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Current File : /Program Files (x86)/ManageEngine/UEMS_Agent/logs/user.log
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] Log open time: 2026-08-11 06:25:22:068
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 892 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 06:25:22:068 ] [ 21068 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 06:25:22:068 ] [ 21068 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] ************************************************************************************* 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] ************************************************************************************** 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:068 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] WriteProcessDetails: Current Process ID 20264
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] deleted meta data version : 0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] No pending collections.
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] **************************************************** 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO]  Source File Extn        :
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Recusive                 :1
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Readonly Files           :1
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Hidden Files             :1
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] System files             :1
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Hidden Files             :1
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Continue on error        :0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] File Time Type           :0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ActionExtn               :8
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] **************************************************** 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 06:25:22:084 ] [ 11516 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 06:25:22:115 ] [ 11516 ] [ERROR] JSON The file [ 2026-08-11 06:25:22:115 ] [ 11516 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [ERROR] JSON The file [ 2026-08-11 06:25:22:115 ] [ 11516 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��_��n��n�\usb_policy_history.json
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 06:25:22:115 ] [ 11516 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] GetTimeInSeconds : Time in Second : 1786409722
[ 2026-08-11 06:25:22:115 ] [ 11516 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-11 06:25:22:243 ] [ 11516 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-11 06:25:22:243 ] [ 11516 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 06:25:22:243 ] [ 11516 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-11 06:25:22:243 ] [ 11516 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 06:25:22:306 ] [ 11516 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-11 06:25:22:431 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:431 ] [ 11516 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-11 06:25:22:431 ] [ 11516 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-11 06:25:22:431 ] [ 11516 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-11 06:25:22:431 ] [ 11516 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-11 06:25:22:431 ] [ 11516 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-11 06:25:22:431 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:25:22:431 ] [ 11516 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-11 06:25:22:431 ] [ 11516 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-11 06:25:43:460 ] [ 11516 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-11 06:25:43:460 ] [ 11516 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-11 06:26:04:491 ] [ 11516 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-11 06:26:04:491 ] [ 11516 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-11 06:26:04:491 ] [ 11516 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-11 06:26:04:491 ] [ 11516 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-11 06:26:04:491 ] [ 11516 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "263"
}
 
[ 2026-08-11 06:26:04:491 ] [ 11516 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-11 06:26:04:491 ] [ 11516 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-11 06:26:04:507 ] [ 11516 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-11 06:26:04:507 ] [ 11516 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-11 06:26:04:507 ] [ 11516 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-11 06:26:04:507 ] [ 11516 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-11 06:26:04:507 ] [ 11516 ] [INFO] Inside SetAuthentication 
[ 2026-08-11 06:26:04:522 ] [ 11516 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-11 06:26:04:522 ] [ 11516 ] [INFO] End of SetAuthentication 
[ 2026-08-11 06:26:04:522 ] [ 11516 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-11 06:26:04:558 ] [ 11516 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-11 06:26:04:558 ] [ 11516 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-11 06:26:04:591 ] [ 11516 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-11 06:26:04:591 ] [ 11516 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] DeletePrivateKeys: Deleted using ee794d711fbc91792b96de0a792660542f110c3c80b966198edac5ef7cba955ce40c924a127d7911d5a8ca06222cf689 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] GetTimeInSeconds : Time in Second : 1786409764
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] Last ME Data Posted time [ 1786409764 ] has been updated
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 06:26:04:606 ] [ 11516 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 06:26:04:622 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 06:26:04:622 ] [ 11516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 06:26:04:622 ] [ 11516 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 06:26:04:622 ] [ 11516 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 06:26:04:622 ] [ 11516 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 06:26:04:622 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 06:26:04:622 ] [ 11516 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 06:26:04:638 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 06:26:04:638 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 06:26:04:638 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 06:26:04:638 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] GetTimeInSeconds : Time in Second : 1786409764
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 06:26:04:638 ] [ 11516 ] [INFO] Log close time: 2026-08-11 06:26:04:638
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Log open time: 2026-08-11 07:39:41:601
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] **************************************************************************************
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] **************************************************************************************
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] **************************************************************************************
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] **************************************************************************************
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] **************************************************************************************
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] **************************************************************************************
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1944 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 11676 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 11676 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ************************************************************************************* 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ************************************************************************************** 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] WriteProcessDetails: Current Process ID 1124
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] deleted meta data version : 0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] No pending collections.
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] **************************************************** 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO]  Source File Extn        :
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Recusive                 :1
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Readonly Files           :1
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Hidden Files             :1
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] System files             :1
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Hidden Files             :1
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Continue on error        :0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] File Time Type           :0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ActionExtn               :8
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] **************************************************** 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] **************************************************************************************
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO] **************************************************************************************
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 07:39:41:601 ] [ 15784 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 07:39:41:632 ] [ 15784 ] [ERROR] JSON The file [ 2026-08-11 07:39:41:632 ] [ 15784 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 07:39:41:632 ] [ 15784 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 07:39:41:898 ] [ 15784 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 07:39:41:898 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:41:898 ] [ 15784 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 07:39:41:898 ] [ 15784 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 07:39:41:898 ] [ 15784 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 07:39:41:898 ] [ 15784 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 07:39:41:898 ] [ 15784 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 07:39:41:898 ] [ 15784 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 07:39:42:143 ] [ 15784 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [INFO] GetTimeInSeconds : Time in Second : 1786414182
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [INFO] GetTimeInSeconds : Time in Second : 1786414182
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 07:39:42:143 ] [ 15784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 07:39:42:143 ] [ 15784 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 07:39:42:210 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 07:39:42:210 ] [ 15784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 07:39:42:210 ] [ 15784 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 07:39:42:210 ] [ 15784 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 07:39:42:210 ] [ 15784 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 07:39:42:210 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 07:39:42:210 ] [ 15784 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 07:39:42:225 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 07:39:42:225 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 07:39:42:225 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 07:39:42:225 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] GetTimeInSeconds : Time in Second : 1786414182
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 07:39:42:225 ] [ 15784 ] [INFO] Log close time: 2026-08-11 07:39:42:225
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] Log open time: 2026-08-11 09:26:55:096
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] **************************************************************************************
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] **************************************************************************************
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] **************************************************************************************
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] **************************************************************************************
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] **************************************************************************************
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] **************************************************************************************
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2212 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 09:26:55:096 ] [ 15616 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 09:26:55:096 ] [ 15616 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] ************************************************************************************* 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] ************************************************************************************** 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] WriteProcessDetails: Current Process ID 14532
[ 2026-08-11 09:26:55:096 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] deleted meta data version : 0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] No pending collections.
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] **************************************************** 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO]  Source File Extn        :
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Recusive                 :1
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Readonly Files           :1
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Hidden Files             :1
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] System files             :1
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Hidden Files             :1
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Continue on error        :0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] File Time Type           :0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ActionExtn               :8
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] **************************************************** 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] **************************************************************************************
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO] **************************************************************************************
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 09:26:55:111 ] [ 14848 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 09:26:55:143 ] [ 14848 ] [ERROR] JSON The file [ 2026-08-11 09:26:55:143 ] [ 14848 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [ERROR] JSON The file [ 2026-08-11 09:26:55:143 ] [ 14848 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L����n��n�\usb_policy_history.json
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 09:26:55:143 ] [ 14848 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 09:26:55:158 ] [ 14848 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] GetTimeInSeconds : Time in Second : 1786420615
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] GetTimeInSeconds : Time in Second : 1786420615
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 09:26:55:158 ] [ 14848 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 09:26:55:190 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 09:26:55:190 ] [ 14848 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 09:26:55:190 ] [ 14848 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 09:26:55:190 ] [ 14848 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 09:26:55:190 ] [ 14848 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 09:26:55:190 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 09:26:55:190 ] [ 14848 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 09:26:55:207 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 09:26:55:207 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 09:26:55:207 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 09:26:55:207 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] GetTimeInSeconds : Time in Second : 1786420615
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 09:26:55:207 ] [ 14848 ] [INFO] Log close time: 2026-08-11 09:26:55:207
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] Log open time: 2026-08-11 10:37:30:061
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2100 
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 10:37:30:061 ] [ 18952 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 10:37:30:061 ] [ 18792 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 10:37:30:061 ] [ 18952 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ************************************************************************************* 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ************************************************************************************** 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] WriteProcessDetails: Current Process ID 18936
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] deleted meta data version : 0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] No pending collections.
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] **************************************************** 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO]  Source File Extn        :
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Recusive                 :1
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Readonly Files           :1
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Hidden Files             :1
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] System files             :1
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Hidden Files             :1
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Continue on error        :0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] File Time Type           :0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ActionExtn               :8
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] **************************************************** 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 10:37:30:076 ] [ 18792 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 10:37:30:092 ] [ 18792 ] [ERROR] JSON The file [ 2026-08-11 10:37:30:092 ] [ 18792 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 10:37:30:092 ] [ 18792 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 10:37:30:108 ] [ 18792 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] GetTimeInSeconds : Time in Second : 1786424850
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] GetTimeInSeconds : Time in Second : 1786424850
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 10:37:30:108 ] [ 18792 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 10:37:30:186 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 10:37:30:186 ] [ 18792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 10:37:30:186 ] [ 18792 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 10:37:30:186 ] [ 18792 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 10:37:30:186 ] [ 18792 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 10:37:30:186 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 10:37:30:186 ] [ 18792 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 10:37:30:201 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 10:37:30:201 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 10:37:30:201 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 10:37:30:201 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] GetTimeInSeconds : Time in Second : 1786424850
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 10:37:30:201 ] [ 18792 ] [INFO] Log close time: 2026-08-11 10:37:30:201
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] Log open time: 2026-08-11 12:06:44:709
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] **************************************************************************************
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] **************************************************************************************
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] **************************************************************************************
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] **************************************************************************************
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] **************************************************************************************
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] **************************************************************************************
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 12:06:44:709 ] [ 15420 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2180 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 12:06:44:724 ] [ 18528 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 12:06:44:724 ] [ 18528 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ************************************************************************************* 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ************************************************************************************** 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] WriteProcessDetails: Current Process ID 18396
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] deleted meta data version : 0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] No pending collections.
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] **************************************************** 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO]  Source File Extn        :
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Recusive                 :1
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Readonly Files           :1
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Hidden Files             :1
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] System files             :1
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Hidden Files             :1
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Continue on error        :0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] File Time Type           :0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ActionExtn               :8
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] **************************************************** 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] **************************************************************************************
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO] **************************************************************************************
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 12:06:44:724 ] [ 15420 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 12:06:44:740 ] [ 15420 ] [ERROR] JSON The file [ 2026-08-11 12:06:44:740 ] [ 15420 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [ERROR] JSON The file [ 2026-08-11 12:06:44:740 ] [ 15420 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LѻY��n��n�\usb_policy_history.json
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 12:06:44:740 ] [ 15420 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 12:06:45:137 ] [ 15420 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 12:06:45:137 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:45:137 ] [ 15420 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 12:06:45:137 ] [ 15420 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 12:06:45:137 ] [ 15420 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 12:06:45:137 ] [ 15420 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 12:06:45:137 ] [ 15420 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 12:06:45:137 ] [ 15420 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 12:06:45:402 ] [ 15420 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [INFO] GetTimeInSeconds : Time in Second : 1786430205
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [INFO] GetTimeInSeconds : Time in Second : 1786430205
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 12:06:45:402 ] [ 15420 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 12:06:45:402 ] [ 15420 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 12:06:45:464 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 12:06:45:464 ] [ 15420 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 12:06:45:464 ] [ 15420 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 12:06:45:464 ] [ 15420 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 12:06:45:464 ] [ 15420 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 12:06:45:464 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 12:06:45:464 ] [ 15420 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 12:06:45:480 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 12:06:45:480 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 12:06:45:480 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 12:06:45:480 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] GetTimeInSeconds : Time in Second : 1786430205
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 12:06:45:480 ] [ 15420 ] [INFO] Log close time: 2026-08-11 12:06:45:480
[ 2026-08-11 14:25:25:071 ] [ 11124 ] [INFO] Log open time: 2026-08-11 14:25:25:071
[ 2026-08-11 14:25:25:071 ] [ 11124 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 14:25:25:071 ] [ 11124 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 14:25:25:071 ] [ 11124 ] [INFO] **************************************************************************************
[ 2026-08-11 14:25:25:071 ] [ 11124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 14:25:25:071 ] [ 11124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 14:25:25:071 ] [ 11124 ] [INFO] **************************************************************************************
[ 2026-08-11 14:25:25:071 ] [ 11124 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 14:25:25:071 ] [ 11124 ] [INFO] **************************************************************************************
[ 2026-08-11 14:25:25:071 ] [ 11124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] **************************************************************************************
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] **************************************************************************************
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] **************************************************************************************
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 3060 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 14:25:25:087 ] [ 9472 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 14:25:25:087 ] [ 9472 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] ************************************************************************************* 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] ************************************************************************************** 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:087 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] WriteProcessDetails: Current Process ID 19896
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] deleted meta data version : 0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] No pending collections.
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] **************************************************** 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO]  Source File Extn        :
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Recusive                 :1
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Readonly Files           :1
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Hidden Files             :1
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] System files             :1
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Hidden Files             :1
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Continue on error        :0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] File Time Type           :0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ActionExtn               :8
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] **************************************************** 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] **************************************************************************************
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO] **************************************************************************************
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 14:25:25:102 ] [ 11124 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 14:25:25:353 ] [ 11124 ] [ERROR] JSON The file [ 2026-08-11 14:25:25:353 ] [ 11124 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [ERROR] JSON The file [ 2026-08-11 14:25:25:353 ] [ 11124 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L���%��n��n�\usb_policy_history.json
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 14:25:25:353 ] [ 11124 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 14:25:25:750 ] [ 11124 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 14:25:25:750 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:25:750 ] [ 11124 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 14:25:25:750 ] [ 11124 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 14:25:25:750 ] [ 11124 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 14:25:25:750 ] [ 11124 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 14:25:25:750 ] [ 11124 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 14:25:25:750 ] [ 11124 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 14:25:26:060 ] [ 11124 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [INFO] GetTimeInSeconds : Time in Second : 1786438526
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [INFO] GetTimeInSeconds : Time in Second : 1786438526
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 14:25:26:060 ] [ 11124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 14:25:26:060 ] [ 11124 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 14:25:26:280 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 14:25:26:280 ] [ 11124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 14:25:26:280 ] [ 11124 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 14:25:26:280 ] [ 11124 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 14:25:26:280 ] [ 11124 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 14:25:26:280 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 14:25:26:280 ] [ 11124 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 14:25:26:296 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 14:25:26:296 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 14:25:26:296 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 14:25:26:296 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] GetTimeInSeconds : Time in Second : 1786438526
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 14:25:26:296 ] [ 11124 ] [INFO] Log close time: 2026-08-11 14:25:26:296
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] Log open time: 2026-08-11 15:05:42:044
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] **************************************************************************************
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] **************************************************************************************
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] **************************************************************************************
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] **************************************************************************************
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] **************************************************************************************
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] **************************************************************************************
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1940 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 15:05:42:044 ] [ 16892 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 15:05:42:044 ] [ 16892 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] ************************************************************************************* 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] ************************************************************************************** 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:044 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] WriteProcessDetails: Current Process ID 6588
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] deleted meta data version : 0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] No pending collections.
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] **************************************************** 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO]  Source File Extn        :
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Recusive                 :1
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Readonly Files           :1
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Hidden Files             :1
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] System files             :1
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Hidden Files             :1
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Continue on error        :0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] File Time Type           :0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ActionExtn               :8
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] **************************************************** 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] **************************************************************************************
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO] **************************************************************************************
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 15:05:42:059 ] [ 17544 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 15:05:42:090 ] [ 17544 ] [ERROR] JSON The file [ 2026-08-11 15:05:42:090 ] [ 17544 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [ERROR] JSON The file [ 2026-08-11 15:05:42:090 ] [ 17544 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L���Y��n��n�\usb_policy_history.json
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 15:05:42:090 ] [ 17544 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 15:05:42:106 ] [ 17544 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [INFO] GetTimeInSeconds : Time in Second : 1786440942
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [INFO] GetTimeInSeconds : Time in Second : 1786440942
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 15:05:42:106 ] [ 17544 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 15:05:42:106 ] [ 17544 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 15:05:42:137 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 15:05:42:137 ] [ 17544 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 15:05:42:137 ] [ 17544 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 15:05:42:137 ] [ 17544 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 15:05:42:137 ] [ 17544 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 15:05:42:137 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 15:05:42:137 ] [ 17544 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 15:05:42:153 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 15:05:42:153 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 15:05:42:153 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 15:05:42:153 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] GetTimeInSeconds : Time in Second : 1786440942
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 15:05:42:153 ] [ 17544 ] [INFO] Log close time: 2026-08-11 15:05:42:153
[ 2026-08-11 16:33:44:723 ] [ 17520 ] [INFO] Log open time: 2026-08-11 16:33:44:723
[ 2026-08-11 16:33:44:723 ] [ 17520 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 16:33:44:723 ] [ 17520 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] **************************************************************************************
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] **************************************************************************************
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] **************************************************************************************
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] **************************************************************************************
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] **************************************************************************************
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] **************************************************************************************
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2188 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 16:33:44:739 ] [ 12420 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 16:33:44:739 ] [ 12420 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ************************************************************************************* 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ************************************************************************************** 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] WriteProcessDetails: Current Process ID 21852
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] deleted meta data version : 0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] No pending collections.
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] **************************************************** 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO]  Source File Extn        :
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Recusive                 :1
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Readonly Files           :1
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Hidden Files             :1
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] System files             :1
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Hidden Files             :1
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Continue on error        :0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] File Time Type           :0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ActionExtn               :8
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] **************************************************** 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] **************************************************************************************
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO] **************************************************************************************
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 16:33:44:739 ] [ 17520 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 16:33:44:754 ] [ 17520 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 16:33:44:770 ] [ 17520 ] [ERROR] JSON The file [ 2026-08-11 16:33:44:770 ] [ 17520 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 16:33:44:770 ] [ 17520 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 16:33:45:139 ] [ 17520 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 16:33:45:139 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:45:139 ] [ 17520 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 16:33:45:139 ] [ 17520 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 16:33:45:139 ] [ 17520 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 16:33:45:139 ] [ 17520 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 16:33:45:139 ] [ 17520 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 16:33:45:139 ] [ 17520 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 16:33:45:410 ] [ 17520 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [INFO] GetTimeInSeconds : Time in Second : 1786446225
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [INFO] GetTimeInSeconds : Time in Second : 1786446225
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 16:33:45:410 ] [ 17520 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 16:33:45:410 ] [ 17520 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 16:33:45:457 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 16:33:45:457 ] [ 17520 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 16:33:45:457 ] [ 17520 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 16:33:45:457 ] [ 17520 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 16:33:45:457 ] [ 17520 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 16:33:45:457 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 16:33:45:457 ] [ 17520 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 16:33:45:473 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 16:33:45:473 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 16:33:45:473 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 16:33:45:473 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] GetTimeInSeconds : Time in Second : 1786446225
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 16:33:45:473 ] [ 17520 ] [INFO] Log close time: 2026-08-11 16:33:45:473
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Log open time: 2026-08-11 18:03:42:134
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] **************************************************************************************
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] **************************************************************************************
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] **************************************************************************************
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] **************************************************************************************
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] **************************************************************************************
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] **************************************************************************************
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2156 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 21192 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 21192 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ************************************************************************************* 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ************************************************************************************** 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] WriteProcessDetails: Current Process ID 6272
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] deleted meta data version : 0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] No pending collections.
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] **************************************************** 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO]  Source File Extn        :
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Recusive                 :1
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Readonly Files           :1
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Hidden Files             :1
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] System files             :1
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Hidden Files             :1
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Continue on error        :0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] File Time Type           :0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ActionExtn               :8
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] **************************************************** 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] **************************************************************************************
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO] **************************************************************************************
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 18:03:42:134 ] [ 17984 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 18:03:42:165 ] [ 17984 ] [ERROR] JSON The file [ 2026-08-11 18:03:42:165 ] [ 17984 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [ERROR] JSON The file [ 2026-08-11 18:03:42:165 ] [ 17984 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L}��&��n��n�\usb_policy_history.json
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 18:03:42:165 ] [ 17984 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 18:03:42:423 ] [ 17984 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 18:03:42:423 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:423 ] [ 17984 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 18:03:42:423 ] [ 17984 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 18:03:42:423 ] [ 17984 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 18:03:42:423 ] [ 17984 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 18:03:42:423 ] [ 17984 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 18:03:42:423 ] [ 17984 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 18:03:42:733 ] [ 17984 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [INFO] GetTimeInSeconds : Time in Second : 1786451622
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [INFO] GetTimeInSeconds : Time in Second : 1786451622
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 18:03:42:733 ] [ 17984 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 18:03:42:733 ] [ 17984 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 18:03:42:764 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 18:03:42:764 ] [ 17984 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 18:03:42:764 ] [ 17984 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 18:03:42:764 ] [ 17984 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 18:03:42:764 ] [ 17984 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 18:03:42:764 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 18:03:42:764 ] [ 17984 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 18:03:42:779 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 18:03:42:779 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 18:03:42:779 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 18:03:42:779 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] GetTimeInSeconds : Time in Second : 1786451622
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 18:03:42:779 ] [ 17984 ] [INFO] Log close time: 2026-08-11 18:03:42:779
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Log open time: 2026-08-11 19:33:41:564
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] **************************************************************************************
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] **************************************************************************************
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] **************************************************************************************
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] **************************************************************************************
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] **************************************************************************************
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] **************************************************************************************
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2192 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 13160 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 13160 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ************************************************************************************* 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ************************************************************************************** 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] WriteProcessDetails: Current Process ID 18492
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] deleted meta data version : 0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] No pending collections.
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] **************************************************** 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO]  Source File Extn        :
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Recusive                 :1
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Readonly Files           :1
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Hidden Files             :1
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] System files             :1
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Hidden Files             :1
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Continue on error        :0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] File Time Type           :0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ActionExtn               :8
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] **************************************************** 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] **************************************************************************************
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO] **************************************************************************************
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 19:33:41:564 ] [ 11296 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 19:33:41:595 ] [ 11296 ] [ERROR] JSON The file [ 2026-08-11 19:33:41:595 ] [ 11296 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 19:33:41:595 ] [ 11296 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 19:33:41:909 ] [ 11296 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 19:33:41:909 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:41:909 ] [ 11296 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 19:33:41:909 ] [ 11296 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 19:33:41:909 ] [ 11296 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 19:33:41:909 ] [ 11296 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 19:33:41:909 ] [ 11296 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 19:33:41:909 ] [ 11296 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 19:33:42:159 ] [ 11296 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [INFO] GetTimeInSeconds : Time in Second : 1786457022
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [INFO] GetTimeInSeconds : Time in Second : 1786457022
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 19:33:42:159 ] [ 11296 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 19:33:42:159 ] [ 11296 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 19:33:42:206 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 19:33:42:206 ] [ 11296 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 19:33:42:206 ] [ 11296 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 19:33:42:206 ] [ 11296 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 19:33:42:206 ] [ 11296 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 19:33:42:206 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 19:33:42:206 ] [ 11296 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 19:33:42:221 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 19:33:42:221 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 19:33:42:221 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 19:33:42:221 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] GetTimeInSeconds : Time in Second : 1786457022
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 19:33:42:221 ] [ 11296 ] [INFO] Log close time: 2026-08-11 19:33:42:221
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] Log open time: 2026-08-11 21:45:56:810
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 884 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 21:45:56:810 ] [ 17888 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 21:45:56:810 ] [ 17888 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] ************************************************************************************* 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] ************************************************************************************** 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:56:810 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] WriteProcessDetails: Current Process ID 15480
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] deleted meta data version : 0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] No pending collections.
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] **************************************************** 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO]  Source File Extn        :
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Recusive                 :1
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Readonly Files           :1
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Hidden Files             :1
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] System files             :1
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Hidden Files             :1
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] Continue on error        :0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] File Time Type           :0
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] ActionExtn               :8
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] **************************************************** 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 21:45:56:825 ] [ 7364 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO] **************************************************************************************
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 21:45:56:841 ] [ 7364 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 21:45:57:044 ] [ 7364 ] [ERROR] JSON The file [ 2026-08-11 21:45:57:044 ] [ 7364 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 21:45:57:044 ] [ 7364 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 21:45:57:429 ] [ 7364 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 21:45:57:429 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:57:429 ] [ 7364 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 21:45:57:429 ] [ 7364 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 21:45:57:429 ] [ 7364 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 21:45:57:429 ] [ 7364 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 21:45:57:429 ] [ 7364 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 21:45:57:429 ] [ 7364 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 21:45:57:710 ] [ 7364 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786464957
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786464957
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 21:45:57:710 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 21:45:57:710 ] [ 7364 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 21:45:57:906 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 21:45:57:906 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 21:45:57:906 ] [ 7364 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 21:45:57:906 ] [ 7364 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 21:45:57:906 ] [ 7364 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 21:45:57:906 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 21:45:57:906 ] [ 7364 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 21:45:57:922 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 21:45:57:922 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 21:45:57:922 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 21:45:57:922 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] GetTimeInSeconds : Time in Second : 1786464957
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 21:45:57:922 ] [ 7364 ] [INFO] Log close time: 2026-08-11 21:45:57:922
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Log open time: 2026-08-11 22:32:44:316
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Going to get token for session id 3 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2196 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-11 22:32:44:316 ] [ 11156 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 22:32:44:316 ] [ 11156 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] ************************************************************************************* 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] ************************************************************************************** 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] WriteProcessDetails: Current Process ID 7676
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] deleted meta data version : 0
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] No pending collections.
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 22:32:44:316 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] **************************************************** 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO]  Source File Extn        :
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] Recusive                 :1
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] Readonly Files           :1
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] Hidden Files             :1
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] System files             :1
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] Hidden Files             :1
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] Continue on error        :0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] CreatedTime Option        :0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] CreatedTime Period        :0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] CreatedTO time Period     :0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ModifiedTime Option      :0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ModifiedTime Period      :0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] AccessedTime Option      :0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] AccessedTime Period      :0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] AccessedTO time Period   :0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] File Time Type           :0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ActionExtn               :8
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] **************************************************** 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO] **************************************************************************************
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-11 22:32:44:332 ] [ 2828 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-11 22:32:44:337 ] [ 2828 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-11 22:32:44:337 ] [ 2828 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-11 22:32:44:337 ] [ 2828 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-11 22:32:44:337 ] [ 2828 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-11 22:32:44:337 ] [ 2828 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-11 22:32:44:337 ] [ 2828 ] [ERROR] JSON The file [ 2026-08-11 22:32:44:337 ] [ 2828 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [ERROR] JSON The file [ 2026-08-11 22:32:44:353 ] [ 2828 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LkV�+��n��n�\usb_policy_history.json
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-11 22:32:44:353 ] [ 2828 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] GetTimeInSeconds : Time in Second : 1786467764
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] GetTimeInSeconds : Time in Second : 1786467764
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-11 22:32:44:353 ] [ 2828 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-11 22:32:44:416 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 22:32:44:416 ] [ 2828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-11 22:32:44:416 ] [ 2828 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-11 22:32:44:416 ] [ 2828 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-11 22:32:44:416 ] [ 2828 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-11 22:32:44:416 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 22:32:44:416 ] [ 2828 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-11 22:32:44:431 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-11 22:32:44:431 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-11 22:32:44:431 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-11 22:32:44:431 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] Refresh Policy Driver Check
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] Inside isDriverInstalled
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] GetTimeInSeconds : Time in Second : 1786467764
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-11 22:32:44:431 ] [ 2828 ] [INFO] Log close time: 2026-08-11 22:32:44:431
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] Log open time: 2026-08-12 00:00:41:629
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] **************************************************************************************
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] **************************************************************************************
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] **************************************************************************************
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] **************************************************************************************
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] **************************************************************************************
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] **************************************************************************************
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2276 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 00:00:41:629 ] [ 21656 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 00:00:41:629 ] [ 21656 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] ************************************************************************************* 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] ************************************************************************************** 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 00:00:41:629 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] WriteProcessDetails: Current Process ID 10772
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] deleted meta data version : 0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] No pending collections.
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] **************************************************** 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO]  Source File Extn        :
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Recusive                 :1
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Readonly Files           :1
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Hidden Files             :1
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] System files             :1
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Hidden Files             :1
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Continue on error        :0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] File Time Type           :0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ActionExtn               :8
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] **************************************************** 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] **************************************************************************************
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO] **************************************************************************************
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 00:00:41:645 ] [ 18548 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 00:00:41:660 ] [ 18548 ] [ERROR] JSON The file [ 2026-08-12 00:00:41:660 ] [ 18548 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [ERROR] JSON The file [ 2026-08-12 00:00:41:660 ] [ 18548 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L"?��n��n�\usb_policy_history.json
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 00:00:41:660 ] [ 18548 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 00:00:41:676 ] [ 18548 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] GetTimeInSeconds : Time in Second : 1786473041
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] GetTimeInSeconds : Time in Second : 1786473041
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 00:00:41:676 ] [ 18548 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 00:00:41:723 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 00:00:41:723 ] [ 18548 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 00:00:41:723 ] [ 18548 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 00:00:41:723 ] [ 18548 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 00:00:41:723 ] [ 18548 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 00:00:41:723 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 00:00:41:723 ] [ 18548 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 00:00:41:739 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 00:00:41:739 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 00:00:41:739 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 00:00:41:739 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] GetTimeInSeconds : Time in Second : 1786473041
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 00:00:41:739 ] [ 18548 ] [INFO] Log close time: 2026-08-12 00:00:41:739
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] Log open time: 2026-08-12 01:29:44:810
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] **************************************************************************************
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] **************************************************************************************
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] **************************************************************************************
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] **************************************************************************************
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] **************************************************************************************
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] **************************************************************************************
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1964 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 01:29:44:810 ] [ 21708 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 01:29:44:810 ] [ 21708 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] ************************************************************************************* 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] ************************************************************************************** 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] WriteProcessDetails: Current Process ID 12640
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] deleted meta data version : 0
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 01:29:44:810 ] [ 10880 ] [INFO] No pending collections.
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] **************************************************** 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO]  Source File Extn        :
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] Recusive                 :1
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] Readonly Files           :1
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] Hidden Files             :1
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] System files             :1
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] Hidden Files             :1
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] Continue on error        :0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] File Time Type           :0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ActionExtn               :8
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] **************************************************** 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] **************************************************************************************
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO] **************************************************************************************
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 01:29:44:826 ] [ 10880 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 01:29:44:841 ] [ 10880 ] [ERROR] JSON The file [ 2026-08-12 01:29:44:841 ] [ 10880 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [ERROR] JSON The file [ 2026-08-12 01:29:44:841 ] [ 10880 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L���>��n��n�\usb_policy_history.json
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 01:29:44:841 ] [ 10880 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 01:29:45:060 ] [ 10880 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 01:29:45:060 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:45:060 ] [ 10880 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 01:29:45:060 ] [ 10880 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 01:29:45:060 ] [ 10880 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 01:29:45:060 ] [ 10880 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 01:29:45:060 ] [ 10880 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 01:29:45:060 ] [ 10880 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 01:29:45:290 ] [ 10880 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [INFO] GetTimeInSeconds : Time in Second : 1786478385
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [INFO] GetTimeInSeconds : Time in Second : 1786478385
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 01:29:45:290 ] [ 10880 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 01:29:45:290 ] [ 10880 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 01:29:45:372 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 01:29:45:372 ] [ 10880 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 01:29:45:372 ] [ 10880 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 01:29:45:372 ] [ 10880 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 01:29:45:372 ] [ 10880 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 01:29:45:372 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 01:29:45:372 ] [ 10880 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 01:29:45:388 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 01:29:45:388 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 01:29:45:388 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 01:29:45:388 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] GetTimeInSeconds : Time in Second : 1786478385
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 01:29:45:388 ] [ 10880 ] [INFO] Log close time: 2026-08-12 01:29:45:388
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] Log open time: 2026-08-12 03:41:37:100
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] **************************************************************************************
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] **************************************************************************************
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] **************************************************************************************
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] **************************************************************************************
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] **************************************************************************************
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] **************************************************************************************
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1996 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 03:41:37:100 ] [ 15748 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 03:41:37:100 ] [ 15748 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] ************************************************************************************* 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] ************************************************************************************** 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:100 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] WriteProcessDetails: Current Process ID 20868
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] deleted meta data version : 0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] No pending collections.
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] **************************************************** 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO]  Source File Extn        :
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Recusive                 :1
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Readonly Files           :1
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Hidden Files             :1
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] System files             :1
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Hidden Files             :1
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Continue on error        :0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] File Time Type           :0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ActionExtn               :8
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] **************************************************** 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] **************************************************************************************
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO] **************************************************************************************
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 03:41:37:115 ] [ 2868 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 03:41:37:372 ] [ 2868 ] [ERROR] JSON The file [ 2026-08-12 03:41:37:372 ] [ 2868 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 03:41:37:372 ] [ 2868 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 03:41:37:766 ] [ 2868 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 03:41:37:766 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:37:766 ] [ 2868 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 03:41:37:766 ] [ 2868 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 03:41:37:766 ] [ 2868 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 03:41:37:766 ] [ 2868 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 03:41:37:766 ] [ 2868 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 03:41:37:766 ] [ 2868 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 03:41:38:235 ] [ 2868 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [INFO] GetTimeInSeconds : Time in Second : 1786486298
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [INFO] GetTimeInSeconds : Time in Second : 1786486298
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 03:41:38:235 ] [ 2868 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 03:41:38:235 ] [ 2868 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 03:41:38:251 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 03:41:38:251 ] [ 2868 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 03:41:38:251 ] [ 2868 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 03:41:38:251 ] [ 2868 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 03:41:38:251 ] [ 2868 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 03:41:38:251 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 03:41:38:251 ] [ 2868 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 03:41:38:267 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 03:41:38:267 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 03:41:38:267 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 03:41:38:267 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] GetTimeInSeconds : Time in Second : 1786486298
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 03:41:38:267 ] [ 2868 ] [INFO] Log close time: 2026-08-12 03:41:38:267
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] Log open time: 2026-08-12 04:48:07:368
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] **************************************************************************************
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] **************************************************************************************
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] **************************************************************************************
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] **************************************************************************************
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] **************************************************************************************
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] **************************************************************************************
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1320 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 04:48:07:368 ] [ 11544 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 04:48:07:368 ] [ 11544 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] ************************************************************************************* 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] ************************************************************************************** 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:368 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] WriteProcessDetails: Current Process ID 3012
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] deleted meta data version : 0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] No pending collections.
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] **************************************************** 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO]  Source File Extn        :
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Recusive                 :1
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Readonly Files           :1
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Hidden Files             :1
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] System files             :1
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Hidden Files             :1
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Continue on error        :0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] File Time Type           :0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ActionExtn               :8
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] **************************************************** 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] **************************************************************************************
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO] **************************************************************************************
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 04:48:07:384 ] [ 8664 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 04:48:07:638 ] [ 8664 ] [ERROR] JSON The file [ 2026-08-12 04:48:07:638 ] [ 8664 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 04:48:07:638 ] [ 8664 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 04:48:07:653 ] [ 8664 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] GetTimeInSeconds : Time in Second : 1786490287
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] GetTimeInSeconds : Time in Second : 1786490287
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 04:48:07:653 ] [ 8664 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 04:48:07:700 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 04:48:07:700 ] [ 8664 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 04:48:07:700 ] [ 8664 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 04:48:07:700 ] [ 8664 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 04:48:07:700 ] [ 8664 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 04:48:07:700 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 04:48:07:700 ] [ 8664 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 04:48:07:716 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 04:48:07:716 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 04:48:07:716 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 04:48:07:716 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] GetTimeInSeconds : Time in Second : 1786490287
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 04:48:07:716 ] [ 8664 ] [INFO] Log close time: 2026-08-12 04:48:07:716
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Log open time: 2026-08-12 05:58:00:648
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] **************************************************************************************
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] **************************************************************************************
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] **************************************************************************************
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] **************************************************************************************
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] **************************************************************************************
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] **************************************************************************************
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2116 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 22164 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 22164 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ************************************************************************************* 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ************************************************************************************** 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] WriteProcessDetails: Current Process ID 8444
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] deleted meta data version : 0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] No pending collections.
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] **************************************************** 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO]  Source File Extn        :
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Recusive                 :1
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Readonly Files           :1
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Hidden Files             :1
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] System files             :1
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Hidden Files             :1
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Continue on error        :0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] File Time Type           :0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ActionExtn               :8
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] **************************************************** 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] **************************************************************************************
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO] **************************************************************************************
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 05:58:00:648 ] [ 10408 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] JSON The file [ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] JSON The file [ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�?�
��n��n�\usb_policy_history.json
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] GetTimeInSeconds : Time in Second : 1786494480
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] GetTimeInSeconds : Time in Second : 1786494480
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 05:58:00:679 ] [ 10408 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 05:58:00:742 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 05:58:00:742 ] [ 10408 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 05:58:00:742 ] [ 10408 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 05:58:00:742 ] [ 10408 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 05:58:00:742 ] [ 10408 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 05:58:00:742 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 05:58:00:742 ] [ 10408 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 05:58:00:757 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 05:58:00:757 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 05:58:00:757 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 05:58:00:757 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] GetTimeInSeconds : Time in Second : 1786494480
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 05:58:00:757 ] [ 10408 ] [INFO] Log close time: 2026-08-12 05:58:00:757
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] Log open time: 2026-08-12 08:11:45:882
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] **************************************************************************************
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] **************************************************************************************
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] **************************************************************************************
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] **************************************************************************************
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] **************************************************************************************
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] **************************************************************************************
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2424 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 08:11:45:882 ] [ 20012 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 08:11:45:882 ] [ 20012 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] ************************************************************************************* 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] ************************************************************************************** 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:45:882 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] WriteProcessDetails: Current Process ID 17596
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] deleted meta data version : 0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] No pending collections.
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] **************************************************** 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO]  Source File Extn        :
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Recusive                 :1
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Readonly Files           :1
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Hidden Files             :1
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] System files             :1
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Hidden Files             :1
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Continue on error        :0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] File Time Type           :0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ActionExtn               :8
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] **************************************************** 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] **************************************************************************************
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO] **************************************************************************************
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 08:11:46:116 ] [ 3304 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 08:11:46:147 ] [ 3304 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 08:11:46:163 ] [ 3304 ] [ERROR] JSON The file [ 2026-08-12 08:11:46:163 ] [ 3304 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 08:11:46:163 ] [ 3304 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 08:11:46:546 ] [ 3304 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 08:11:46:546 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:46:546 ] [ 3304 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 08:11:46:546 ] [ 3304 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 08:11:46:546 ] [ 3304 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 08:11:46:546 ] [ 3304 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 08:11:46:546 ] [ 3304 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 08:11:46:546 ] [ 3304 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 08:11:46:812 ] [ 3304 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 08:11:46:812 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:46:812 ] [ 3304 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 08:11:46:812 ] [ 3304 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 08:11:46:812 ] [ 3304 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 08:11:46:812 ] [ 3304 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 08:11:46:812 ] [ 3304 ] [INFO] GetTimeInSeconds : Time in Second : 1786502506
[ 2026-08-12 08:11:46:812 ] [ 3304 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-12 08:11:47:122 ] [ 3304 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-12 08:11:47:122 ] [ 3304 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 08:11:47:122 ] [ 3304 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-12 08:11:47:122 ] [ 3304 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 08:11:47:201 ] [ 3304 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-12 08:11:47:469 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:47:469 ] [ 3304 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-12 08:11:47:469 ] [ 3304 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-12 08:11:47:469 ] [ 3304 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-12 08:11:47:469 ] [ 3304 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-12 08:11:47:469 ] [ 3304 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-12 08:11:47:469 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:11:47:469 ] [ 3304 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-12 08:11:47:469 ] [ 3304 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-12 08:12:08:514 ] [ 3304 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-12 08:12:08:514 ] [ 3304 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-12 08:12:29:546 ] [ 3304 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-12 08:12:29:546 ] [ 3304 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-12 08:12:29:546 ] [ 3304 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-12 08:12:29:546 ] [ 3304 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-12 08:12:29:546 ] [ 3304 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "264"
}
 
[ 2026-08-12 08:12:29:546 ] [ 3304 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-12 08:12:29:546 ] [ 3304 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-12 08:12:29:562 ] [ 3304 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-12 08:12:29:562 ] [ 3304 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-12 08:12:29:562 ] [ 3304 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-12 08:12:29:562 ] [ 3304 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-12 08:12:29:562 ] [ 3304 ] [INFO] Inside SetAuthentication 
[ 2026-08-12 08:12:29:578 ] [ 3304 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-12 08:12:29:578 ] [ 3304 ] [INFO] End of SetAuthentication 
[ 2026-08-12 08:12:29:578 ] [ 3304 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-12 08:12:29:609 ] [ 3304 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-12 08:12:29:609 ] [ 3304 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-12 08:12:29:656 ] [ 3304 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-12 08:12:29:656 ] [ 3304 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] DeletePrivateKeys: Deleted using 6933006e442449f0427d88983cd72ba4c8f3128b603dfe80700619f3374720785a1429a2231893a7b611160f6355768e KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] GetTimeInSeconds : Time in Second : 1786502549
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] Last ME Data Posted time [ 1786502549 ] has been updated
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 08:12:29:671 ] [ 3304 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 08:12:29:687 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 08:12:29:687 ] [ 3304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 08:12:29:687 ] [ 3304 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 08:12:29:687 ] [ 3304 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 08:12:29:687 ] [ 3304 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 08:12:29:687 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 08:12:29:687 ] [ 3304 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 08:12:29:702 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 08:12:29:702 ] [ 3304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 08:12:29:702 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 08:12:29:702 ] [ 3304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 08:12:29:702 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 08:12:29:702 ] [ 3304 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 08:12:29:702 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 08:12:29:702 ] [ 3304 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 08:12:29:702 ] [ 3304 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 08:12:29:702 ] [ 3304 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 08:12:29:702 ] [ 3304 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 08:12:29:702 ] [ 3304 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 08:12:29:702 ] [ 3304 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] GetTimeInSeconds : Time in Second : 1786502549
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 08:12:29:718 ] [ 3304 ] [INFO] Log close time: 2026-08-12 08:12:29:718
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] Log open time: 2026-08-12 09:53:52:773
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] **************************************************************************************
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] **************************************************************************************
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] **************************************************************************************
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] **************************************************************************************
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] **************************************************************************************
[ 2026-08-12 09:53:52:773 ] [ 6600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] **************************************************************************************
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2304 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 09:53:52:788 ] [ 11736 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 09:53:52:788 ] [ 11736 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] ************************************************************************************* 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] ************************************************************************************** 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:52:788 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] WriteProcessDetails: Current Process ID 14864
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] deleted meta data version : 0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] No pending collections.
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] **************************************************** 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO]  Source File Extn        :
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Recusive                 :1
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Readonly Files           :1
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Hidden Files             :1
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] System files             :1
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Hidden Files             :1
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Continue on error        :0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] File Time Type           :0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ActionExtn               :8
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] **************************************************** 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] **************************************************************************************
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO] **************************************************************************************
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 09:53:52:804 ] [ 6600 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 09:53:52:835 ] [ 6600 ] [ERROR] JSON The file [ 2026-08-12 09:53:52:835 ] [ 6600 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 09:53:52:835 ] [ 6600 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 09:53:53:135 ] [ 6600 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 09:53:53:135 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:53:135 ] [ 6600 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 09:53:53:135 ] [ 6600 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 09:53:53:135 ] [ 6600 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 09:53:53:135 ] [ 6600 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 09:53:53:135 ] [ 6600 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 09:53:53:135 ] [ 6600 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 09:53:53:419 ] [ 6600 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [INFO] GetTimeInSeconds : Time in Second : 1786508633
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [INFO] GetTimeInSeconds : Time in Second : 1786508633
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 09:53:53:419 ] [ 6600 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 09:53:53:419 ] [ 6600 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 09:53:53:562 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 09:53:53:562 ] [ 6600 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 09:53:53:562 ] [ 6600 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 09:53:53:562 ] [ 6600 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 09:53:53:562 ] [ 6600 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 09:53:53:562 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 09:53:53:562 ] [ 6600 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 09:53:53:578 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 09:53:53:578 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 09:53:53:578 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 09:53:53:578 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] GetTimeInSeconds : Time in Second : 1786508633
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 09:53:53:578 ] [ 6600 ] [INFO] Log close time: 2026-08-12 09:53:53:578
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Log open time: 2026-08-12 10:28:32:979
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] **************************************************************************************
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] **************************************************************************************
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] **************************************************************************************
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] **************************************************************************************
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] **************************************************************************************
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] **************************************************************************************
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 828 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 10:28:32:979 ] [ 22156 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 10:28:32:979 ] [ 22156 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] ************************************************************************************* 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] ************************************************************************************** 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] WriteProcessDetails: Current Process ID 3612
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] deleted meta data version : 0
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] No pending collections.
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 10:28:32:979 ] [ 6768 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] **************************************************** 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO]  Source File Extn        :
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] Recusive                 :1
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] Readonly Files           :1
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] Hidden Files             :1
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] System files             :1
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] Hidden Files             :1
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] Continue on error        :0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] File Time Type           :0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ActionExtn               :8
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] **************************************************** 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] **************************************************************************************
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO] **************************************************************************************
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 10:28:32:995 ] [ 6768 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 10:28:33:011 ] [ 6768 ] [ERROR] JSON The file [ 2026-08-12 10:28:33:011 ] [ 6768 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [ERROR] JSON The file [ 2026-08-12 10:28:33:011 ] [ 6768 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LeY���n��n�\usb_policy_history.json
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 10:28:33:011 ] [ 6768 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 10:28:33:026 ] [ 6768 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [INFO] GetTimeInSeconds : Time in Second : 1786510713
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [INFO] GetTimeInSeconds : Time in Second : 1786510713
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 10:28:33:026 ] [ 6768 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 10:28:33:026 ] [ 6768 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 10:28:33:058 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 10:28:33:058 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 10:28:33:058 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 10:28:33:058 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 10:28:33:058 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 10:28:33:058 ] [ 6768 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] GetTimeInSeconds : Time in Second : 1786510713
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 10:28:33:073 ] [ 6768 ] [INFO] Log close time: 2026-08-12 10:28:33:073
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] Log open time: 2026-08-12 12:43:26:856
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] **************************************************************************************
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] **************************************************************************************
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] **************************************************************************************
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] **************************************************************************************
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] **************************************************************************************
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] **************************************************************************************
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2516 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 12:43:26:856 ] [ 18316 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 12:43:26:856 ] [ 18316 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] ************************************************************************************* 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] ************************************************************************************** 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:26:856 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:26:888 ] [ 21016 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 12:43:26:888 ] [ 21016 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 12:43:26:888 ] [ 21016 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 12:43:26:888 ] [ 21016 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 12:43:26:888 ] [ 21016 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 12:43:26:888 ] [ 21016 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 12:43:26:888 ] [ 21016 ] [INFO] WriteProcessDetails: Current Process ID 21760
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] deleted meta data version : 0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] No pending collections.
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] **************************************************** 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO]  Source File Extn        :
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Recusive                 :1
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Readonly Files           :1
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Hidden Files             :1
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] System files             :1
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Hidden Files             :1
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Continue on error        :0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] File Time Type           :0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ActionExtn               :8
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] **************************************************** 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] **************************************************************************************
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO] **************************************************************************************
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 12:43:26:891 ] [ 21016 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 12:43:26:922 ] [ 21016 ] [ERROR] JSON The file [ 2026-08-12 12:43:26:922 ] [ 21016 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 12:43:26:922 ] [ 21016 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 12:43:27:588 ] [ 21016 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 12:43:27:588 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:27:588 ] [ 21016 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 12:43:27:588 ] [ 21016 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 12:43:27:588 ] [ 21016 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 12:43:27:588 ] [ 21016 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 12:43:27:588 ] [ 21016 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 12:43:27:588 ] [ 21016 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 12:43:28:016 ] [ 21016 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [INFO] GetTimeInSeconds : Time in Second : 1786518808
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [INFO] GetTimeInSeconds : Time in Second : 1786518808
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 12:43:28:016 ] [ 21016 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 12:43:28:016 ] [ 21016 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 12:43:28:031 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 12:43:28:031 ] [ 21016 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 12:43:28:031 ] [ 21016 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 12:43:28:031 ] [ 21016 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 12:43:28:031 ] [ 21016 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 12:43:28:031 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 12:43:28:031 ] [ 21016 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 12:43:28:047 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 12:43:28:047 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 12:43:28:047 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 12:43:28:047 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] GetTimeInSeconds : Time in Second : 1786518808
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 12:43:28:047 ] [ 21016 ] [INFO] Log close time: 2026-08-12 12:43:28:047
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] Log open time: 2026-08-12 13:24:42:152
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 13:24:42:152 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2140 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 13:24:42:168 ] [ 21568 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 13:24:42:168 ] [ 21568 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ************************************************************************************* 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ************************************************************************************** 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] WriteProcessDetails: Current Process ID 18404
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] deleted meta data version : 0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] No pending collections.
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] **************************************************** 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO]  Source File Extn        :
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Recusive                 :1
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Readonly Files           :1
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Hidden Files             :1
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] System files             :1
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Hidden Files             :1
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Continue on error        :0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] File Time Type           :0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ActionExtn               :8
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] **************************************************** 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO] **************************************************************************************
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 13:24:42:168 ] [ 13316 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 13:24:42:199 ] [ 13316 ] [ERROR] JSON The file [ 2026-08-12 13:24:42:199 ] [ 13316 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 13:24:42:199 ] [ 13316 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] GetTimeInSeconds : Time in Second : 1786521282
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] GetTimeInSeconds : Time in Second : 1786521282
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 13:24:42:199 ] [ 13316 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 13:24:42:272 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 13:24:42:272 ] [ 13316 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 13:24:42:272 ] [ 13316 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 13:24:42:272 ] [ 13316 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 13:24:42:272 ] [ 13316 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 13:24:42:272 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 13:24:42:272 ] [ 13316 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 13:24:42:287 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 13:24:42:287 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 13:24:42:287 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 13:24:42:287 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] GetTimeInSeconds : Time in Second : 1786521282
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 13:24:42:287 ] [ 13316 ] [INFO] Log close time: 2026-08-12 13:24:42:287
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] Log open time: 2026-08-12 14:53:40:848
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] **************************************************************************************
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] **************************************************************************************
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] **************************************************************************************
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] **************************************************************************************
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] **************************************************************************************
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] **************************************************************************************
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2100 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 14:53:40:848 ] [ 14652 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 14:53:40:848 ] [ 14652 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] ************************************************************************************* 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] ************************************************************************************** 
[ 2026-08-12 14:53:40:848 ] [ 3516 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] WriteProcessDetails: Current Process ID 1716
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] deleted meta data version : 0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] No pending collections.
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] **************************************************** 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO]  Source File Extn        :
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Recusive                 :1
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Readonly Files           :1
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Hidden Files             :1
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] System files             :1
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Hidden Files             :1
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Continue on error        :0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] File Time Type           :0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ActionExtn               :8
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] **************************************************** 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] **************************************************************************************
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO] **************************************************************************************
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 14:53:40:864 ] [ 3516 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 14:53:40:879 ] [ 3516 ] [ERROR] JSON The file [ 2026-08-12 14:53:40:879 ] [ 3516 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [ERROR] JSON The file [ 2026-08-12 14:53:40:879 ] [ 3516 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��<��n��n�\usb_policy_history.json
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 14:53:40:879 ] [ 3516 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 14:53:40:895 ] [ 3516 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] GetTimeInSeconds : Time in Second : 1786526620
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] GetTimeInSeconds : Time in Second : 1786526620
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 14:53:40:895 ] [ 3516 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 14:53:40:951 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 14:53:40:951 ] [ 3516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 14:53:40:951 ] [ 3516 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 14:53:40:951 ] [ 3516 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 14:53:40:951 ] [ 3516 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 14:53:40:951 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 14:53:40:951 ] [ 3516 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 14:53:40:967 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 14:53:40:967 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 14:53:40:967 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 14:53:40:967 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] GetTimeInSeconds : Time in Second : 1786526620
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 14:53:40:967 ] [ 3516 ] [INFO] Log close time: 2026-08-12 14:53:40:967
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] Log open time: 2026-08-12 16:41:02:124
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] **************************************************************************************
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] **************************************************************************************
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] **************************************************************************************
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] **************************************************************************************
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] **************************************************************************************
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] **************************************************************************************
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1208 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 16:41:02:124 ] [ 1068 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 16:41:02:124 ] [ 1068 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] ************************************************************************************* 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] ************************************************************************************** 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:124 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] WriteProcessDetails: Current Process ID 14856
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] deleted meta data version : 0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] No pending collections.
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] **************************************************** 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO]  Source File Extn        :
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Recusive                 :1
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Readonly Files           :1
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Hidden Files             :1
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] System files             :1
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Hidden Files             :1
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Continue on error        :0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] File Time Type           :0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ActionExtn               :8
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] **************************************************** 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] **************************************************************************************
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO] **************************************************************************************
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 16:41:02:352 ] [ 17652 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 16:41:02:383 ] [ 17652 ] [ERROR] JSON The file [ 2026-08-12 16:41:02:383 ] [ 17652 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 16:41:02:383 ] [ 17652 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 16:41:02:399 ] [ 17652 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [INFO] GetTimeInSeconds : Time in Second : 1786533062
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [INFO] GetTimeInSeconds : Time in Second : 1786533062
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 16:41:02:399 ] [ 17652 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 16:41:02:399 ] [ 17652 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 16:41:02:430 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 16:41:02:430 ] [ 17652 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 16:41:02:430 ] [ 17652 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 16:41:02:430 ] [ 17652 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 16:41:02:430 ] [ 17652 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 16:41:02:430 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 16:41:02:430 ] [ 17652 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 16:41:02:446 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 16:41:02:446 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 16:41:02:446 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 16:41:02:446 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] GetTimeInSeconds : Time in Second : 1786533062
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 16:41:02:446 ] [ 17652 ] [INFO] Log close time: 2026-08-12 16:41:02:446
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Log open time: 2026-08-12 17:55:59:725
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2224 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 22176 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 22176 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ************************************************************************************* 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ************************************************************************************** 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] WriteProcessDetails: Current Process ID 9448
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] deleted meta data version : 0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] No pending collections.
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] **************************************************** 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO]  Source File Extn        :
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Recusive                 :1
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Readonly Files           :1
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Hidden Files             :1
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] System files             :1
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Hidden Files             :1
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Continue on error        :0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] File Time Type           :0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ActionExtn               :8
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] **************************************************** 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO] **************************************************************************************
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 17:55:59:725 ] [ 18560 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] JSON The file [ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] JSON The file [ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��O��n��n�\usb_policy_history.json
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] GetTimeInSeconds : Time in Second : 1786537559
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] GetTimeInSeconds : Time in Second : 1786537559
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 17:55:59:772 ] [ 18560 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 17:55:59:834 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 17:55:59:834 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 17:55:59:834 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 17:55:59:834 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 17:55:59:834 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] GetTimeInSeconds : Time in Second : 1786537559
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 17:55:59:834 ] [ 18560 ] [INFO] Log close time: 2026-08-12 17:55:59:834
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] Log open time: 2026-08-12 19:21:44:371
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] **************************************************************************************
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] **************************************************************************************
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] **************************************************************************************
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] **************************************************************************************
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] **************************************************************************************
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] **************************************************************************************
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2208 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 19:21:44:371 ] [ 17276 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 19:21:44:371 ] [ 17276 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] ************************************************************************************* 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] ************************************************************************************** 
[ 2026-08-12 19:21:44:371 ] [ 10100 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] WriteProcessDetails: Current Process ID 21720
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] deleted meta data version : 0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] No pending collections.
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] **************************************************** 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO]  Source File Extn        :
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Recusive                 :1
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Readonly Files           :1
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Hidden Files             :1
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] System files             :1
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Hidden Files             :1
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Continue on error        :0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] File Time Type           :0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ActionExtn               :8
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] **************************************************** 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] **************************************************************************************
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO] **************************************************************************************
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 19:21:44:386 ] [ 10100 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 19:21:44:402 ] [ 10100 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 19:21:44:402 ] [ 10100 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 19:21:44:402 ] [ 10100 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 19:21:44:402 ] [ 10100 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 19:21:44:402 ] [ 10100 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 19:21:44:402 ] [ 10100 ] [ERROR] JSON The file [ 2026-08-12 19:21:44:402 ] [ 10100 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [ERROR] JSON The file [ 2026-08-12 19:21:44:418 ] [ 10100 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L,��?��n��n�\usb_policy_history.json
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 19:21:44:418 ] [ 10100 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 19:21:44:689 ] [ 10100 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 19:21:44:689 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:689 ] [ 10100 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 19:21:44:689 ] [ 10100 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 19:21:44:689 ] [ 10100 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 19:21:44:689 ] [ 10100 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 19:21:44:689 ] [ 10100 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 19:21:44:689 ] [ 10100 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 19:21:44:939 ] [ 10100 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [INFO] GetTimeInSeconds : Time in Second : 1786542704
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [INFO] GetTimeInSeconds : Time in Second : 1786542704
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 19:21:44:939 ] [ 10100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 19:21:44:939 ] [ 10100 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 19:21:45:014 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 19:21:45:014 ] [ 10100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 19:21:45:014 ] [ 10100 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 19:21:45:014 ] [ 10100 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 19:21:45:014 ] [ 10100 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 19:21:45:014 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 19:21:45:014 ] [ 10100 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 19:21:45:030 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 19:21:45:030 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 19:21:45:030 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 19:21:45:030 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] GetTimeInSeconds : Time in Second : 1786542705
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 19:21:45:030 ] [ 10100 ] [INFO] Log close time: 2026-08-12 19:21:45:030
[ 2026-08-12 21:34:06:792 ] [ 13380 ] [INFO] Log open time: 2026-08-12 21:34:06:792
[ 2026-08-12 21:34:06:792 ] [ 13380 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 21:34:06:792 ] [ 13380 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] **************************************************************************************
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] **************************************************************************************
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] **************************************************************************************
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] **************************************************************************************
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] **************************************************************************************
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] **************************************************************************************
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1040 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 21:34:06:807 ] [ 17272 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 21:34:06:807 ] [ 17272 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] ************************************************************************************* 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] ************************************************************************************** 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:06:807 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] WriteProcessDetails: Current Process ID 19264
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] deleted meta data version : 0
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] No pending collections.
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 21:34:06:823 ] [ 13380 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] **************************************************** 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO]  Source File Extn        :
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] Recusive                 :1
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] Readonly Files           :1
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] Hidden Files             :1
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] System files             :1
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] Hidden Files             :1
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] Continue on error        :0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] File Time Type           :0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] ActionExtn               :8
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] **************************************************** 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] **************************************************************************************
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO] **************************************************************************************
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 21:34:06:839 ] [ 13380 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 21:34:06:870 ] [ 13380 ] [ERROR] JSON The file [ 2026-08-12 21:34:06:870 ] [ 13380 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 21:34:06:870 ] [ 13380 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 21:34:07:198 ] [ 13380 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 21:34:07:198 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:07:198 ] [ 13380 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 21:34:07:198 ] [ 13380 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 21:34:07:198 ] [ 13380 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 21:34:07:198 ] [ 13380 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 21:34:07:198 ] [ 13380 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 21:34:07:198 ] [ 13380 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 21:34:07:595 ] [ 13380 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [INFO] GetTimeInSeconds : Time in Second : 1786550647
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [INFO] GetTimeInSeconds : Time in Second : 1786550647
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 21:34:07:595 ] [ 13380 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 21:34:07:595 ] [ 13380 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 21:34:07:610 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 21:34:07:610 ] [ 13380 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 21:34:07:610 ] [ 13380 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 21:34:07:610 ] [ 13380 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 21:34:07:610 ] [ 13380 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 21:34:07:610 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 21:34:07:610 ] [ 13380 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 21:34:07:626 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 21:34:07:626 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 21:34:07:626 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 21:34:07:626 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] GetTimeInSeconds : Time in Second : 1786550647
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 21:34:07:626 ] [ 13380 ] [INFO] Log close time: 2026-08-12 21:34:07:626
[ 2026-08-12 22:19:43:927 ] [ 17628 ] [INFO] Log open time: 2026-08-12 22:19:43:927
[ 2026-08-12 22:19:43:927 ] [ 17628 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 22:19:43:927 ] [ 17628 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 22:19:43:927 ] [ 17628 ] [INFO] **************************************************************************************
[ 2026-08-12 22:19:43:927 ] [ 17628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 22:19:43:927 ] [ 17628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 22:19:43:927 ] [ 17628 ] [INFO] **************************************************************************************
[ 2026-08-12 22:19:43:927 ] [ 17628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 22:19:43:927 ] [ 17628 ] [INFO] **************************************************************************************
[ 2026-08-12 22:19:43:927 ] [ 17628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] **************************************************************************************
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] **************************************************************************************
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] **************************************************************************************
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2188 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 22:19:43:943 ] [ 13936 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 22:19:43:943 ] [ 13936 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ************************************************************************************* 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ************************************************************************************** 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] WriteProcessDetails: Current Process ID 8008
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] deleted meta data version : 0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] No pending collections.
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] **************************************************** 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO]  Source File Extn        :
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Recusive                 :1
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Readonly Files           :1
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Hidden Files             :1
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] System files             :1
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Hidden Files             :1
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Continue on error        :0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] File Time Type           :0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ActionExtn               :8
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] **************************************************** 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] **************************************************************************************
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO] **************************************************************************************
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 22:19:43:943 ] [ 17628 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 22:19:43:959 ] [ 17628 ] [ERROR] JSON The file [ 2026-08-12 22:19:43:959 ] [ 17628 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [ERROR] JSON The file [ 2026-08-12 22:19:43:959 ] [ 17628 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L}�;��n��n�\usb_policy_history.json
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 22:19:43:959 ] [ 17628 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 22:19:43:974 ] [ 17628 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] GetTimeInSeconds : Time in Second : 1786553383
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] GetTimeInSeconds : Time in Second : 1786553383
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 22:19:43:974 ] [ 17628 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 22:19:44:030 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 22:19:44:030 ] [ 17628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 22:19:44:030 ] [ 17628 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 22:19:44:030 ] [ 17628 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 22:19:44:030 ] [ 17628 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 22:19:44:030 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 22:19:44:030 ] [ 17628 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 22:19:44:045 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 22:19:44:045 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 22:19:44:045 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 22:19:44:045 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] GetTimeInSeconds : Time in Second : 1786553384
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 22:19:44:045 ] [ 17628 ] [INFO] Log close time: 2026-08-12 22:19:44:045
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] Log open time: 2026-08-12 23:49:43:426
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] **************************************************************************************
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] **************************************************************************************
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] **************************************************************************************
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] **************************************************************************************
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] **************************************************************************************
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] **************************************************************************************
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] Going to get token for session id 3 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2148 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-12 23:49:43:426 ] [ 14940 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 23:49:43:426 ] [ 14940 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] ************************************************************************************* 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] ************************************************************************************** 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] WriteProcessDetails: Current Process ID 18984
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-12 23:49:43:426 ] [ 6952 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] deleted meta data version : 0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] No pending collections.
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] **************************************************** 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO]  Source File Extn        :
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] Recusive                 :1
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] Readonly Files           :1
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] Hidden Files             :1
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] System files             :1
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] Hidden Files             :1
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] Continue on error        :0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] CreatedTime Option        :0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] CreatedTime Period        :0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] CreatedTO time Period     :0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ModifiedTime Option      :0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ModifiedTime Period      :0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] AccessedTime Option      :0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] AccessedTime Period      :0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] AccessedTO time Period   :0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] File Time Type           :0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ActionExtn               :8
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] **************************************************** 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] **************************************************************************************
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO] **************************************************************************************
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-12 23:49:43:442 ] [ 6952 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-12 23:49:43:457 ] [ 6952 ] [ERROR] JSON The file [ 2026-08-12 23:49:43:457 ] [ 6952 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-12 23:49:43:457 ] [ 6952 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-12 23:49:43:473 ] [ 6952 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] GetTimeInSeconds : Time in Second : 1786558783
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] GetTimeInSeconds : Time in Second : 1786558783
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-12 23:49:43:473 ] [ 6952 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-12 23:49:43:504 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 23:49:43:504 ] [ 6952 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-12 23:49:43:504 ] [ 6952 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-12 23:49:43:504 ] [ 6952 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-12 23:49:43:504 ] [ 6952 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-12 23:49:43:504 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 23:49:43:504 ] [ 6952 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-12 23:49:43:520 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-12 23:49:43:520 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-12 23:49:43:520 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-12 23:49:43:520 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] Refresh Policy Driver Check
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] Inside isDriverInstalled
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] GetTimeInSeconds : Time in Second : 1786558783
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-12 23:49:43:520 ] [ 6952 ] [INFO] Log close time: 2026-08-12 23:49:43:520
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] Log open time: 2026-08-13 01:18:12:623
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] **************************************************************************************
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] **************************************************************************************
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] **************************************************************************************
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] **************************************************************************************
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] **************************************************************************************
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] **************************************************************************************
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2112 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 01:18:12:623 ] [ 19192 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 01:18:12:623 ] [ 19192 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] ************************************************************************************* 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] ************************************************************************************** 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] WriteProcessDetails: Current Process ID 9608
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] deleted meta data version : 0
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] No pending collections.
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 01:18:12:623 ] [ 4184 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] **************************************************** 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO]  Source File Extn        :
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] Recusive                 :1
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] Readonly Files           :1
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] Hidden Files             :1
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] System files             :1
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] Hidden Files             :1
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] Continue on error        :0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] File Time Type           :0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ActionExtn               :8
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] **************************************************** 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] **************************************************************************************
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO] **************************************************************************************
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 01:18:12:639 ] [ 4184 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 01:18:12:655 ] [ 4184 ] [ERROR] JSON The file [ 2026-08-13 01:18:12:655 ] [ 4184 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 01:18:12:655 ] [ 4184 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 01:18:12:920 ] [ 4184 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 01:18:12:920 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:12:920 ] [ 4184 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 01:18:12:920 ] [ 4184 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 01:18:12:920 ] [ 4184 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 01:18:12:920 ] [ 4184 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 01:18:12:920 ] [ 4184 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 01:18:12:920 ] [ 4184 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 01:18:13:192 ] [ 4184 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [INFO] GetTimeInSeconds : Time in Second : 1786564093
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [INFO] GetTimeInSeconds : Time in Second : 1786564093
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 01:18:13:192 ] [ 4184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 01:18:13:192 ] [ 4184 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 01:18:13:270 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 01:18:13:270 ] [ 4184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 01:18:13:270 ] [ 4184 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 01:18:13:270 ] [ 4184 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 01:18:13:270 ] [ 4184 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 01:18:13:270 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 01:18:13:270 ] [ 4184 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 01:18:13:286 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 01:18:13:286 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 01:18:13:286 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 01:18:13:286 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] GetTimeInSeconds : Time in Second : 1786564093
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 01:18:13:286 ] [ 4184 ] [INFO] Log close time: 2026-08-13 01:18:13:286
[ 2026-08-13 02:48:10:788 ] [ 22040 ] [INFO] Log open time: 2026-08-13 02:48:10:788
[ 2026-08-13 02:48:10:788 ] [ 22040 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 02:48:10:788 ] [ 22040 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] **************************************************************************************
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] **************************************************************************************
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] **************************************************************************************
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] **************************************************************************************
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] **************************************************************************************
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] **************************************************************************************
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2188 
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 02:48:10:803 ] [ 22040 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 02:48:10:803 ] [ 12040 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 02:48:10:803 ] [ 12040 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ************************************************************************************* 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ************************************************************************************** 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] WriteProcessDetails: Current Process ID 756
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] deleted meta data version : 0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] No pending collections.
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] **************************************************** 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO]  Source File Extn        :
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Recusive                 :1
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Readonly Files           :1
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Hidden Files             :1
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] System files             :1
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Hidden Files             :1
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Continue on error        :0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] File Time Type           :0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ActionExtn               :8
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] **************************************************** 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] **************************************************************************************
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO] **************************************************************************************
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 02:48:10:819 ] [ 22040 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 02:48:10:834 ] [ 22040 ] [ERROR] JSON The file [ 2026-08-13 02:48:10:834 ] [ 22040 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [ERROR] JSON The file [ 2026-08-13 02:48:10:834 ] [ 22040 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LbQ8��n��n�\usb_policy_history.json
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 02:48:10:834 ] [ 22040 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 02:48:10:850 ] [ 22040 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] GetTimeInSeconds : Time in Second : 1786569490
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] GetTimeInSeconds : Time in Second : 1786569490
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 02:48:10:850 ] [ 22040 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 02:48:10:928 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 02:48:10:928 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 02:48:10:928 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 02:48:10:928 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 02:48:10:928 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 02:48:10:928 ] [ 22040 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] GetTimeInSeconds : Time in Second : 1786569490
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 02:48:10:944 ] [ 22040 ] [INFO] Log close time: 2026-08-13 02:48:10:944
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] Log open time: 2026-08-13 04:17:42:656
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] **************************************************************************************
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] **************************************************************************************
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] **************************************************************************************
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] **************************************************************************************
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] **************************************************************************************
[ 2026-08-13 04:17:42:656 ] [ 21120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] **************************************************************************************
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2152 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 04:17:42:672 ] [ 8620 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 04:17:42:672 ] [ 8620 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ************************************************************************************* 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ************************************************************************************** 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] WriteProcessDetails: Current Process ID 22200
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] deleted meta data version : 0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] No pending collections.
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] **************************************************** 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO]  Source File Extn        :
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Recusive                 :1
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Readonly Files           :1
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Hidden Files             :1
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] System files             :1
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Hidden Files             :1
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Continue on error        :0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] File Time Type           :0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ActionExtn               :8
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] **************************************************** 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] **************************************************************************************
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO] **************************************************************************************
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 04:17:42:672 ] [ 21120 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 04:17:42:687 ] [ 21120 ] [ERROR] JSON The file [ 2026-08-13 04:17:42:687 ] [ 21120 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 04:17:42:687 ] [ 21120 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 04:17:42:703 ] [ 21120 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] GetTimeInSeconds : Time in Second : 1786574862
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] GetTimeInSeconds : Time in Second : 1786574862
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 04:17:42:703 ] [ 21120 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 04:17:42:750 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 04:17:42:750 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 04:17:42:750 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 04:17:42:750 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 04:17:42:750 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] GetTimeInSeconds : Time in Second : 1786574862
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 04:17:42:750 ] [ 21120 ] [INFO] Log close time: 2026-08-13 04:17:42:750
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [INFO] Log open time: 2026-08-13 06:03:53:895
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [INFO] **************************************************************************************
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [INFO] **************************************************************************************
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [INFO] **************************************************************************************
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [INFO] **************************************************************************************
[ 2026-08-13 06:03:53:895 ] [ 18752 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] **************************************************************************************
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] **************************************************************************************
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1956 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 06:03:53:911 ] [ 18100 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 06:03:53:911 ] [ 18100 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ************************************************************************************* 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ************************************************************************************** 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] WriteProcessDetails: Current Process ID 22448
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] deleted meta data version : 0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] No pending collections.
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] **************************************************** 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO]  Source File Extn        :
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Recusive                 :1
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Readonly Files           :1
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Hidden Files             :1
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] System files             :1
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Hidden Files             :1
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Continue on error        :0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] File Time Type           :0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ActionExtn               :8
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] **************************************************** 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] **************************************************************************************
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO] **************************************************************************************
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 06:03:53:911 ] [ 18752 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 06:03:53:942 ] [ 18752 ] [ERROR] JSON The file [ 2026-08-13 06:03:53:942 ] [ 18752 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 06:03:53:942 ] [ 18752 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] GetTimeInSeconds : Time in Second : 1786581233
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] GetTimeInSeconds : Time in Second : 1786581233
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 06:03:53:942 ] [ 18752 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 06:03:54:005 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 06:03:54:005 ] [ 18752 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 06:03:54:005 ] [ 18752 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 06:03:54:005 ] [ 18752 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 06:03:54:005 ] [ 18752 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 06:03:54:005 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 06:03:54:005 ] [ 18752 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 06:03:54:020 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 06:03:54:020 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 06:03:54:020 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 06:03:54:020 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] GetTimeInSeconds : Time in Second : 1786581234
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 06:03:54:020 ] [ 18752 ] [INFO] Log close time: 2026-08-13 06:03:54:020
[ 2026-08-13 07:16:43:735 ] [ 9876 ] [INFO] Log open time: 2026-08-13 07:16:43:735
[ 2026-08-13 07:16:43:735 ] [ 9876 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 07:16:43:735 ] [ 9876 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 07:16:43:735 ] [ 9876 ] [INFO] **************************************************************************************
[ 2026-08-13 07:16:43:735 ] [ 9876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] **************************************************************************************
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] **************************************************************************************
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] **************************************************************************************
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] **************************************************************************************
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] **************************************************************************************
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 820 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 07:16:43:750 ] [ 10448 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 07:16:43:750 ] [ 10448 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ************************************************************************************* 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ************************************************************************************** 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] WriteProcessDetails: Current Process ID 14532
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] deleted meta data version : 0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] No pending collections.
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] **************************************************** 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO]  Source File Extn        :
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Recusive                 :1
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Readonly Files           :1
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Hidden Files             :1
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] System files             :1
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Hidden Files             :1
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Continue on error        :0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] File Time Type           :0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ActionExtn               :8
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] **************************************************** 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] **************************************************************************************
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO] **************************************************************************************
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 07:16:43:750 ] [ 9876 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] JSON The file [ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] JSON The file [ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Li�: ��n��n�\usb_policy_history.json
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] GetTimeInSeconds : Time in Second : 1786585603
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] GetTimeInSeconds : Time in Second : 1786585603
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 07:16:43:782 ] [ 9876 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 07:16:43:844 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 07:16:43:844 ] [ 9876 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 07:16:43:844 ] [ 9876 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 07:16:43:844 ] [ 9876 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 07:16:43:844 ] [ 9876 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 07:16:43:844 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 07:16:43:844 ] [ 9876 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 07:16:43:860 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 07:16:43:860 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 07:16:43:860 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 07:16:43:860 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] GetTimeInSeconds : Time in Second : 1786585603
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 07:16:43:860 ] [ 9876 ] [INFO] Log close time: 2026-08-13 07:16:43:860
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] Log open time: 2026-08-13 08:46:42:683
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] **************************************************************************************
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] **************************************************************************************
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] **************************************************************************************
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] **************************************************************************************
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] **************************************************************************************
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] **************************************************************************************
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 824 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 08:46:42:683 ] [ 6824 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 08:46:42:683 ] [ 6824 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] ************************************************************************************* 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] ************************************************************************************** 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:683 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] WriteProcessDetails: Current Process ID 16364
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] deleted meta data version : 0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] No pending collections.
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] **************************************************** 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO]  Source File Extn        :
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Recusive                 :1
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Readonly Files           :1
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Hidden Files             :1
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] System files             :1
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Hidden Files             :1
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Continue on error        :0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] File Time Type           :0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ActionExtn               :8
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] **************************************************** 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] **************************************************************************************
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO] **************************************************************************************
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 08:46:42:699 ] [ 15400 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 08:46:42:714 ] [ 15400 ] [ERROR] JSON The file [ 2026-08-13 08:46:42:714 ] [ 15400 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 08:46:42:714 ] [ 15400 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 08:46:42:730 ] [ 15400 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] GetTimeInSeconds : Time in Second : 1786591002
[ 2026-08-13 08:46:42:730 ] [ 15400 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-13 08:46:42:839 ] [ 15400 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-13 08:46:42:839 ] [ 15400 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 08:46:42:839 ] [ 15400 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-13 08:46:42:839 ] [ 15400 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 08:46:42:918 ] [ 15400 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-13 08:46:43:043 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:43:043 ] [ 15400 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-13 08:46:43:043 ] [ 15400 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-13 08:46:43:043 ] [ 15400 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-13 08:46:43:043 ] [ 15400 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-13 08:46:43:043 ] [ 15400 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-13 08:46:43:043 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:46:43:043 ] [ 15400 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-13 08:46:43:043 ] [ 15400 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-13 08:47:04:075 ] [ 15400 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-13 08:47:04:075 ] [ 15400 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-13 08:47:25:090 ] [ 15400 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-13 08:47:25:090 ] [ 15400 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-13 08:47:25:090 ] [ 15400 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-13 08:47:25:090 ] [ 15400 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-13 08:47:25:094 ] [ 15400 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "265"
}
 
[ 2026-08-13 08:47:25:094 ] [ 15400 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-13 08:47:25:094 ] [ 15400 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-13 08:47:25:094 ] [ 15400 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-13 08:47:25:109 ] [ 15400 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-13 08:47:25:109 ] [ 15400 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-13 08:47:25:109 ] [ 15400 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-13 08:47:25:109 ] [ 15400 ] [INFO] Inside SetAuthentication 
[ 2026-08-13 08:47:25:109 ] [ 15400 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-13 08:47:25:109 ] [ 15400 ] [INFO] End of SetAuthentication 
[ 2026-08-13 08:47:25:109 ] [ 15400 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-13 08:47:25:156 ] [ 15400 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-13 08:47:25:156 ] [ 15400 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-13 08:47:25:172 ] [ 15400 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-13 08:47:25:172 ] [ 15400 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] DeletePrivateKeys: Deleted using 89044e9de0c85ee403573155b8d7548205b7db8a2e7ce5b5cccbf0f74eb245d2583d011477738c7faa8bdbf8ba891228 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] GetTimeInSeconds : Time in Second : 1786591045
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] Last ME Data Posted time [ 1786591045 ] has been updated
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 08:47:25:187 ] [ 15400 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 08:47:25:203 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 08:47:25:203 ] [ 15400 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 08:47:25:203 ] [ 15400 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 08:47:25:203 ] [ 15400 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 08:47:25:203 ] [ 15400 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 08:47:25:203 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 08:47:25:203 ] [ 15400 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 08:47:25:219 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 08:47:25:219 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 08:47:25:219 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 08:47:25:219 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] GetTimeInSeconds : Time in Second : 1786591045
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 08:47:25:219 ] [ 15400 ] [INFO] Log close time: 2026-08-13 08:47:25:219
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] Log open time: 2026-08-13 10:16:41:792
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] **************************************************************************************
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] **************************************************************************************
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] **************************************************************************************
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] **************************************************************************************
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] **************************************************************************************
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] **************************************************************************************
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2140 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 10:16:41:792 ] [ 22456 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 10:16:41:792 ] [ 22456 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] ************************************************************************************* 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] ************************************************************************************** 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:792 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] WriteProcessDetails: Current Process ID 15112
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] deleted meta data version : 0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] No pending collections.
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] **************************************************** 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO]  Source File Extn        :
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Recusive                 :1
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Readonly Files           :1
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Hidden Files             :1
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] System files             :1
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Hidden Files             :1
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Continue on error        :0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] File Time Type           :0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ActionExtn               :8
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] **************************************************** 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] **************************************************************************************
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO] **************************************************************************************
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 10:16:41:808 ] [ 8968 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 10:16:41:824 ] [ 8968 ] [ERROR] JSON The file [ 2026-08-13 10:16:41:824 ] [ 8968 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 10:16:41:824 ] [ 8968 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 10:16:41:839 ] [ 8968 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] GetTimeInSeconds : Time in Second : 1786596401
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] GetTimeInSeconds : Time in Second : 1786596401
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 10:16:41:839 ] [ 8968 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 10:16:41:917 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 10:16:41:917 ] [ 8968 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 10:16:41:917 ] [ 8968 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 10:16:41:917 ] [ 8968 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 10:16:41:917 ] [ 8968 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 10:16:41:917 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 10:16:41:917 ] [ 8968 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 10:16:41:933 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 10:16:41:933 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 10:16:41:933 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 10:16:41:933 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] GetTimeInSeconds : Time in Second : 1786596401
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 10:16:41:933 ] [ 8968 ] [INFO] Log close time: 2026-08-13 10:16:41:933
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] Log open time: 2026-08-13 12:28:52:769
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] **************************************************************************************
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] **************************************************************************************
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] **************************************************************************************
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] **************************************************************************************
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] **************************************************************************************
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] **************************************************************************************
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2320 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 12:28:52:769 ] [ 19224 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 12:28:52:769 ] [ 19224 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] ************************************************************************************* 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] ************************************************************************************** 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:52:769 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] WriteProcessDetails: Current Process ID 5096
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] deleted meta data version : 0
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] No pending collections.
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 12:28:52:785 ] [ 9892 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] **************************************************** 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO]  Source File Extn        :
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] Recusive                 :1
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] Readonly Files           :1
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] Hidden Files             :1
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] System files             :1
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] Hidden Files             :1
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] Continue on error        :0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] File Time Type           :0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] ActionExtn               :8
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] **************************************************** 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] **************************************************************************************
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO] **************************************************************************************
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 12:28:52:800 ] [ 9892 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 12:28:53:050 ] [ 9892 ] [ERROR] JSON The file [ 2026-08-13 12:28:53:050 ] [ 9892 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [ERROR] JSON The file [ 2026-08-13 12:28:53:050 ] [ 9892 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LQ�o��n��n�\usb_policy_history.json
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 12:28:53:050 ] [ 9892 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 12:28:53:463 ] [ 9892 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 12:28:53:463 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:53:463 ] [ 9892 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 12:28:53:463 ] [ 9892 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 12:28:53:463 ] [ 9892 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 12:28:53:463 ] [ 9892 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 12:28:53:463 ] [ 9892 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 12:28:53:463 ] [ 9892 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 12:28:53:737 ] [ 9892 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [INFO] GetTimeInSeconds : Time in Second : 1786604333
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [INFO] GetTimeInSeconds : Time in Second : 1786604333
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 12:28:53:737 ] [ 9892 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 12:28:53:737 ] [ 9892 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 12:28:53:993 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 12:28:53:993 ] [ 9892 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 12:28:53:993 ] [ 9892 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 12:28:53:993 ] [ 9892 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 12:28:53:993 ] [ 9892 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 12:28:53:993 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 12:28:53:993 ] [ 9892 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 12:28:54:008 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 12:28:54:008 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 12:28:54:008 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 12:28:54:008 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] GetTimeInSeconds : Time in Second : 1786604334
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 12:28:54:008 ] [ 9892 ] [INFO] Log close time: 2026-08-13 12:28:54:008
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] Log open time: 2026-08-13 13:15:43:062
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] **************************************************************************************
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] **************************************************************************************
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] **************************************************************************************
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] **************************************************************************************
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] **************************************************************************************
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] **************************************************************************************
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2056 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 13:15:43:062 ] [ 11712 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 13:15:43:062 ] [ 11712 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] ************************************************************************************* 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] ************************************************************************************** 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:062 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] WriteProcessDetails: Current Process ID 2096
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] deleted meta data version : 0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] No pending collections.
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] **************************************************** 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO]  Source File Extn        :
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Recusive                 :1
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Readonly Files           :1
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Hidden Files             :1
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] System files             :1
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Hidden Files             :1
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Continue on error        :0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] File Time Type           :0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ActionExtn               :8
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] **************************************************** 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] **************************************************************************************
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO] **************************************************************************************
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 13:15:43:077 ] [ 14408 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 13:15:43:093 ] [ 14408 ] [ERROR] JSON The file [ 2026-08-13 13:15:43:093 ] [ 14408 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [ERROR] JSON The file [ 2026-08-13 13:15:43:093 ] [ 14408 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Lt�#��n��n�\usb_policy_history.json
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 13:15:43:093 ] [ 14408 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 13:15:43:109 ] [ 14408 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] GetTimeInSeconds : Time in Second : 1786607143
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] GetTimeInSeconds : Time in Second : 1786607143
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 13:15:43:109 ] [ 14408 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 13:15:43:179 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 13:15:43:179 ] [ 14408 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 13:15:43:179 ] [ 14408 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 13:15:43:179 ] [ 14408 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 13:15:43:179 ] [ 14408 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 13:15:43:179 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 13:15:43:179 ] [ 14408 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 13:15:43:195 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 13:15:43:195 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 13:15:43:195 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 13:15:43:195 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] GetTimeInSeconds : Time in Second : 1786607143
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 13:15:43:195 ] [ 14408 ] [INFO] Log close time: 2026-08-13 13:15:43:195
[ 2026-08-13 14:44:43:727 ] [ 15440 ] [INFO] Log open time: 2026-08-13 14:44:43:727
[ 2026-08-13 14:44:43:727 ] [ 15440 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 14:44:43:727 ] [ 15440 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 14:44:43:727 ] [ 15440 ] [INFO] **************************************************************************************
[ 2026-08-13 14:44:43:727 ] [ 15440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 14:44:43:727 ] [ 15440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 14:44:43:727 ] [ 15440 ] [INFO] **************************************************************************************
[ 2026-08-13 14:44:43:727 ] [ 15440 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 14:44:43:727 ] [ 15440 ] [INFO] **************************************************************************************
[ 2026-08-13 14:44:43:727 ] [ 15440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] **************************************************************************************
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] **************************************************************************************
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] **************************************************************************************
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2184 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 14:44:43:742 ] [ 20536 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 14:44:43:742 ] [ 20536 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] ************************************************************************************* 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] ************************************************************************************** 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:742 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] WriteProcessDetails: Current Process ID 14832
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] deleted meta data version : 0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] No pending collections.
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] **************************************************** 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO]  Source File Extn        :
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Recusive                 :1
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Readonly Files           :1
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Hidden Files             :1
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] System files             :1
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Hidden Files             :1
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Continue on error        :0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] File Time Type           :0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ActionExtn               :8
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] **************************************************** 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] **************************************************************************************
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO] **************************************************************************************
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 14:44:43:745 ] [ 15440 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 14:44:43:762 ] [ 15440 ] [ERROR] JSON The file [ 2026-08-13 14:44:43:762 ] [ 15440 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [ERROR] JSON The file [ 2026-08-13 14:44:43:762 ] [ 15440 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L����n��n�\usb_policy_history.json
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 14:44:43:762 ] [ 15440 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 14:44:43:777 ] [ 15440 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] GetTimeInSeconds : Time in Second : 1786612483
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] GetTimeInSeconds : Time in Second : 1786612483
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 14:44:43:777 ] [ 15440 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 14:44:43:824 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 14:44:43:824 ] [ 15440 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 14:44:43:824 ] [ 15440 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 14:44:43:824 ] [ 15440 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 14:44:43:824 ] [ 15440 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 14:44:43:824 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 14:44:43:824 ] [ 15440 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 14:44:43:840 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 14:44:43:840 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 14:44:43:840 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 14:44:43:840 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] GetTimeInSeconds : Time in Second : 1786612483
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 14:44:43:840 ] [ 15440 ] [INFO] Log close time: 2026-08-13 14:44:43:840
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] Log open time: 2026-08-13 16:14:43:310
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] **************************************************************************************
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] **************************************************************************************
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] **************************************************************************************
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] **************************************************************************************
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] **************************************************************************************
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] **************************************************************************************
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2140 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 16:14:43:310 ] [ 6748 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 16:14:43:310 ] [ 6748 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] ************************************************************************************* 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] ************************************************************************************** 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:310 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] WriteProcessDetails: Current Process ID 22280
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] deleted meta data version : 0
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] No pending collections.
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 16:14:43:326 ] [ 22156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] **************************************************** 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO]  Source File Extn        :
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] Recusive                 :1
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] Readonly Files           :1
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] Hidden Files             :1
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] System files             :1
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] Hidden Files             :1
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] Continue on error        :0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] File Time Type           :0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ActionExtn               :8
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] **************************************************** 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] **************************************************************************************
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO] **************************************************************************************
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 16:14:43:341 ] [ 22156 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 16:14:43:357 ] [ 22156 ] [ERROR] JSON The file [ 2026-08-13 16:14:43:357 ] [ 22156 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 16:14:43:357 ] [ 22156 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 16:14:43:372 ] [ 22156 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [INFO] GetTimeInSeconds : Time in Second : 1786617883
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [INFO] GetTimeInSeconds : Time in Second : 1786617883
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 16:14:43:372 ] [ 22156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 16:14:43:372 ] [ 22156 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 16:14:43:451 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 16:14:43:451 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 16:14:43:451 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 16:14:43:451 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 16:14:43:451 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 16:14:43:451 ] [ 22156 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] GetTimeInSeconds : Time in Second : 1786617883
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 16:14:43:466 ] [ 22156 ] [INFO] Log close time: 2026-08-13 16:14:43:466
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Log open time: 2026-08-13 17:44:41:739
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] **************************************************************************************
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] **************************************************************************************
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] **************************************************************************************
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] **************************************************************************************
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] **************************************************************************************
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] **************************************************************************************
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2140 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 17:44:41:739 ] [ 20732 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 17:44:41:739 ] [ 20732 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ************************************************************************************* 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ************************************************************************************** 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] WriteProcessDetails: Current Process ID 10188
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] deleted meta data version : 0
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] No pending collections.
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] **************************************************** 
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO]  Source File Extn        :
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Recusive                 :1
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Readonly Files           :1
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Hidden Files             :1
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] System files             :1
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Hidden Files             :1
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] Continue on error        :0
[ 2026-08-13 17:44:41:739 ] [ 14132 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] File Time Type           :0
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] ActionExtn               :8
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] **************************************************** 
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] **************************************************************************************
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO] **************************************************************************************
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 17:44:41:754 ] [ 14132 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 17:44:41:771 ] [ 14132 ] [ERROR] JSON The file [ 2026-08-13 17:44:41:771 ] [ 14132 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [ERROR] JSON The file [ 2026-08-13 17:44:41:771 ] [ 14132 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L��2��n��n�\usb_policy_history.json
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 17:44:41:771 ] [ 14132 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 17:44:41:786 ] [ 14132 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [INFO] GetTimeInSeconds : Time in Second : 1786623281
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [INFO] GetTimeInSeconds : Time in Second : 1786623281
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 17:44:41:786 ] [ 14132 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 17:44:41:786 ] [ 14132 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 17:44:41:817 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 17:44:41:817 ] [ 14132 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 17:44:41:817 ] [ 14132 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 17:44:41:817 ] [ 14132 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 17:44:41:817 ] [ 14132 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 17:44:41:817 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 17:44:41:817 ] [ 14132 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 17:44:41:833 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 17:44:41:833 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 17:44:41:833 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 17:44:41:833 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] GetTimeInSeconds : Time in Second : 1786623281
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 17:44:41:833 ] [ 14132 ] [INFO] Log close time: 2026-08-13 17:44:41:833
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] Log open time: 2026-08-13 19:13:42:756
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2088 
[ 2026-08-13 19:13:42:756 ] [ 10188 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 19:13:42:772 ] [ 18532 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 19:13:42:772 ] [ 18532 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] ************************************************************************************* 
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] ************************************************************************************** 
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:787 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] WriteProcessDetails: Current Process ID 21244
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] deleted meta data version : 0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] No pending collections.
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] **************************************************** 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO]  Source File Extn        :
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Recusive                 :1
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Readonly Files           :1
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Hidden Files             :1
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] System files             :1
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Hidden Files             :1
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Continue on error        :0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] File Time Type           :0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ActionExtn               :8
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] **************************************************** 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO] **************************************************************************************
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 19:13:42:790 ] [ 10188 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 19:13:42:806 ] [ 10188 ] [ERROR] JSON The file [ 2026-08-13 19:13:42:806 ] [ 10188 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [ERROR] JSON The file [ 2026-08-13 19:13:42:806 ] [ 10188 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�LY��2��n��n�\usb_policy_history.json
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 19:13:42:806 ] [ 10188 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 19:13:42:821 ] [ 10188 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] GetTimeInSeconds : Time in Second : 1786628622
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] GetTimeInSeconds : Time in Second : 1786628622
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 19:13:42:821 ] [ 10188 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 19:13:42:852 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 19:13:42:852 ] [ 10188 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 19:13:42:852 ] [ 10188 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 19:13:42:852 ] [ 10188 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 19:13:42:852 ] [ 10188 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 19:13:42:852 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 19:13:42:852 ] [ 10188 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 19:13:42:868 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 19:13:42:868 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 19:13:42:868 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 19:13:42:868 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] GetTimeInSeconds : Time in Second : 1786628622
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 19:13:42:868 ] [ 10188 ] [INFO] Log close time: 2026-08-13 19:13:42:868
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] Log open time: 2026-08-13 20:42:43:662
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1992 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 20:42:43:662 ] [ 15772 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 20:42:43:662 ] [ 15772 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] ************************************************************************************* 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] ************************************************************************************** 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:662 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] WriteProcessDetails: Current Process ID 19896
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] deleted meta data version : 0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] No pending collections.
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] **************************************************** 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO]  Source File Extn        :
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Recusive                 :1
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Readonly Files           :1
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Hidden Files             :1
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] System files             :1
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Hidden Files             :1
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Continue on error        :0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] File Time Type           :0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ActionExtn               :8
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] **************************************************** 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO] **************************************************************************************
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 20:42:43:677 ] [ 11516 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 20:42:43:693 ] [ 11516 ] [ERROR] JSON The file [ 2026-08-13 20:42:43:693 ] [ 11516 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [ERROR] JSON The file [ 2026-08-13 20:42:43:693 ] [ 11516 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Lo���n��n�\usb_policy_history.json
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 20:42:43:693 ] [ 11516 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 20:42:43:708 ] [ 11516 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] GetTimeInSeconds : Time in Second : 1786633963
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] GetTimeInSeconds : Time in Second : 1786633963
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 20:42:43:708 ] [ 11516 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 20:42:43:771 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 20:42:43:771 ] [ 11516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 20:42:43:771 ] [ 11516 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 20:42:43:771 ] [ 11516 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 20:42:43:771 ] [ 11516 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 20:42:43:771 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 20:42:43:771 ] [ 11516 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 20:42:43:787 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 20:42:43:787 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 20:42:43:787 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 20:42:43:787 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] GetTimeInSeconds : Time in Second : 1786633963
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 20:42:43:787 ] [ 11516 ] [INFO] Log close time: 2026-08-13 20:42:43:787
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] Log open time: 2026-08-13 22:12:42:499
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] **************************************************************************************
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] **************************************************************************************
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] **************************************************************************************
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] **************************************************************************************
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] **************************************************************************************
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] **************************************************************************************
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2120 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 22:12:42:499 ] [ 14148 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 22:12:42:499 ] [ 14148 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] ************************************************************************************* 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] ************************************************************************************** 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:499 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] WriteProcessDetails: Current Process ID 16404
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] deleted meta data version : 0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] No pending collections.
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] **************************************************** 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO]  Source File Extn        :
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Recusive                 :1
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Readonly Files           :1
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Hidden Files             :1
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] System files             :1
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Hidden Files             :1
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Continue on error        :0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] File Time Type           :0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ActionExtn               :8
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] **************************************************** 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] **************************************************************************************
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO] **************************************************************************************
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 22:12:42:515 ] [ 15124 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 22:12:42:531 ] [ 15124 ] [ERROR] JSON The file [ 2026-08-13 22:12:42:531 ] [ 15124 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 22:12:42:531 ] [ 15124 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 22:12:42:801 ] [ 15124 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 22:12:42:801 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:42:801 ] [ 15124 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 22:12:42:801 ] [ 15124 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 22:12:42:801 ] [ 15124 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 22:12:42:801 ] [ 15124 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 22:12:42:801 ] [ 15124 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 22:12:42:801 ] [ 15124 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 22:12:43:040 ] [ 15124 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [INFO] GetTimeInSeconds : Time in Second : 1786639363
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [INFO] GetTimeInSeconds : Time in Second : 1786639363
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 22:12:43:040 ] [ 15124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 22:12:43:040 ] [ 15124 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 22:12:43:087 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 22:12:43:087 ] [ 15124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 22:12:43:087 ] [ 15124 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 22:12:43:087 ] [ 15124 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 22:12:43:087 ] [ 15124 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 22:12:43:087 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 22:12:43:087 ] [ 15124 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 22:12:43:103 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 22:12:43:103 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 22:12:43:103 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 22:12:43:103 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] GetTimeInSeconds : Time in Second : 1786639363
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 22:12:43:103 ] [ 15124 ] [INFO] Log close time: 2026-08-13 22:12:43:103
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] Log open time: 2026-08-13 23:41:43:571
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] **************************************************************************************
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] **************************************************************************************
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] **************************************************************************************
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] **************************************************************************************
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] **************************************************************************************
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] **************************************************************************************
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] Going to get token for session id 3 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2180 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-13 23:41:43:571 ] [ 14780 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] ************************************************************************************* 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] ************************************************************************************** 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:571 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:586 ] [ 14780 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] WriteProcessDetails: Current Process ID 21832
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] deleted meta data version : 0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] No pending collections.
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] **************************************************** 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO]  Source File Extn        :
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Recusive                 :1
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Readonly Files           :1
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Hidden Files             :1
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] System files             :1
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Hidden Files             :1
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Continue on error        :0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] CreatedTime Option        :0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] CreatedTime Period        :0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] CreatedTO time Period     :0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ModifiedTime Option      :0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ModifiedTime Period      :0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] AccessedTime Option      :0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] AccessedTime Period      :0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] AccessedTO time Period   :0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] File Time Type           :0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ActionExtn               :8
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] **************************************************** 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] **************************************************************************************
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO] **************************************************************************************
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-13 23:41:43:586 ] [ 21780 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-13 23:41:43:608 ] [ 21780 ] [ERROR] JSON The file [ 2026-08-13 23:41:43:608 ] [ 21780 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 23:41:43:608 ] [ 21780 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-13 23:41:43:624 ] [ 21780 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [INFO] GetTimeInSeconds : Time in Second : 1786644703
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [INFO] GetTimeInSeconds : Time in Second : 1786644703
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 23:41:43:624 ] [ 21780 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-13 23:41:43:624 ] [ 21780 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-13 23:41:43:671 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 23:41:43:671 ] [ 21780 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-13 23:41:43:671 ] [ 21780 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-13 23:41:43:671 ] [ 21780 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-13 23:41:43:671 ] [ 21780 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-13 23:41:43:671 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 23:41:43:671 ] [ 21780 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-13 23:41:43:686 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-13 23:41:43:686 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-13 23:41:43:686 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-13 23:41:43:686 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] Refresh Policy Driver Check
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] Inside isDriverInstalled
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] GetTimeInSeconds : Time in Second : 1786644703
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-13 23:41:43:686 ] [ 21780 ] [INFO] Log close time: 2026-08-13 23:41:43:686
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Log open time: 2026-08-14 01:11:43:301
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1928 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 01:11:43:301 ] [ 7876 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 01:11:43:301 ] [ 7876 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ************************************************************************************* 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ************************************************************************************** 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] WriteProcessDetails: Current Process ID 16644
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] deleted meta data version : 0
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] No pending collections.
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 01:11:43:301 ] [ 18792 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] **************************************************** 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO]  Source File Extn        :
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] Recusive                 :1
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] Readonly Files           :1
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] Hidden Files             :1
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] System files             :1
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] Hidden Files             :1
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] Continue on error        :0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] File Time Type           :0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ActionExtn               :8
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] **************************************************** 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO] **************************************************************************************
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 01:11:43:317 ] [ 18792 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 01:11:43:332 ] [ 18792 ] [ERROR] JSON The file [ 2026-08-14 01:11:43:332 ] [ 18792 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 01:11:43:332 ] [ 18792 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] GetTimeInSeconds : Time in Second : 1786650103
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] GetTimeInSeconds : Time in Second : 1786650103
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 01:11:43:332 ] [ 18792 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 01:11:43:348 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 01:11:43:348 ] [ 18792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 01:11:43:348 ] [ 18792 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 01:11:43:395 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 01:11:43:395 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 01:11:43:395 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 01:11:43:395 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 01:11:43:395 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] GetTimeInSeconds : Time in Second : 1786650103
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 01:11:43:395 ] [ 18792 ] [INFO] Log close time: 2026-08-14 01:11:43:395
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Log open time: 2026-08-14 02:41:40:683
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] **************************************************************************************
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] **************************************************************************************
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] **************************************************************************************
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] **************************************************************************************
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] **************************************************************************************
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] **************************************************************************************
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2016 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 21568 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 21568 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ************************************************************************************* 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ************************************************************************************** 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] WriteProcessDetails: Current Process ID 1372
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] deleted meta data version : 0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] No pending collections.
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] **************************************************** 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO]  Source File Extn        :
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Recusive                 :1
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Readonly Files           :1
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Hidden Files             :1
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] System files             :1
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Hidden Files             :1
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Continue on error        :0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] File Time Type           :0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ActionExtn               :8
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] **************************************************** 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] **************************************************************************************
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO] **************************************************************************************
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 02:41:40:683 ] [ 20908 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 02:41:40:714 ] [ 20908 ] [ERROR] JSON The file [ 2026-08-14 02:41:40:714 ] [ 20908 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 02:41:40:714 ] [ 20908 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] GetTimeInSeconds : Time in Second : 1786655500
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] GetTimeInSeconds : Time in Second : 1786655500
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 02:41:40:714 ] [ 20908 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 02:41:40:761 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 02:41:40:761 ] [ 20908 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 02:41:40:761 ] [ 20908 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 02:41:40:761 ] [ 20908 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 02:41:40:761 ] [ 20908 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 02:41:40:761 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 02:41:40:761 ] [ 20908 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 02:41:40:777 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 02:41:40:777 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 02:41:40:777 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 02:41:40:777 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] GetTimeInSeconds : Time in Second : 1786655500
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 02:41:40:777 ] [ 20908 ] [INFO] Log close time: 2026-08-14 02:41:40:777
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Log open time: 2026-08-14 04:09:49:596
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] **************************************************************************************
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] **************************************************************************************
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] **************************************************************************************
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] **************************************************************************************
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] **************************************************************************************
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] **************************************************************************************
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2292 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 04:09:49:596 ] [ 11104 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 04:09:49:596 ] [ 11104 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ************************************************************************************* 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ************************************************************************************** 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] WriteProcessDetails: Current Process ID 22980
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] deleted meta data version : 0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] No pending collections.
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] **************************************************** 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO]  Source File Extn        :
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Recusive                 :1
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Readonly Files           :1
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Hidden Files             :1
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] System files             :1
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Hidden Files             :1
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] Continue on error        :0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] File Time Type           :0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ActionExtn               :8
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] **************************************************** 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 04:09:49:596 ] [ 22616 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 04:09:49:611 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:611 ] [ 22616 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 04:09:49:611 ] [ 22616 ] [INFO] **************************************************************************************
[ 2026-08-14 04:09:49:611 ] [ 22616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 04:09:49:611 ] [ 22616 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 04:09:49:611 ] [ 22616 ] [INFO] **************************************************************************************
[ 2026-08-14 04:09:49:611 ] [ 22616 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 04:09:49:611 ] [ 22616 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 04:09:49:611 ] [ 22616 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 04:09:49:627 ] [ 22616 ] [ERROR] JSON The file [ 2026-08-14 04:09:49:627 ] [ 22616 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 04:09:49:627 ] [ 22616 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] GetTimeInSeconds : Time in Second : 1786660789
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] GetTimeInSeconds : Time in Second : 1786660789
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 04:09:49:627 ] [ 22616 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 04:09:49:683 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 04:09:49:683 ] [ 22616 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 04:09:49:683 ] [ 22616 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 04:09:49:683 ] [ 22616 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 04:09:49:683 ] [ 22616 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 04:09:49:683 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 04:09:49:683 ] [ 22616 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 04:09:49:698 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 04:09:49:698 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 04:09:49:698 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 04:09:49:698 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] GetTimeInSeconds : Time in Second : 1786660789
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 04:09:49:698 ] [ 22616 ] [INFO] Log close time: 2026-08-14 04:09:49:698
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Log open time: 2026-08-14 05:39:47:562
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] **************************************************************************************
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] **************************************************************************************
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] **************************************************************************************
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] **************************************************************************************
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] **************************************************************************************
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] **************************************************************************************
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2020 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 20812 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 20812 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ************************************************************************************* 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ************************************************************************************** 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] WriteProcessDetails: Current Process ID 5788
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] deleted meta data version : 0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] No pending collections.
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] **************************************************** 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO]  Source File Extn        :
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Recusive                 :1
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Readonly Files           :1
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Hidden Files             :1
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] System files             :1
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Hidden Files             :1
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Continue on error        :0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] File Time Type           :0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ActionExtn               :8
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] **************************************************** 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] **************************************************************************************
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO] **************************************************************************************
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 05:39:47:562 ] [ 8248 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] JSON The file [ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] JSON The file [ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�Lj�A*��n��n�\usb_policy_history.json
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] GetTimeInSeconds : Time in Second : 1786666187
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] GetTimeInSeconds : Time in Second : 1786666187
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 05:39:47:593 ] [ 8248 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 05:39:47:664 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 05:39:47:664 ] [ 8248 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 05:39:47:664 ] [ 8248 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 05:39:47:664 ] [ 8248 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 05:39:47:664 ] [ 8248 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 05:39:47:664 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 05:39:47:664 ] [ 8248 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 05:39:47:680 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 05:39:47:680 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 05:39:47:680 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 05:39:47:680 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] GetTimeInSeconds : Time in Second : 1786666187
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 05:39:47:680 ] [ 8248 ] [INFO] Log close time: 2026-08-14 05:39:47:680
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] Log open time: 2026-08-14 08:03:48:141
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] **************************************************************************************
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] **************************************************************************************
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] **************************************************************************************
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] **************************************************************************************
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] **************************************************************************************
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] **************************************************************************************
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 3028 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 08:03:48:141 ] [ 22700 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 08:03:48:141 ] [ 22700 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] ************************************************************************************* 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] ************************************************************************************** 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:141 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] WriteProcessDetails: Current Process ID 11416
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] deleted meta data version : 0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] No pending collections.
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] **************************************************** 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO]  Source File Extn        :
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Recusive                 :1
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Readonly Files           :1
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Hidden Files             :1
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] System files             :1
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Hidden Files             :1
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Continue on error        :0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] File Time Type           :0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ActionExtn               :8
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] **************************************************** 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] **************************************************************************************
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO] **************************************************************************************
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 08:03:48:172 ] [ 4232 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 08:03:48:203 ] [ 4232 ] [ERROR] JSON The file [ 2026-08-14 08:03:48:203 ] [ 4232 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 08:03:48:203 ] [ 4232 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 08:03:48:492 ] [ 4232 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 08:03:48:492 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:492 ] [ 4232 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 08:03:48:492 ] [ 4232 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 08:03:48:492 ] [ 4232 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 08:03:48:492 ] [ 4232 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 08:03:48:492 ] [ 4232 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 08:03:48:492 ] [ 4232 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 08:03:48:767 ] [ 4232 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [INFO] GetTimeInSeconds : Time in Second : 1786674828
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [INFO] GetTimeInSeconds : Time in Second : 1786674828
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 08:03:48:767 ] [ 4232 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 08:03:48:767 ] [ 4232 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 08:03:48:814 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 08:03:48:814 ] [ 4232 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 08:03:48:814 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 08:03:48:814 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 08:03:48:814 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 08:03:48:814 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 08:03:48:814 ] [ 4232 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] GetTimeInSeconds : Time in Second : 1786674828
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 08:03:48:829 ] [ 4232 ] [INFO] Log close time: 2026-08-14 08:03:48:829
[ 2026-08-14 09:25:20:969 ] [ 18536 ] [INFO] Log open time: 2026-08-14 09:25:20:969
[ 2026-08-14 09:25:20:969 ] [ 18536 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 09:25:20:969 ] [ 18536 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 09:25:20:969 ] [ 18536 ] [INFO] **************************************************************************************
[ 2026-08-14 09:25:20:969 ] [ 18536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 09:25:20:969 ] [ 18536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 09:25:20:969 ] [ 18536 ] [INFO] **************************************************************************************
[ 2026-08-14 09:25:20:969 ] [ 18536 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 09:25:20:969 ] [ 18536 ] [INFO] **************************************************************************************
[ 2026-08-14 09:25:20:969 ] [ 18536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] **************************************************************************************
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] **************************************************************************************
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] **************************************************************************************
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1956 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 09:25:20:985 ] [ 23300 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 09:25:20:985 ] [ 23300 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] ************************************************************************************* 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] ************************************************************************************** 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:20:985 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] WriteProcessDetails: Current Process ID 13064
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] deleted meta data version : 0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] No pending collections.
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] **************************************************** 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO]  Source File Extn        :
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Recusive                 :1
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Readonly Files           :1
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Hidden Files             :1
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] System files             :1
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Hidden Files             :1
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Continue on error        :0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] File Time Type           :0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ActionExtn               :8
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] **************************************************** 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] **************************************************************************************
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO] **************************************************************************************
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 09:25:21:000 ] [ 18536 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 09:25:21:032 ] [ 18536 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 09:25:21:032 ] [ 18536 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 09:25:21:032 ] [ 18536 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 09:25:21:032 ] [ 18536 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 09:25:21:032 ] [ 18536 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 09:25:21:032 ] [ 18536 ] [ERROR] JSON The file [ 2026-08-14 09:25:21:032 ] [ 18536 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 09:25:21:047 ] [ 18536 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 09:25:21:047 ] [ 18536 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 09:25:21:047 ] [ 18536 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 09:25:21:047 ] [ 18536 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 09:25:21:047 ] [ 18536 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 09:25:21:047 ] [ 18536 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 09:25:21:047 ] [ 18536 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 09:25:21:047 ] [ 18536 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 09:25:21:047 ] [ 18536 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 09:25:21:047 ] [ 18536 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 09:25:21:047 ] [ 18536 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 09:25:21:313 ] [ 18536 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 09:25:21:313 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:21:313 ] [ 18536 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 09:25:21:313 ] [ 18536 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 09:25:21:313 ] [ 18536 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 09:25:21:313 ] [ 18536 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 09:25:21:313 ] [ 18536 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 09:25:21:313 ] [ 18536 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 09:25:21:650 ] [ 18536 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 09:25:21:650 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:21:650 ] [ 18536 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 09:25:21:650 ] [ 18536 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 09:25:21:650 ] [ 18536 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 09:25:21:650 ] [ 18536 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 09:25:21:650 ] [ 18536 ] [INFO] GetTimeInSeconds : Time in Second : 1786679721
[ 2026-08-14 09:25:21:650 ] [ 18536 ] [INFO] Sending METracking Data since time crossed 1 day(s)
[ 2026-08-14 09:25:21:748 ] [ 18536 ] [INFO] Need to Post METrack Data to server : 1
[ 2026-08-14 09:25:21:748 ] [ 18536 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 09:25:21:748 ] [ 18536 ] [INFO] executeFileEx : Executing Application Source : bin\secaddoncrashanalyser.exe 
[ 2026-08-14 09:25:21:748 ] [ 18536 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 09:25:21:810 ] [ 18536 ] [INFO] execute : Process successfully created for application bin\secaddoncrashanalyser.exe 
[ 2026-08-14 09:25:22:049 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:22:049 ] [ 18536 ] [INFO] executeFileEx : Exit code for the application : 0 
[ 2026-08-14 09:25:22:049 ] [ 18536 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\secaddoncrashanalyser.exe 
[ 2026-08-14 09:25:22:049 ] [ 18536 ] [INFO] @@@ Inside CDCJson::StringToJson
[ 2026-08-14 09:25:22:049 ] [ 18536 ] [INFO] @@@ End of CDCJson::StringToJson
[ 2026-08-14 09:25:22:049 ] [ 18536 ] [INFO] 
MAC Address -> 00:50:56:97:DA:C6[ 2026-08-14 09:25:22:049 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:25:22:049 ] [ 18536 ] [ERROR] 
Checking Agent machine is in Cloud[ 2026-08-14 09:25:22:049 ] [ 18536 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-14 09:25:43:079 ] [ 18536 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-14 09:25:43:079 ] [ 18536 ] [INFO] 
GetVMCloudData: Inside GetVMCloudData function...
[ 2026-08-14 09:26:04:094 ] [ 18536 ] [ERROR] ERROR!! - Failed in WinHttpSendRequest
[ 2026-08-14 09:26:04:094 ] [ 18536 ] [INFO] 
Agent machine returns Azure - 0 and AWS - 0

[ 2026-08-14 09:26:04:094 ] [ 18536 ] [INFO] 
Agent machine is not in Azure or AWS Cloud[ 2026-08-14 09:26:04:094 ] [ 18536 ] [INFO] Checking for drivercrashcount value as 0
[ 2026-08-14 09:26:04:094 ] [ 18536 ] [INFO] SendAgentMETrackingData : The required data to send to the server is given by 
 {
   "AGENT_VERSION" : 115402,
   "Agent_Cloud_Type" : "Unidentified",
   "ApplicationControlCrash" : 0,
   "BitLockerCrash" : 0,
   "DRIVER_CRASH_DUMP_COUNT" : "0",
   "DRIVER_INSTALLATION_FAILURE_COUNT" : "0",
   "DeviceControlCrash" : 0,
   "EndpointDLPCrash" : 0,
   "MEAgentCrash_meaap" : 0,
   "ONBOARD_MAC" : "00:50:56:97:DA:C6",
   "OS_NAME" : "Win2K19(x64)",
   "QFIX_FAILURE_COUNT" : "0",
   "RESOURCE_ID" : "139910",
   "SECURE_COMM_FAILURE_COUNT" : "1",
   "TS_USAGE_COUNT" : "266"
}
 
[ 2026-08-14 09:26:04:094 ] [ 18536 ] [INFO] Compression not done...Flags : compressionData=(gv_compressionEnabled=1 && compressionRequired=0 && compResult=0)
[ 2026-08-14 09:26:04:094 ] [ 18536 ] [INFO] Compression and Checksum headers = (Compression Enabled 1 && CompressionRequired 0 && compResult 0)= 0
[ 2026-08-14 09:26:04:110 ] [ 18536 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /statusUpdate?computerName=WIN-CARKG80MF9A&domainName=WORKGROUP&customerId=1&actionToCall=7&resourceId=139910 
[ 2026-08-14 09:26:04:110 ] [ 18536 ] [INFO] AgentSendRequest: EnablePocoCommunication is [0] 
[ 2026-08-14 09:26:04:110 ] [ 18536 ] [INFO] InternetSendRequestEx : DesktopCentral Server & Port -> 10.0.77.206 : 8383 
[ 2026-08-14 09:26:04:110 ] [ 18536 ] [INFO] Not Sending Compression header to Server...(compressedData=0)
[ 2026-08-14 09:26:04:110 ] [ 18536 ] [INFO] Inside SetAuthentication 
[ 2026-08-14 09:26:04:125 ] [ 18536 ] [INFO] SetAuthentication: Authenticated successfully 
[ 2026-08-14 09:26:04:125 ] [ 18536 ] [INFO] End of SetAuthentication 
[ 2026-08-14 09:26:04:125 ] [ 18536 ] [INFO] GetSecFlags: Ignoring Certificate check flags added for communication 
[ 2026-08-14 09:26:04:157 ] [ 18536 ] [INFO] SetClientCertificateEx: Client Certificate set successfully 
[ 2026-08-14 09:26:04:157 ] [ 18536 ] [INFO] InternetSendRequestEx: Client Certificate set successfullly 
[ 2026-08-14 09:26:33:280 ] [ 18536 ] [INFO] writeValue : Valuename or Valuedata is Empty 
[ 2026-08-14 09:26:33:280 ] [ 18536 ] [INFO] InternetSendRequestEx : Successfully posted the data to the server 10.0.77.206 
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] DeletePrivateKeys: Deleted using 5db017180996472628ac4488f2452b9f095e4c9c3a6f77bbba5b742fa161514df19b5967e5560227051dcd08fc00a937 KeyContainer from Microsoft Software Key Storage Provider
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] Successfully updated dcdatatransferup.log
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] GetTimeInSeconds : Time in Second : 1786679793
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] Last ME Data Posted time [ 1786679793 ] has been updated
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] Unable to Delete sub key [ GzipDecompressionDetails\] in Registry with error code 2
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] Unable to Delete sub key [ LogSwitchingDetails] in Registry with error code 2
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] Unable to Delete sub key [ ResumeDownloadDetails\] in Registry with error code 2
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] Unable to Delete sub key [ 5MBDataPostDetails] in Registry with error code 2
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] Unable to Delete sub key [ DumpDetails] in Registry with error code 2
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] Unable to Delete Value [ FA_LARGE_FILE_COUNT] in Registry with error code 2
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] Unable to Delete Value [ FA_ARCHIVE_COUNT] in Registry with error code 2
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] Unable to Delete Value [ ApplicationControlLargeData] in Registry with error code 2
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] Registry related to ME data has been reset successfully.
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent\ServerInfo NOT FOUND ERROR : 2 #
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] # REGISTRY KEY : Software\AdventNet\DesktopCentral\DCAgent NOT FOUND ERROR : 2 #
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] Last Posted Time has been updated and Registry hive has been resetted.
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] Agent METracking Data send to server successfully.
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 09:26:33:296 ] [ 18536 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 09:26:33:311 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 09:26:33:311 ] [ 18536 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 09:26:33:311 ] [ 18536 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 09:26:33:311 ] [ 18536 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 09:26:33:311 ] [ 18536 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 09:26:33:311 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 09:26:33:311 ] [ 18536 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 09:26:33:327 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 09:26:33:327 ] [ 18536 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 09:26:33:327 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 09:26:33:327 ] [ 18536 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 09:26:33:327 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 09:26:33:327 ] [ 18536 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 09:26:33:327 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 09:26:33:327 ] [ 18536 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 09:26:33:327 ] [ 18536 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 09:26:33:327 ] [ 18536 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 09:26:33:327 ] [ 18536 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 09:26:33:327 ] [ 18536 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 09:26:33:327 ] [ 18536 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] GetTimeInSeconds : Time in Second : 1786679793
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 09:26:33:332 ] [ 18536 ] [INFO] Log close time: 2026-08-14 09:26:33:332
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] Log open time: 2026-08-14 10:10:08:926
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] **************************************************************************************
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] **************************************************************************************
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] **************************************************************************************
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] **************************************************************************************
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] **************************************************************************************
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] **************************************************************************************
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 10:10:08:926 ] [ 7716 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 824 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 10:10:08:931 ] [ 12280 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 10:10:08:931 ] [ 12280 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ************************************************************************************* 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ************************************************************************************** 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] WriteProcessDetails: Current Process ID 22720
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] deleted meta data version : 0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] No pending collections.
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] **************************************************** 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO]  Source File Extn        :
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Recusive                 :1
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Readonly Files           :1
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Hidden Files             :1
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] System files             :1
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Hidden Files             :1
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Continue on error        :0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] File Time Type           :0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ActionExtn               :8
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] **************************************************** 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] **************************************************************************************
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO] **************************************************************************************
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 10:10:08:931 ] [ 7716 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 10:10:08:948 ] [ 7716 ] [ERROR] JSON The file [ 2026-08-14 10:10:08:948 ] [ 7716 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 10:10:08:948 ] [ 7716 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 10:10:08:963 ] [ 7716 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] GetTimeInSeconds : Time in Second : 1786682408
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] GetTimeInSeconds : Time in Second : 1786682408
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 10:10:08:963 ] [ 7716 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 10:10:09:026 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 10:10:09:026 ] [ 7716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 10:10:09:026 ] [ 7716 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 10:10:09:026 ] [ 7716 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 10:10:09:026 ] [ 7716 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 10:10:09:026 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 10:10:09:026 ] [ 7716 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 10:10:09:042 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 10:10:09:042 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 10:10:09:042 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 10:10:09:042 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] GetTimeInSeconds : Time in Second : 1786682409
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 10:10:09:042 ] [ 7716 ] [INFO] Log close time: 2026-08-14 10:10:09:042
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] Log open time: 2026-08-14 11:38:47:118
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] **************************************************************************************
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] **************************************************************************************
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] **************************************************************************************
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] **************************************************************************************
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] **************************************************************************************
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] **************************************************************************************
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 816 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 11:38:47:118 ] [ 10408 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 11:38:47:118 ] [ 10408 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] ************************************************************************************* 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] ************************************************************************************** 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:118 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] WriteProcessDetails: Current Process ID 23340
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] deleted meta data version : 0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] No pending collections.
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] **************************************************** 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO]  Source File Extn        :
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Recusive                 :1
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Readonly Files           :1
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Hidden Files             :1
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] System files             :1
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Hidden Files             :1
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Continue on error        :0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] File Time Type           :0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ActionExtn               :8
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] **************************************************** 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] **************************************************************************************
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO] **************************************************************************************
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 11:38:47:133 ] [ 23120 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 11:38:47:149 ] [ 23120 ] [ERROR] JSON The file [ 2026-08-14 11:38:47:149 ] [ 23120 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 11:38:47:149 ] [ 23120 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 11:38:47:164 ] [ 23120 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] GetTimeInSeconds : Time in Second : 1786687727
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] GetTimeInSeconds : Time in Second : 1786687727
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 11:38:47:164 ] [ 23120 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 11:38:47:227 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 11:38:47:227 ] [ 23120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 11:38:47:227 ] [ 23120 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 11:38:47:227 ] [ 23120 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 11:38:47:227 ] [ 23120 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 11:38:47:227 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 11:38:47:227 ] [ 23120 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 11:38:47:243 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 11:38:47:243 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 11:38:47:243 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 11:38:47:243 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] GetTimeInSeconds : Time in Second : 1786687727
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 11:38:47:243 ] [ 23120 ] [INFO] Log close time: 2026-08-14 11:38:47:243
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] Log open time: 2026-08-14 14:07:59:987
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] **************************************************************************************
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] **************************************************************************************
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] **************************************************************************************
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] **************************************************************************************
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] **************************************************************************************
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] **************************************************************************************
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2200 
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 14:07:59:987 ] [ 22040 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 14:07:59:987 ] [ 17864 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 14:07:59:987 ] [ 22040 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 14:08:00:003 ] [ 17864 ] [INFO] ************************************************************************************* 
[ 2026-08-14 14:08:00:003 ] [ 17864 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 14:08:00:003 ] [ 17864 ] [INFO] ************************************************************************************** 
[ 2026-08-14 14:08:00:003 ] [ 17864 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 14:08:00:003 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:003 ] [ 17864 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 14:08:00:003 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:003 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:003 ] [ 17864 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 14:08:00:003 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:003 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] WriteProcessDetails: Current Process ID 22596
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] deleted meta data version : 0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] No pending collections.
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] **************************************************** 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO]  Source File Extn        :
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Recusive                 :1
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Readonly Files           :1
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Hidden Files             :1
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] System files             :1
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Hidden Files             :1
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Continue on error        :0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] File Time Type           :0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ActionExtn               :8
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] **************************************************** 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] **************************************************************************************
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO] **************************************************************************************
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 14:08:00:018 ] [ 17864 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 14:08:00:065 ] [ 17864 ] [ERROR] JSON The file [ 2026-08-14 14:08:00:065 ] [ 17864 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [ERROR] JSON The file [ 2026-08-14 14:08:00:065 ] [ 17864 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L���6��n��n�\usb_policy_history.json
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 14:08:00:065 ] [ 17864 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 14:08:00:362 ] [ 17864 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 14:08:00:362 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:362 ] [ 17864 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 14:08:00:362 ] [ 17864 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 14:08:00:362 ] [ 17864 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 14:08:00:362 ] [ 17864 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 14:08:00:362 ] [ 17864 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 14:08:00:362 ] [ 17864 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 14:08:00:625 ] [ 17864 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [INFO] GetTimeInSeconds : Time in Second : 1786696680
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [INFO] GetTimeInSeconds : Time in Second : 1786696680
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:08:00:625 ] [ 17864 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 14:08:00:625 ] [ 17864 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 14:08:00:672 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:08:00:672 ] [ 17864 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 14:08:00:672 ] [ 17864 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 14:08:00:672 ] [ 17864 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 14:08:00:672 ] [ 17864 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 14:08:00:672 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:08:00:672 ] [ 17864 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 14:08:00:704 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 14:08:00:704 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 14:08:00:704 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 14:08:00:704 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] GetTimeInSeconds : Time in Second : 1786696680
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 14:08:00:704 ] [ 17864 ] [INFO] Log close time: 2026-08-14 14:08:00:704
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Log open time: 2026-08-14 14:38:58:293
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] **************************************************************************************
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] **************************************************************************************
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] **************************************************************************************
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] **************************************************************************************
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] **************************************************************************************
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] **************************************************************************************
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2180 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ************************************************************************************* 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ************************************************************************************** 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:293 ] [ 5448 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 14:38:58:293 ] [ 5448 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] WriteProcessDetails: Current Process ID 21280
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] deleted meta data version : 0
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] No pending collections.
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 14:38:58:293 ] [ 9996 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] **************************************************** 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO]  Source File Extn        :
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] Recusive                 :1
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] Readonly Files           :1
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] Hidden Files             :1
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] System files             :1
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] Hidden Files             :1
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] Continue on error        :0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] File Time Type           :0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ActionExtn               :8
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] **************************************************** 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] **************************************************************************************
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO] **************************************************************************************
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 14:38:58:309 ] [ 9996 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 14:38:58:325 ] [ 9996 ] [ERROR] JSON The file [ 2026-08-14 14:38:58:325 ] [ 9996 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [ERROR] JSON The file [ 2026-08-14 14:38:58:325 ] [ 9996 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�3����n��n�\usb_policy_history.json
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 14:38:58:325 ] [ 9996 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 14:38:58:340 ] [ 9996 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [INFO] GetTimeInSeconds : Time in Second : 1786698538
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [INFO] GetTimeInSeconds : Time in Second : 1786698538
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:38:58:340 ] [ 9996 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 14:38:58:340 ] [ 9996 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 14:38:58:394 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:38:58:394 ] [ 9996 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 14:38:58:394 ] [ 9996 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 14:38:58:394 ] [ 9996 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 14:38:58:394 ] [ 9996 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 14:38:58:394 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:38:58:394 ] [ 9996 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 14:38:58:410 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:38:58:410 ] [ 9996 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 14:38:58:410 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:38:58:410 ] [ 9996 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 14:38:58:410 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:38:58:410 ] [ 9996 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 14:38:58:410 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 14:38:58:410 ] [ 9996 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 14:38:58:410 ] [ 9996 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 14:38:58:410 ] [ 9996 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 14:38:58:410 ] [ 9996 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 14:38:58:410 ] [ 9996 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 14:38:58:410 ] [ 9996 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] GetTimeInSeconds : Time in Second : 1786698538
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 14:38:58:425 ] [ 9996 ] [INFO] Log close time: 2026-08-14 14:38:58:425
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] Log open time: 2026-08-14 16:08:43:096
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] **************************************************************************************
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] **************************************************************************************
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] **************************************************************************************
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] **************************************************************************************
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] **************************************************************************************
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] **************************************************************************************
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 16:08:43:096 ] [ 18440 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2124 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 16:08:43:112 ] [ 3128 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 16:08:43:112 ] [ 3128 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ************************************************************************************* 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ************************************************************************************** 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] WriteProcessDetails: Current Process ID 22616
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] deleted meta data version : 0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] No pending collections.
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] **************************************************** 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO]  Source File Extn        :
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Recusive                 :1
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Readonly Files           :1
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Hidden Files             :1
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] System files             :1
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Hidden Files             :1
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Continue on error        :0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] File Time Type           :0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ActionExtn               :8
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] **************************************************** 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] **************************************************************************************
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO] **************************************************************************************
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 16:08:43:112 ] [ 18440 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 16:08:43:127 ] [ 18440 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 16:08:43:127 ] [ 18440 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 16:08:43:127 ] [ 18440 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 16:08:43:127 ] [ 18440 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 16:08:43:127 ] [ 18440 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 16:08:43:127 ] [ 18440 ] [ERROR] JSON The file [ 2026-08-14 16:08:43:127 ] [ 18440 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [ERROR] JSON The file [ 2026-08-14 16:08:43:143 ] [ 18440 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�(1��n��n�\usb_policy_history.json
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 16:08:43:143 ] [ 18440 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] GetTimeInSeconds : Time in Second : 1786703923
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] GetTimeInSeconds : Time in Second : 1786703923
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 16:08:43:143 ] [ 18440 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 16:08:43:221 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 16:08:43:221 ] [ 18440 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 16:08:43:221 ] [ 18440 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 16:08:43:221 ] [ 18440 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 16:08:43:221 ] [ 18440 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 16:08:43:221 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 16:08:43:221 ] [ 18440 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 16:08:43:237 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 16:08:43:237 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 16:08:43:237 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 16:08:43:237 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] GetTimeInSeconds : Time in Second : 1786703923
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 16:08:43:237 ] [ 18440 ] [INFO] Log close time: 2026-08-14 16:08:43:237
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] Log open time: 2026-08-14 17:38:41:878
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] **************************************************************************************
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] **************************************************************************************
[ 2026-08-14 17:38:41:878 ] [ 732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] **************************************************************************************
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] **************************************************************************************
[ 2026-08-14 17:38:41:878 ] [ 732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] **************************************************************************************
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] **************************************************************************************
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 1960 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 17:38:41:878 ] [ 1096 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 17:38:41:878 ] [ 1096 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] ************************************************************************************* 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] ************************************************************************************** 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:878 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] WriteProcessDetails: Current Process ID 5408
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] deleted meta data version : 0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] No pending collections.
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] **************************************************** 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO]  Source File Extn        :
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Recusive                 :1
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Readonly Files           :1
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Hidden Files             :1
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] System files             :1
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Hidden Files             :1
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Continue on error        :0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] File Time Type           :0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ActionExtn               :8
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] **************************************************** 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] **************************************************************************************
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO] **************************************************************************************
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 17:38:41:893 ] [ 732 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 17:38:41:893 ] [ 732 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 17:38:41:909 ] [ 732 ] [ERROR] JSON The file [ 2026-08-14 17:38:41:909 ] [ 732 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 17:38:41:909 ] [ 732 ] [ERROR] JSON The file [ 2026-08-14 17:38:41:909 ] [ 732 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L�v�5��n��n�\usb_policy_history.json
[ 2026-08-14 17:38:41:909 ] [ 732 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 17:38:41:909 ] [ 732 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 17:38:41:925 ] [ 732 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 17:38:41:925 ] [ 732 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] GetTimeInSeconds : Time in Second : 1786709321
[ 2026-08-14 17:38:41:925 ] [ 732 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] GetTimeInSeconds : Time in Second : 1786709321
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 17:38:41:925 ] [ 732 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 17:38:42:004 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 17:38:42:004 ] [ 732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 17:38:42:004 ] [ 732 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 17:38:42:004 ] [ 732 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 17:38:42:004 ] [ 732 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 17:38:42:004 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 17:38:42:004 ] [ 732 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 17:38:42:020 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 17:38:42:020 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 17:38:42:020 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 17:38:42:020 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 17:38:42:020 ] [ 732 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 17:38:42:020 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 17:38:42:020 ] [ 732 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] GetTimeInSeconds : Time in Second : 1786709322
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 17:38:42:020 ] [ 732 ] [INFO] Log close time: 2026-08-14 17:38:42:020
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] Log open time: 2026-08-14 19:07:41:733
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] **************************************************************************************
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] **************************************************************************************
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] **************************************************************************************
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] **************************************************************************************
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] **************************************************************************************
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] **************************************************************************************
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2204 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 19:07:41:733 ] [ 9792 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 19:07:41:733 ] [ 9792 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] ************************************************************************************* 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] ************************************************************************************** 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:733 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] WriteProcessDetails: Current Process ID 23240
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] deleted meta data version : 0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] No pending collections.
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] **************************************************** 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO]  Source File Extn        :
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Recusive                 :1
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Readonly Files           :1
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Hidden Files             :1
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] System files             :1
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Hidden Files             :1
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Continue on error        :0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] File Time Type           :0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ActionExtn               :8
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] **************************************************** 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] **************************************************************************************
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO] **************************************************************************************
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 19:07:41:748 ] [ 9496 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 19:07:41:764 ] [ 9496 ] [ERROR] JSON The file [ 2026-08-14 19:07:41:764 ] [ 9496 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [ERROR] JSON The file [ 2026-08-14 19:07:41:764 ] [ 9496 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\user\�L�L4�1��n��n�\usb_policy_history.json
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 19:07:41:764 ] [ 9496 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 19:07:41:780 ] [ 9496 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] GetTimeInSeconds : Time in Second : 1786714661
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] GetTimeInSeconds : Time in Second : 1786714661
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 19:07:41:780 ] [ 9496 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 19:07:41:840 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 19:07:41:840 ] [ 9496 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 19:07:41:840 ] [ 9496 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 19:07:41:840 ] [ 9496 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 19:07:41:840 ] [ 9496 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 19:07:41:840 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 19:07:41:840 ] [ 9496 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 19:07:41:856 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 19:07:41:856 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 19:07:41:856 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 19:07:41:856 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] GetTimeInSeconds : Time in Second : 1786714661
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 19:07:41:856 ] [ 9496 ] [INFO] Log close time: 2026-08-14 19:07:41:856
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Log open time: 2026-08-14 20:37:40:815
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] **************************************************************************************
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] **************************************************************************************
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] **************************************************************************************
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] **************************************************************************************
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] **************************************************************************************
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] **************************************************************************************
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 2272 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 20:37:40:815 ] [ 22524 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 20:37:40:815 ] [ 22524 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ************************************************************************************* 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ************************************************************************************** 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] WriteProcessDetails: Current Process ID 21768
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] deleted meta data version : 0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] No pending collections.
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] **************************************************** 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO]  Source File Extn        :
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Recusive                 :1
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Readonly Files           :1
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Hidden Files             :1
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] System files             :1
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Hidden Files             :1
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] Continue on error        :0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] File Time Type           :0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ActionExtn               :8
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] **************************************************** 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 20:37:40:815 ] [ 18652 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 20:37:40:830 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:830 ] [ 18652 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 20:37:40:830 ] [ 18652 ] [INFO] **************************************************************************************
[ 2026-08-14 20:37:40:830 ] [ 18652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 20:37:40:830 ] [ 18652 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 20:37:40:830 ] [ 18652 ] [INFO] **************************************************************************************
[ 2026-08-14 20:37:40:830 ] [ 18652 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 20:37:40:830 ] [ 18652 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 20:37:40:830 ] [ 18652 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 20:37:40:846 ] [ 18652 ] [ERROR] JSON The file [ 2026-08-14 20:37:40:846 ] [ 18652 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 20:37:40:846 ] [ 18652 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] GetTimeInSeconds : Time in Second : 1786720060
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] GetTimeInSeconds : Time in Second : 1786720060
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 20:37:40:846 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 20:37:40:862 ] [ 18652 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 20:37:40:862 ] [ 18652 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 20:37:40:909 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 20:37:40:909 ] [ 18652 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 20:37:40:909 ] [ 18652 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 20:37:40:909 ] [ 18652 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 20:37:40:909 ] [ 18652 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 20:37:40:909 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 20:37:40:909 ] [ 18652 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 20:37:40:924 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 20:37:40:924 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 20:37:40:924 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 20:37:40:924 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] GetTimeInSeconds : Time in Second : 1786720060
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 20:37:40:924 ] [ 18652 ] [INFO] Log close time: 2026-08-14 20:37:40:924
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] Log open time: 2026-08-14 22:06:44:804
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO]  @@@@@@ Inside GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetActiveSessionId : WTSGetActiveConsoleSessionId = 1
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 0 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 1 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 3 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by Tech-Rdisl 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO]  @@@@@@@@ Inside GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] Going to get token for session id 3 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetUserTokenFromWtsQueryToken : current token is given by 812 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO]  @@@@@@@@ End of GetUserToken Method @@@@@@@@@ 
[ 2026-08-14 22:06:44:804 ] [ 22116 ] [INFO] @@@@@@@ Inside ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 22:06:44:804 ] [ 22116 ] [INFO] @@@@@@ End Of ExecuteScriptThread Method @@@@@@@@ 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetUsernameFromToken : -> T 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] ************************************************************************************* 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetLoggedOnUserDetails : Logged on User Name			 -> Tech-Rdisl 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] ************************************************************************************** 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetLoggedOnUserDetails : As the user is logged into the workgroup , so the workgroup name is considered as user domain 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainController value is NULL.. Hence writting computer name as logon server! 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] WriteUserLogonDetailsIntoRegistry: gv_userDomainName WORKGROUP 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] @@@@@@@@@@@@@@@ Inside ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] ProcessMutex : Error in reading Processdetails or values not found.Considering Lock Not found
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] ProcessMutex : Updating the current process details in registry 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] @@@@@@@@@@@@@@@@ End Of ProcessMutex @@@@@@@@@@@@@@@@@@
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] Inside ProcessIpChangePolicy method 
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration : No dcconfig.exe running for User configuration.Hence proceeding to apply User configuration
[ 2026-08-14 22:06:44:804 ] [ 20900 ] [INFO] WriteProcessDetails: Current Process ID 22668
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] WriteProcessDetails : Hive Locked Succesfully
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] ClearProcessMutex: Invalid Process mutex 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration : User Hive Locked Succesfully
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are started 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] DeleteCGJSONfiles : To delete Custom Group JSON files..!
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] deleted meta data version : 0
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] DeleteCGJSONfiles : Deleted-cg.xml is not available
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] ReadRegSZ: Error while opening registry key Software\AdventNet\DesktopCentral\DCAgent\CollectionHistory\PendingCollections ,and the error is  2 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] No pending collections.
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing New / Modified configuration..
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration : Configuration Process are completed 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration :No ssp requests pending.Hence Skipping 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : Going to download XMLs for processing Apply always configuration..
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user.xml) available to proceed further !!! 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-rw.xml) available to proceed further !!! 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa.xml) available to proceed further !!! 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [ERROR] ProcessConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-aa-rw.xml) available to proceed further !!! 
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( UserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : WORKGROUP NameSpace Client MetaData version ( AlwaysUserRWLastMetaDataTime )has not available. Hence stopping the process of Applying Configuration.
[ 2026-08-14 22:06:44:820 ] [ 20900 ] [INFO] ProcessConfigMetaData : DS meta-data not modified.Hence stopping the process of Applying Configuration. 
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData : OU / Group Migration detection disabled in this policy 
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [ERROR] GetSubKeyNumber: Error while opening registry handle, might be a new entry 2 ! 
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: SoftwareChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Software not changed...
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: OSChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  OS Name not changed...
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: ServicepackChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  ServicePack not changed...
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: OSVersionChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  OS Version not changed...
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: IPAddressChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  IPAddress not changed...
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: MachineNameChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Computer Name not changed...
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] DJAINLOGS: resetMachineNameversions
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: isTPMStatusChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  TPM Status not changed...
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: isTPMVersionChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  TPM Version not changed...
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: isBIOSModeChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Bios Mode not changed...
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: isBIOSVersionChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Bios Version not changed...
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: isRONameChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Remote Office Name not changed...
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] getCompSettings: isDomainNameChanged registry value not found
[ 2026-08-14 22:06:44:823 ] [ 20900 ] [INFO] ProcessConfigMetaData :  Domain Name not changed...
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO] ClearProcessDetails : Hive UnLocked Succesfully
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration : User Hive UnLocked Succesfully
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO] GetSid :LookupAccountNameW failed. GetLastError returned: 1332
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [ERROR] Error Code : -2147023564 , Error Message : No mapping between account names and security IDs was done.  
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [ERROR] resetForceShutdown : Unable to get SID : No mapping between account names and security IDs was done. [ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO]  @@@@@@@@ Inside CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO] ProcessCGJSONorXMLMeta : To identify whether Custom Group JSON or XML
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO] ProcessCGJSONorXMLMeta: Custom groups meta data is empty in metadata.xml
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO] ProcessCGJSONorXMLMeta :  Metadata not modified..!
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO] ProcessCustomGroupMetaData : WORKGROUP NameSpace CustomGroup MetaData version has not been changed. Hence the custom group will be loaded from local path .
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO]  @@@@@@@@ Inside ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO] LoadCustomGroupFromLocalpath : CGJSON value is not set in Registry
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [ERROR] ProcessTargetBasedConfigMetaData : Their is no file (c:\Program Files (x86)\ManageEngine\UEMS_Agent\\data\user-ssp.xml) available to proceed further !!! 
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData check! 0,0
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO] ProcessTargetBasedConfigMetaData -> SSPComputerMetaData/SSPUserMetaData is empty!, deleting software_catalog 
[ 2026-08-14 22:06:44:824 ] [ 20900 ] [INFO] Trying to delete Folder : c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] @@@@@@@@ Inside DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] **************************************************** 
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] Source Folder            :c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO]  Source File Extn        :
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] Recusive                 :1
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] Readonly Files           :1
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] Hidden Files             :1
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] System files             :1
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] Hidden Files             :1
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] Continue on error        :0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] CreatedTime Option        :0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] CreatedTime Period        :0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] CreatedTO time Period     :0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] ModifiedTime Option      :0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] ModifiedTime Period      :0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] ModifiedTO time Period   :0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] AccessedTime Option      :0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] AccessedTime Period      :0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] AccessedTO time Period   :0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] File Time Type           :0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] ActionExtn               :8
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] **************************************************** 
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [ERROR] Error Code : 3 , Error Message : The system cannot find the path specified.  
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] DCDeleteFolder : Unable to find the files/folder.
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] 	DCDeleteFolder : ActionExtn	:	8
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] DCDeleteFolder : Unable to Delete c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog directory
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [ERROR] Error Code : 2 , Error Message : The system cannot find the file specified.  
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] @@@@@@@@ End Of DCDeleteFolder Method @@@@@@@@ 
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [ERROR] DCDeleteFolder_1 : Error while deleting the Folder c:\Program Files (x86)\ManageEngine\UEMS_Agent\Software_Catalog, error code 2 
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO]  @@@@@@@@ End of ProcessTargetBasedConfigMetaData Method @@@@@@ 
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] ProcessSoftwareCatalogList :UserName and sidstr are Tech-Rdisl and S-1-5-21-264426706-3279026922-2593125075-1001
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] ProcessSoftwareCatalogList :Error in processing user collections : -2147467259 
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] CreateSoftwareCataloglist : Return code : 0
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] ProcessSoftwareCatalogList :No ssp requests pending.Hence Skipping 
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO]  @@@@@@@@ End of CreateSoftwareCataloglist Method @@@@@@ 
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] GetTokenAndApplyConfiguration:isTrashMetaDataChanged : 20008 
 [ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] unLoadCgMeta ; To unload Cg-meta-data..!!!
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] --------------------------------------------------------------------------------------------------------------------------
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session id is given by 65536 
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] GetActiveUsersAndApplyConfiguration : The session User name is given by  
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO] **************************************************************************************
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [ERROR] GetActiveUsersAndApplyConfiguration : As the user name is unable to retrive ,the detected session is not associated with user hence configurations are not proceeded .
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [INFO]  @@@@@@ End Of  GetActiveUsersAndApplyConfiguration Method @@@@@@@ 
[ 2026-08-14 22:06:44:825 ] [ 20900 ] [ERROR] # REGISTRY KEY : SOFTWARE\AdventNet\DesktopCentral\DCAgent\DCLockState NOT FOUND ERROR : 2 #
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] ProcessConfigurationPolicy : Process Configuration completed. Hence going to stop the logging engine. 
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] @@@ INSIDE ExportDCAgentRegKey method
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] END of  ExportDCAgentRegKey method 
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] @@@@@@@@@ End of ProcessConfigurationPolicy Method @@@@@@@@@@ 

[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] -------------------------------------------------------------------------------------------------------------------

[ 2026-08-14 22:06:44:841 ] [ 20900 ] [ERROR] JSON The file [ 2026-08-14 22:06:44:841 ] [ 20900 ] [ERROR] JSON Failed to read input or empty input: c:\Program Files (x86)\ManageEngine\UEMS_Agent\data\computer\usb_policy_history.json
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [ERROR] fetchINFDetails : Handle closing failed for folder 
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] @@@@@@ Inside ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] Checking if agent settings should be reprocessed
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] Not Reprocessing agent settings as trayicon template was not applied
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] @@@@@@ End of ReprocessAgentSettings Method @@@@@@@@
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] Shutdown Progress status ::: 0
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] USBConfigurationAction : Going to apply the Refresh USB Configuration Action 
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] ProhibitedSoftwareUninstallation : Going to uninstall the configured prohibited software ... 
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] executeFileEx : Executing Application Source : bin\dcuninstallsw.exe 
[ 2026-08-14 22:06:44:841 ] [ 20900 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 22:06:45:157 ] [ 20900 ] [INFO] execute : Process successfully created for application bin\dcuninstallsw.exe 
[ 2026-08-14 22:06:45:157 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:45:157 ] [ 20900 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable bin\dcuninstallsw.exe 
[ 2026-08-14 22:06:45:157 ] [ 20900 ] [INFO] ProhibitedSoftwareUninstallation : Successfully called dcuninstallsw.exe. Remarks : The operation completed successfully. 
[ 2026-08-14 22:06:45:157 ] [ 20900 ] [INFO] [ProcessUSBAction] : After Formation of command "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 22:06:45:157 ] [ 20900 ] [INFO] executeFileEx : Current Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent 
[ 2026-08-14 22:06:45:157 ] [ 20900 ] [INFO] executeFileEx : Executing Application Source : "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 22:06:45:157 ] [ 20900 ] [INFO] executeFileEx : Set Working Directory : c:\Program Files (x86)\ManageEngine\UEMS_Agent\ 
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [INFO] execute : Process successfully created for application "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [INFO] executeFileEx : Remarks from the CreateProcess is The operation completed successfully.  for the executable "c:\Program Files (x86)\ManageEngine\UEMS_Agent\bin\dcusbsummary.exe" -s ET_SUM 
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [ERROR] [ExecuteUSBEventAction] : Successfully Executed[ 2026-08-14 22:06:45:410 ] [ 20900 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [ERROR] isAddonComponentEnabled : Unable to fetch value from registry with error : 2
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [INFO] GetTimeInSeconds : Time in Second : 1786725405
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [ERROR] Not crossed 1 day to post the data.
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [INFO] GetTimeInSeconds : Time in Second : 1786725405
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [INFO] Need to Post METrack Data to server : 0
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [INFO] Agent METracking Data can't send to server.
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [INFO] Inside PostPendingPolicystatus 
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [INFO] Exit PostPendingPolicystatus 
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 22:06:45:410 ] [ 20900 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\MasterStoreAppsDetailsDiff.json doesn't exist[ 2026-08-14 22:06:45:410 ] [ 20900 ] [INFO] INSIDE POSTDRAMINUSERS_SCAN_DATA[ 2026-08-14 22:06:45:441 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AdministratorsGroupDataToPost.json doesn't exist[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] INSIDE Post_request_Acess_data
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] Obtained Path to RequestedProcessDiff.json : C:\Users\Public\Documents\ACP_AGENT_RequestedApps\ 
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] Diff Json Path: C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json 
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] C:\Users\Public\Documents\ACP_AGENT_RequestedApps\RequestedProcessDiff.json doesn't exist[ 2026-08-14 22:06:45:441 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\RunningProcessScanDataDiff.json doesn't exist[ 2026-08-14 22:06:45:441 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\ElevatedAppWithReason.json doesn't exist[ 2026-08-14 22:06:45:441 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] c:\Program Files (x86)\ManageEngine\UEMS_Agent\appctrl\data\AppControlEventDiff.json doesn't exist[ 2026-08-14 22:06:45:441 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 3 
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] AppControl scan Data sent to server successfully.
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] Main : GetProductCodenum : 2 
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] Main : isSDPManaged : false 
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [ERROR] Main : Product is neither DCP nor ACP.
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] Main : Error reading from registry for custom refresh.
[ 2026-08-14 22:06:45:441 ] [ 20900 ] [INFO] [COMPLIANCE] => Compliance detection is disabled
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] Closed DataTransferLogging successfully
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] Refresh Policy Driver Check
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] Going to check IsACPDriverRegister key
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] IsACPDriverRegister value is already 0
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] is not SDPManaged so installing driver at refresh retry
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] isDriverEnabled value is 0 
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] Main: Driver not enabled or DriverCrashCount val is not 0
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] Inside isDriverInstalled
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [ERROR] CheckFileExists -> Invalid File Handle. 2 
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] Message : The operation completed successfully.  
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] DownloadRepositoryCleanup : Download Repository Cleanup is enabled
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] GetTimeInSeconds : Time in Second : 1786725405
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] DownloadRepositoryCleanup : Cleanup time not yet reached
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] ------------------------------------------------------------------------------------------------------------------------- 
[ 2026-08-14 22:06:45:457 ] [ 20900 ] [INFO] Log close time: 2026-08-14 22:06:45:457

Youez - 2016 - github.com/yon3zu
LinuXploit