744 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 06:26:42:744 ] [ 21904 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 06:26:42:760 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 06:26:42:760 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 06:26:42:760 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 06:26:42:760 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] GetTimeInSeconds : Time in Second : 1786237002
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 06:26:42:760 ] [ 21904 ] [INFO] Log close time: 2026-08-09 06:26:42:760
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] Log open time: 2026-08-09 08:20:54:371
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2040 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 08:20:54:371 ] [ 17248 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 08:20:54:371 ] [ 17248 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] ************************************************************************************* 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] ************************************************************************************** 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:371 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] WriteProcessDetails: Current Process ID 20924
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] deleted meta data version : 0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] No pending collections.
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] **************************************************** 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO]  Source File Extn        :
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Recusive                 :1
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Readonly Files           :1
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Hidden Files             :1
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] System files             :1
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Hidden Files             :1
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Continue on error        :0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] File Time Type           :0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ActionExtn               :8
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] **************************************************** 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 08:20:54:387 ] [ 10160 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 08:20:54:418 ] [ 10160 ] [ERROR] JSON The file [ 2026-08-09 08:20:54:418 ] [ 10160 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 08:20:54:418 ] [ 10160 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 08:20:54:771 ] [ 10160 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 08:20:54:771 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:771 ] [ 10160 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 08:20:54:771 ] [ 10160 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 08:20:54:771 ] [ 10160 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 08:20:54:771 ] [ 10160 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 08:20:54:771 ] [ 10160 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 08:20:54:771 ] [ 10160 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 08:20:54:974 ] [ 10160 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [INFO] GetTimeInSeconds : Time in Second : 1786243854
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [INFO] GetTimeInSeconds : Time in Second : 1786243854
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 08:20:54:974 ] [ 10160 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 08:20:54:974 ] [ 10160 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 08:20:55:199 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 08:20:55:199 ] [ 10160 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 08:20:55:199 ] [ 10160 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 08:20:55:199 ] [ 10160 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 08:20:55:199 ] [ 10160 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 08:20:55:199 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 08:20:55:199 ] [ 10160 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 08:20:55:220 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 08:20:55:220 ] [ 10160 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 08:20:55:220 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 08:20:55:220 ] [ 10160 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 08:20:55:220 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 08:20:55:220 ] [ 10160 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 08:20:55:220 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 08:20:55:220 ] [ 10160 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 08:20:55:220 ] [ 10160 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 08:20:55:220 ] [ 10160 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 08:20:55:220 ] [ 10160 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 08:20:55:220 ] [ 10160 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 08:20:55:220 ] [ 10160 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] GetTimeInSeconds : Time in Second : 1786243855
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 08:20:55:221 ] [ 10160 ] [INFO] Log close time: 2026-08-09 08:20:55:221
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Log open time: 2026-08-09 09:26:43:973
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] **************************************************************************************
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] **************************************************************************************
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] **************************************************************************************
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] **************************************************************************************
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] **************************************************************************************
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] **************************************************************************************
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 224 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11856 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 09:26:43:973 ] [ 11856 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ************************************************************************************* 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ************************************************************************************** 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] WriteProcessDetails: Current Process ID 11792
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] deleted meta data version : 0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] No pending collections.
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] **************************************************** 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO]  Source File Extn        :
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Recusive                 :1
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Readonly Files           :1
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Hidden Files             :1
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] System files             :1
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Hidden Files             :1
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Continue on error        :0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] File Time Type           :0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ActionExtn               :8
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] **************************************************** 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] **************************************************************************************
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO] **************************************************************************************
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 09:26:43:973 ] [ 11184 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 09:26:44:004 ] [ 11184 ] [ERROR] JSON The file [ 2026-08-09 09:26:44:004 ] [ 11184 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 09:26:44:004 ] [ 11184 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] GetTimeInSeconds : Time in Second : 1786247804
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] GetTimeInSeconds : Time in Second : 1786247804
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 09:26:44:004 ] [ 11184 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 09:26:44:082 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 09:26:44:082 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 09:26:44:082 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 09:26:44:082 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 09:26:44:082 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] GetTimeInSeconds : Time in Second : 1786247804
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 09:26:44:082 ] [ 11184 ] [INFO] Log close time: 2026-08-09 09:26:44:082
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Log open time: 2026-08-09 10:56:42:592
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] **************************************************************************************
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] **************************************************************************************
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] **************************************************************************************
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] **************************************************************************************
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] **************************************************************************************
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] **************************************************************************************
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2184 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 10:56:42:592 ] [ 16948 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 10:56:42:592 ] [ 16948 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ************************************************************************************* 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ************************************************************************************** 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] WriteProcessDetails: Current Process ID 12112
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] deleted meta data version : 0
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] No pending collections.
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 10:56:42:592 ] [ 11068 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] **************************************************** 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO]  Source File Extn        :
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] Recusive                 :1
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] Readonly Files           :1
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] Hidden Files             :1
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] System files             :1
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] Hidden Files             :1
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] Continue on error        :0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] File Time Type           :0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ActionExtn               :8
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] **************************************************** 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] **************************************************************************************
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO] **************************************************************************************
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 10:56:42:607 ] [ 11068 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 10:56:42:623 ] [ 11068 ] [ERROR] JSON The file [ 2026-08-09 10:56:42:623 ] [ 11068 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 10:56:42:623 ] [ 11068 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 10:56:42:844 ] [ 11068 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 10:56:42:844 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:42:844 ] [ 11068 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 10:56:42:844 ] [ 11068 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 10:56:42:844 ] [ 11068 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 10:56:42:844 ] [ 11068 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 10:56:42:844 ] [ 11068 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 10:56:42:844 ] [ 11068 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 10:56:43:063 ] [ 11068 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [INFO] GetTimeInSeconds : Time in Second : 1786253203
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [INFO] GetTimeInSeconds : Time in Second : 1786253203
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 10:56:43:063 ] [ 11068 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 10:56:43:063 ] [ 11068 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 10:56:43:179 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 10:56:43:179 ] [ 11068 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 10:56:43:179 ] [ 11068 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 10:56:43:179 ] [ 11068 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 10:56:43:179 ] [ 11068 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 10:56:43:179 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 10:56:43:179 ] [ 11068 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 10:56:43:194 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 10:56:43:194 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 10:56:43:194 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 10:56:43:194 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] GetTimeInSeconds : Time in Second : 1786253203
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 10:56:43:194 ] [ 11068 ] [INFO] Log close time: 2026-08-09 10:56:43:194
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Log open time: 2026-08-09 12:25:41:974
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] **************************************************************************************
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] **************************************************************************************
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] **************************************************************************************
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] **************************************************************************************
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] **************************************************************************************
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] **************************************************************************************
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2180 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 14316 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 14316 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ************************************************************************************* 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ************************************************************************************** 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] WriteProcessDetails: Current Process ID 15832
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] deleted meta data version : 0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] No pending collections.
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] **************************************************** 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO]  Source File Extn        :
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Recusive                 :1
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Readonly Files           :1
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Hidden Files             :1
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] System files             :1
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Hidden Files             :1
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Continue on error        :0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] File Time Type           :0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ActionExtn               :8
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] **************************************************** 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] **************************************************************************************
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO] **************************************************************************************
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 12:25:41:974 ] [ 7012 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] JSON The file [ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] JSON The file [ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��C4��n��n�\usb_policy_history.json
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] GetTimeInSeconds : Time in Second : 1786258542
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] GetTimeInSeconds : Time in Second : 1786258542
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 12:25:42:005 ] [ 7012 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 12:25:42:099 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 12:25:42:099 ] [ 7012 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 12:25:42:099 ] [ 7012 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 12:25:42:099 ] [ 7012 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 12:25:42:099 ] [ 7012 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 12:25:42:099 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 12:25:42:099 ] [ 7012 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 12:25:42:115 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 12:25:42:115 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 12:25:42:115 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 12:25:42:115 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] GetTimeInSeconds : Time in Second : 1786258542
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 12:25:42:115 ] [ 7012 ] [INFO] Log close time: 2026-08-09 12:25:42:115
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] Log open time: 2026-08-09 13:55:41:443
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] **************************************************************************************
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] **************************************************************************************
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] **************************************************************************************
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] **************************************************************************************
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] **************************************************************************************
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] **************************************************************************************
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1964 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 13:55:41:443 ] [ 3236 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 13:55:41:443 ] [ 3236 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] ************************************************************************************* 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] ************************************************************************************** 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:443 ] [ 10792 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] WriteProcessDetails: Current Process ID 19952
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] deleted meta data version : 0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] No pending collections.
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] **************************************************** 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO]  Source File Extn        :
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Recusive                 :1
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Readonly Files           :1
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Hidden Files             :1
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] System files             :1
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Hidden Files             :1
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Continue on error        :0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] File Time Type           :0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ActionExtn               :8
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] **************************************************** 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] **************************************************************************************
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO] **************************************************************************************
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 13:55:41:458 ] [ 10792 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 13:55:41:490 ] [ 10792 ] [ERROR] JSON The file [ 2026-08-09 13:55:41:490 ] [ 10792 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 13:55:41:490 ] [ 10792 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 13:55:41:780 ] [ 10792 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 13:55:41:780 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:41:780 ] [ 10792 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 13:55:41:780 ] [ 10792 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 13:55:41:780 ] [ 10792 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 13:55:41:780 ] [ 10792 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 13:55:41:780 ] [ 10792 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 13:55:41:780 ] [ 10792 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 13:55:42:020 ] [ 10792 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [INFO] GetTimeInSeconds : Time in Second : 1786263942
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [INFO] GetTimeInSeconds : Time in Second : 1786263942
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 13:55:42:020 ] [ 10792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 13:55:42:020 ] [ 10792 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 13:55:42:082 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 13:55:42:082 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 13:55:42:082 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 13:55:42:082 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 13:55:42:082 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] GetTimeInSeconds : Time in Second : 1786263942
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 13:55:42:082 ] [ 10792 ] [INFO] Log close time: 2026-08-09 13:55:42:082
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] Log open time: 2026-08-09 15:24:44:685
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] **************************************************************************************
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] **************************************************************************************
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] **************************************************************************************
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] **************************************************************************************
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] **************************************************************************************
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] **************************************************************************************
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2196 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 15:24:44:685 ] [ 15748 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 15:24:44:685 ] [ 15748 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] ************************************************************************************* 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] ************************************************************************************** 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 15:24:44:685 ] [ 7524 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] WriteProcessDetails: Current Process ID 21804
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] deleted meta data version : 0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] No pending collections.
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] **************************************************** 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO]  Source File Extn        :
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Recusive                 :1
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Readonly Files           :1
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Hidden Files             :1
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] System files             :1
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Hidden Files             :1
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Continue on error        :0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] File Time Type           :0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ActionExtn               :8
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] **************************************************** 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] **************************************************************************************
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO] **************************************************************************************
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 15:24:44:701 ] [ 7524 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 15:24:44:717 ] [ 7524 ] [ERROR] JSON The file [ 2026-08-09 15:24:44:717 ] [ 7524 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [ERROR] JSON The file [ 2026-08-09 15:24:44:717 ] [ 7524 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�;��n��n�\usb_policy_history.json
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 15:24:44:717 ] [ 7524 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 15:24:44:951 ] [ 7524 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 15:24:44:951 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:44:951 ] [ 7524 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 15:24:44:951 ] [ 7524 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 15:24:44:951 ] [ 7524 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 15:24:44:951 ] [ 7524 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 15:24:44:951 ] [ 7524 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 15:24:44:951 ] [ 7524 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 15:24:45:185 ] [ 7524 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [INFO] GetTimeInSeconds : Time in Second : 1786269285
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [INFO] GetTimeInSeconds : Time in Second : 1786269285
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 15:24:45:185 ] [ 7524 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 15:24:45:185 ] [ 7524 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 15:24:45:241 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 15:24:45:241 ] [ 7524 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 15:24:45:241 ] [ 7524 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 15:24:45:241 ] [ 7524 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 15:24:45:241 ] [ 7524 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 15:24:45:241 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 15:24:45:241 ] [ 7524 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 15:24:45:256 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 15:24:45:256 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 15:24:45:256 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 15:24:45:256 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] GetTimeInSeconds : Time in Second : 1786269285
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 15:24:45:256 ] [ 7524 ] [INFO] Log close time: 2026-08-09 15:24:45:256
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] Log open time: 2026-08-09 16:54:42:668
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] **************************************************************************************
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] **************************************************************************************
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] **************************************************************************************
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] **************************************************************************************
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] **************************************************************************************
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] **************************************************************************************
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2112 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 16:54:42:668 ] [ 20192 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 16:54:42:668 ] [ 20192 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] ************************************************************************************* 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] ************************************************************************************** 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:668 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] WriteProcessDetails: Current Process ID 6228
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] deleted meta data version : 0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] No pending collections.
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] **************************************************** 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO]  Source File Extn        :
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Recusive                 :1
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Readonly Files           :1
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Hidden Files             :1
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] System files             :1
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Hidden Files             :1
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Continue on error        :0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] File Time Type           :0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ActionExtn               :8
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] **************************************************** 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] **************************************************************************************
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO] **************************************************************************************
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 16:54:42:684 ] [ 20620 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 16:54:42:699 ] [ 20620 ] [ERROR] JSON The file [ 2026-08-09 16:54:42:699 ] [ 20620 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [ERROR] JSON The file [ 2026-08-09 16:54:42:699 ] [ 20620 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�9���n��n�\usb_policy_history.json
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 16:54:42:699 ] [ 20620 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 16:54:42:715 ] [ 20620 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] GetTimeInSeconds : Time in Second : 1786274682
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] GetTimeInSeconds : Time in Second : 1786274682
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 16:54:42:715 ] [ 20620 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 16:54:42:762 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 16:54:42:762 ] [ 20620 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 16:54:42:762 ] [ 20620 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 16:54:42:762 ] [ 20620 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 16:54:42:762 ] [ 20620 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 16:54:42:762 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 16:54:42:762 ] [ 20620 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 16:54:42:778 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 16:54:42:778 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 16:54:42:778 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 16:54:42:778 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] GetTimeInSeconds : Time in Second : 1786274682
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 16:54:42:778 ] [ 20620 ] [INFO] Log close time: 2026-08-09 16:54:42:778
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] Log open time: 2026-08-09 18:24:40:758
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] **************************************************************************************
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] **************************************************************************************
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] **************************************************************************************
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] **************************************************************************************
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] **************************************************************************************
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] **************************************************************************************
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1308 
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 18:24:40:758 ] [ 21784 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 18:24:40:758 ] [ 21784 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 18:24:40:758 ] [ 18308 ] [INFO] ************************************************************************************* 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ************************************************************************************** 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] WriteProcessDetails: Current Process ID 18616
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] deleted meta data version : 0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] No pending collections.
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] **************************************************** 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO]  Source File Extn        :
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Recusive                 :1
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Readonly Files           :1
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Hidden Files             :1
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] System files             :1
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Hidden Files             :1
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Continue on error        :0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] File Time Type           :0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ActionExtn               :8
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] **************************************************** 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] **************************************************************************************
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO] **************************************************************************************
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 18:24:40:774 ] [ 18308 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 18:24:40:790 ] [ 18308 ] [ERROR] JSON The file [ 2026-08-09 18:24:40:790 ] [ 18308 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [ERROR] JSON The file [ 2026-08-09 18:24:40:790 ] [ 18308 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L`2>��n��n�\usb_policy_history.json
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 18:24:40:790 ] [ 18308 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 18:24:40:805 ] [ 18308 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] GetTimeInSeconds : Time in Second : 1786280080
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] GetTimeInSeconds : Time in Second : 1786280080
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 18:24:40:805 ] [ 18308 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 18:24:40:858 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 18:24:40:858 ] [ 18308 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 18:24:40:858 ] [ 18308 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 18:24:40:858 ] [ 18308 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 18:24:40:858 ] [ 18308 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 18:24:40:858 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 18:24:40:858 ] [ 18308 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 18:24:40:874 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 18:24:40:874 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 18:24:40:874 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 18:24:40:874 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] GetTimeInSeconds : Time in Second : 1786280080
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 18:24:40:874 ] [ 18308 ] [INFO] Log close time: 2026-08-09 18:24:40:874
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] Log open time: 2026-08-09 19:52:46:183
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] **************************************************************************************
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] **************************************************************************************
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] **************************************************************************************
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] **************************************************************************************
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] **************************************************************************************
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] **************************************************************************************
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2116 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 19:52:46:183 ] [ 144 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 19:52:46:183 ] [ 144 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] ************************************************************************************* 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] ************************************************************************************** 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:183 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] WriteProcessDetails: Current Process ID 12720
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] deleted meta data version : 0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] No pending collections.
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] **************************************************** 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO]  Source File Extn        :
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Recusive                 :1
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Readonly Files           :1
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Hidden Files             :1
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] System files             :1
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Hidden Files             :1
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Continue on error        :0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] File Time Type           :0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ActionExtn               :8
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] **************************************************** 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] **************************************************************************************
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO] **************************************************************************************
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 19:52:46:198 ] [ 2000 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 19:52:46:214 ] [ 2000 ] [ERROR] JSON The file [ 2026-08-09 19:52:46:214 ] [ 2000 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 19:52:46:214 ] [ 2000 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 19:52:46:498 ] [ 2000 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 19:52:46:498 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:498 ] [ 2000 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 19:52:46:498 ] [ 2000 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 19:52:46:498 ] [ 2000 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 19:52:46:498 ] [ 2000 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 19:52:46:498 ] [ 2000 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 19:52:46:498 ] [ 2000 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 19:52:46:751 ] [ 2000 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [INFO] GetTimeInSeconds : Time in Second : 1786285366
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [INFO] GetTimeInSeconds : Time in Second : 1786285366
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 19:52:46:751 ] [ 2000 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 19:52:46:751 ] [ 2000 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 19:52:46:798 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 19:52:46:798 ] [ 2000 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 19:52:46:798 ] [ 2000 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 19:52:46:798 ] [ 2000 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 19:52:46:798 ] [ 2000 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 19:52:46:798 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 19:52:46:798 ] [ 2000 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 19:52:46:814 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 19:52:46:814 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 19:52:46:814 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 19:52:46:814 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] GetTimeInSeconds : Time in Second : 1786285366
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 19:52:46:814 ] [ 2000 ] [INFO] Log close time: 2026-08-09 19:52:46:814
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] Log open time: 2026-08-09 21:22:41:706
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2032 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 21:22:41:706 ] [ 7492 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 21:22:41:706 ] [ 7492 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] ************************************************************************************* 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] ************************************************************************************** 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:706 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] WriteProcessDetails: Current Process ID 20348
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] deleted meta data version : 0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] No pending collections.
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] **************************************************** 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO]  Source File Extn        :
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Recusive                 :1
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Readonly Files           :1
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Hidden Files             :1
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] System files             :1
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Hidden Files             :1
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Continue on error        :0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] File Time Type           :0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ActionExtn               :8
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] **************************************************** 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO] **************************************************************************************
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 21:22:41:721 ] [ 20692 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 21:22:41:737 ] [ 20692 ] [ERROR] JSON The file [ 2026-08-09 21:22:41:737 ] [ 20692 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [ERROR] JSON The file [ 2026-08-09 21:22:41:737 ] [ 20692 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LAr<��n��n�\usb_policy_history.json
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 21:22:41:737 ] [ 20692 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 21:22:41:752 ] [ 20692 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] GetTimeInSeconds : Time in Second : 1786290761
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] GetTimeInSeconds : Time in Second : 1786290761
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 21:22:41:752 ] [ 20692 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 21:22:41:784 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 21:22:41:784 ] [ 20692 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 21:22:41:784 ] [ 20692 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 21:22:41:784 ] [ 20692 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 21:22:41:784 ] [ 20692 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 21:22:41:784 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 21:22:41:784 ] [ 20692 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 21:22:41:799 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 21:22:41:799 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 21:22:41:799 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 21:22:41:799 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] GetTimeInSeconds : Time in Second : 1786290761
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 21:22:41:799 ] [ 20692 ] [INFO] Log close time: 2026-08-09 21:22:41:799
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Log open time: 2026-08-09 22:50:43:661
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Going to get token for session id 3 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 828 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-09 22:50:43:661 ] [ 792 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 22:50:43:661 ] [ 792 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] ************************************************************************************* 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] ************************************************************************************** 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] WriteProcessDetails: Current Process ID 20616
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] deleted meta data version : 0
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] No pending collections.
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:661 ] [ 18560 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] **************************************************** 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO]  Source File Extn        :
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] Recusive                 :1
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] Readonly Files           :1
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] Hidden Files             :1
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] System files             :1
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] Hidden Files             :1
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] Continue on error        :0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] CreatedTime Option        :0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] CreatedTime Period        :0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] CreatedTO time Period     :0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ModifiedTime Option      :0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ModifiedTime Period      :0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] AccessedTime Option      :0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] AccessedTime Period      :0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] AccessedTO time Period   :0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] File Time Type           :0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ActionExtn               :8
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] **************************************************** 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-09 22:50:43:676 ] [ 18560 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-09 22:50:43:692 ] [ 18560 ] [ERROR] JSON The file [ 2026-08-09 22:50:43:692 ] [ 18560 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 22:50:43:692 ] [ 18560 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-09 22:50:43:708 ] [ 18560 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [INFO] GetTimeInSeconds : Time in Second : 1786296043
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [INFO] GetTimeInSeconds : Time in Second : 1786296043
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 22:50:43:708 ] [ 18560 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-09 22:50:43:708 ] [ 18560 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-09 22:50:43:754 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 22:50:43:754 ] [ 18560 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-09 22:50:43:754 ] [ 18560 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-09 22:50:43:754 ] [ 18560 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-09 22:50:43:754 ] [ 18560 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-09 22:50:43:754 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 22:50:43:754 ] [ 18560 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-09 22:50:43:770 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-09 22:50:43:770 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-09 22:50:43:770 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-09 22:50:43:770 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] Refresh Policy Driver Check
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] Inside isDriverInstalled
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] GetTimeInSeconds : Time in Second : 1786296043
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-09 22:50:43:770 ] [ 18560 ] [INFO] Log close time: 2026-08-09 22:50:43:770
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] Log open time: 2026-08-10 00:20:41:055
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] **************************************************************************************
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] **************************************************************************************
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] **************************************************************************************
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] **************************************************************************************
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] **************************************************************************************
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] **************************************************************************************
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 912 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 00:20:41:055 ] [ 9572 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 00:20:41:055 ] [ 9572 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] ************************************************************************************* 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] ************************************************************************************** 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:055 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] WriteProcessDetails: Current Process ID 11296
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] deleted meta data version : 0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] No pending collections.
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] **************************************************** 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO]  Source File Extn        :
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Recusive                 :1
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Readonly Files           :1
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Hidden Files             :1
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] System files             :1
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Hidden Files             :1
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Continue on error        :0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] File Time Type           :0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ActionExtn               :8
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] **************************************************** 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] **************************************************************************************
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO] **************************************************************************************
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 00:20:41:071 ] [ 17808 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 00:20:41:087 ] [ 17808 ] [ERROR] JSON The file [ 2026-08-10 00:20:41:087 ] [ 17808 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [ERROR] JSON The file [ 2026-08-10 00:20:41:087 ] [ 17808 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LCS�=��n��n�\usb_policy_history.json
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 00:20:41:087 ] [ 17808 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 00:20:41:464 ] [ 17808 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 00:20:41:464 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:464 ] [ 17808 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 00:20:41:464 ] [ 17808 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 00:20:41:464 ] [ 17808 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 00:20:41:464 ] [ 17808 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 00:20:41:464 ] [ 17808 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 00:20:41:464 ] [ 17808 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 00:20:41:735 ] [ 17808 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [INFO] GetTimeInSeconds : Time in Second : 1786301441
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [INFO] GetTimeInSeconds : Time in Second : 1786301441
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 00:20:41:735 ] [ 17808 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 00:20:41:735 ] [ 17808 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 00:20:41:766 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 00:20:41:766 ] [ 17808 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 00:20:41:766 ] [ 17808 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 00:20:41:766 ] [ 17808 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 00:20:41:766 ] [ 17808 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 00:20:41:766 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 00:20:41:766 ] [ 17808 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 00:20:41:782 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 00:20:41:782 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 00:20:41:782 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 00:20:41:782 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] GetTimeInSeconds : Time in Second : 1786301441
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 00:20:41:782 ] [ 17808 ] [INFO] Log close time: 2026-08-10 00:20:41:782
[ 2026-08-10 01:48:43:723 ] [ 10776 ] [INFO] Log open time: 2026-08-10 01:48:43:723
[ 2026-08-10 01:48:43:723 ] [ 10776 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 01:48:43:723 ] [ 10776 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 01:48:43:725 ] [ 10776 ] [INFO] **************************************************************************************
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] **************************************************************************************
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] **************************************************************************************
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] **************************************************************************************
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] **************************************************************************************
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] **************************************************************************************
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1944 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] ************************************************************************************* 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] ************************************************************************************** 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 01:48:43:726 ] [ 1372 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 01:48:43:726 ] [ 1372 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:726 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:730 ] [ 10776 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 01:48:43:730 ] [ 10776 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 01:48:43:730 ] [ 10776 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 01:48:43:730 ] [ 10776 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 01:48:43:730 ] [ 10776 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 01:48:43:730 ] [ 10776 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 01:48:43:730 ] [ 10776 ] [INFO] WriteProcessDetails: Current Process ID 716
[ 2026-08-10 01:48:43:730 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:730 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [INFO] deleted meta data version : 0
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [INFO] No pending collections.
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 01:48:43:734 ] [ 10776 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] **************************************************** 
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO]  Source File Extn        :
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] Recusive                 :1
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] Readonly Files           :1
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] Hidden Files             :1
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] System files             :1
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] Hidden Files             :1
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] Continue on error        :0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] File Time Type           :0
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] ActionExtn               :8
[ 2026-08-10 01:48:43:735 ] [ 10776 ] [INFO] **************************************************** 
[ 2026-08-10 01:48:43:738 ] [ 10776 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 01:48:43:738 ] [ 10776 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 01:48:43:738 ] [ 10776 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 01:48:43:738 ] [ 10776 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 01:48:43:738 ] [ 10776 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 01:48:43:738 ] [ 10776 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 01:48:43:738 ] [ 10776 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 01:48:43:738 ] [ 10776 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] **************************************************************************************
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO] **************************************************************************************
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 01:48:43:739 ] [ 10776 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 01:48:43:755 ] [ 10776 ] [ERROR] JSON The file [ 2026-08-10 01:48:43:755 ] [ 10776 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 01:48:43:755 ] [ 10776 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] GetTimeInSeconds : Time in Second : 1786306723
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] GetTimeInSeconds : Time in Second : 1786306723
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 01:48:43:755 ] [ 10776 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 01:48:43:830 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 01:48:43:830 ] [ 10776 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 01:48:43:830 ] [ 10776 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 01:48:43:830 ] [ 10776 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 01:48:43:830 ] [ 10776 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 01:48:43:830 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 01:48:43:830 ] [ 10776 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 01:48:43:845 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 01:48:43:845 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 01:48:43:845 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 01:48:43:845 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] GetTimeInSeconds : Time in Second : 1786306723
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 01:48:43:845 ] [ 10776 ] [INFO] Log close time: 2026-08-10 01:48:43:845
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Log open time: 2026-08-10 03:18:41:588
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] **************************************************************************************
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] **************************************************************************************
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] **************************************************************************************
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] **************************************************************************************
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] **************************************************************************************
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] **************************************************************************************
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1940 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 21100 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 21100 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ************************************************************************************* 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ************************************************************************************** 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] WriteProcessDetails: Current Process ID 2552
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] deleted meta data version : 0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] No pending collections.
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] **************************************************** 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO]  Source File Extn        :
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Recusive                 :1
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Readonly Files           :1
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Hidden Files             :1
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] System files             :1
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Hidden Files             :1
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Continue on error        :0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] File Time Type           :0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ActionExtn               :8
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] **************************************************** 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] **************************************************************************************
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO] **************************************************************************************
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 03:18:41:588 ] [ 13172 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 03:18:41:619 ] [ 13172 ] [ERROR] JSON The file [ 2026-08-10 03:18:41:619 ] [ 13172 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 03:18:41:619 ] [ 13172 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 03:18:41:890 ] [ 13172 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 03:18:41:890 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:41:890 ] [ 13172 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 03:18:41:890 ] [ 13172 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 03:18:41:890 ] [ 13172 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 03:18:41:890 ] [ 13172 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 03:18:41:890 ] [ 13172 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 03:18:41:890 ] [ 13172 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 03:18:42:129 ] [ 13172 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [INFO] GetTimeInSeconds : Time in Second : 1786312122
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [INFO] GetTimeInSeconds : Time in Second : 1786312122
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 03:18:42:129 ] [ 13172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 03:18:42:129 ] [ 13172 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 03:18:42:192 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 03:18:42:192 ] [ 13172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 03:18:42:192 ] [ 13172 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 03:18:42:192 ] [ 13172 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 03:18:42:192 ] [ 13172 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 03:18:42:192 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 03:18:42:192 ] [ 13172 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 03:18:42:207 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 03:18:42:207 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 03:18:42:207 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 03:18:42:207 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] GetTimeInSeconds : Time in Second : 1786312122
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 03:18:42:207 ] [ 13172 ] [INFO] Log close time: 2026-08-10 03:18:42:207
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] Log open time: 2026-08-10 04:46:42:617
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] **************************************************************************************
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] **************************************************************************************
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] **************************************************************************************
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] **************************************************************************************
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] **************************************************************************************
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] **************************************************************************************
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 856 
[ 2026-08-10 04:46:42:617 ] [ 22244 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ************************************************************************************* 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ************************************************************************************** 
[ 2026-08-10 04:46:42:633 ] [ 8128 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 04:46:42:633 ] [ 8128 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] WriteProcessDetails: Current Process ID 15244
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] deleted meta data version : 0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] No pending collections.
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] **************************************************** 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO]  Source File Extn        :
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Recusive                 :1
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Readonly Files           :1
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Hidden Files             :1
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] System files             :1
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Hidden Files             :1
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Continue on error        :0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] File Time Type           :0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ActionExtn               :8
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] **************************************************** 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] **************************************************************************************
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO] **************************************************************************************
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 04:46:42:633 ] [ 22244 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 04:46:42:648 ] [ 22244 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 04:46:42:648 ] [ 22244 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 04:46:42:648 ] [ 22244 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 04:46:42:648 ] [ 22244 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 04:46:42:648 ] [ 22244 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 04:46:42:664 ] [ 22244 ] [ERROR] JSON The file [ 2026-08-10 04:46:42:664 ] [ 22244 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 04:46:42:664 ] [ 22244 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] GetTimeInSeconds : Time in Second : 1786317402
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] GetTimeInSeconds : Time in Second : 1786317402
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 04:46:42:664 ] [ 22244 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 04:46:42:736 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 04:46:42:736 ] [ 22244 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 04:46:42:736 ] [ 22244 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 04:46:42:736 ] [ 22244 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 04:46:42:736 ] [ 22244 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 04:46:42:736 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 04:46:42:736 ] [ 22244 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 04:46:42:751 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 04:46:42:751 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 04:46:42:751 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 04:46:42:751 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] GetTimeInSeconds : Time in Second : 1786317402
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 04:46:42:751 ] [ 22244 ] [INFO] Log close time: 2026-08-10 04:46:42:751
[ 2026-08-10 06:16:41:563 ] [ 3824 ] [INFO] Log open time: 2026-08-10 06:16:41:563
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] **************************************************************************************
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] **************************************************************************************
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] **************************************************************************************
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] **************************************************************************************
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] **************************************************************************************
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] **************************************************************************************
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2268 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3996 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3996 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ************************************************************************************* 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ************************************************************************************** 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] WriteProcessDetails: Current Process ID 19516
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] deleted meta data version : 0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] No pending collections.
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] **************************************************** 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO]  Source File Extn        :
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Recusive                 :1
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Readonly Files           :1
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Hidden Files             :1
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] System files             :1
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Hidden Files             :1
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Continue on error        :0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] File Time Type           :0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ActionExtn               :8
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] **************************************************** 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] **************************************************************************************
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO] **************************************************************************************
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 06:16:41:579 ] [ 3824 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 06:16:41:594 ] [ 3824 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 06:16:41:610 ] [ 3824 ] [ERROR] JSON The file [ 2026-08-10 06:16:41:610 ] [ 3824 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 06:16:41:610 ] [ 3824 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] GetTimeInSeconds : Time in Second : 1786322801
[ 2026-08-10 06:16:41:610 ] [ 3824 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-10 06:16:41:731 ] [ 3824 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-10 06:16:41:731 ] [ 3824 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 06:16:41:731 ] [ 3824 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-10 06:16:41:731 ] [ 3824 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 06:16:41:794 ] [ 3824 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-10 06:16:41:935 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:935 ] [ 3824 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-10 06:16:41:935 ] [ 3824 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-10 06:16:41:935 ] [ 3824 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-10 06:16:41:935 ] [ 3824 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-10 06:16:41:935 ] [ 3824 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-10 06:16:41:935 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:16:41:935 ] [ 3824 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-10 06:16:41:935 ] [ 3824 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-10 06:17:02:950 ] [ 3824 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-10 06:17:02:950 ] [ 3824 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-10 06:17:23:980 ] [ 3824 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-10 06:17:23:980 ] [ 3824 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-10 06:17:23:980 ] [ 3824 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-10 06:17:23:980 ] [ 3824 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-10 06:17:23:980 ] [ 3824 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "262"
}
 
[ 2026-08-10 06:17:23:980 ] [ 3824 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-10 06:17:23:980 ] [ 3824 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-10 06:17:23:995 ] [ 3824 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-10 06:17:23:995 ] [ 3824 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-10 06:17:23:995 ] [ 3824 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-10 06:17:23:995 ] [ 3824 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-10 06:17:23:995 ] [ 3824 ] [INFO] Inside SetAuthentication 
[ 2026-08-10 06:17:24:011 ] [ 3824 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-10 06:17:24:011 ] [ 3824 ] [INFO] End of SetAuthentication 
[ 2026-08-10 06:17:24:011 ] [ 3824 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-10 06:17:24:042 ] [ 3824 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-10 06:17:24:042 ] [ 3824 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-10 06:17:24:089 ] [ 3824 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-10 06:17:24:089 ] [ 3824 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] DeletePrivateKeys: Deleted using 3deebd0d5f6a4ba02a5c02c6ba87e2e0e7cb943d089487a543a198d0866238948807f8615628905fd7a32165bd0b1a76 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] GetTimeInSeconds : Time in Second : 1786322844
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] Last ME Data Posted time [ 1786322844 ] has been updated
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 06:17:24:105 ] [ 3824 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 06:17:24:120 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 06:17:24:120 ] [ 3824 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 06:17:24:120 ] [ 3824 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 06:17:24:120 ] [ 3824 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 06:17:24:120 ] [ 3824 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 06:17:24:120 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 06:17:24:120 ] [ 3824 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 06:17:24:136 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 06:17:24:136 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 06:17:24:136 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 06:17:24:136 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] GetTimeInSeconds : Time in Second : 1786322844
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 06:17:24:136 ] [ 3824 ] [INFO] Log close time: 2026-08-10 06:17:24:136
[ 2026-08-10 07:46:41:488 ] [ 11524 ] [INFO] Log open time: 2026-08-10 07:46:41:488
[ 2026-08-10 07:46:41:488 ] [ 11524 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 07:46:41:488 ] [ 11524 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 07:46:41:488 ] [ 11524 ] [INFO] **************************************************************************************
[ 2026-08-10 07:46:41:488 ] [ 11524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 07:46:41:488 ] [ 11524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 07:46:41:488 ] [ 11524 ] [INFO] **************************************************************************************
[ 2026-08-10 07:46:41:488 ] [ 11524 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 07:46:41:488 ] [ 11524 ] [INFO] **************************************************************************************
[ 2026-08-10 07:46:41:488 ] [ 11524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 07:46:41:499 ] [ 11524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 07:46:41:499 ] [ 11524 ] [INFO] **************************************************************************************
[ 2026-08-10 07:46:41:499 ] [ 11524 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 07:46:41:499 ] [ 11524 ] [INFO] **************************************************************************************
[ 2026-08-10 07:46:41:499 ] [ 11524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] **************************************************************************************
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2144 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] ************************************************************************************* 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] ************************************************************************************** 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:500 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:502 ] [ 8796 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 07:46:41:502 ] [ 8796 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] WriteProcessDetails: Current Process ID 14588
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] deleted meta data version : 0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] No pending collections.
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] **************************************************** 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO]  Source File Extn        :
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Recusive                 :1
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Readonly Files           :1
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Hidden Files             :1
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] System files             :1
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Hidden Files             :1
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Continue on error        :0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] File Time Type           :0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ActionExtn               :8
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] **************************************************** 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] **************************************************************************************
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO] **************************************************************************************
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 07:46:41:502 ] [ 11524 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 07:46:41:518 ] [ 11524 ] [ERROR] JSON The file [ 2026-08-10 07:46:41:518 ] [ 11524 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [ERROR] JSON The file [ 2026-08-10 07:46:41:518 ] [ 11524 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��\usb_policy_history.json
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 07:46:41:518 ] [ 11524 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 07:46:41:792 ] [ 11524 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 07:46:41:792 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:41:792 ] [ 11524 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 07:46:41:792 ] [ 11524 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 07:46:41:792 ] [ 11524 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 07:46:41:792 ] [ 11524 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 07:46:41:792 ] [ 11524 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 07:46:41:792 ] [ 11524 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 07:46:42:040 ] [ 11524 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [INFO] GetTimeInSeconds : Time in Second : 1786328202
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [INFO] GetTimeInSeconds : Time in Second : 1786328202
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 07:46:42:040 ] [ 11524 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 07:46:42:040 ] [ 11524 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 07:46:42:102 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 07:46:42:102 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 07:46:42:102 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 07:46:42:102 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 07:46:42:102 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] GetTimeInSeconds : Time in Second : 1786328202
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 07:46:42:102 ] [ 11524 ] [INFO] Log close time: 2026-08-10 07:46:42:102
[ 2026-08-10 09:15:43:674 ] [ 16404 ] [INFO] Log open time: 2026-08-10 09:15:43:674
[ 2026-08-10 09:15:43:674 ] [ 16404 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2036 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 10680 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 10680 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ************************************************************************************* 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ************************************************************************************** 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] WriteProcessDetails: Current Process ID 16836
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] deleted meta data version : 0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] No pending collections.
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] **************************************************** 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO]  Source File Extn        :
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Recusive                 :1
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Readonly Files           :1
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Hidden Files             :1
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] System files             :1
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Hidden Files             :1
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Continue on error        :0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] File Time Type           :0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ActionExtn               :8
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] **************************************************** 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO] **************************************************************************************
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 09:15:43:690 ] [ 16404 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 09:15:43:705 ] [ 16404 ] [ERROR] JSON The file [ 2026-08-10 09:15:43:705 ] [ 16404 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 09:15:43:705 ] [ 16404 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 09:15:43:721 ] [ 16404 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] GetTimeInSeconds : Time in Second : 1786333543
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] GetTimeInSeconds : Time in Second : 1786333543
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 09:15:43:721 ] [ 16404 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 09:15:43:776 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 09:15:43:776 ] [ 16404 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 09:15:43:776 ] [ 16404 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 09:15:43:776 ] [ 16404 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 09:15:43:776 ] [ 16404 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 09:15:43:776 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 09:15:43:776 ] [ 16404 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 09:15:43:792 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 09:15:43:792 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 09:15:43:792 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 09:15:43:792 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] GetTimeInSeconds : Time in Second : 1786333543
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 09:15:43:792 ] [ 16404 ] [INFO] Log close time: 2026-08-10 09:15:43:792
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] Log open time: 2026-08-10 11:44:51:334
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] **************************************************************************************
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] **************************************************************************************
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] **************************************************************************************
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] **************************************************************************************
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] **************************************************************************************
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] **************************************************************************************
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2404 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 11:44:51:334 ] [ 10572 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 11:44:51:334 ] [ 10572 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] ************************************************************************************* 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] ************************************************************************************** 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:334 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] WriteProcessDetails: Current Process ID 15920
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] deleted meta data version : 0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] No pending collections.
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] **************************************************** 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO]  Source File Extn        :
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Recusive                 :1
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Readonly Files           :1
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Hidden Files             :1
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] System files             :1
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Hidden Files             :1
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Continue on error        :0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] File Time Type           :0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ActionExtn               :8
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] **************************************************** 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] **************************************************************************************
[ 2026-08-10 11:44:51:349 ] [ 11716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 11:44:51:365 ] [ 11716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 11:44:51:365 ] [ 11716 ] [INFO] **************************************************************************************
[ 2026-08-10 11:44:51:365 ] [ 11716 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 11:44:51:365 ] [ 11716 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 11:44:51:365 ] [ 11716 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 11:44:51:396 ] [ 11716 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 11:44:51:396 ] [ 11716 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 11:44:51:396 ] [ 11716 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 11:44:51:396 ] [ 11716 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 11:44:51:396 ] [ 11716 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 11:44:51:396 ] [ 11716 ] [ERROR] JSON The file [ 2026-08-10 11:44:51:396 ] [ 11716 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 11:44:51:399 ] [ 11716 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 11:44:51:399 ] [ 11716 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 11:44:51:399 ] [ 11716 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 11:44:51:399 ] [ 11716 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 11:44:51:399 ] [ 11716 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 11:44:51:399 ] [ 11716 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 11:44:51:399 ] [ 11716 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 11:44:51:399 ] [ 11716 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 11:44:51:399 ] [ 11716 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 11:44:51:399 ] [ 11716 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 11:44:51:399 ] [ 11716 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 11:44:51:684 ] [ 11716 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 11:44:51:684 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:51:684 ] [ 11716 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 11:44:51:684 ] [ 11716 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 11:44:51:684 ] [ 11716 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 11:44:51:684 ] [ 11716 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 11:44:51:684 ] [ 11716 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 11:44:51:684 ] [ 11716 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 11:44:52:122 ] [ 11716 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [INFO] GetTimeInSeconds : Time in Second : 1786342492
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [INFO] GetTimeInSeconds : Time in Second : 1786342492
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 11:44:52:122 ] [ 11716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 11:44:52:122 ] [ 11716 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 11:44:52:169 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 11:44:52:169 ] [ 11716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 11:44:52:169 ] [ 11716 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 11:44:52:169 ] [ 11716 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 11:44:52:169 ] [ 11716 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 11:44:52:169 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 11:44:52:169 ] [ 11716 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 11:44:52:184 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 11:44:52:184 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 11:44:52:184 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 11:44:52:184 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] GetTimeInSeconds : Time in Second : 1786342492
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 11:44:52:184 ] [ 11716 ] [INFO] Log close time: 2026-08-10 11:44:52:184
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] Log open time: 2026-08-10 12:14:44:612
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] **************************************************************************************
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] **************************************************************************************
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] **************************************************************************************
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] **************************************************************************************
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] **************************************************************************************
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] **************************************************************************************
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 824 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 12:14:44:612 ] [ 14176 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 12:14:44:612 ] [ 14176 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] ************************************************************************************* 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] ************************************************************************************** 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:612 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] WriteProcessDetails: Current Process ID 8564
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] deleted meta data version : 0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] No pending collections.
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] **************************************************** 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO]  Source File Extn        :
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Recusive                 :1
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Readonly Files           :1
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Hidden Files             :1
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] System files             :1
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Hidden Files             :1
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Continue on error        :0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] File Time Type           :0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ActionExtn               :8
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] **************************************************** 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] **************************************************************************************
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO] **************************************************************************************
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 12:14:44:628 ] [ 22172 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 12:14:44:643 ] [ 22172 ] [ERROR] JSON The file [ 2026-08-10 12:14:44:643 ] [ 22172 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 12:14:44:643 ] [ 22172 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 12:14:44:659 ] [ 22172 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] GetTimeInSeconds : Time in Second : 1786344284
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] GetTimeInSeconds : Time in Second : 1786344284
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 12:14:44:659 ] [ 22172 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 12:14:44:690 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 12:14:44:690 ] [ 22172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 12:14:44:690 ] [ 22172 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 12:14:44:690 ] [ 22172 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 12:14:44:690 ] [ 22172 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 12:14:44:690 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 12:14:44:690 ] [ 22172 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 12:14:44:706 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 12:14:44:706 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 12:14:44:706 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 12:14:44:706 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] GetTimeInSeconds : Time in Second : 1786344284
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 12:14:44:706 ] [ 22172 ] [INFO] Log close time: 2026-08-10 12:14:44:706
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] Log open time: 2026-08-10 14:03:58:481
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] **************************************************************************************
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] **************************************************************************************
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] **************************************************************************************
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] **************************************************************************************
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] **************************************************************************************
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] **************************************************************************************
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2236 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] ************************************************************************************* 
[ 2026-08-10 14:03:58:481 ] [ 20048 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] ************************************************************************************** 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 14:03:58:481 ] [ 20048 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:481 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] WriteProcessDetails: Current Process ID 16132
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] deleted meta data version : 0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] No pending collections.
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] **************************************************** 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO]  Source File Extn        :
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Recusive                 :1
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Readonly Files           :1
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Hidden Files             :1
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] System files             :1
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Hidden Files             :1
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Continue on error        :0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] File Time Type           :0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ActionExtn               :8
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] **************************************************** 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] **************************************************************************************
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO] **************************************************************************************
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 14:03:58:513 ] [ 16564 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 14:03:58:544 ] [ 16564 ] [ERROR] JSON The file [ 2026-08-10 14:03:58:544 ] [ 16564 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [ERROR] JSON The file [ 2026-08-10 14:03:58:544 ] [ 16564 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Lc��V��n��n�\usb_policy_history.json
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 14:03:58:544 ] [ 16564 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 14:03:58:915 ] [ 16564 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 14:03:58:915 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:58:915 ] [ 16564 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 14:03:58:915 ] [ 16564 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 14:03:58:915 ] [ 16564 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 14:03:58:915 ] [ 16564 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 14:03:58:915 ] [ 16564 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 14:03:58:915 ] [ 16564 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 14:03:59:339 ] [ 16564 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [INFO] GetTimeInSeconds : Time in Second : 1786350839
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [INFO] GetTimeInSeconds : Time in Second : 1786350839
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 14:03:59:339 ] [ 16564 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 14:03:59:339 ] [ 16564 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 14:03:59:370 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 14:03:59:370 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 14:03:59:370 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 14:03:59:370 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 14:03:59:370 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 14:03:59:370 ] [ 16564 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] GetTimeInSeconds : Time in Second : 1786350839
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 14:03:59:386 ] [ 16564 ] [INFO] Log close time: 2026-08-10 14:03:59:386
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] Log open time: 2026-08-10 15:34:30:108
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] **************************************************************************************
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] **************************************************************************************
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] **************************************************************************************
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] **************************************************************************************
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] **************************************************************************************
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] **************************************************************************************
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2368 
[ 2026-08-10 15:34:30:108 ] [ 13764 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 15:34:30:124 ] [ 2940 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] ************************************************************************************* 
[ 2026-08-10 15:34:30:124 ] [ 2940 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] ************************************************************************************** 
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:124 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] WriteProcessDetails: Current Process ID 17520
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] deleted meta data version : 0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] No pending collections.
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] **************************************************** 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO]  Source File Extn        :
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Recusive                 :1
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Readonly Files           :1
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Hidden Files             :1
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] System files             :1
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Hidden Files             :1
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Continue on error        :0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] File Time Type           :0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ActionExtn               :8
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] **************************************************** 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] **************************************************************************************
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO] **************************************************************************************
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 15:34:30:139 ] [ 13764 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 15:34:30:374 ] [ 13764 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 15:34:30:389 ] [ 13764 ] [ERROR] JSON The file [ 2026-08-10 15:34:30:389 ] [ 13764 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [ERROR] JSON The file [ 2026-08-10 15:34:30:389 ] [ 13764 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L̨ ��n��n�\usb_policy_history.json
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 15:34:30:389 ] [ 13764 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 15:34:30:787 ] [ 13764 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 15:34:30:787 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:30:787 ] [ 13764 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 15:34:30:787 ] [ 13764 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 15:34:30:787 ] [ 13764 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 15:34:30:787 ] [ 13764 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 15:34:30:787 ] [ 13764 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 15:34:30:787 ] [ 13764 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 15:34:31:085 ] [ 13764 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [INFO] GetTimeInSeconds : Time in Second : 1786356271
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [INFO] GetTimeInSeconds : Time in Second : 1786356271
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 15:34:31:085 ] [ 13764 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 15:34:31:085 ] [ 13764 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 15:34:31:311 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 15:34:31:311 ] [ 13764 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 15:34:31:311 ] [ 13764 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 15:34:31:311 ] [ 13764 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 15:34:31:311 ] [ 13764 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 15:34:31:311 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 15:34:31:311 ] [ 13764 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 15:34:31:327 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 15:34:31:327 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 15:34:31:327 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 15:34:31:327 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 15:34:31:327 ] [ 13764 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 15:34:31:343 ] [ 13764 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 15:34:31:343 ] [ 13764 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 15:34:31:343 ] [ 13764 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 15:34:31:343 ] [ 13764 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 15:34:31:343 ] [ 13764 ] [INFO] GetTimeInSeconds : Time in Second : 1786356271
[ 2026-08-10 15:34:31:343 ] [ 13764 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 15:34:31:343 ] [ 13764 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 15:34:31:343 ] [ 13764 ] [INFO] Log close time: 2026-08-10 15:34:31:343
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] Log open time: 2026-08-10 17:27:35:860
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] **************************************************************************************
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] **************************************************************************************
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] **************************************************************************************
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] **************************************************************************************
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] **************************************************************************************
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] **************************************************************************************
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2404 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 17:27:35:860 ] [ 17316 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 17:27:35:860 ] [ 17316 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] ************************************************************************************* 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] ************************************************************************************** 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:35:860 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] WriteProcessDetails: Current Process ID 9368
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] deleted meta data version : 0
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] No pending collections.
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 17:27:35:876 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] **************************************************** 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO]  Source File Extn        :
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] Recusive                 :1
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] Readonly Files           :1
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] Hidden Files             :1
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] System files             :1
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] Hidden Files             :1
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] Continue on error        :0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] File Time Type           :0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ActionExtn               :8
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] **************************************************** 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] **************************************************************************************
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO] **************************************************************************************
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 17:27:35:891 ] [ 21756 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 17:27:35:922 ] [ 21756 ] [ERROR] JSON The file [ 2026-08-10 17:27:35:922 ] [ 21756 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [ERROR] JSON The file [ 2026-08-10 17:27:35:922 ] [ 21756 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L/��&��n��n�\usb_policy_history.json
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 17:27:35:922 ] [ 21756 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 17:27:36:205 ] [ 21756 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 17:27:36:205 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:36:205 ] [ 21756 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 17:27:36:205 ] [ 21756 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 17:27:36:205 ] [ 21756 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 17:27:36:205 ] [ 21756 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 17:27:36:205 ] [ 21756 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 17:27:36:205 ] [ 21756 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 17:27:36:653 ] [ 21756 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [INFO] GetTimeInSeconds : Time in Second : 1786363056
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [INFO] GetTimeInSeconds : Time in Second : 1786363056
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 17:27:36:653 ] [ 21756 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 17:27:36:653 ] [ 21756 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 17:27:36:669 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 17:27:36:669 ] [ 21756 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 17:27:36:669 ] [ 21756 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 17:27:36:669 ] [ 21756 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 17:27:36:669 ] [ 21756 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 17:27:36:669 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 17:27:36:669 ] [ 21756 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 17:27:36:684 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 17:27:36:684 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 17:27:36:684 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 17:27:36:684 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] GetTimeInSeconds : Time in Second : 1786363056
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 17:27:36:684 ] [ 21756 ] [INFO] Log close time: 2026-08-10 17:27:36:684
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] Log open time: 2026-08-10 18:15:10:816
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] **************************************************************************************
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] **************************************************************************************
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] **************************************************************************************
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] **************************************************************************************
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] **************************************************************************************
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] **************************************************************************************
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2260 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 18:15:10:816 ] [ 9996 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 18:15:10:816 ] [ 9996 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] ************************************************************************************* 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] ************************************************************************************** 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:816 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] WriteProcessDetails: Current Process ID 3264
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] deleted meta data version : 0
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] No pending collections.
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:831 ] [ 13324 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 18:15:10:834 ] [ 13324 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] **************************************************** 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO]  Source File Extn        :
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] Recusive                 :1
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] Readonly Files           :1
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] Hidden Files             :1
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] System files             :1
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] Hidden Files             :1
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] Continue on error        :0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] File Time Type           :0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] ActionExtn               :8
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] **************************************************** 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] **************************************************************************************
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO] **************************************************************************************
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 18:15:10:837 ] [ 13324 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] JSON The file [ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] JSON The file [ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�Ք#��n��n�\usb_policy_history.json
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] GetTimeInSeconds : Time in Second : 1786365910
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] GetTimeInSeconds : Time in Second : 1786365910
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 18:15:10:853 ] [ 13324 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 18:15:10:931 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 18:15:10:931 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 18:15:10:931 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 18:15:10:931 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 18:15:10:931 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 18:15:10:931 ] [ 13324 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] GetTimeInSeconds : Time in Second : 1786365910
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 18:15:10:947 ] [ 13324 ] [INFO] Log close time: 2026-08-10 18:15:10:947
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] Log open time: 2026-08-10 19:43:08:213
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2064 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 19:43:08:213 ] [ 10448 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 19:43:08:213 ] [ 10448 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] ************************************************************************************* 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] ************************************************************************************** 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:213 ] [ 7364 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] WriteProcessDetails: Current Process ID 18068
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] deleted meta data version : 0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] No pending collections.
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] **************************************************** 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO]  Source File Extn        :
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Recusive                 :1
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Readonly Files           :1
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Hidden Files             :1
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] System files             :1
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Hidden Files             :1
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Continue on error        :0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] File Time Type           :0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ActionExtn               :8
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] **************************************************** 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 19:43:08:228 ] [ 7364 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 19:43:08:244 ] [ 7364 ] [ERROR] JSON The file [ 2026-08-10 19:43:08:244 ] [ 7364 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [ERROR] JSON The file [ 2026-08-10 19:43:08:244 ] [ 7364 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�Y�1��n��n�\usb_policy_history.json
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 19:43:08:244 ] [ 7364 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 19:43:08:463 ] [ 7364 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 19:43:08:463 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:463 ] [ 7364 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 19:43:08:463 ] [ 7364 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 19:43:08:463 ] [ 7364 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 19:43:08:463 ] [ 7364 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 19:43:08:463 ] [ 7364 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 19:43:08:463 ] [ 7364 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 19:43:08:666 ] [ 7364 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786371188
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786371188
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 19:43:08:666 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 19:43:08:666 ] [ 7364 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 19:43:08:745 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 19:43:08:745 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 19:43:08:745 ] [ 7364 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 19:43:08:745 ] [ 7364 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 19:43:08:745 ] [ 7364 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 19:43:08:745 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 19:43:08:745 ] [ 7364 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 19:43:08:760 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 19:43:08:760 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 19:43:08:760 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 19:43:08:760 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786371188
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 19:43:08:760 ] [ 7364 ] [INFO] Log close time: 2026-08-10 19:43:08:760
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Log open time: 2026-08-10 21:12:43:436
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] **************************************************************************************
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] **************************************************************************************
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] **************************************************************************************
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] **************************************************************************************
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] **************************************************************************************
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] **************************************************************************************
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2116 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 21:12:43:436 ] [ 14752 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 21:12:43:436 ] [ 14752 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ************************************************************************************* 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ************************************************************************************** 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] WriteProcessDetails: Current Process ID 21128
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] deleted meta data version : 0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] No pending collections.
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] **************************************************** 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO]  Source File Extn        :
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Recusive                 :1
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Readonly Files           :1
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Hidden Files             :1
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] System files             :1
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Hidden Files             :1
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Continue on error        :0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] File Time Type           :0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ActionExtn               :8
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] **************************************************** 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] **************************************************************************************
[ 2026-08-10 21:12:43:436 ] [ 16996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 21:12:43:452 ] [ 16996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 21:12:43:452 ] [ 16996 ] [INFO] **************************************************************************************
[ 2026-08-10 21:12:43:452 ] [ 16996 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 21:12:43:452 ] [ 16996 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 21:12:43:452 ] [ 16996 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] JSON The file [ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] JSON The file [ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L	t� ��n��n�\usb_policy_history.json
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] GetTimeInSeconds : Time in Second : 1786376563
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] GetTimeInSeconds : Time in Second : 1786376563
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 21:12:43:467 ] [ 16996 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 21:12:43:527 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 21:12:43:527 ] [ 16996 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 21:12:43:527 ] [ 16996 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 21:12:43:527 ] [ 16996 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 21:12:43:527 ] [ 16996 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 21:12:43:527 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 21:12:43:527 ] [ 16996 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 21:12:43:542 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 21:12:43:542 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 21:12:43:542 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 21:12:43:542 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] GetTimeInSeconds : Time in Second : 1786376563
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 21:12:43:542 ] [ 16996 ] [INFO] Log close time: 2026-08-10 21:12:43:542
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] Log open time: 2026-08-10 23:00:02:899
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] Going to get token for session id 3 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2296 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-10 23:00:02:899 ] [ 6280 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 23:00:02:899 ] [ 6280 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] ************************************************************************************* 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] ************************************************************************************** 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:02:899 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] WriteProcessDetails: Current Process ID 756
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] deleted meta data version : 0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] No pending collections.
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] **************************************************** 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO]  Source File Extn        :
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Recusive                 :1
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Readonly Files           :1
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Hidden Files             :1
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] System files             :1
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Hidden Files             :1
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Continue on error        :0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] CreatedTime Option        :0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] CreatedTime Period        :0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] CreatedTO time Period     :0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ModifiedTime Option      :0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ModifiedTime Period      :0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] AccessedTime Option      :0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] AccessedTime Period      :0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] AccessedTO time Period   :0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] File Time Type           :0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ActionExtn               :8
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] **************************************************** 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO] **************************************************************************************
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-10 23:00:02:931 ] [ 16056 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-10 23:00:03:199 ] [ 16056 ] [ERROR] JSON The file [ 2026-08-10 23:00:03:199 ] [ 16056 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-10 23:00:03:199 ] [ 16056 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 23:00:03:596 ] [ 16056 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-10 23:00:03:596 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:03:596 ] [ 16056 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-10 23:00:03:596 ] [ 16056 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-10 23:00:03:596 ] [ 16056 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 23:00:03:596 ] [ 16056 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-10 23:00:03:596 ] [ 16056 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 23:00:03:596 ] [ 16056 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-10 23:00:04:040 ] [ 16056 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [INFO] GetTimeInSeconds : Time in Second : 1786383004
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [INFO] GetTimeInSeconds : Time in Second : 1786383004
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 23:00:04:040 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-10 23:00:04:040 ] [ 16056 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-10 23:00:04:056 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 23:00:04:056 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-10 23:00:04:056 ] [ 16056 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-10 23:00:04:056 ] [ 16056 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-10 23:00:04:056 ] [ 16056 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-10 23:00:04:056 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 23:00:04:056 ] [ 16056 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-10 23:00:04:071 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-10 23:00:04:071 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-10 23:00:04:071 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-10 23:00:04:071 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] Refresh Policy Driver Check
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] Inside isDriverInstalled
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] GetTimeInSeconds : Time in Second : 1786383004
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-10 23:00:04:071 ] [ 16056 ] [INFO] Log close time: 2026-08-10 23:00:04:071
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] Log open time: 2026-08-11 00:11:45:069
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] **************************************************************************************
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] **************************************************************************************
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] **************************************************************************************
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] **************************************************************************************
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] **************************************************************************************
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] **************************************************************************************
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2096 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 00:11:45:069 ] [ 21760 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 00:11:45:069 ] [ 21760 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] ************************************************************************************* 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] ************************************************************************************** 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:069 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] WriteProcessDetails: Current Process ID 14188
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] deleted meta data version : 0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] No pending collections.
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] **************************************************** 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO]  Source File Extn        :
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Recusive                 :1
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Readonly Files           :1
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Hidden Files             :1
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] System files             :1
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Hidden Files             :1
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Continue on error        :0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] File Time Type           :0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ActionExtn               :8
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] **************************************************** 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] **************************************************************************************
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO] **************************************************************************************
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 00:11:45:085 ] [ 12816 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 00:11:45:100 ] [ 12816 ] [ERROR] JSON The file [ 2026-08-11 00:11:45:100 ] [ 12816 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 00:11:45:100 ] [ 12816 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 00:11:45:116 ] [ 12816 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 00:11:45:116 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:116 ] [ 12816 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 00:11:45:116 ] [ 12816 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 00:11:45:116 ] [ 12816 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 00:11:45:116 ] [ 12816 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 00:11:45:116 ] [ 12816 ] [INFO] GetTimeInSeconds : Time in Second : 1786387305
[ 2026-08-11 00:11:45:116 ] [ 12816 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 00:11:45:116 ] [ 12816 ] [INFO] GetTimeInSeconds : Time in Second : 1786387305
[ 2026-08-11 00:11:45:116 ] [ 12816 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 00:11:45:116 ] [ 12816 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 00:11:45:120 ] [ 12816 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 00:11:45:120 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 00:11:45:120 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 00:11:45:120 ] [ 12816 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 00:11:45:120 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 00:11:45:120 ] [ 12816 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 00:11:45:120 ] [ 12816 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 00:11:45:157 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 00:11:45:157 ] [ 12816 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 00:11:45:157 ] [ 12816 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 00:11:45:157 ] [ 12816 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 00:11:45:157 ] [ 12816 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 00:11:45:157 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 00:11:45:157 ] [ 12816 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 00:11:45:173 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 00:11:45:173 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 00:11:45:173 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 00:11:45:173 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] GetTimeInSeconds : Time in Second : 1786387305
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 00:11:45:173 ] [ 12816 ] [INFO] Log close time: 2026-08-11 00:11:45:173
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] Log open time: 2026-08-11 01:40:43:669
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2184 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 01:40:43:669 ] [ 7724 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 01:40:43:669 ] [ 7724 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] ************************************************************************************* 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] ************************************************************************************** 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] WriteProcessDetails: Current Process ID 13640
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:669 ] [ 10160 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] deleted meta data version : 0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] No pending collections.
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] **************************************************** 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO]  Source File Extn        :
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] Recusive                 :1
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] Readonly Files           :1
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] Hidden Files             :1
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] System files             :1
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] Hidden Files             :1
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] Continue on error        :0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] File Time Type           :0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ActionExtn               :8
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] **************************************************** 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO] **************************************************************************************
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 01:40:43:684 ] [ 10160 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 01:40:43:700 ] [ 10160 ] [ERROR] JSON The file [ 2026-08-11 01:40:43:700 ] [ 10160 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 01:40:43:700 ] [ 10160 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 01:40:43:715 ] [ 10160 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [INFO] GetTimeInSeconds : Time in Second : 1786392643
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [INFO] GetTimeInSeconds : Time in Second : 1786392643
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 01:40:43:715 ] [ 10160 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 01:40:43:715 ] [ 10160 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 01:40:43:747 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 01:40:43:747 ] [ 10160 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 01:40:43:747 ] [ 10160 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 01:40:43:747 ] [ 10160 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 01:40:43:747 ] [ 10160 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 01:40:43:747 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 01:40:43:747 ] [ 10160 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 01:40:43:762 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 01:40:43:762 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 01:40:43:762 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 01:40:43:762 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] GetTimeInSeconds : Time in Second : 1786392643
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 01:40:43:762 ] [ 10160 ] [INFO] Log close time: 2026-08-11 01:40:43:762
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] Log open time: 2026-08-11 03:10:42:719
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] **************************************************************************************
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] **************************************************************************************
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] **************************************************************************************
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] **************************************************************************************
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] **************************************************************************************
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] **************************************************************************************
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 808 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 03:10:42:719 ] [ 22400 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 03:10:42:719 ] [ 22400 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] ************************************************************************************* 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] ************************************************************************************** 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:719 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] WriteProcessDetails: Current Process ID 10544
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] deleted meta data version : 0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] No pending collections.
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] **************************************************** 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO]  Source File Extn        :
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Recusive                 :1
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Readonly Files           :1
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Hidden Files             :1
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] System files             :1
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Hidden Files             :1
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Continue on error        :0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] File Time Type           :0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ActionExtn               :8
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] **************************************************** 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] **************************************************************************************
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO] **************************************************************************************
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 03:10:42:735 ] [ 10536 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 03:10:42:751 ] [ 10536 ] [ERROR] JSON The file [ 2026-08-11 03:10:42:751 ] [ 10536 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 03:10:42:751 ] [ 10536 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 03:10:42:766 ] [ 10536 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [INFO] GetTimeInSeconds : Time in Second : 1786398042
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [INFO] GetTimeInSeconds : Time in Second : 1786398042
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 03:10:42:766 ] [ 10536 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 03:10:42:766 ] [ 10536 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 03:10:42:813 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 03:10:42:813 ] [ 10536 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 03:10:42:813 ] [ 10536 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 03:10:42:813 ] [ 10536 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 03:10:42:813 ] [ 10536 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 03:10:42:813 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 03:10:42:813 ] [ 10536 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 03:10:42:829 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 03:10:42:829 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 03:10:42:829 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 03:10:42:829 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] GetTimeInSeconds : Time in Second : 1786398042
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 03:10:42:829 ] [ 10536 ] [INFO] Log close time: 2026-08-11 03:10:42:829
[ 2026-08-11 04:40:41:840 ] [ 6460 ] [INFO] Log open time: 2026-08-11 04:40:41:840
[ 2026-08-11 04:40:41:840 ] [ 6460 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 04:40:41:840 ] [ 6460 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 04:40:41:840 ] [ 6460 ] [INFO] **************************************************************************************
[ 2026-08-11 04:40:41:840 ] [ 6460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 04:40:41:840 ] [ 6460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 04:40:41:840 ] [ 6460 ] [INFO] **************************************************************************************
[ 2026-08-11 04:40:41:840 ] [ 6460 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] **************************************************************************************
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] **************************************************************************************
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] **************************************************************************************
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] **************************************************************************************
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2168 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ************************************************************************************* 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ************************************************************************************** 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] WriteProcessDetails: Current Process ID 14048
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] deleted meta data version : 0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] No pending collections.
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 04:40:41:856 ] [ 19672 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 19672 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] **************************************************** 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO]  Source File Extn        :
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Recusive                 :1
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Readonly Files           :1
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Hidden Files             :1
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] System files             :1
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Hidden Files             :1
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Continue on error        :0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] File Time Type           :0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ActionExtn               :8
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] **************************************************** 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] **************************************************************************************
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO] **************************************************************************************
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 04:40:41:856 ] [ 6460 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 04:40:41:871 ] [ 6460 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 04:40:41:871 ] [ 6460 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 04:40:41:887 ] [ 6460 ] [ERROR] JSON The file [ 2026-08-11 04:40:41:887 ] [ 6460 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 04:40:41:887 ] [ 6460 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] GetTimeInSeconds : Time in Second : 1786403441
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] GetTimeInSeconds : Time in Second : 1786403441
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 04:40:41:887 ] [ 6460 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 04:40:41:944 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 04:40:41:944 ] [ 6460 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 04:40:41:944 ] [ 6460 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 04:40:41:944 ] [ 6460 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 04:40:41:944 ] [ 6460 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 04:40:41:944 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 04:40:41:944 ] [ 6460 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 04:40:41:976 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 04:40:41:976 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 04:40:41:976 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 04:40:41:976 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] GetTimeInSeconds : Time in Second : 1786403441
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 04:40:41:976 ] [ 6460 ] [INFO] Log close time: 2026-08-11 04:40:41:976

Youez - 2016 - github.com/yon3zu
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